Recently received an Indiana license plate. Upon removal of my old plate, the plastic screw used to install it by a different Toyota dealership where I had bought it broke off and made the hole unusable (who ever though plastic screws were the way to go?). Anyway, I was happy the Ed Martin service center said they could help with this, but... They had to drill a new hole (not a problem), however they did so without my authorization or a heads up about the cost. I’m glad it’s fixed now, but jeez $60 to drill a hole?! Same feeling as when you go to the doctor and they charge you $25 for a bandaid. They also installed the license plate off-center. Further, I also got an oil change during my visit. They’re advertising a complementary car wash with those right now. Even though my receipt stated a car was done, it most certainly was not done. There was even a flyer hung on my rear view mirror advertising trade ins, with hand writing on it stating “no wash”. Long story short, I have trust issues with this service center now after my very first time visiting, I’m hesitant to return. Not sure that I can recommend this place, feel like I got taken advantage of. I’ve been going to Bill Estes for years, I’ve never felt upset about their service or integrity.

Such a stress free oil change. Lawson (I believe was his name) was very kind and helpful throughout the check in/ out process! Very positive customer service experience!

Excellent service and customer satisfaction. Highly recommended

Very knowledgeable and friendly staff. They were prompt and concerned about me and my vehicle.

Mike was very friendly and honest. Check him out if your looking for a new vehicle!

What is Wrong with People Today that they Absolutely Refuse to Listen to the Problem!? They Just Want to Do Something Totally Different then what You REQUESTED!!!

Nice facility, but a little slow on check-in.

Took my Tacoma in for service on a manufacturer recall. Service advisor provided complete information on what would be taken care of and how long it would take. Excellent customer service.

I went to Ed martin Toyota Nobelsvile Indiana to get spark plugs and ignition coil replace on my 2006 Toyota Alvalon and they didnt rob me. Best prices in Indiana. I will never go anywhere eles to get my car fix and i mean that.

Theyre always very nice and professional at Ed Martin Toyota.

Good people work here and keep your toyota fair and clean. They wont overcharge you for what you dont need. Just feel free to ask for a full checkup if that is what you need.

Met all my needs and excellent experience

They do not call you back when they say they will. Hard to talk with any in the service dept. Only my experience, hopefully not everyones.

Great service

Good services

Prices are pretty good, they offer a free car wash and it’s dog friendly! I won’t be going anywhere else!!

Professional staff and excellent service

😄😄

Excellent 👌