This is one of my favorite department stores!! I am very frugal (or cheap as my daughter puts it) and I have issues with paying full price for pretty much anything. But I never fail to score some amazing clearance deals at any location I go to. And today was outstanding. This was my first time at this particular location and I hit the jackpot. I got an over the door mirror for less than $4, full size, soft, fluffy towels for less that the price of a washcloth at w@!mart!!, And matching hand towels for even cheaper. Not to mention the wall decor and bedding stuff. Everything I bought today was more than 50% off. And even with such a great sale, the store was immaculate. Not cluttered at all, smelled wonderful (like all BB&B stores) and the employees were helpful and friendly. So if you havent checked out this location or if you are looking for great quality items for amazing prices I would suggest going asap. Please check the date of this review before going though. A month from now I dont want somebody commenting that they went up there and there wasnt anything on sale! Thanks for reading. Have a great day!!
Great store. Good selection. Service was very dry and not the friendliest. But the deals on some items we found on some items were great
Cashiers should be more attentive to customers. There were 3 cashiers speaking to each other, had to ask for a bag because she went right back talking to the others after taking my money. Not even a thank you.
They had exactly what I wanted . . .couldnt find it but a store associate took me right too my items wanted. A great store in flower mound!!
Great store, very well stocked with pillows and other home essentials. I go here often!
Good service stock was low but thats where everyone is at
Great variety of items for the home!! Highly recommend!
Dont know why I stopped going to BB&B but last weekend I wanted to update my bedding and Walmart and Target just didnt have anything to get excited about. The BB&B in Highland Village had so many choices it was hard to pick just a few things.Due to a clearance sale I got it all and it was a lot for a little $. I. Love. BB&B
Lotsa help in store, actually acted interested in helping. minimum waiting to check out. Manager was in evidence- out on floor, making sure thing were happening. Best experience Ive had in forever, an i absolutely hate shopping. Ill be back...
Small. Only thing they have is bed and bath. No beyond in this location.
Customer service was amazing. Very friendly and helpful staff.
Can order on line & usually within 2 hours the order will be ready to pick up. Someone will bring it to the car. If item is defective it can be returned to the store. Staff is helpful & friendly.
A clean store, great items but unfortunately, rude cashiers!
BOX BOX BOX BOX BOX BOX BOX BOX WHAT A DEAL BUT I ALSO APPRECIATE HOW THEY DO THEM BLACK FRIDAY SALES ALL WEEK SO COVID RESTRICTIONS DONT HURT US ALSO THEY GOT THE BEST TRAFFIC CONTROL AND ATLANTIC IS THE BEST BUT PLEASE BRING BACK ONE IN A MILLION SO THAT MY ONE OF MY ONES IN A MILLION CAN SMELL LIKE IT AGAIN
I checked online to make sure a specific product was there. I forgot to see which isle it was on. I asked an employee where it was and she said, we prolly dont have it. They meant you can get it online and she continued to argue with me that they didnt have it. Well I FOUND IT, IN THE LAUNDRY SECTION, SHE WAS IGNORANT AND COMPLETELY UNHELPFUL, USELESS ACTUALLY. I didnt see her name tag or Id put her on blast, but she looked young, pretty, dark hair and complexion. Completely oblivious to contents of store.
Love BB&B! Like to walk all around and see whats new. On the expensive side but use the 20% of coupon and not so bad on the budget.
This place has a great selection. It couldnt help but spend a couple hundred bucks here! I wish they had more selection of shower curtains when I needed it, that would have made it more convenient, and the hours (possibly Covid related) dont allow me to go after work, but aside from that Im still giving them five stars.
Great discount purchase for our off to college granddaughter. The woman who checked us out was really pleasant and knowledgeable. Thank you
Friendly service willing to find what your looking for
Always have had great service from everyone that works there. Very nice people
I called to ask about curtains and Kat answered my call by the first ring. I was quickly transferred to Maddie who did everything in her power to find a 6th curtain. She put the 5 she found on hold for me. When we arrived she said she had asked her manager where another curtain may be and she had found it! We were astounded. She had gone out of her way to provide excellent customer service and this store is now our go to.
My wife visited 11/18/2020, 7 minutes before closing to do a last minute return. The doors were locked. While she stood outside the store confused why the doors were locked when it was still operational hours, several employees stared at her. One employee even smiled and waved. Very unprofessional.
Great visit as always, nice selection of items for the whole house.
Love this store and staff
Excellent store with excellent merchandise. You can find almost everything here. Please dont go there for window shopping...youll come out with tons of stuff which you never knew you wanted. I always end up having a lot more than I ever needed. Love this store! Staff is good too.
No problems. Friendly and adequate staff. Returns easy. Parking difficult during holiday season.
I need to shop here more often. Unbelievably helpful staff. Clean, well lit store great finds and fantastic products. If I cant find a kitchen product at other stores, I know Ill find it here so I always ask myself why I didnt start here. Top brands and no junk. Logically organized stores and did I mention the fabulous staff?
One of my favorites! I love the wall of kitchen tools and found new glasses on sale. And dont forget about the coupons!
Came in BB&B as a last resort looking for an out-of-season obscure item. Abby at this location was excellent. Professional, helpful, and quick to offer to check the back. She found my item in the back and saved me a lot of time and energy. Kudos to Abby and BB&B!
I was browsing for a few items at the Flower Mound, BB&B store. The floor employee was very helpful and zeroed in on the area for me. She returned and said that the customer service desk would get on line and search for me, if I did not see exactly what I needed.So when did this ever happen to me at the larger stores. Cant remember. This was actually customer service folks! Very much appreciated.
Great store
Really appreciated the customer service and positive attitude of the employees.
Always worth a lap around the store to find something new
This flower mound BBB is very well laid out, clean and has a lot to look at! Be prepared to spend a lot of time here! My bargin finds on my 2hr excursion a Scorpius constellation mug( even though it says scorpio, Im that too🤗) and stemless wine glass who couldnt use more of those, nubbie clearance rug to go with my soon to be remodeled bathroom and a shower curtain I got from there on a previous occassion✌️😘
Had everything we needed. Plenty of workers willing to help us locate items. Super nice lady at the checkout helped us find a coupon online when I left mine at home.
Went in to buy an umbrella ☔ and found it. As I was sorting thru them an employee asked if I found everything I needed or did I need assistance. Very courteous and polite. You always get a greeting when you walk into this clean store. Keep up the good work. I appreciate you have a store location close to our home. I also shop the Lewisville store when I am on that side of town, however I live North of FM 407 so this store is conveniently near by.
Great and getting better
Found just what I was looking for and for a great deal!
Who doesnt like this place??? Love going here, it always smells so nice. I can literally spend hours here just browsing for all the things I want in my house but may not necessarily need. A definite go to place to find knick knacks that you may not be able to find at target or Walmart.
Was able to order everything that they dont stock. She was a great help in making my order go smooth. Thanks
Love this place and that they send coupons. Keeps me coming in. I love all home stuff. Too easy to spend a lot of money in here.
The least organized location I have shopped at. Crowded and less customer service than I have received at other locations.
Today we found a very helpful employee who took us to the places in the store for items we needed. Great job.Phil
Wonderful selections for the home.
MANAGEMENT YOU TO NEED TO GET RID OF THE AWFUL CHEMICAL PERFUME SMELL IN THIS STORE!!! You have to wear a gas mask to go in there! I actually like this store despite how super expensive it is. If you decide to brave the fumes be prepare to come out with a migraine. If you have asthma, have 911 on speed dial.
Clean store. Well stocked. Neatly organized. Friendly customer service.
We went to get a toaster for mom and with discounts it was good price. They honor military discounts.
Nice place, cleaner than others. Workers and managers have been friendly and helpful.
They should have better prices, I guess this is why theyre always empty.
Theyre very good about checking other stores if they dont have it at their store.
Lacking in selections for the items I was looking for, however excellent courteous kind customer service.
As good as any other bed bath and beyond, but the manager is what really stood out to me. He really knew his stuff and was really friendly. He made sure I got the most money out of an expensive sale that was going on.
Great home store filled with everything from bed linens to small appliances. Some innovative new products, helpful staff, great store to take your time and browse!
Great shopping experience. Store employees very helpful and attentive!
Lots of great prices amazing selections.
Great store, could not find the beyond section😥
BB&B typically has what one needs for the home at great prices. Remember to get the coupons and save 20%.
Good place to get SodaStream refill carbonators.
Wide selection of products, and VERY chipper staff. Maybe a bit pricey on some things.
Good place for households, and wonderful staffs.
As always the have tons of everything, but can make it tight to navigate. The staff is extremely helpful and friendly.
Had what I needed in stock. Great service
Good location. Plenty of parking and easy to get to.
Always enjoy BB&B great staff and good products.
Pretty cool place to find a lot of stuff
Almost everything available here great place for kitchen related shopping
Purchased a $400 zwilling ja henckels knife set from bed bath and beyond in flower mound Texas. When i opened the package after I was home, I found that it had only one of the 6 knives that was suppose to come with the set, and 4 different brand cheapo knives. When I took it back to the store, the manager told me she did not believe me that the items were not in the box, and that she could not exchange or return them. Pretty much, I have to deal with JA henckel now, bed bath and beyond has my $400, and I have no knives. I would not recommend using this location for any major purchases.
Spent too much money here!! But got great discounts.
Great customer service. 2 different staffers searched for the product I needed, with a smile!
I always find what I am looking for.
Love the place. But their prices are high!
Very organized and has all the latest gadgets.
Good prices and selection.
Good deals, so so service.
I was shopping at the flower mound location and I am just appalled at the managers actions. Will not be shopping there again. I don’t think anyone should shop there again until changes are made.
Same layout and same stuff as you have seen in every BBB.
Found what we needed and workers were very helpful
You find stuff here that you cannot find at any other store even Target or Walmart
One of our favorite places to shop.
Great sales
First time there and found a couple things I had been looking for for awhile.
We always get what we need and then some!
Didnt have the item I needed in store, only online.
They did not have what i wanted bit they ordered it for me
Helpful employees and clean store
Too many items in the store....hard to shop and really see everything
Staff was overly anxious to ask how we are doing, but hesitant to actually help us find what we were looking for.
Got all my home needs
Love thos place
Always a great store!
More proficient items
Not very accessible and the customer service is bad
Blood Bath & Beyond. Each store like the other.
My spot for those odd kitchen and bath gadgets..
I found the Beyond and it was amazing
Helpful staff
Its ok
Over priced home goods.
Bring your BB&B coupon