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ASR Automotive Service and Repair, LLC
309 S Link Ln, Fort Collins, CO 80524, United States
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ASR Automotive Service and Repair, LLC
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Me
Review №1

I went through Ft. Collins today from Colorado Springs on the way to Wyoming, and when I got a call from my brother telling me I better check my oil because there was quite a puddle on the driveway from my truck, I was mildly worried about actually being able to handle this problem on the road. ASR was luckily the first call I made. They went ABOVE AND BEYOND to help me. Came to my truck and immediately checked to see what the problem was (a loose filter). Proceeded to answer all questions I had without making me feel dumb. I lost my papa two days ago, and this shop treated me exactly how he would’ve (he loved restoring and working on cars). All I can say is I highly recommend this shop, and I am so thankful to them.Thanks ASR

Ru
Review №2

Perfect! I literally recommend this place. Everyone is nice and friendly. They will tell you all the issue, the cost, and the time you need wait. Vehicle healthy check is free!

Ma
Review №3

I never leave reviews but I am so impressed by ASR, I feel compelled to. My parents have taken their vehicles here and always have positive things to say, so I decided to give them a try, and I am incredibly impressed. They could have very well sold me a service I didnt need, but they took the time to research with my vehicles manufacturer. Which ended up with them not selling me anything. And even after an hour of checking on that and inspecting the front end for me, they still did not charge me anything for their time. This is truly an honest automotive shop and they have earned my loyalty because of it.

Ca
Review №4

Serpentine belt on my Fiesta needed replacing and led to a new water pump as well. I was totally impressed by the level of service at ASR. Excellent communication by phone, text and photos on a busy Monday. My car was done by the afternoon, and is still purring along after a week. Fantastic job ASR.

Mi
Review №5

Had a breakdown in southeastern Wyoming and ASR was the only place within at least 100 miles that could get me in in less than a week.(Seeing that they had a perfect 5.0 stars with over 500 reviews on Google made me really hopeful that they would be able to see my vehicle!)Every aspect of dealing with them was frictionless. On the phone and in person, Mandy was a delight! And the service technician Joey who took care of me was kind and personable.If I ever have service or maintenance needs in the area, I would absolutely make an effort to come back to ASR.

An
Review №6

Very friendly and knowledgeable people. Took my car in for an air conditioning service and diagnosis. They were very helpful in pinpointing the reason my ac compressor clutch would not kick on (a relay module) and saved me a lot of time and trouble and gave me peace of mind knowing the other components of my ac system are in good working order and the system has been properly evacuated and recharged. They also offer a great warranty on their work.

Li
Review №7

Mandy, Brandon and Ryan are Great! ASR is a Professional, Knowledgeable and Honest business in my opinion. Congratulations, James on your company’s Success! ASR employees took the time to listen to my concerns and reassured me with a generous Warranty!I will be back!

Ma
Review №8

Thank u so much for working on my car Im so gratefulGod bless u all 🙏

Ja
Review №9

The service was Amazing!Kellen and Brandon are amazing Job at making me feel comfortable and at ease with the install of interlock on my vehicle. A great team I really feel like they went above and beyond. Five stars I would recommend them to anyone!

St
Review №10

Everyone there was super nice and they did a quick install for my interlock device. My only complaint is the card reader they have couldn’t read my card, and apparently there is no way to manually enter the information, which caused my process of paying to be more difficult than it should have been. Just seems like a bit of a dated system with no option to type in the information manually.

Er
Review №11

Highly recommend these guys! Theyre very upfront and honest. They dont take advantage of young women, who potentially may not know about cars. Steve has incredible patience and will educate you to the best of his ability to make sure you understand everything thats happening with the car and what theyre going to do with it. Jesse was my mechanic, and he was SUPER quick, and does great quality work. Everyone was incredibly nice, and friendly. Steve also hooked me up with INCREDIBLE deals and was very empathetic. Car repairs are stressful, and these guys made me feel very comfortable and I knew my car was going to be well taken care of. Thank you guys so much!

Ga
Review №12

The best mechanic shop I have ever been to. I have always felt they are very honest with me and truly care about their customers. They have a really cool text system with live updates on your car and they show you pictures as they go through the process. They also work very fast so I am not left without a car for days on end. Steve has been very kind to me and helped me understand my car and its issues better. He even called me to check in a few times after they fixed a wheel bearing for me. What other mechanic shop cares like that?! Highly recommend :)

Dy
Review №13

Needed my air conditioning fixed the same day I called and they got it done very quickly! Their entire staff is incredibly nice, especially the woman with blonde hair at the counter. They were happy to explain everything to me and they offer an extremely comfortable waiting room. Ice cold air conditioning in less than an hour for a very fair price, could not be happier.

sa
Review №14

Everyone is very nice and gives you all the info on your vehicle before repairs are done. Very satisfied and will be coming back any time I’m in need of Quality Auto Repairs

Pa
Review №15

Excellent service and staff. Took my wifes van in for service as the air conditioner stopped blowing cold air. We has already checked the system ourselves and everything was showing proper pressure and was operating as it should but it still wasnt blowing cold air. Naturally I left that bit of info out to test the shops integrity. They passed with flying colors. There were no shenanigans, the shop took the car back, completed the work in just a couple hours and when I arrived afterwards told me it was a simple matter of adding around a pound of additional refrigerant.Any shady shop could have tried to claim that I needed my compressor replaced or made it sound like another expensive component had failed. ASR however was 100% honest. They completed the work, made sure the compressor was oiled properly and added dye to the system so any leaks will be clearly visible in the future. Best part, by choosing the AC diag option any issues in the next 3 years will be diagnosed at no additional cost. I highly recommend the small increase in cost over a simple a/c recharge for the peace of mind.This is now my new go-to shop for any future automotive repair work. Kudos from a VERY satisfied customer. From the front desk to the shop crew, professionals across the board.

Ca
Review №16

I was recommended by a friend to go to ASR, but I live in Arvada. I have an older Jeep Wrangler that is coming up on some serious repairs and wanted a place that was honest, does good work and stands by the work they do. That is ASR. Worth figuring out how to get my Jeep up to Fort Collins to get it looked at and fixed. At this point, I won’t take my Jeep anywhere else. They know their stuff and treated me as a valued customer even though this was my first time there. Thank you ASR! See you when I need my next oil change! :)

Jo
Review №17

The team at ASR were professional, knowledgeable and friendly. Reasonable prices and excellent work, highly recommended!👍🏼

Sa
Review №18

The team at ASR Automotive is extremely professional, helpful and honest. They are transparent with you in terms of your vehicles needs and services they provide. The text message updates throughout the service ensures you that your vehicle is in good hands. Steve provides professional and thoughtful service to each customer. Joey does a thorough job and truly cares about you, your vehicle and your safety. Will absolutely be recommending to friends and family and returning with future car needs!

jo
Review №19

I tried to get my car towed to a different shop that my friends dad recommend but the towing compony put it in the complete wrong spot and parked it in the alley. My clutch was completely gone and they handles it quick and professionally. Brandon was very nice and cool guy to talk to if I was not moving I would definitely use them in the future.

El
Review №20

ASR has the best customer service I have ever experienced at a car shop. Attention to detail, live updates on work being done, and just genuine care for their clients. Steve was exceptional! I took my car in for an oil change and air filter replacement and he noticed my front brake rotors were worn down to the metal. They fixed it up for a really fair price. Then called me 3 days later to make sure everything was working well! I can’t recommend this place enough! Will definitely be returning for all my car needs. Thanks guys!

Is
Review №21

The folks at ASR took great care of me. I showed up to my appointment early and they got me in right away. Everyone was very friendly and professional. They were able to answer all my questions and get me on my way in no time. Highly recommend.

Mi
Review №22

They got me in the same day I had an engine warning light and fixed the problem within a day. The cost was below average and the people were very friendly and competent. I will definitely go there if I need other auto repairs.

Ja
Review №23

Excellent customer service. Explained repair job on air conditioner in detail. Performed re-charge and added refrigerant. Hottest day of the year and they worked me in their schedule. I will return to ASR Automotive Service & Repair, for all maintenance on my vehicles.

Je
Review №24

The only place I’ll take my Cadi… and all of our other vehicles. Solid work, trustworthy, fair pricing, and exceptional customer service.Thanks Joey, for doing the best work on my SRX (and every other car). Thanks Brandon for taking care of business and being incredible at the logistics of it all! Grateful to have a mechanic & team I can always count on!

St
Review №25

Honest, reliable experts! Outstanding service at an awesome price. A friendly USMC vet working there is a bonus. Highly recommend!

Mi
Review №26

Got my vehicle scheduled and into shop quickly. Jesse found my mystery noise that another shop was unable to locate. He also repaired a list of things that have needed to be done for a while now and he got it all done SAME day!!! Miracle!! Brandon took his time talking with me and was super patient with my zillions of questions!! Many thanks for the great customer service and fabulous car care!!!!

Ja
Review №27

We have been using ASR for many years. We have quite a few vehicles and they service them all. Always honest and up front about recommended services as well as things to keep an eye on in the future. Because of work, my wife generally is the one who takes vehicles in and is always treated great by Steve and their mechanics. Want to ad, Joey has especially been great. These guys are great.

Ch
Review №28

They got me in right away and took care of my ac problems. Fast, friendly, professional service. I will definitely use ASR in the future

An
Review №29

ASR fixed my air conditioning. They did an impeccable job, even provided a loaner vehicle. Kept me in the loop every step of they way and every staff member was skilled and friendly. Highly recommended for excellent, trustworthy service.

Am
Review №30

I highly recommend going to ASR for all your automotive needs. The team that worked on my 2000 Honda was absolutely amazing and professional. This is the first time I’ve ever felt like I was being told the truth and not being haggled just for the fact that I’m a woman. I am so happy with the results and these guys were always on top of it. I’m 100% satisfied.

Lu
Review №31

Great job from the team. I enjoyed my time here and will be back.

Ma
Review №32

My family have been going to ASR for years, and there has never been a bad experience. Steve is professional and a very experienced and honest mechanic. I have never felt like I am being played or milked for my money. My needs have always been met, and my car is as happy as can be!

Ja
Review №33

Not a good experience with them. Dont go here.They charged me over 500$ and did nothing. They didnt do any diagnostic on my car to see what the problem was. Currently car is going to another shop to see if they replaced the parts they said they did . I will update when i have more news. Dont go here i repeat. Dont go here. But thats just my opinion.

Se
Review №34

Great service, great work, and affordable prices.

Je
Review №35

Amazing experience! Got me in on short notice, diagnosed my problem quickly(drive shaft U joints), great communication and reasonable pricing👍🏼

Jo
Review №36

These guys are great. It was really wonderful to come at the time of the appointment and have them start working on the car right away. The car was done on time and the car is running much better than it was. Very happy with them right now. Thank you guys!

Pa
Review №37

Great service! Super honest and timely! Has a great texting service to let you know when your car is being worked on and ready. Never had a faster turn around for any work

Bi
Review №38

Highly recommended to me and they definitely didnt disappoint!!!! Glad to know there is still honest good people like this doing business!!!

Mi
Review №39

You can trust these guys! Steve and Brandon are the real deal. Honest, great service, on time and at a competitive price. Im picky with my vehicles and they did things right. Im glad I found ASR and am definitely a long-term customer!

Am
Review №40

Amazing and fast service. They’re super accommodating and really care about their customers and the service they provide. All of the guys are super friendly and nice, highly recommend taking your vehicle here.

Am
Review №41

This place is great! They have fair prices and are a group of kind, polite and professional guys who know what theyre doing. Im so glad I found this shop!

Jo
Review №42

The guys up front (Brandon and James) were very friendly and accomodating. They also were open to answering any questions that I had. The cost for my brake pad replacement came in well below the dealership and other auto service places.

Er
Review №43

DO NOT TRUST. Had gasoline in diesel truck and they were able to fix the problem and get the truck running but fuel gauge stopped working. I didnt have time to have them look at it at that time despite them appearing to be being eager to have a look at it and fix it for me. A few weeks later I was planning to and did some work to the truck later where I took the bed off the truck and was checking the wires to the fuel tank to see that some of the protective sleeve was pulled apart and re-taped. Pulling the tape back I found that two of the small wires HAD. BEEN. CUT! and hidden under the tape, the wires were not worn, they were not corroded it was a 2018 truck.I WILL NEVER TRUST THESE PEOPLE AGAIN THEY DAMAGED MY VEHICLE TO GET MORE WORK! ABSOLUTELY DISGUSTING!

Ja
Review №44

I ve never felt so uncomfortable taking my car for repairs. Try listening and not talking over customers and maybe we could end up on the same page. I paid good money and I can’t leave my car forever I have to work to pay for repairs.

An
Review №45

Best automotive shop in Fort Collins, always get the job done right the first time, I will always be a loyal customer of ASR for all of my automotive needs!

Al
Review №46

I have only written a handful of reviews throughout my life, but this place is so awesome I felt the need to.I have had my car battery die in the ASR parking lot twice now while visiting one of the businesses nearby, and both times they were more than happy to give me a jump. They have always come across as honest and just genuinely good hearted people there. I went in yesterday to get a new battery, windshield wipers, brake light and a headlight. As usual, the customer service was awesome - attentive, kind, and knowledgeable. Their prices were reasonable compared to the going rate of parts plus labor, plus I was in and out in a half hour.Given the tendency of auto repair shops to overcharge people, especially a young woman who clearly doesnt know what shes doing, honesty is the number one thing I look for in an auto repair shop. I had mentioned I was strapped for cash because of a dog emergency and was hoping to do the lights myself to save some cash. Instead of trying to sell me on it, the mechanic said it was easy peasy and even went above and beyond by walking me through exactly how to do it.All in all, great people and great work. Would highly recommend this place to anyone looking for an honest and quality repair experience.

Er
Review №47

I had not previously used this company, but will now over & over. They diagnosed & fixed a bad wheel bearing problem on the right front wheel of my truck

Ha
Review №48

Great customer service! Will be back!

Pa
Review №49

Steve was great at communicating and getting back to me when he said he would. They did great work on my Jeep and I will go back for sure! Thanks guys!

Ti
Review №50

Had to write a review because this place was amazing. First time getting heavy maintenance on my car so i wanted to make sure I went to a place that was trustworthy and boy are they trustworthy. Steve is literally amazing. He broke down everything that needs to be done along with the prices. Definitely coming back and highly recommend.

Ji
Review №51

I had such a wonderful experience here. They were quick, communicative and transparent about pricing and what exactly they were going to do. Cars cost money, but the experience here relieved the stress about it.. Steve has phenomenal customer service and you can tell he cares about his team. Will definitely be returning for misc. car needs.

Ch
Review №52

These guys are awesome. Steve is super honest and helpful. The environment is layed back and I always feel at home . Ps been going here for 2 years now

Al
Review №53

Best mechanic in NoCo! They were able to fit me in same day with amazing customer service! Will definitely be coming back

No
Review №54

Totally positive experience! Steve was great to work with and Brandon did a great inspection. I had been told elsewhere that certain repairs, including brakes, needed to be done immediately which was not the case. They did a full inspection, provided me with pictures of my car, estimates, and explained everything to my understanding without being condescending. I will definitely go back to them for repairs and will recommend them to everyone I know who needs automotive work done.

ju
Review №55

Steve was very professional. Worked diligently to get my truck in the shop. Follow up was great! Yes they are not the cheapest in town but you get what you pay for and I’m willing to pay for honesty and integrity in a shop.Thanks again guys for getting me rolling again!

Ha
Review №56

Contracting for local water district district and depend on our truck for service. Had an urgent repair need with turbo/exhaust leak. After calling every Ford dealer, and local diesel mechanic, I finally got to ASR and they were the first to take us in right away, and provided us with quality, immediate service on 3pm on a Friday and had us out with a solid fix by 5pm. 5 stars.

Lu
Review №57

Some of the best dudes in town! Absolutely recommend this place for your interlock and mechanic needs! They only did not get me in and out they also trained me and gave me some very needed info about interlock device. That the ppl that installed it did not tell me! So thank you guy a million!! And please don’t waste your time anywhere else ! These guys are the one!

Li
Review №58

I had a great experience at ASR. I went in to get an oil change and have a brake light replaced, and they helped me with so much more than I expected! I really appreciated that their standard service included a full health check on my car. They took pictures of every issue they found and documented it in my file so I can always have access to any future service that my car needs. They also put together an itemized estimate of what each repair would cost so I had an idea of what future investments into my car would look like. I really felt taken care of there, and never felt that they were trying to twist my arm into getting more work done than was necessary. Thanks ASR!

Mi
Review №59

I was on my way home to Montana from a road trip and my car broke down. My insurance sent me a tow and to ASR. Steve and his team went above and beyond to get me back on my way as soon as possible. His team made sure I had a hotel for the night, transportation, and that I wasnt staying anywhere that I would not be safe. Steve even checked in that I had enough money to get home after paying for services. I felt comfortable the entire time I was there. Steve made sure to communicate with me the whole time about what was going on and was very genuine.I saw many customers come and go while I waited for my car and the entire ASR team was incredibly informative and genuine with each customer they interacted with including making sure the correct information was passed on to who was picking up the vehicle.I highly recommend ASR.If I ever break down near Fort Collins again, I will definitely head to ASR.

Ka
Review №60

I had my car break down and needed a new battery, Steve was nice enough to help me out on short notice! He was super helpful and kept me in the loop on what was happening with my car. Got my car back in a timely manner and Steve was also flexible with the pick up time for my car. Could no be happier with the service I received! Definitely have their number in my phone now and I would highly recommend them!

Le
Review №61

Steve was professional while talking to me about pricing and length of time they would need my car. He called when they found a connector had shorted out and gave me the cost and asked if he could replace it. Very reasonable prices.

Sh
Review №62

ASR mechanic shop really has taken care of my vehicle for the past 7 years. Its affordable and they work with you to get the best saving for your money

Al
Review №63

They diagnosed and fixed an oil leak for me and I had them do a tune up as well. I appreciate them showing pictures of what the problem was and felt like they did a great job. They asked me to take a test drive to be sure I was satisfied with the work before paying them. I think they did a great job!

Da
Review №64

Awesome experience. Steve is supert quick to respond when they find out whats wrong and any questions you have about the repair. They really make a point to ensure your issue is resolved and your happy with how you car drives instead of just charging you and sending you out the door.

Na
Review №65

I was in a pinch and these guys helped me out when most other shops werent willing to do the work. They gave me a fair price and the work was done on time. They communicated with me throughout the entire process, and the quality of the work was great - Our jeep drives like its brand new again.

Wa
Review №66

MOST REVIEWS WERE BOUGHT, NOT EARNED! ASR IS GARBAGE AND SO IS IT’S OWNER. SAVE WHAT SANITY YOU MIGHT HAVE A GO ANYWHERE ELSE!

Le
Review №67

Quick service, clear communication, just feel that it was certainly more expensive compared to other places Ive taken my car to. Still, good work. Just left feeling a little cheated. If cost is not a concern for you, then this is a great spot.

ko
Review №68

These gentleman at ASR Automotive are the most professional automotive group I have dealt with in a long time. They made a process of installing an interlock device in my vehicle the most pain free experience of the entire process, there was nothing but professionalism during our interactions. The added bonus of installing my interlock they did a vehicle walk around/inspection and let me know my deficiencys and what needed to be done to fix them. The knowledgeable staff did a fantastic job on installing my interlock and even helped me with what papper work needed to go where to make the process easier.

Br
Review №69

Honest, great communication, friendly, and quick. Its not often that I have a good experience bringing my car to the mechanic, but that wasnt the case with ASR. Im definitely going back and I will be recommending them to everyone I know. They worked hard to get my car up and running and they treated me like an old friend. It was a great experience all around.

Bo
Review №70

Best customer service I have had in a long time.

Wi
Review №71

I drop off part to them they are very friendly and very helpful people there

Ch
Review №72

They are always polite, clean, and professional. I trust them to do all my mechanical work.

Ri
Review №73

These guys are horrible mechanics they messed up my vehicle 2x and then are trying to refuse to fix it. Be careful of these guys.

Me
Review №74

The service is reliable and on time. I love that they take pictures before to show you the problem and then after pictures to show the work completed. Honest and reasonable. Highly recommend ASR automotive services!

Jo
Review №75

Steve at ASR gave me an honest price and kept me updated as the repair was happening. Good quality and a great local business.

Ia
Review №76

I was very fortunate to stumble into ASR automotive and repair. First of all their curtesy and respect for simple humans surpass any other automotive shops I have visited. For months I was having an issue with my vehicle that was not easy to discover. These wonderful guys took the time and patience to pinpoint this problem and repaired my car amongst other things I needed from ASR. Top notch service the least to say about this company. They are worth every bit of the money and visit. Thank you Steve for stepping up and showing how things are done in the automotive business. Much respect and blessings to you and your team of professionals 👍

Qu
Review №77

My truck runs better now than before I brought it in!Thanks ASR!! You guys rock!! :D

Sh
Review №78

Customer Service, Honesty, Quality. These are the words that come to mind when ASR is the company you are working with. Steve and the guys at ASR know how to take great care of both you and your vehicle. They work hard to make sure your vehicle is safe and road ready for you to drive. They take great care of your needs and all with a great value for the work they do. I wouldn’t recommend anyone else in the Fort Collins area. ASR is the place to go.

Fe
Review №79

I just took my recently acquired (but pre-owned) Honda Fit in to ASR Automotive for a free new car inspection, and then I brought it back in a few weeks later to receive the recommended service. The cost for the actual service was even less than I had been quoted up front, and they completed the work just a few hours after I dropped off the car. My service advisor Steve was friendly and explained in detail the reasoning behind all the recommended service items. Since taking it in, the car has run so smoothly, the heat/AC blows out fresh air, and the brakes feel brand new. I am very happy with the work done by ASR Automotive. :)

Kl
Review №80

Great auto shop! Completed the work on short notice and got my heat working just in time for the fall weather. Steve was very professional and explained everything to me; I never felt pressured to pay for something I didnt need. I will return the next time I need work done to my car!

To
Review №81

These guys are LEGIT - professional work and family vibes. Won’t do my service anywhere but here from here on out. They made my family feel welcome and comfortable from start to finish- a way different feel than most automotive shops.

Ty
Review №82

Amazing work by these guys! Quoted me much less than the dealer for more work done. I moved down to Denver, and recently drove up to them for the day to have them work on my vehicle. That’s how much I trust them and their work! Thanks Steve for being a great point of contact and thank you to the mechanics for turning my truck around in about three hours with all the work needed!

Ni
Review №83

Very friendly staff the job they did was amazing!

Sa
Review №84

The guys at ASR are amazing! They service my BMW with the care and precision that only those who love Beemers can do. I will never take my car anywhere else!!!

ma
Review №85

We feel so lucky to have found this place for our car, the people who work here are so nice and really care about us! This is the only place we will be coming from now on!

La
Review №86

Went in for an oil change. He tried to upsell me for other repairs before he even had the key. Dang... psychic mechanics. 2pm oil change today for Barnes. Your guy was not wearing his white bandana until quite awhile after we came in. 2007 Santa Fe.

al
Review №87

Very nice helpful honest people. No bs which id rare. Great experience so far.

La
Review №88

Steve & all the other people who work there are always friendly & helpful. Always an enjoyable experience.Lana Davison

Ni
Review №89

We were traveling cross country. Called several places and inquired about repair but they said they were booked for weeks. ASR understood we were traveling, and although they were busy too, they worked us in so we could get back on the road. Thanks ASR!

Ja
Review №90

Awesome place to go! Worked on my Audi, did an excellent job in a quick amount of time. Super great service all around. Didn’t try to talk me up in prices or fixes I didn’t need just went straight to the problem and took care of it

Er
Review №91

Excellent customer service ... excellent auto repair service. Steve and crew simply go the extra mile … time and time again. Had a family emergency, needed to leave town ASAP. I new my vehicle needed work for a long road trip … they got my vehicle in, diagnosed several issues I wasnt even aware of … got me safely on the road … seems easy … it wasnt. Extremely efficient operation from diagnosis, proper part ordering to install … impressive. The shop is organized ... clean … watched them vacuum and mop every night at closing time. And, this is Colorado after all, the shop is animal friendly. Youll be greeted by friendliest 4-legged guy out their … Mr.. Oliver. If youre looking for a trustworthy auto repair shop … look no further.

Da
Review №92

Extremely efficient and affordable work given every single time. The flexibility in scheduling is great, and they always treat you and your vehicle with professional care. Will never take my vehicles to anywhere but ASR.

Jo
Review №93

The service was great. On time and on estimate. When a requested item item was found to be unnecessary, they notified me and removed it from the list. I was kept well informed of findings and progress By Steve. I would strongly recommend ASR.

Ju
Review №94

Great experience, they fixed my heater quickly and for a good price. Will definitely go here again!

Ka
Review №95

These guys are always hospitable and thorough. Happy to have them taking care of my vehicle!

Je
Review №96

Hands down the BEST! Just had a major engine job done on my Cadillac and couldnt be more impressed. Steve and the ASR team killed it. Customer service was world class. The work was impeccable. ASR is our mechanic for LIFE! 😍Thanks a million guys! We will never go anywhere else!

Ky
Review №97

Went to ASR recently. It was during the big snow storm last week, I had to get my car checked because I moved to Nashville this last Saturday and I just wanted my car to get checked out to make sure nothing was major wrong with it and that I could make it across country. Steve was awesome. First off they were open that day which 95% of stuff was closed because of the snow. He was very up front which I loved because I don’t have time to go back a forth trying to determine if they are trying to get me to agree to stuff that my car didn’t really need. Service was fast and courteous and Steve the whole way through the process was awesome. If you want a reliable and trustworthy place to get your car checked out go to ASR Automotive.Ps. We made it to Nashville no problem and the car was perfect had zero issues. Wish ASR was out here I would go to them every time.

Je
Review №98

* These guys have their system down! Each visit to the shop creates a new report with details and pictures of what they find in your car. They text and email that report to you so you can look it over and physically see what the issues are. That alone is worth a 5 star review.* The front desk guy who I worked with (Steve) is sincere, honest, caring, and willing to explain everything that is going on as well as every detail of costs. Really cool guy.* The work done on my car was immediately noticeable. My car felt more responsive and lighter driving home from the shop!* Their benefits are awesome. Honestly call in and just ask about the benefits they offer because theyre pretty sweet!* Support is insane as well! While I was there, I overheard Steve talking with a customer on the phone saying he was willing to let the customer borrow his own personal car if their issue wasnt resolved in a timely manner.Just incredible service and support, Im very happy with my experience at ASR!

Sh
Review №99

Outstanding! Steve is extremely personable and willing to explain everything before, during, and after the work is done. The prices are VERY fair, the work is done right, and the way ASR back their work and parts is phenomenal! Ill be bringing all of my vehicles to them from now on!

Mi
Review №100

Steve is an amazingly helpful human. Great communication and very timely!

Information
33 Photos
100 Comments
4.9 Rating
  • Address:309 S Link Ln, Fort Collins, CO 80524, United States
  • Site:http://autoservicefortcollins.com/
  • Phone:+1 970-449-9742
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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