Ive driven here multiple times and they are never open. Be right back sign is listed for hour and a half before I got there, so certainly not coming back. Maybe be open when you say you will. Also, cell service just doesnt work most places. Just terrible service all around.

Absolutely rude. As soon as I walked in the lady was just like, pull up your mask to cover your entire face except your eyes then as soon as I got to the desk all she said was, what. I didnt feel like dealing with that sort of attitude when I was already having a bad day with my phone, so without saying a word I just turned around and walked out. This store is absolutely NOT recomended by me. You would think Boost would hire people who are happy and willing to help their customers.

Worst experience of my life. First the girl that runs the place NEVER opens on time and when my phone started freezing so it was unusable (2 days later) couldnt get an exchange just a partial refund of the phone price, not the activation or taxes or case. And it was like pulling teeth to get that.NEVER USING BOOST AGAIN!!!

Didnt want 2 give it tht more like -- ..anyway they not open the website is wrong i this way n close n close

While I found this place a little tricky to find, the girl inside was very helpful but unfortunately she could not resolve my issue. My issue involved the code to open up my old cell phone as I needed my phone list from it. They could only get me the code for my current phone. Thats just how it is.

The sales rep was incredible he was paticent, answered all of our questions. He was very excellent. I recommend going there.

Not very pleased. Always get what you pay for before you leave the store. Im still owed a $10 credit I never received from over a year ago

Amazing deals and great customer service!

I went to the store earlier today..... Thomas and Logan were very cool and helped me out alot. I was having trouble with my service. Called HQ and they did absolutely nothing for me. Thats why I go to these guys. They fixed the problem and made it right. I will continue to recommend Boost to family and friends. Great job guys !!!!! I appreciate the help and kindness!!!! Keep up the great work!!!!!

Jarrod did his best to help us, even though it took about 2 hours for the whole thing. Just give him time and respect and it’ll come back in manner of free stuff. Overall, it was ok.

We got a heck of a monthly deal for 5 phones and lines and so far our service has been great. We switched from T-Mobile and have not noticed a difference in service or coverage. The store manager, Thomas, was very knowledgeable and helpful.

Every single month me and my girlfriend have problems with our phones. We try to go into the store and they are closed when they should be open. I would NOT recommend anyone to switch or use boost mobile it’s such a HORRIBLE place to go to. If I could rate them zero stars I would.

Kk and James saved the day once again. My phone wasnt able to make calls or conect to the I ternet and in about 15 minutes Kk had my phone rocking and rolling. If I ever have any sort of complication I will Absolutly be back to get help from Kk and James.

Terrible Customer Service. I was at their office and waited a whole hour for the employee to help me pay my phone bill, when he had only one customer, even though I was visible to him. He never greeted me or gave me a time frame on a wait. I went to subway and came back and even though hed finished with the customer continued to partake in small talk, even though he had already finished servicing him, instead of helping me. I switched over to the high data plan and it still isnt enough to keep my phone functioning, because it runs out quickly. The store has almost nothing in it after being there for 3months and have been saying that they will get new stuff in, but never do. I also showed up and saw a Back in 10 minutes sign on the door, waited 30 before returning, left and came back in 45 and they still hasnt returned. I recommend new staff and further franchising and voicing this when you go into the store

I have great customer service and support from the store manager Thomas. I come from Loveland because of how poorly run the Loveland Boost store is run. I am telling others how great the service and phone selections are! Im glad the Best Buy salesman sent me to the Boost Store. I was going to leave Boost because of the lack of support I received from the Loveable store.

Good customer service.

Shabby place but good customer service

Super slow service, and not very helpful on detailed information..Logan isnt very positve and his attitude is less than upstanding

My friend and I needed to get him a new phone but when we got there, during normal business hours, no one was there. We showed up at 3pm Monday and the hours on the door stated open from 10am-8pm. Lights were off, we knocked, bars were up, no one was there. This isnt the first time this has happened, but its the last time we try to give Boost Mobil our time and money. Very dissatisfied.

Sprint prepaid system. Since sprint f-ed me over to begin with I really want to continue using Sprints service..

Omg what a sorry excuse for a phone store all i got was a bunch of info thrown at me that i didnt need or want just to get pressured into buying a phone i was not interested in go to metro its just around the corner

I dont know if its just this store or what but I have tried a number of times to both go to and call this one if fort collins. every time they are closed.

They lie about anything to get you to start service

Love the boost!

Lame store

They dont help at all, they gave me incorrect information and wasted my time. and they were very rude.