Sasha was great! The place was clean organized. She was professional, gave me some options and helped me decided on the best unit for my needs. If you need storage. You cant go wrong here!
Sasha was fantastic friendly patient and efficient—helped me make right decision about unit size & location👍🙏
All good with the exception that the light fixture that wasnt working was not repaired in a timely manner.
They had a wide selection of units and I found one that was sized right for storing a bicycle, an upright pump, a fan, a trainer mat and a Wahoo trainer. There were no billing problems and everything always worked at the site. The unit was inside and temperature controlled, so everything was always dust-free and in good condition.
Excellent customer service. Clean environment and reasonable rates.
Very bad business practices . They make you buy a lock or you don’t rent with them, they trick you in a lower price for one month and they up the price the next month. You are stuck with a lock weather or not, no refunds. 18.00 dollars is outrages ….what a poor way to take advantage of a customer😡😡😡😡
Management is amazing! Great job. Thank you
It was real simple. I made an online reservation and within minutes I got a phone call from them. Unfortunately I missed the call, but they left a clear, detailed message asking if I had any questions or concerns. I didnt.I went down to the facility and Marilyn was very happy to help me. She was polite and informed. She answered any and all the question I asked. She showed me a couple of units that were the size I wanted and she let me pick which one to my liking. We went back to the office and we did paperwork. Marilyn knew my time was valuable and she was quick with the paperwork and all along was able to still have small talk with me to keep me entertained. My whole experience was about 20 minutes long. I am happy, and satisfied with the price. I would recommend this location of CubeSmart.
Very please to keep my stuff at cubesmart. Never had an issue. All the employees have been professional and friendly. I’ve been here in this location since 1995. And the district manager are always been pretty goodTo my wife and and I. I will continue to give my business and recommend to family and friends. Cubesmart makes me feel like I am part of the family. And Sasha always has a smile on her face and makes me feel very welcomed. Thank you
I love cubesmart. I always pick this place. The customer service is amazing and the store are always clean. Only thing is that used to offer water and they don’t anymore and after a long hot day of moving some water would be nice but overall very good pricing and customer service
After signing a lease for the storage unit of my car at the Dania Beach location, it turns out the unit I rented was too small and the facility had no other available units that would accommodate my car. General Managers, Wendy and Daniel, immediately got on the phone and computer to find me an alternate CubeSmart location that could accommodate my car size.Within minutes I was at the CubeSmart on Ravenwood and the General Manager, Sasha, was a bright light after a rather hectic start at Dania Beach.
I did a lot of searching before I decided to get a storage. I visit a couple of others and I did really like the customer service. Although cubesmart was a little more expensive, I choose them because of their customer service. I was having a very stressful day and the managers at this facility really turned my a whole day. Walked out with the first month free, great lock and my unit was very clean. And the ac units felt a pretty decent compared to the others I went to. Sasha and ken were great. I’m glad I choose cubesmart, will make sure to recommend to family and friends.
Ish and Sasha were great! Wonderful smiles! Fast and easy process
I am currently a customer with Cube Smart and can not express how kind and sweet are the Manager and the young man working there. They are very attentive and welcoming. The office is always cleaning and smelling good. I would recommend this location to all my friends and family.
I have stored at CubeSmart Facilities before but I must say the Customer Service at this particular location was absolutely astonishing. Sasha was very patient and understanding with me regardless of the difficult time I was going through that day. She showed me options and the amenities provided at the location. DEFINITELY RECOMMEND!!!!
Worse customer service I’ve experienced from any storage company. Sasha Sanchez management was very poor.After showing her how to handle things as an experienced manager myself, then she apologize and started dialogue to resolve my issue.Mentally I was already halfway through the door.POOR SERVICE.
I was very impressed in how efficient and accommodating your staff at this location, nice and easy to rent a space. Having worked in self storage in the past, I would have to say, that your staff were on top of their game. Sasha was outstanding and her efforts should be commended, as well as rewarded. Thank you sasha, for making this a very smooth and simple process.
This is the only storage facility I use and I love it! Sasha is great and always helps me with all my questions/needs. I highly recommend this storage facility to anyone looking for an extra storage space!
Only negative point: no light inside the unit. Its completely dark. Definitely you will need a flight light. ;)
Great experience and even better staff. Sasha was very helpful and friendly! She made the experience of moving so pleasant and easy.10/10 recommend!
Im really glad I choose these guys! The pricing was Perfect for my budget. The customer service was great I felt so welcomed the second I got to the door it was already being held for me to go inside. At first I wasn’t to sure because this location is hidden and in the middle of nowhere but it was a great experience. I recommend cubesmart for self storage needs
Sasha is a very nice person, it was quick and easy process.
Ken was great. The place was decent. I always pick cubesmart when I need a place to store my car for the month :)
I had the pleasure of speaking with Ms. Sasha and she was very helpful and delightful! Great customer service, will recommend to all my friends and family!
Been with cubesmart for 7 years, different locations. None of them ever disappointment me. Good pricing and good customer service
This place is very hidden. But very nice and small. Good pricing and good customer service from Sasha and ken
I think the staff is very helpful. The security is good. The price in my opinion, is just right. I feel that my belongings are really being protected by the climate control. I have used this company and location in the past. I was so pleased with the customer service here I always return.
Security is a serious issue. Got a space 6 weeks ago and it was already broken into, along with 6 other units. My lock was stronger than the latch they broke to get in. Dont understand why they wouldnt have security cameras inside the storage building. Not expecting the items stolen to be recovered.
Automatic billing and no issues
Been storing with cubesmart for 3 months. No problems. Pretty nice and easy process
Very nice ladies at the front desk. Customer service was great. I felt welcomed the minute I walked into the door. I reserved a 10x20 drive up for a good price and the first month free. CubeSmart always has very good promotions and prices and excellent customer service!
Cubesmart storage in Dania beach is my to-go for storage. I have had a couple of units there for years and am very pleased with the facility and the managers. Security, cleanliness. And customer service are all superior. Sasha is a top notch pro!! Check out their specials worth every penny
Friendly and accommodating. Entire process was very simple and headache free.
I’ve been a cubesmart customer for about 5 years. And they never disappointment me. The staff I great and helpful and are always so nice to my husband and I the minute we walk into the office. Sasha has taken care me for the last 2 years. Very sweet girl. If you need a storage, I recommend this location. Amazing staff and very affordable pricing
Great place! These guys know what they are doing and go the extra mile for customers. The prices are far and they really take the time to educate you. A friend recommended them to me and I think I should pass this on. They should be recognize for their customer service
Pretty decent storage place. Really great customer service
Sasha was great to my husband and I. She was very informative and made sure all my questions were answered. The unit i rented was very clean. And the lock i provided was great and very secured. Cubesmart always has the best customer service and very clean storages. I am very impressed always.
Very nice storage place. Well kept. Young lady in the front, gave me enough information, walked me to my unit, helped me place my lock and offered me water after all the moving I did with my husband and kids. I’ve never used CubeSmart until recently and it was not a disappointment. 5 stars for you guys, you guys rock !
First time customer of CubeSmart and I couldn’t have left any happier. Sasha was pleasant and patient and very helpful; made me feel like family. Thank you again!Will be recommending everyone!
Very nice people in the front desk. Pricing is good.
Really nice young lady. She made me feel so welcome as soon as I got into the office. My storage unit was very well kept and water was offered as I was moving. Sasha, thank you so much for your kindness.
Thank you ken for all your help! Very fast and easy experience :)
Sasha was great! She helped me with everythingI needed. All my questions were answered and she was very nice. I always store at Cubesmart Because their customer service is the best
Five stars! Lia was great and helped me find the best space I needed. The pricing was okay compared to the rest of the storage places near me. Thank you lia for your great customer service
Very easy online move in. And very easy to find space. Very clean.
Ive been a customer at cube-smart self storage since 2012. and i would not choose anywhere else to store. Staff have always been helpful and go out of their way for me and my wife. Place is in good condition and well taken care of. Ms. Sasha is very helpful and sweet. I recommend cube-smart !!
Good customer service, a little proxy but overall it was a good experience
Very small and quiet storage facility. Very impressed with the customer service and pricing they have going on. The young lady in the front was very helpful and sweet. If you need to store a boat or car they have parking spaces as well. Well secured .
Sasha has been great to me since my first day of renting at cubesmart. She treated my wife and I like we were family from our first conversation. Overall the property is a very small simple storage but the customer service is amazing. Thank you Sasha for making my family feel welcomed
Nice, relatively clean place. Sasha was very responsive to my questions and explained everything in detail.The hours are convenient to enter the unit.So far i am pleased with the experience.
I am happy with the service and the deals I got from storing with CubeSmart. I needed a storage near by my house and I came across this one. Very quite and well kept storage place. Not like most I’ve been too, this was has been the most decent. Speaking with the ladies in the front they helped me get the exact size I needed. The process was easy and all the information was given to me and well explained. They offer water to customers which is great after a day of moving. Thank you lia and Sasha for making me very welcomed!!
Sasha was amazing and helped me through the whole process. I had to get a storage unit for my client, she helped get all settled in our unit, she helped me when the movers came in with our storage items, she was phenomenal!!! Thank you Sasha for all your help! She has the best customer service in the business!
The best storage in Fort Lauderdale. Great gor the price and the ladies at the office are really helpful. I had it in two different occasions.. .. :-)
The staff here has always been amazing, Sasha and Lia are always helpful and friendly and the property is always well taken care of. Its a convenient location- although it is just a little farther for me than another option the customer service is far better.
Easy to find. Easy parking. Neat and clean facility.
Ive looked around town for a storage facility and I always find myself coming back to this location. The price was definitely better than the competitors for the same size unit I was seeking. The location is not only convenient for me but the best thing is customer service,always willing to work with me; specially when I need to get a larger unit or move to a smaller size. The experience is great!
Facility was good for storage. my area was cool, some were not. convenient
I like Cubesmart. I always come back to this location. Plus it’s near my house so it’s a plus!! Sasha made sure she took good care of me. Thank you so much for all your help and kindness
Nice and easy! Good pricing
Great customer service. Pricing are affordable. If you need storage Cubesmart is what I think is the best :)
Luis and Sasha were great! Great customer service. Good prices going on right now. Nice environment. Stored with Cubesmart a couple of times and have never have has any problems. Keep up the great work
Thank you for being the best storage facility in town. Staff was more than helpful. I would highly recommend storage here!
The service at this cube smart was super satisfying. The manager helped me with everything I needed and explained everything before I even had to ask any questions. Very attentive. I would definitely recommend this place to anyone ! Amazing service overall.
This storage facility has the best management ever. I had a problem with my door and the young lady on duty went above and beyond to help resolve the problem. My units door is now as good as new, that is awesome... The employees here at this facility are very helpful and always very friendly. I would definitely recommend this storage location to anyone needing a unit. Also, I hope the managers of the staff working this location know what awesome employee they have.... - Claudia Fernandez
Thank you Sasha for making me feel welcomed and fully informed. Your customer service is amazing and Cubesmart is lucky to have you! Very simple and quiet storage place. 5 stars!!!
If You are looking for a storage place that is nice and quiet... this is your location. Very quiet and the customer service was great. Water is offered to customer which is great on a hot day!!
I like the fact that I can literally pull up to the elevator to get to my storage unit. Payment online is easy and quick .
Great Location! Great customer service skills in the office. Donald and Sasha greeted my kindly with smiles and offered me water after a long day of moving into a drive up 10x20 unit. very clean place and prices are great compared to other storage companies !!!! I highly recommend cube smart to all. You will NOT be disappointed . THANK YOU DONALD AND SASHA !!!!
Very easy process. Nice and quite place. Manager was very kind and helpful. Answered all my questions and offered me water and open and closed the door for me. Thank you Sasha, very nice
Nice location. Customer service is great. Prices are a good deal to. 5 stars :)!!
It was my first experience with Cube Smart, and I was glad I used this facility! The location was perfect for me, and the business hours very convenient. The cube was clean and perfectly fit my needs, not to forget a fair price as well!
Thank you Sasha for the best customer service :)
Sasha and lia were great. I felt very welcomed from the second I walked into the door. Prices are affordable. And great customer service is a plus. I recommend cubesmart to anyone who needs to use storage.
Thank you cubesmart :) your customer service is awesome !!!
I always paid at the office because of the warm welcome I always received by both sasha and lia no matter if it was early in the day or 5 minutes before closing! I was acknowledged upon entry even when they were helping a customer! Outstanding service and well maintained facility
EXCELLENT experience! Im renting space there and their staff, especially management, was super helpful in showing me multiple units that might fit my needs. The staff was kind enough to allow me to reserve/hold the unit for several days while I shopped other locations/options. In the end, I made the easy decision of going with them... Both their rates and their service were superior to other storage locations I considered. I would highly recommend them to anyone considering storage units!
I needed a space to store a flatbed truck when my closest Cube smart did not have a space. I contacted Marie at the Ravenswood Road location where she was gracious and helpful. Not only was she a true pleasure to do business with, she saved me $70 a month on my storage fee! Way to keep a customer happy, Marie! Highly recommend this location!
Sasha was amazing with my mother and I We rented a storage and bought a couple of boxes and she helped by holding the door open for us and making sure we can carry the boxes. I’ve been to many places before and people won’t even hold the door for you even if your right behind them.... I was really in shock by this young lady’s customer service..... very polite and informative ......... I recommend
Convenient access hours. And great customer service. Good prices.
Really quiet storage place. I really like how fast and easy the wholeness process of getting a storage was. Sasha was very sweet and helpful.
I’ve store in many places before. But CubeSmart has always been the best! Thanks Sasha for your great customer service and all the help you offered my wife and I!!!
Sasha was so professional and gave me incredible customer service as I was choosing a storage unit. I was given detailed information about the storage units, property, pricing, security and insurance. I would highly recommend these folks! Very good experience
Highly recommend! Sasha is great & helpful!
Sasha Sanchez & the staff goes above & beyond to make your Cubesmart experience exactly what you expect...smooth, quick & efficent! The facilities are always clean & well maintained. It is always a joy to work with the staff at store 0304. Thank you for all you do to take my storage needs to the safe secure level!
I was very satisfied with management and team, very cooperative and helpful. Facility is safe and neat. i would recommend to others and continue to use for future for myself. Very pleased!
Great customer service. The office smells great when I walked in and overall the place is very well maintained. Promos are always running great in Cubesmart I’ve stored with them every time i need storage. And it has never been a bad experience. Great job !!
Love this location, by far my favorite every time I go in sasha is the sweetest! Always greats me and offers me water when I am in my storage unit. I recommend this facility for anyone who wants a fast, easy and amazing customer service.
Thank you, Janessa and Jack for being the the most knowledgeable, and friendly storage specialists in all of south Florida!Janessa and her crew are highly trained and knowledgeable in the storage industry, and are prepared to meet all of your storage needs, quickly, efficiently, and with a smile.The most friendly storage experience in all of south Florida, guarenteed. My Husband has been working with Jack and Janessa for upwards of four years now, and they never cease to impress. They have the best rates and units. The property is highly secured, and in immaculately clean condition.This facility does NOT disappoint. If its important enough to store, its important enough to protect, and Janessa has all of your storage protection needs, from mattress covers, to unit locks.We recommend this facility to everyone!
I’ve been renting from cubesmart for 6 years now. And I’m very happy with the customer service. Pricing is a little expensive but you get what you pay for...highly suggest 👌🏻
Great service! Lia and Sasha were great! I was very well informed. And the process was nice and easy. You guys rock!!
The deals at cubesmart are always great. But the staff is what really always brings me back. Always happy and positive staff no matter what cubesmart I go to. I use cubesmart every year and it has never failed what great experience I always have. Sasha was amazing and over her self. She helped me find the best size, with the best price. Locks, boxes, mattress covers are always available to purchase for an okay price. Thank you Sasha for a great experience :)
Been storing my boat here for 2 years already. This is the first storage place I’ve been to that nothing has ever happen to my boat. Security cameras everywhere and manager very nice and sweet. Highly suggest
Great CubeSmart location and great customer service. Sasha and Lia are very nice and helpful. Very clean storages, easy and fast process. Greatly suggested.
Storage units are very cleaned and the facility is well kept. The two young ladys in the front desk were very nice and made sure I left with everything I needed. Not to sure if anyone knows this but CubeSmart sells good things for packing and moving. Bought 10 boxes and got a discount and some mattress covers for a decent price. Very impressive most storage places don’t have to much to sell but locks. Everything I needed was there so I didn’t have to make more then one trip. Thank you Cubesmart for the great customer service !!!
Walked in to CubeSmart and was welcomed by Sasha. She was very helpful during my time at the store. Great Prices and best customer service anywhere. THANK YOU!
Great customer service !! Manager Sasha was outstanding. I had a very long day at work to happen to lose track in the time and she went out of her way and helped me rent a unit after hours. I appreciate that so much. Not many people will be as helpful after a store is closed. Nice and clean storage I recommond !!!
Sasha Sanchez was absolutely amazing helping us yesterday opening a storage unit. She was so lovely and made the process simple and easy. Great place and looks really safe and secure - Super happy
Really good customer service. Sasha is very helpful and always helps me work out my payments. I’ve been with Cubesmart for 10 years and I wouldn’t go to any other place !!! Thank you Sasha !!!!
The process to rent a unit is super easy and quick although the lease agreement is a little to long the customer service provided makes up for it !! Sasha and lia were very sweet And informative. I’ve stored with cubesmart before and they never fail me anywhere I go. Highly recommend
When we arrived, the clerk showed us the storage space we rented to make sure we were happy with it. He clearly explained how to access the space, open the gate, etc. We were impressed by how clean the property is kept.