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AT&T Store
176 Franklin Ave, Franklin Square, NY 11010, United States
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AT&T Store
Comments
Ro
Review №1

My family and I had the most amazing experience at the AT&T store located in Franklin Square NY. I appreciate all the help from Eric and Corey for the awesome customer service and professional help with all my family needs in setting up our new Apple IPHONE 13. The both of them walked us through all the steps to complete the new phone plan with AT&T. These guys deserve a 5 Star Rating for Employees of the Year from AT&T. So what are you waiting for ???? Visit them in the store and get your new phones now !!! RobZ

ed
Review №2

I had such an amazing experience with Eric at this location. Helped me get an affordable phone and plan as I gave my son his first iphone. He made it a memorable moment for my son, and I as he grows from a child to a young adult. Have 2 other kids who will need phones soon as well. Definitely will be a repeat customer.

Ir
Review №3

AT&T located in Franklin Square do great work. I was being help by Eric Harriet who is very professional and very helpful, he was able to check my acct and knew exactly what to do to solve my problems. I am just thankful that I have a point man at this location to help me with all services and will take the time to listen when I do need help. I would recommend this AT&T to all my family and friends

La
Review №4

Usman helped me throughout the process of getting a new iPhone and transferring my data etc. Usman was extremely attentive, knowledgeable, and patient. He took the time to answer all of my questions, and made this a very smooth and easy experience. Best customer experience I have gotten to date, I can’t recommend this store enough thank you again !!

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Review №5

Eric the sales rep was Phenomenal!!! He listened to what I needed and helped find what best fit me for my purchase. Also, he was extremely informative of the products and AT&T as well. To add on Eric was very easy to approach, super friendly, and never broke a smile the whole time I was there. AT&T is very lucky to have him and should push for other employees to follow in his foot steps. Lastly, if you had more employees like Eric I assure you AT&T would be with out doubt the number one phone provider service in the USA!!!

St
Review №6

Had a great experience Cory was great.

Er
Review №7

Awesome customer service and very professional with all my questions. Eric help me pick out the right phones for the family and help me switch phone providers with no problems. Thank you Eric for the help

Sh
Review №8

I went in to this location to upgrade my phone and the customer service was top notch. I dealt with Eric who was extremely knowledgeable and easy to work with, I will definitely look for him if I need anything else.

04
Review №9

Absolutely amazing experience! Eric helped me switch from my old carrier with ease! Was like doing business with a friend. Treated me with respect and got the the best deal possible. If you are thinking of switching service, upgrading to a new phone or anything phone or service related I HIGHLY recommend!

Mi
Review №10

I recommend seeing Eric. His professionalism and knowledge really made my experience at this location a home for me. Bye Bye Verizon, hello AT&T

da
Review №11

Not crowded and staff was very knowledgeable and helpful.

El
Review №12

I went here and the sales rep Eric was great ! Great service and kind 👍🏽👍🏽👍🏽

Jo
Review №13

Professional staff very courteous helpful in getting any problems you may have solved and looking out for your phone plan to make sure you get everything AT&T is offeringThank you

Th
Review №14

First let me say how amazing the whole staff is. Everybody from Jay, Usman, Eric and Corey. They are all amazing constantly keep my cell phone bill low. I won’t be going to any cell phone EVER!!!! These guys are the best.

Lo
Review №15

Usman at my AT&T store is the best. He is not only well knowledged and a professional but just a really nice person with attention to detail. I am grateful for all his hard work. Thks. Lou

Da
Review №16

Eric help me tremendously in picking which phone to get and is very knowledgable in this field. Eric was very patient with me in making sure I get a good deal and explain the package deals. I highly recommend seeing Eric!

Ke
Review №17

I was helped by Eric and he went above and beyond. He was able to answer all of my questions and helped me pick out the best options for my situation. I’d highly recommend this location and working with Eric especially.

Wa
Review №18

Outstanding customer service. These guys especially Usman will always go above and beyond to insure total satisfaction. Highly recommended.

S
Review №19

Eric is one fabulous, customer-oriented and friendly individual! He definitely made my transfer easy and a pleasant experience! Thanks for everything!!!

Mi
Review №20

We had the best experience at this store with Eric Harriet. He was the most honest and helpful sales representative we have ever dealt with at AT&T. We will definitely be going back to this specific store from now on.

sa
Review №21

Friendly Staff !! Highly recommended Eric was the most knowledgeable representative I had ever seen very patient with all of my questions !Definitely recommend going to him youll leave with exceptional service

Jo
Review №22

Got my new iPhone here had Eric H. help me out. He was great I referred several of my family members and friends to see him.

El
Review №23

I was helped by Eric and I was pleased with his service during my time at the store. A great help!

Th
Review №24

Usman was an absolute pleasure to deal with. He was beyond professional, extremely knowledgeable, and had a lot of patience. The store was very busy and he was helping multiple customers in the most efficient manner. I would HIGHLY recommend working with him. His manager should be extraordinarily grateful to have someone like him working there.

Za
Review №25

Quick and friendly service. Had a couple of questions and Usman did a great job of helping me out.

Fr
Review №26

The best At&t store in Franklin Square. Wont go anywhere else! Best deals and nicest phones! You want to save money and have a great phone, then you go there.

Ha
Review №27

Great place, friendly staff

Bi
Review №28

Usman is the best! Only see him not Jay!

Ke
Review №29

Great service by Eric ..

Ch
Review №30

The guy was very helpful!

Kh
Review №31

Was there earlier today hanging around for 8-10 minutes nobody was there to help.

ka
Review №32

Friendly and nice.

An
Review №33

Good place for a cell phone.

Lo
Review №34

They were very helpful!!!

Rd
Review №35

Great service!

Ke
Review №36

Great Service

Je
Review №37

Very helpdul

Information
4 Photos
37 Comments
4.6 Rating
  • Address:176 Franklin Ave, Franklin Square, NY 11010, United States
  • Site:https://att.com/stores/new-york/franklin-square/48266
  • Phone:+1 516-354-4288
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–7PM
  • Sunday:11AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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