I found Greg and his staff in Franklin to be most pleasant and knowledgeable. Their expertise as it relates to testing and the products they sell, are second to none. They actually listen to concerns, were able to answer every question I asked and are truly genuine in their concern for their patients. I wish I had decided on hearing aids much sooner. Elite and the Phonak devices I purchased have reopened a world of sound I thought was lost forever. I sincerely appreciate the followup they provide and highly recommend them to anyone experiencing hearing issues.

Outstanding customer service - more accurately, actually CARING about the customer! One of my hearing aids died during a time of crisis in our family, creating a major inconvenience to say the least. Greg met me after hours, took the time to understand my situation, gave me a pair of “loaners” to tide me over until the problem could be identified & resolved, and came in early the next morning to fix the mechanical issue. I had my aids back before noon the next day! Thanks for going way beyond the extra mile to take care of me!!!

Just had a visit at the Franklin location with Greg Haase. Greg has over 30 years of experience and it showed. He was very thorough, taking the extra time needed to fully resolve my hearing aid issues. Although it’s not the closest elite location to my home, I’ll happily drive further to continue to see Greg for all of my follow up visits. Highly recommended.

I made my first visit to this center three years ago, when I was concerned that I was losing my hearing. I am an old guy and this was my introduction to old age. The warm welcome by the receptionist was the first good impression of the service that was to come. My case was reviewed by the well trained and caring audiologists. Incidentally, the first three audiologists were named Jeff, the fourth was Anne and currently the facility is run by Greg. I was evaluated and fitted with the Phonak system. My condition was reviewed every six months.I am awed by the care that the whole team took in making sure that hear well. I am a professor and it is imperative that I hear well. I must say that with Gregs latest setup of my hearing aids, I hear things almost like a young person. One added benefit is that my daughter has stopped making fun of me for setting the TV volume on high.Very simply, you get your life back by being able to interact with people and also listen to music.

Very satisfied with Elite Hearing Centers. Did a complete Hearing test and no pressure on you to purchase hearing aids. Greg Haase is very informative.

Very professional and informative. Ive been wearing hearing aids for 13-14 years and I learned more from the audiologist there then my former audiologist. They have most types of hearing aids to fit everyones needs.

I have had great sessions with the optometrists I have seen so far. They explained everything so I could understand it and answered any questions I have haddock far. Would recommend them.

My husband Frank said it was the best service hes ever had. They were very thorough and very helpful answering questions. They offered an upgrade to his present hearing aid but were not high pressure at all. They also answered questions about cochlear Implants even though they dont offer them. They adjusted his hearing aid to his latest test and he can hear me much better now. They even offered to help obtain a CaptionCall phone and cell phone. Ann Sebald and staff were extremely pleasant and helpful. Finally a place we can rely on. Thanks so much!!!

Took incredible care of me. Much better than Aurora audiology.

Just had my regular follow up for hearing aides with Ann. She is personable, friendly and goes above and beyond to make sure I have the best hearing possible. Recently got the connector to the tv...what a game changer! No longer does my family complain about the tv up so loud because I can hear it so much better now! Ann does a great job in figuring out what ur needs are.

Ann Seabald is just excellent. She goes above and beyond to make sure you are hearing the best possible when you leave. Her door is always open if you have a question or problem.

We loved Elite Hearing in Greenfield. Carol was exceptional and kind and helpful. Ann, who did the exam couldn’t have been better.They could have oversold me —but instead found my current aids were under warranty. It cost $150 to replace instead of thousands for a new set. She didn’t have to tell me. Honest and expert— a unbeatable combination. Thank goodness they found this information for me so I could save.Totally comfortable at this location. Ann was very good at assessment. Thanks everyone!! Go there and you’ll be happy also.

Excellent service. Ann Sebald is my Hearing Instrument Specialist and does a great job.

Great service and friendly staff. I had my doubts at first, but when I had my first phone call on blutooth, I could actually understand what they said. But the greatest feature is the TV CONNECTOR. OMG, It sounds like a movie theater sound, and being able to understand the dialog! So tired of reading closed caption to understand whats said. Thank you Ann and Laura.

Since my hearing aid provider went out of business and I was having issues hearing, I contacted the hearing aid manufacturer in Chicago for a recommendation of a good and competent hearing technician in the Milwaukee area. They recommended the Elite Hearing Center on S. 27th Street in Franklin. That turned out to be the most positive recommendation I could have ever gotten! Ann Sebald, the hearing specialist, gave me the most thorough hearing examination I ever had! She patiently spent well over an hour testing, asking me questions, explaining the results of my test, and fitted and adjusted my hearing aids to exactly correct my hearing weaknesses. Now, I can hear more clearly than I have in years! Speech recognition is so much better. I would highly recommend Ann Sebald to anyone who is struggling with hearing loss. She is caring, competent, and honest. I am so relieved now with better hearing and now able to put my full trust in Ann and the staff at Elite Hearing Center in Franklin. It was very much worth the short trip to go there.

Ann and Carol were fantastic to work with. In fact, they squeezed us into their already hectic schedule. Ann is genuinely compassionate, caring, encouraging and enthusiastic about helping her patients to retrieve their hearing and return to living their former normal life!

Sally was very helpful. Ended up buying a pair of hearing aids. Was able to use my UHC medicare insurance.

The staff at elite hearing were very helpful in finding me hearing aids to help with my tinnitus.

Best hearing aids I have they go the extra mile they make sure you get the right hearing aids for you and if you ride a motorcycle you dont have to worry about them falling out

Visit David Zumstein-, a Chiropractor next store when needed. Great man at his job.

Had a great experience! I was greeted with a nice smile and Jeff was really helpful!

Very thorough