Excellent customer service. I usually just wait while they change my oil. The nice thing is they can also do things like brakes. Had new pads and rotors done while I waited. In and out in less than 2 hours. They even put cartoons on the TV for my kid. Nice touch.

Oil change..tires...etc...quick service...never have a problem arise after leaving. The staff is great and knowledgeable. Ask for Dillon

Dillon took excellent care of my car! Brought it in close to closing time and he didnt turn me away, worked quickly and was super friendly. Several positive experiences at this location.

Fast, efficient service as always for a reasonable price. Its my go-to for oil change and tire rotation.

They are always very fast, friendly and efficient. I love coming here

Needed front brake pads and possibly one rotor on my pickup truck. After dropping the truck off, these guys call me and tell me it needs four rotors four calipers and new pads on all corners, because I have aftermarket wheels. Being the owner of a trucking company, Ive done enough brake jobs to know that four calipers dont go bad at the same time! Needless to say, I will not be returning, and I suggest you dont either!

Friendly, courteous staff, competent and timely work.

Always prompt friendly service, priced fairly.

Always delighted to have my vehicle serviced here

I had to take 2 stars away. This is the second time I showed up before 7am (online and outside board shows a 7am opening time) and, 40 mins later, I am still waiting for any employee to open the shop. NO ONE is here. In the past, when the stars aligned and i could get an oil change, they were courteous and quick. In the last year or more, it has been nearly impossible to get squeezed in. What has happened in the last year or so?

Fast and did a good job.

Turned away for dropping off the night before (which my spouse had done before with no problems) due to a lack of parking, despite the large parking area behind them and the dealership. Then was given a snarky rude explanation on why its called a quick lane. This was my first time here and was my last as I went elsewhere. My spouse subsequently will stop going to.

The clerk was wonderful, knowledgeable and presented answers to our question where we clearly understood, after speaking to him, what we needed to do. We received 5 star treatment.

Only garage I will trust for my maintenance and advice for my truck. The one time I was slightly dissatisfied, they went above and beyond to make things right. I can’t say enough about Kevin and the Quick Lane crew as well as The Frederick Motor Company in general. It seems like they aren’t even satisfied with 5-star service. They want 6-stars. Highly recommend.

This was my first time using the quick lane at FMC. I was surprised at how easy and quick it was. Would use again.

This is the third time Ive tried to get in to the Frederick Ford QuickLane service center - each time Ive been told there is at least a two-hour wait... Even better, this time, I asked when their least busy times were and the service reps proceeded to tell me the busiest days - then, with a large smile, he said, This lady here, she came in and only had a two-minute wait (in reference to a customer who was sitting in the lobby). Thats the LAST time I try the Frederick QuickLane center - I dont need snarky sales associates pointing out that they are too busy to help a lifetime ford buyer... LATER!

Great service and great pricing.

Easy in and out. If they are busy they tell you a good time to come back. Approaching 200k and they have done the majority of the maintenance. Wont go anywhere else.

Excellent service, very professional. I will definitely going back next time.

Test drive done and I received details about the car that I am interested. Appreciate it!

Love Quick lane. They have, changed our oil, put new tires and breaks, and etc on our SUV. Everyone is nice and professional.

Real quick excellent staff and funny they are

This is a great service facilitie I have been going there for years

3rd visit to Quick Lane or work on our cars and they have always been professional arrow and reliable highly recommended

Very nice employee very helpful nice dealership

They to an awesome job great service. Only complaint is that they only have two bays so you can wait a while sometimes.

Great I will recommend all my friends and family members and their families to go there

Their have a first come first served policy which works well. You should call ahead to see how much of a wait time there is, and they have competitive pricing based on what you are having done and the turnaround time.

Great service and always on point with their promised time

Mechanic on duty was excellent! Thank you!

Love the price for quick oil changes.

Always go for quick work when youre ready

I was in and out quickly without an appointment.

Great Service as always

Fast and easy service.

Good service and fast

Great dealer

Easy and fast

The service was prompt and the mechanic friendly

Good service and fast

Nothing quick about a two hour the works