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Ch
Review №1

South Side Tire & Auto did a fantastic job for me. I highly recommend their services. I’ve hired them back now 3 times for different machines and I will continue to be a customer. People should take note of a company like this, one that has excellent customer service, happy and knowledgeable employees. Reminds me of the old days. Service done right. Thanks South Side.

Ch
Review №2

South Side Tire & Auto always do a fabulous job from the time they pick up the phone (Kelly or Juanita are the ones that I’ve chatted with) to having my Jeep serviced by Brent A. They pay attention to detail, remember their new and returning customers and are always willing to listen and offer suggestions on any vehicle you might bring into them (as we have several…Lol).Giving them 5 Stars ⭐️ is easy when you have great service from start to finish. If you haven’t tried them out…give them a try.Thanks y’all :).

La
Review №3

I’d highly recommend South Side Tire &Auto to anyone on the market for automotive needs in the Frederick area. Everyone I’ve interfaced there (Jake, Jeff, Ron, Kelly) have been helpful, responsive, and honest. They helped me select the best tires in my price range while delivering great service. I had much better service and support than anywhere I’ve patronized in the past. Give South Side a try and you won’t go back to a big chain tire center.

Sa
Review №4

I got in touch with Ron and he was able to get my tires mounted and balanced the next day. Great customer service and fast work. Thanks!

Ch
Review №5

Awesome job from everybody at South Side!! I had my 21 Jeep Wrangler lifted, wheels, and tires installed and the customer service was top notch from beginning to the end of process. Everybody I met in the office and the shop was a pleasure to meet and interact with. I love the courtesy Smart Cars they have also. They are fun and an experience to drive. I am very happy with the outcome and will be back again!!

Th
Review №6

Very accommodating, i needed an oil change fast due to travel. Checked around different places but no luck. Been to South Side before and decided to stop by. They were pretty booked too, but found a way to get it done for me. Appreciate that very much and will be back soon with our other vehicle. Thanks, you guys are awesome.

Jo
Review №7

Dropped my tires off to get my new tires mounted on my rims and they did everything exactly how I wanted it done without any issues. Very friendly staff and very helpful with loading and unloading my tires and wheels.

mi
Review №8

Needed tires and alignment on wife’s Honda ..I got a great price they scheduled me in the next day and they were done quick.. I will be going back for truck tires and alignment shortly.. also it is great to help a local small business.

Gw
Review №9

I had been referred to this place by another tire company who couldn’t serve me at the time due to short staffing. I went in to have my rear tires changed on my Mercedes. Firstly, I have special “run flat” tires on my car that most often needs to be ordered in advance. I called South Side tires and they got them for me the SAME day! I took my car in at 2pm and it was out and done by 4. Donnie was the one who changed my tires. He took extra special care of my car. He did a full inspection of my wheels with photos to show me the tread on the front wheels also. Not just Donnie, but the ladies in front are extremely professional. My overall experience with them was a great one. I’ll be going back this week to have my front tires replaced also.

Ka
Review №10

South side inspected my horse trailer replacing brakes and lightning. They worked with me on my schedule and even provided the tag and title address so I could quickly register the trailer. They were friendly and courteous. Highly recommend their services.

Da
Review №11

We were on a short timeline since our son was leaving to head back to college. South Side had tires in stock and were able to get our vehicle into the shop the very next day to ensure our son could travel with peace of mind that he was not going to have issues with getting back to school. The crew was able to also identify and fix our rear brakes while there, so Mom is super happy that his vehicle will also stop him safely when needed! Would highly recommend these guys for your automotive maintenance and repair needs.

bl
Review №12

I came in with a punctured tire and left my car for the afternoon to be fixed.It was done in less than an hour. Thanks SS Tire and Auto, well done.

Ka
Review №13

Needed a basic alignment and they took care of it quickly and for a fair price. I showed up early for my appointment and they were able to get me right in and wrapped it up while I walked down the street to grab lunch. Good communication, nice lobby, and clean restroom.

Ch
Review №14

Every experience Ive had with South Side has been overwhelmingly positive. So much so that my family has been using South Side for tires and repairs for years. The staff is great, the prices are competitive and the wait times are always scant. A great local business

An
Review №15

Walked in needing tires and in a time crunch. They were so kind about fitting me into what was already a busy day! It was painless and fast! Thank you!

Me
Review №16

I had a slow leak in one tire, I took it to one place and they told me it could not be fixed and it needed to be replaced. I decided to contact South Side Tire & Auto after seeing the good recommendations and they were so friendly. After pricing new tires they took a look and said the other place was wrong and it was repairable!! They fixed it right away while we waited in the lobby enjoying their homemade popcorn. It was such a great experience. Juanita who helped us was probably one of the nicest service people I’ve ever met! Highly recommend!

Mi
Review №17

I dropped my truck (3/4 ton diesel pickup) off at Southside unannounced on a hot Friday afternoon to have all 4 tires replaced and a full alignment. I didn’t expect it to be done until Monday as they were busy and it was after lunchtime when I left it but at 4:15 I received a call that the truck was ready for pickup. I was very happy to get that news as I had some work I could now get done over the weekend. They were cordial, knowledgeable and the work was done fast and to perfection.

Br
Review №18

Great buyer experience with courteous and timely follow-up call. Been using Southside for years and they always do thorough and professional work. Will continue with them in the future. Would highly recommend them.

Br
Review №19

Had tires shipped to them for my Jeep. Very efficient in mounting/balancing my new 35 inch mud terrains and making sure the Jeep was in perfect alignment. Jeff was also very accommodating to let me leave the old tires there that day so I could figure out what to do with them. Will use them going forward for any tire work I need done on the Jeep.

Su
Review №20

Very good job on scheduled maintenance of oil change and tire rotation. We had to follow up a few days later with Ron. He was very informative. Excellent customer service.

Jo
Review №21

Great shop, easy to work with. Dropped off a brand new set of wheels and tires to have mounted and balanced. They were able to get them done in a reasonable amount of time. Not a single blemish on the wheels and they ride incredibly smooth.Thanks again

Lo
Review №22

It’s a great place to get work done on your car. A friend recommended it to me and I’m glad I went. Everyone is nice and you have comfortable seating while your waiting.

Ja
Review №23

Jeff:I had the opportunity to use your services on a trip back from KY. I was extremely pleased with the professional service I received, the rapid response to get my tire fixed, and get me back on the road. I would recommend South Side Tire & Auto to anyone who is traveling and in need of your service. I want to thank you for your courtesy and warm personality. Also, your rates were very affordable.Sincerely,Dennis HallFranklinville, NJ

Ch
Review №24

The staff here are really pleasant to work with. I was a bit surprised at the price for my tire repair...not exaggerated pricing, but still a bit more than I expected. Still Id go back again and again for the service, smiles and professionalism.

Ro
Review №25

Service was excellent. I was in and out in les than an hour. Technician did an excellent job

K
Review №26

I had my oil changed and rotated my tires. Efficient, speedy, quality work. Would highly recommend.

Ju
Review №27

Ive used South Side for a number of things on multiple vehicles. Always friendly, quick service - and the mechanics are happy to discuss issues in detail. Fair prices, too. Definitely recommend!

Co
Review №28

Great customer service over the phone and in person. I had already purchased two tires while on vacation out of state. I was offered a price match on the same tires without even asking. I ended up saving money because of it. Great tech service as well.

Ed
Review №29

First time customer and great experience with car drop-off and pick-up for a 4 wheel alignment on Volvo XC60. Service was completed on time with a detailed service report. Follow-up customer service call to verify if everything was ok. Will definitely return for future vehicle service needs.

Ac
Review №30

Came to Maryland from Ohio for a cattle show. Needed a tire and called these guys at 3:00pm and they said they had a tire and would change it. Ended up being a cracked rim. They got me fixed up and on the road and stayed an hour after they closed. Got home the next day (3 days later) and they texted me and was checking to see if I made it. 10/10 recommend them. Great service and very nice to deal with!!!!

Te
Review №31

Out of town and needed a flat tire repair. Jeff and his team had me good to go in no time. Thank you..

Su
Review №32

Worst feeling stranded on side of road. Had car dropped off and they worked it in so I had my car back same day. I picked it up after hours so did not interact with anyone but was contacted to make sure everything was ok. Great customer service!!!

Al
Review №33

Recieved a call from Jeff and he took the time to fixed any and every concern i had and was willing to help in any way once we cleared up the situation. Repairs have been good on my vehicle and are holding steady. Due to understaffing their timing and customer service is slow but with patience and some further understanding, good. They obviously want to do right by the customer, to the best of their ability.

An
Review №34

My first experience with Southside was a few years ago when I took my car in thinking I needed a new tire, but they repaired it instead of selling me a new one. I’ve been taking my vehicles to them for tires and maintenance ever since. Communication is great and I don’t think you could beat their prices.

ju
Review №35

While traveling very early on a Saturday morning to Ohio, I noticed that I was losing pressure in one of my tires. Stopped to put air in and noticed the air wouldnt stay in. Goggled tire shops and found South Side Tire and Auto. Called them to see if they had a tire that fit my car. I was so happy to hear that they did and was told they could get me right in. They saved the day. They are very professional and I recommend them to everyone

Da
Review №36

They take good care of my ride and keep it rolling straight! Good people!! Definitely recommend.

2m
Review №37

Great customer service, took the time to show me what was going on, got it right and at a fair price. Cant get better than that. I would recommend you to anyone. Thanks again

Li
Review №38

I needed front breaks and had been trying to find a good local place - i read really good reviews about South Side Tire and Auto so I gave them a try.I have to say, I was not only not disappointed, but happily impressed.Kelly at the service desk was great, really nice and kept me updated throughout the day. The recommendation for a couple of things that could be updated on my Xterra; shocks and a sway bar, were totally recommended in a no pressure manner.Jeff the technician was great and followed up to make sure everything was ok.The work was excellent, and they provided a loaner car at no charge so I could go home while the work was being done.Overall this was a great experience with a really good shop and I would highly recommend them. I will for sure be going back And as a bonus, its great that they are not a chain and locally owned which makes them vested in the community.

To
Review №39

Very professional, great prices, more than anything, my truck looks awesome. Lift kit and new 35’s. Best prices did it in a day. I couldn’t be happier. Highly recommend.

Tr
Review №40

South Side Auto exceeded my expectations. Have a silverado with 33 tires on 20 fuel rims. Had a horrible issues with the shop that I purchased the tires and rims from in regards to wheel balancing. Took it in to South Side and all problems are gone. Excellent service and even customer service. Even took pictures of all readings and sent to me. Would highly recommend.

Ma
Review №41

I was a first time customer they were very courteous and got my car completed in a timely manner. I had a courtesy ride to work and they also picked me up to get my car. I will be using them again for service.

Gr
Review №42

We’ve been using Southside Tire and Auto for over 10 years for all of our tire needs. Their service is excellent, they are very easy to deal with and their prices are fair. I highly recommend them.

Ro
Review №43

I was very satisfied with the service I got at Southside tire and Auto they were fast and efficient I was very well satisfied with there were work I would highly recommend them if you need tire work go check them out

Do
Review №44

South side tire and auto always fulfills my service needs to the maximum. I look to them for tire mounting, balancing, and alignments. They were even able to stretch my tires for a custom fit on aftermarket wheels. Thank you!

Je
Review №45

Always a great experience! Fair and informative. I would and have recommended South Side for all automotive needs.

ja
Review №46

Excellent customer service and price. Always attention to detail. Definately worth a visit for your vehicle needs.

Bk
Review №47

I was referred here by a friend when I explained to him my tire issue. When I walked in I was instantly helped and helped. The employees were helpful and accommodating and I will definitely be returning if any more issues arise.

Da
Review №48

Great guys to work with—Jeff & Jake were very helpful. Got my tire situation cared for quickly. Thx

Je
Review №49

Friendly and professional service and a very comfortable waiting lounge.

Ga
Review №50

We cant thank you enough for your concern and taking care of the situation.

De
Review №51

What a great experience. I dread taking my car to the shop for anything. Everyone at Southside was so nice and explained things well for me.They definitely go out of their way to make sure you are a happy customer, and that I am. I will be recommending to all of my friends, co workers, and family. Kenny was especially helpful. Highly recommend!

Ed
Review №52

The staff is friendly, easy deal with and great service. I will return near the future for any needs on my vehicles.

Ju
Review №53

The staff are friendly, knowledgeable and fast. The tires i wanted werent a commonly stocked item at most shops. Southside had them in 2 days and most places told me a week.

Da
Review №54

Very good communication. Fast service. And the new tires are great!

Tr
Review №55

This was the 2nd bike I had inspected here and the service was just as superior as it was the 1st time. I HIGHLY recommend South Side for all your auto or bike needs!

St
Review №56

I showed up a day early with my huge camper for me inspection the team at South Side Auto happy to help me out by taking me a day early the service was amazing and fast I highly recommend them to anyone who is looking for a friendly family type business I really enjoyed my experience with South Side Auto I know I will be going back 😊

Jo
Review №57

South side tire & auto is the best. Jose goes out of his way to help you in every way possible. And as far as the mechanics they did a very good job taking care of my vehicle. Will definitely be returning and recommending to friends and family.

Ro
Review №58

SouthSide was good to work with: smooth new Pirelli’s on my wife’s Ford Edge and a smooth install. I worked with Southside and owner Jeff because they helped me very fairly with a spat of nails in my Explorer tires over the past year and because of Southside’s support of local agriculture youth. Net Prices equal to Tire Rack, for me.

TI
Review №59

Every transaction we have with South Side Tire is always phenomenal! Jeff, Kelly, and Kenny are unbelievable!! My familys vehicles and my work vehicle go no where but South Side Tire and Auto. Thank you for taking the stress out of auto repairs. You give us such peace of mind!!!!!!!

Al
Review №60

Will never come back, dropped a single tire off to get replaced on my rim, they said it would take 1.5-2 hours, I didnt get my single tire and rim back for 5.5 hours

En
Review №61

Excellent customer service, no wait and great products with reasonable price. Awesome staff.

Ch
Review №62

Excellent experience, good prices and they did exactly what I needed and got it done on time.Will definitely be switching to their shop 100%

Tr
Review №63

The team at South Side was great! Communication and service was on point. Use of sending detailed report with pictures via text was very helpful and appreciated!

Be
Review №64

Long term customer of this business. Or should I say former customer.Ive spent tens of thousands of dollars here, and have dealt with Kenny and Jeff for years. I always considered them a shop who stood by their work, and honored their quotes. I never thought theyd be the type to commit funny business.On 6/21/2021, I followed the same procedure I always have, and called them for a quote before sending a company vehicle in for service.Kelly quoted me for a 2016 Silverado 2500 transmission fluid drain and filter change. Estimate was $200.00 - $250.00 in labor, and around $100.00 for parts. Should be right around $300.00 to $350.00 right?I then checked in with other shops we work with. South Side wasnt the cheapest quote I got, but I ended up choosing to bring it to them based on: 1) our prior work relationship and 2) the quote being about $100.00 cheaper than the local Chevrolet dealership.Now, imagine my shock when my worker brings back a receipt for $590.89. Nearly double the quoted amount!$351.92 of this was just in labor - and mind you - they had the truck for just 2 hours - from 2:30 PM to 4:31 PM (Closing Time). $175.00 in hourly labor for fluids work?When I called to ask about the bill, both Kelly and Kenny blew me off and pretended I didnt know what I was talking about. We have 10 company vehicles, 11 years in business, and a large annual maintenance budget. Im not a mechanic, but I know enough to tell when something wasnt right.Its even easier to spot something not being right when I had the exact same service done, on this exact same truck, 45,000 miles previously. For about $350.00.Further, this isnt close to the first time Ive had billing issues with this business. On three separate occasions, Ive had to call and have funds credited back due to misbills on tire repairs (charging for 5 tires instead of 4, charging for 7 tires repaired instead of 4 tires, etc).I always chocked this up to harmless mistakes. Now Im wondering if my judgement was just wrong this whole time.Moral of the story: consider picking a different shop. If they are willing to treat long-term customers as poorly as they did me, I have no doubts they are willing to do more to a small time one.

Bi
Review №65

Overall Great experience with Southside on our farm tractor tire fill and service. Technician was thorough and rechecked all torque specs. Even helped jump start our dead battery! Super friendly, efficient, and courteous team! 👍🏼

Gr
Review №66

Ive taken two older-model light trucks for various age-related failures, and received top-notch service. Great communication, respect for decisions to leave less important items needing service for later.

An
Review №67

Best tire/auto shop in town. These are the only guy’s that I use for tire mounting and doing custom work/ maintenance on all of my work and race vehicle’s. This family owned and operated business never fails and always exceeds my expectation’s.

Ti
Review №68

They have great customer service and take really good care of their customers. Never have any complaints about the work or staff. Thank you for your service

Br
Review №69

The entire team is friendly, efficient and highly skilled.

bu
Review №70

Always have great service from South Side. I called them this time with a nail in my tire going flat 15mins before their closing time. They stayed late and took care of me. TU

Mi
Review №71

I have always been treated well and have always been satisfied with the work completed on my vehicle.The other thing I like about South Side is that not only do they have men working there, but the also have women working and not just at a desk. When I go there I don’t feel like when I walk in they say “ Here she comes let’s take advantage of her”

JP
Review №72

Great Honest Service!!!! Customer service was outstanding. Jose was able to help me and my vehicle needs. The technician who worked in my vehicle was extremely knowledgeable and spent an extensive amount of time trying to provide the best service possible.

ji
Review №73

Very friendly, fast, knowledgeable service at Southside Tires👍

Ch
Review №74

Fast, fantastic work, for the best price.

Ma
Review №75

If you need your car or truck serviced you need tires check engine light on this is the place to go I send all my friends here these people they have the upmost integrity they say what they do and they do what they say South Side Tire you’re great thanks

Sa
Review №76

Great car care and customer service are the reasons I have all of my vehicles serviced at South Side Tire & Auto!

al
Review №77

The place to go when you need fast service, friendly employees, and a good price.

Da
Review №78

Always a great experience! Everything is explained, in detail, to aid in making any automotive decision!

Ro
Review №79

Excellent service, fast and reliable.

De
Review №80

Great service showed up on time quick work then cleaned up and came in under price tech new his job and did it well.ThanksDennis Shugars

de
Review №81

I got my tires refilled filled with nitrogen. Everyone was extremely polite and professional. Completely satisfied customer.

Ma
Review №82

I recommend South Side Tire and Auto to anyone who need vehicle work done. I took my SUV there for the first time and I had my tire issue fix on the first visit. I visit a few places in Frederick but, no one couldnt fix the issue that i had.Tks South Side👍

Je
Review №83

Excellent service as always. Quick turnaround!

Pa
Review №84

Just picked up one of my stretch limousines for new tires and a alignment.They defiantly deserved this 5 star rating because of the service Advisor Megan M. She was courteous, professional and kept us up to date on the progress . Sincerely thanks and you defiantly made Time Advantage a customer with your company.

Ca
Review №85

Highly recommend this shop! All of the employees that I have interacted with always go above and beyond. I feel confident in their work and I respect their integrity. It is so valuable to have a mechanic shop that you trust completely. They make me feel like they have my back and are looking out for me. Customer for life!

Mi
Review №86

My experience has been outstanding, and I will be bring all my vehicles to them in the future. I have been having major Brake and Steering problems with my 1999 GMC Suburban for Months, and to be honest I have taken it to other places and not been happy with the results.After a very professional and comprehensive diagnostic, they identified a number of issues and put together a plan for tackling the most critical items. The work was completed promptly and a the price quoted.Highly recommend them to anyone who is looking for truly professional & knowledgeable team

Da
Review №87

Kenny and the staff did a great job on my Jeep. Took me ten years to pick out tires and wheels and the ride is amazing. Thanks, South Side!!

Ga
Review №88

We’ve been taking our truck fleet to Kenny at south side for a couple years now and we wouldn’t go anywhere else! Excellent customer service and high quality work. We highly recommend!!

di
Review №89

We love that the mechanics check my car out and give me a list good and bad but will tell me what needs done and what can wait. They are always courteous and professional. I would never know if a staff person was having a bad day. I am always happy to see them. I recommend them to my family and friends because we know we can trust their service. Thank you south side for all you do.

ke
Review №90

Great service with friendly, attention staff.

B
Review №91

Kelly was very friendly as for the rest of staff. Took care of me right away. Great job guys!!!!

Ka
Review №92

Found we had a screw straight into my tire. Arrived 5 minutes before closing on a Friday. Although we expected to make an appointment and wait it out ‘til Monday, South Side Tire & Auto fit our repair in. There was a short wait because they were finishing a number of other jobs in-process. It was gracious and accommodating to add our job to the end of a long day. Thank you.

Do
Review №93

I am 100% satisfied with South Side Tire & Auto .

St
Review №94

Great service as always. Was able to get in and have tires addressed same day. Megan and Matt were awesome. Highly recommend!

Ni
Review №95

Came in this morning to get 4 new tires and an alignment on my highlander. Tammy was great to us and they determined that I actually didn’t need an alignment. South Side could have easily charged me the money for it but instead were honest about me not needing it! Loved the service!! Thank you South Side!!

Ma
Review №96

Excellent service every time Ive taken a vehicle here. Always fair prices and professional. Kenny and Megan were wonderful and answered all my questions, as always! Thank you!

Ro
Review №97

South side Tire & Auto is simply above the rest! I have stopped by in a huge hurry twice now before work, and they were more than accommodating..Everyone from the front office staff, to the shop manager showing newbie Brandon and Anastasia how to provide top notch customer service to our community. I won’t be stopping back in just for air in my tires next time, but a whole new set and turning my vehicle over to the people I know I can count on and trust time and time again. Thanks South Side!

Mi
Review №98

Wow! What a professional shop. Brought my wife’s 2018 Hyundai SantaFe in with a leak in a tire. They diagnosed it quickly & noticed the car was due for an oil change and brought it to my attention. What that did was save my wife a Ton of time. Megan kept us informed during the entire process. Thanks Megan & everyone at South Side Tire & Auto for taking great care of my wife and I. We’ll be back!

Co
Review №99

This place went ABOVE AND BEYOND to take care of me. They even helped me get a refund on tires that were faulty. They were respectful, honest and explained everything without being condescending. Definitely deserve your business!

La
Review №100

The staff here is one of a kind. They really know how to take care of you in a friendly, almost family kind of way. I have been coming here for years. Jeff and the staff are professional and polite. Highly recommend them for any of your automotive needs. Thanks Southside

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