My wife has been taking her car here for years for brakes, tires, oil changes, etc ... and they have ALWAYS treated her fairly and efficiently. They have never once talked down to her or made her feel less-than-respected as a woman, which too many folks in the auto field still do, regularly.I am now taking my vehicles here after their quick response to an angry check engine light on my car.
They were polite and helpful. I was getting tires. It was supposed to take an hour and fifteen minutes. It took 2 hours.
They got me in and out the same day at a good price. Everyone was friendly and willing to help. Thank you
Their ad on Google says masks required, but no one wore them. But, they were friendly and did a good job with my car.
I had a great experience, I had ordered 4 tires on a Thursday and got them the next day Friday. Theyre great people to deal with and have 5 star service. On the other hand Mr. Tire screwed me around for three weeks and kept telling me as soon as they got my tires they would call me and They Didnt so if you need tires dont go to Mr Tires go to Tire World .
I was looking for a local place to get highly rated tires I had found on tirerack.com for my vehicle. I use tirerack.com to get ratings for the tires.They do scientific reviews and comparisons. Once I knew the kind of tires I wanted i went to Tire Worlds website to see if they carried them. I had to work at becoming familiar with their website before I could use it. I found the tires there to be cheaper than the same ones at tire rack. Plus, I was able to get next day installation. Great experience! Customer service had not been as good here in the past but if they have the tires you want, I’d recommend them.
Blew out a tire on the highway on the first day of a long road trip and I ended up here. These guys were awesome. They went out of their way on a very busy day to get my tire delivered and fixed. Obvious commitment to customer service and quality care.
Great service. Efficient & on time with scheduled appointment. Highly recommend.!
Quick friendly service with great prices. Glad we discovered Tire World !
Don and his staff saved the day when I damaged a tire during our trip to West Virginia. After calling at least 7 other stores they found the single odd sized tire that my vehicle needed. They went to the local warehouse to pick it up and we were back on our way within two hours.Not to mention the total was less than I could buy it online from the T-rack site!!!Thats what I call service. If I lived in the area they would get all of my business.
I have used the industry Lane location for many many years. They have always been pleasant and easy to deal with. The pricing is reasonable and usually accurate.
Rich the manager was very accommodating and helpful. Came in to get some tires balanced and rotated and found out that I had a bad tie rod end that Matt the tech diagnosed and made it imperative that I get that done because it would become more dangerous to drive sooner than later. They both took the time to show me the bad part before they sold me the new partAppreciate the honesty and the integrity and that’s why am a repeat customer!Thanks you guys!Neil M
Whenever I need a new tire, tire world is where I go! Best service and best deals in the area!
Real competent service managers who are car enthusiasts themselves. Additionally, the service managers are very hands on with your vehicle in the shop and w/ the mechanics as they dig into your situation and vehicle status/problem.I appreciated their overall commitment to solving the problem in a timely and effective/efficient manner. I’ll be a returning customer. Thanks
I have been using Tire World for over 20 years. They are honest, knowledgeable, timely and helpful to customers. The owner, Mike C, runs a good shop. Keep up the good work!!
The gentleman I spoke with, and dealt with, was very professional. My tire was replaced in a timely manner and was 40.00 less than the quoted price I received from my car dealership. I will definitely return when I am in need of additional tires.
I brought my truck in for a alignment after replacing tie rods this april 2021 and they said it would be no problem. after picking up the truck it was pulling hard to the right so i brought it back and they did some adjustments and said it was good to go after driving it around the building once but my alignment still wasn’t right so they offered to pay another shop they choose to do my alignment. the shop was in tanytown and was a two week wait, so after going there they said it needed ball joints, i brought it back after installing all new ball joints and the guy couldn’t finish my alignment. i ended up taking it somewhere else almost a month after my original alignment. the store manager was nice and willing to make things right at the end of all this but that alignment tech really showed a lot of incompetence and rushed through my alignment to save themselves time but it ended up costing me 5 trips to the alignment shop to get my truck going straight down the road.
Friendly service and care for detail. Highly recommend!
Everyone was very friendly and professional. They explained and showed me the problem. Thank You All.
Jason did a fantastic job explaining why I couldn’t get my tire plugged and why I needed 4 new tires. Great customer service! Thank you!
I called and got an estimate on car tires which was the best price in town. Set an appointment for 830 am the next week. My car was taken in at exactly 830, done in under 2 hours. General manager (Dorwin) took time to explain lug nut issues and went over alignment procedures. Great price, quick and quality work. Waiting area has sodas, coffee and extremely clean. Will return to use again for tires for my truck. 5 stars, highly recommend!
They were very professional and helpful.
They were able to get me in and out quickly for an alignment. They also had no issues aligning a modified vehicle. Tech was very knowledgeable about my concerns since my truck is lifted. Would recommend.
I showed up at 3pm asked about tires for my 3500 Express Chevy van and we’re installed and out the door 1 1/2 later. Excellent sales and service. In stock inventory was great
Tire World was able to accommodate my shifting work schedule, and was even able to fit me in the day before my scheduled appointment to replace a tire. Once there, the whole process took maybe 15 minutes.Staff was friendly.
I called for oil change, I asked the guy how much,He told me $64 plus tax. I made appointmentI took my car there. The oil was changed within one hrBut when I want to pay the guy charged $99.95. Way far from what he told me over the phone. I asked himWhy the price is so high. I never changed oil for that price. And why he lied to me. This is what he saidWhere you always take your care for oil changed. I said Toyota dealer and I paid $70 and Walmart andI paid $60. He told me these places put fake oil that’s why is cheap but them used real good oil. I said this is not true for these two places. Plus why you told me 64 plus tax and now you’re charging me almost $100. I told him pls make sure you tell your customers correct amount. This could end up be a police case. Supposed I came with exactly money you told me over the phone and I don’t have a card . The service was fast but I just I didn’t like the lying part.
2 stars only because the people that work at this place are very likeable, but the service i received was beneath my expectations.I understand that covid created unprecedented challenges for the supply chain and I was willing to work with them, despite my long explanation that I live in a different area and was only working here for the time being.Besides that, I ended up with a leak in a valve stem that should have been found out about whether I end up paying extra or not, before you send me on the road with a bad (brand new set of 4 tires and rims).I shouldnt even have gone out of my way to have it fixed, but I gave them the opportunity anyway. I would have probably left a 5 star review, had it not been for the tech that ended up trying to belittle me about why the tire was leaking...well he should have fixed it right the first time and be enough of a man to admit that they f***ed up.
Had a blow out hauling from pitts to Fredrick Called 10 minutes before they opened due to the emergency and I was surprised that they answered only because who does that lol . Not only was the customer service excellent, every single soul their was in a good mood .Front desk man was super chilling and very helpful. And super quick service in and out .Im not from the area but would drive the 4hrs for some tires from this place lets put it that way 👍👌👊🤝
Very happy! Jason the manager was very accommodating and helped me with an annoying vibration on my floor and seat. His tech took my car and Re balanced all 4 tires and problem resolved that TWO other tire places couldn’t resolve. I would recommend them highly for competent work and price!
NO RECOMMENDED!!!!!They were so unprofessional. Mi car is a tourist highlander, and like a 6 months ago I went to do state Inspection, they said that I have to change my front break, and because if I didnt, my inspection wasnt going to pass. and to follow the guidelines I had to. my result was that 6 months later I went to Toyota to do the rear brakes because my usv had a vibration, my surprise was that the vibration was due to the brakes that had already changed 6 months before! I was charged for a job that didnt even work. $ 600 for nothing! According to the experts they had to rectify the brakes and these people only changed the discs and put the cheapest ones on them !!
Came in with no appointment and found out a lot more work was needed than I expected. These guys went outta their way to help me the cost. Strongly recommend.
I moved to Frederick about 3.5 years ago and work in construction, so I get a lot of screws and nails etc. puncturing my tires. This is the only place I take my vehicles to for tire repairs. They’ve helped me out in a lot of pinches because usually when you realize you have a flat it’s when you need to be somewhere important. I’ve always just called ahead to see how busy they are and they’ve always been able to get my tires fixed, usually only waiting 30 min or so. They don’t try to push other services, they are happy to just take care of the problem you have. The staff is very friendly and easy to work with. There is also a lot of integrity, I had a staple and a nail in my tire, which had it gone all the way through would have required a new tire. Thankfully it didn’t, but I wouldn’t have known the difference if they had said it would have. They kept me from having to buy a new tire.Thank you for everything!
I have been going to Tire World in Frederick for a couple of years now. The last visit convinced me to move my business. I went in for an oil change and tire rotation and when they were finished they told me that I needed brakes done estimated it would be about $800. As I left I checked my tire pressure and noticed that they had not rotated the tires and they had not even fill the tires with air, both of which they stated they did on the invoice. As a result I looked to another source for my brake work and the charge including servicing the battery was $200 less than the Tire World estimate. I guess I should thank them for not rotating my tires as they saved me money in the long run.
I went there last year because I saw they had great reviews. Was very impressed with honest service and price. I have two vehicles and only go to them for service. Each time I have received prompt service and been extremely satisfied.
Great customer service with reasonable prices. They worked well with my schedule to get me in and out completely satisfied. When I need to have any of my vehicles serviced again, they’ll definitely get my business.
Very professional and great service!
Great service, great prices! I was traveling through the area and had a blowout. I needed new tires. These gentlemen took great care of me. I was in and out in no time and the prices were excellent. Thanks guys!
Friendly service. Provided great options after a shipping mixup from Goodyear. Will recommend to friends!
The best customer service I’ve received in ages. I would recommend this tire store to anyone in need new tires.
I arrived earlier then scheduled due to an emergency with my tires, the staff easily and happily accommodated me. The job it’s self was timely. So far no issues with the tires and will definitely be returning in the future for other services. Thanks a lot everything at tire world Frederick.
Tire World saved my wife’s car. She was having major vibrations on the highway so we took it in to get her tires balanced. They said they would fix it and look for any other possible issues. Upon pickup, they said everything else was fine and the balancing was completed. The car runs like new and its great to have an honest shop that doesn’t replace things just to up-charge the customer. We’ll be back.
Professional, honest and reliable staff — Jason, Joe and Dan!!
This is a really great place to do business. They are very professional from start to finish and Rich is just awesome. He took care of everything I needed and answered all my questions. I am so happy I went there for the first time today and will definitely go back again. Will highly recommend tire world to friends and relatives. Thank you Rich and thank you tire world.
Not only did they figure out someone else’s mistakes but took the time to discuss and explain everything! Professional, knowledgeable, and will treat you with respect.Thanks!
I called my local Tire World b/c I had a slow leak. They said to come right in, first come-first served. When I arrived my car was on the lift in about 20 minutes and about 20 minutes later the manager gave me the good news - they found a nail in the tread which was fixable; a simple patch. Thank you Tire World!
Awesome service! Referred by a friend took the hour drive and will do it again! Very professional service at a reasonable price. Quick and friendly service!
Fast service, reasonable prices.
They were able to get me in the same day for an oil change, walked right in no problem. Super nice! Was in and out within an hour :)
I have always been very pleased with the service I received at Tire World.The staff is polite and efficient and I know they stand behind there work.
Really great tire store ...I had a blowout and needed a tire ASAP...they had a new set of tires on my car in 2 hours...and this was done on a Saturday. I always go to this store for tires. Service is great and the staff knowledgeable.
Just purchased my second set of new Continental Cross Contact tires from Tire World and couldn’t be more satisfied. I got over 50k miles out of my first set by just keeping them inflated correctly and rotating them regularly. When it came time to replace them, I remembered how the crew at Tire World gave me some solid advice and helped me save $ at the same time. Great place! Shop with confidence!
Excellent service, very efficient, very knowledgeable! Needed a new tire quickly at the end of the day, they saved the day. So close to closing time, It was no problem for them. I appreciate it that they did not try to talk me into other things, I got my new tire and got out of there so quickly and, it did not break the bank. I highly recommend this company, five stars all the way!
Amazing customer service and excellent work! They had my truck in and out in no time. Will be a returning customer.
Great customer service, fast turnaround...will return when needed.
I only came to get my tires rotated at the last minute I may an appt for the next day. Although, it was busy and a little wait I was satisfied with the job done. I forget his name but the guy who attended us was very kind. I will be coming back for sure.
Very pleasant experience. They cam through when I needed their help. I will definitely be back to do business with them again and tell all my friends about the business.
I have been coming here for tires for a couple years now and every time it has been quick, easy and fair. They have what I needed and my car has always been ready before they promised. All I can ask for in an auto service experience. I will continue to bring them my business.
Fast, friendly, affordable service.
Tire World did a great job on replacing my truck tires and fixing a bad wobble in the front end. Effective communication and had the work done when promised.
Thanks for taking care of my baby.They seem honest. (I wish there were better standards of ethics in the car industry. ) they didn’t up charge me seemingly.Good communication and education. Friendly to diverse people.
I have not been at this tire world for many years. I was very pleased that I returned and bought my son his tires at tire world. Rich was outstanding and you could not ask for a better person to deal with that is very honest. I highly recommend going to this location as he will be the only person to work on my vehicles going forward. It is very hard to find a mechanic that you can trust.
I received such amazing serviceMy battery light came on at 3 on a FridayParts stores are closingThey found an alternator and finished the work by 5:15They are also drove me to Ruby Tuesday’s and picked me so I wouldn’t have to walk
They were prompt and very helpful.
Customer service and pricing was great. I was very satisfied!
I love this place, people who work here are very friendly and accommodating. The best service i have ever experienced.
I highly recommend you bring your business here. Customer service is outstanding had two tires replace was in and out with in a hour thank you again
In this conovirus situation I had a flat tire and needed 2 new tires right away. After a quick phone call and assistance from AAA, I had my new tires within two hours. I received quick and courteous service, good price and I am very pleased with this outfit, World Auo Centers .
Tire World on Industry Lane doesnt try to up sell you with additional repairs. They repair the items you requested.
I had a tire blowout...needed an emergency replacement..2 hours after visiting your shop, I was on the road. Always have had great experiences with purchasing new tires with you all. Thank you.
Rich and the team at Tire World are phenomenal. Rich worked with me to identify tires that would meet my needs, and never pressured me during any point of the process. My tires were installed quickly and professionally and I left very satisfied. I cannot recommend them enough. If you need anything for your vehicle, bring it here!
Rich took a great interest in ensuring my vehicle was ready in short order. Thanks for assisting in making the gift good and safe for the family receiving it.
They were efficient, and professional. However, They did not use a torque wrench when reinstalling my wheels.They used an impact gun. Hopefully I can get my wheels off when its time....Pet peeve of mine, its not hard to do things right.
Great service, was finished faster than expected.
I trust the people who work there not to take advantage of my mechanical ignorance. Very helpful and kind folks.Thank you!
Great staff. Jason was very nice. Initially got a quote from Jason, and actual service ended up being cheaper than I thought. Tried scheduling an appt for 7:30 AM via email, but that didnt work so I ended up just calling. Now I know to simply call instead. Oil change and tire rotation was $65 and took about an hour. Waiting area was very clean as well. Highly recommend, and Ill definitely be back for more service!
Rich was awesome to deal with. They treated me like family and were priced great
Very impressed with the professionalism and customer service we received.
Excellent service, got the right tires I needed and had me on my way.
Josh was great. I went in last week without an appointment. I was early but I still had an hour wait which was not an issue. I thought I needed a new tire but Tire World discovered there was corrosion around the tire frame. They buffed it and I was on my way for a nominal cost. I’ll be back for my future tire needs!
Excellent customer service. Had issues with wheel balance and steering off center on my lifted 4x4. They corrected the issues and took the time to educate me on ways to help extend my tire life. Will definitly use again.
My daughter and I were traveling from Washington county PA to Suffolk, VA to return her, my grandson and her pets in a car full of Christmas gifts when we had a tire blow out midway through the trip. The employee (I wish I would have gotten his name) was most helpful. He was able to get a new tire mounted and changed quickly and without us having to unload the car at a very reasonable price. We were able to safely continue our journey to our destination.
So much more than tires! The Industry Lane Tire World is my go-to for all auto service. Doug is the best mechanic, honest, and always fixes the problem with integrity.
35 mile drive to get here but worth it. Very professional, very friendly, very knowledgeable and just all around great people. My daughter was unaware of the dangerous condition of her tires (worn down to the threads on the inside) they let her know she was lucky to have gotten to the shop! Basically saved her from a blowout on the highway! As I said, great people and great service
The team was very accommodating and took care of my tire issue. They were very busy but thanks to Rich doing the work himself it got done.Thanks Tire World!
Great quality work and products. They are a bit high priced and their maintenance is slow.
Went to Tire World definitely needing one tire. Service advisor, Jason, measured the wear on all my tires and gave me his assessment. He gave me some recommendations and options, but let me make my own decision without trying to pressure me. I use Tire World for my other vehicles as well. Theyre always helpful, fair and efficient.New review.Just like my last review Tire World was great. I requested an online quote the night before a snow storm. The next morning the Service advisor, Dorwin, called the next morning and said they could fit me in. It was just as the snow started to fall and finished just as the storm was in full swing. I had no issue, where other cars were sliding. Great tires (Continentals) and great service. If youre in need of Tires or related service, Tire World is the ace to go!
Tire work done quickly
Blew a tire on a pothole on a Friday. I called and they had the exact replacement tire I needed. They were able to take me in on a full Saturday morning and it was also the cheapest cheapest price I found locally after calling around a few places. Rich was a huge help and extremely professional and accommodating.
Excellent customer service and communication throughout my entire experience! The staff was friendly and knowledgeable, and they had a comfortable waiting area with complimentary beverages and cookies. I Highly recommend Tire World in Frederick! Can’t complain about one single thing. Keep up the good work guys.
This location gives great service at great prices. Provide what you want and need without pushing extras at you, going the extra mile to help out if issues arise with tires even when you are working far from home. Highly recommend this location!
I own a 2015 Toyota AWD Venza.Took it to Tire World Industry LnAfter 70k miles needed tires brakes and front end alignment.Jason went over all tire buying option prices.Settled on 4 Khumo Crugen. He advised me on speed rating. And I got a great tire at a fair price 720 AA rated for 75k mile warranty lower than Tire Rack online no waiting on delivery Tire World stocked my tire. Set up appointment no hassle.My brake work was excellent just touch the peddle and smooth stop. No up sale was forced just brake flush was needed to complete job car done when promised.I recommend Tire World great quality value and price was quoted no surprises.
I’ve been going to Tire World for a couple of years now. I’ve had some repairs that were extensive, and they explained why I needed everything they recommended. I’ve also had repairs that were covered by their road hazard policy, and those were free to me. You just need a place where you can trust the advice they give, and a place that can make all the tire-related repairs you might need. Tire World does that for me.
I made appointment for 930 to get 4 tires and an alignment. I know this is not a 30 minute job. But I was allowing appox. 2 hours to have this job done. I was not done until after 1230 close to 1. I was to leave to go out of town that day but with this delay I had to rearrange all my client visits. I had to ask when I would be done. And I was finally told there was another car on the alignment rack. I know there can be problems sometimes but I felt I should have been better informed. I was told that I could take my car and come back for alignment which could have caused my tires to begin issues and once started that can not be changed.
Tire world had the tire i needed and they did a great job getting me back on the road quickly. However they failed to realize the defect in the tire i was getting replaced. No big deal but due to the lack of concern i was not able receive compensation from the tire manufacturer.
Grateful for the patient explanation of what was happening to my car and the service to fix it. Seemed like fair prices. Within walking distance of the Boulder Yard, so I went rock climbing during the tire change and alignment.
Friendly people and prompt professional service. They had what I needed when I needed and was able to take care of my tire when they said they would. Could not ask for more out of a tire service.
Jason always demonstrates excellent customer service, along with timely service to my car. Im always satisfied!
They had my tires in stock and finished the work quickly. They also performed a safety check. Best of all they had coffee and fresh made cookies that were still warm. Nice clean waiting room, too.Update.. We have gone back 2 more times. It is consistently professional and thorough. They explain everything carefully and the work is done right.
I’ve been here three times and every time I have had great customer service. The work is very detailed and they make sure you know your price if anything additional is needed. I definitely will recommend. I have bought 5 tires from here and satsfied. Jason is great with responding and fitting me in :)
Car battery died new years day while at local emergency room. After getting a jump start, and finding an open tire world, the install only took 20 min. Good prices, courteous service.