I got my car here and am happy with it. The service department is great. They have shuttle service for people living up to 10 miles away. I also like that they include a car wash when you get service there.

Purchased a used Ford Explorer for my wife here from Adrian. Super helpful. If you’re looking go see him! Very easy process and honest guy. Would recommend 100%

I purchased a car from here about a year ago and I had it towed in for service. I felt like I was bothering the service department when I started discussing my warranty. I understood that if the warranty to pay everything I would be responsible for the rest but the service agent made me feel as if she thought I couldnt afford it. I had my car towed from there and had it taken to Bayway Chevy where service is always top notch when I deal with Tina in the service department on my Traverse. Lets just say I wont purchase another car from there or bring my car in for service again there

Hi I Went There Yesterday June 19th My Salesperson Was Eric Gomez, My Experience Was Good, I Went In There With No Hope In Trading In 2020 Nissan Kicks S, It Was A Car I Got For My Wife, She Was Not At All Happy With The Car For Many Reason, Thank You To Eric Gomez He Was Able To Get Us Out Of The Car And Into A 2018 Jeep Grand Cherokee Sterling Edition, My Wife Loves The Jeep Everything In There Is Exactly What She Wanted. I Could Honestly Say It Took Long To Get What We Wanted But To The Team At Ron Carter They Made What Orher Dealership Couldnt Do Happen.. Thank You To Everyone There Yall Were Great.. I Appreciate The Food That They Gave Us, Raising Canes Delicious.. The Drinks .. It Was Good.. Me And My Wife Are Happy To Be In A Vehicle That We Are Both Satisfied With.

This place will scam and lie to you. Avoid at all costs. We were promised added protection and warranties, that we paid for! They refused to give us the documents after signing, claimed they had to be mailed to us.. after receiving them in the mail the sales man had crossed out all the added protection we supposedly purchased... Also my cars transmission failed after only 70k miles... We will never buy another Hyundai again, especially not from these guys.

The ONLY reason I gave 4* is because I had an almost empty gas tank after I bought my car. The teams are professional and knowledgeable and lets you know whats what with the car market and everything. And the supervisor makes sure you see his face so, if theres anything wrong, youll see him and not some rando.

Coming here you should expect some mark up from the online price. But with Jose he worked with us and fought to give us a fair deal we can be satisfied with. As a first time buyer im glad he could smooth out the process for us.

Great experience at Ron Carter Hyundai! Felipe made the buying process easy for me even though we had some hiccups with my trade in. He fought to get a us a great deal! Definitely recommend!

Great salespeople and stock to choose from.

They were nice, fast and even offered to wash and vac my car.

I wanted to see if the services I needed were still under warranty, so I called and they told me to bring my car in to see if the services needed could be covered. I brought it in and they didn’t even look at it, they made some phone calls, and told me an estimate. All of this could have been done over the phone. Waste of time!

My family has been going here for years and have always gotten great service. This past weekend we went to trade in an old hyundai accent for the current year accent. Our salesperson, Arin was great! Always on the ball and ready to meet our needs! We had a problem on our end and she was very patient with us while we figured it out.

This is where I take my car for service. The people here are why I go back. Adrian Chapa is my advisor and recommend anyone with a Hyundai seek him out. If you get any other advisor they will take care of you too. I highly recommend.

Iriam is an awesome sales person. I didnt feel like I was in a shark tank with him. He really worked with me and I got a great price on an awesome XT5!!!!

Ron Carter Cadillac has the best service advisors. Very attentive and always accommodating. My service advisor, David B. Is the best best best!!!!

Adrian is super helpful as always. Happy to know I have such a great advisor to back me up.

My car buying experience was very enlightening by far. Ryan & Justin went above and beyond to make the sale. Loving the new car but not the car payments but, overall very satisfied!

Good people kool ADRIAN GREAT PEOPLES BUT COULD NT GET ME IN CARE STILL GOT 4 STARS

The sales depto was Nice and Anthony Mechant is Lot healp thanks

Holla at Dallas he Hooked my Daughter Up. She loves her new Ride!!

Went to do an oil change and rotate the tires of my car. The workers are always super nice, helpful, friendly. They had tacos today so that was very delicious😋. It was cheap. Theyre the best

Came to do a pre purchase inspection. Got unbelievable service from everyone...but you need to ask for Juan Pena...VERY friendly and accommodating. This dealer is one of the best in TX...and based on his Custom Customer Service, Juan is the man to ask for...Like I said, I wasnt even here looking to buy a car.

Very helpful and answered questions that I had about a vehicle that I was possibly interested in.

Excessive fees, high pressure sales and limited inventory. I gave the salesman the numbers of exactly what I wanted and true to their nature, he brought me a vehicle that cost much more than I planned to spend. I would have been a cash buyer but he insisted on trying to get me to finance something. Sure, it was a nice vehicle that I liked (modus operandi) however it was not within the parameters I gave.Not recommended, not a great experience and definitely dont try to buy the pringles from their vending machine.

Brought my vehicle in for a transmission service all went well with the service but after getting home I noticed my brand new CUE screen which was just replaced now had a scratch in it and was covered in wipe down grime from a towel. I contacted the dealerahip about the matter brough the vehicle up here for them to inspect and they denied taking any responsibility for the matter. The service manager wouldnt even tell me this himself, I have physical proof photos of before the service when the screen was replaced and the obvious scratch that is there now. This experience has been unprofessional at best and Im saddened that they wouldnt even offer to attempt to make things eight and just opted to deny any involvment, the advisor even told me the make ready team doeant wipe down the interior even though the screen had obviously been wiped down with a dirty towel.

Jeff in the service department is always super awesome. I havent completed my vehicles service yet but I just wanted to make sure I gave him kudos for consistently being kind and professional.

Great customer service! I walked out with a 2021 Sonata and I couldn’t be happier. Thanks to the sales representative Durran. Very happy customer and I would recommend anybody to go and buy a hyundai you will not regret it.

Honestly worst experience not from my sales person as he was amazing but management overall. I’m the consumer and I deserve to know why you over charging me more then what the numbers on my paper say. Trying to play these numbers on me as if I don’t know what’s going on. Very disappointed especially when I had came in already 3 times and showed my interest to purchase a vehicle and was ready to drive out. For a store with so much volume and so called hype it’s a real disappointment. Definitely not worth it and glad I came to realize it. So many other dealerships to just settle for them.

Do not trust this dealership. Car advertised for 30k.. cost 40k to purchase. Go figure.. and they told me over the phone before I got there.. no dealer add-ons.. found that that was a lie..

I am unhappy because I have been trying to solve several problems with the car that I bought three weeks ago and they do not only give me anything. I ask to speak to the manager and they tell me that they dont like to talk to the client.And I really feel very disappointed.

I expected more coming to Ron Carter. A high traffic dealership, with multiple sales associates. Managers who have no idea what’s going on, and 1 general manager, who may or may not be able to help you. What a waste of time! I will not go into detail with my experience. I don’t feel the need to give a long drawn out detail of what’s happen. I do believe that, they flat out lied to me. If you’re looking for a dealership with false advertisement, a buyer’s order with no management signature, 5 plus hours of your time wasted then this is the place to go to. A month long game of run around and poor communication skills. This is the dealership for you. Thanks Ron Carter for your great first impression! 10/10 would not recommend.

Great place to buy cars. Anthony Merchant is very helpful all the way through the process. Very good experience

Very easy and happy dealership experience. CJ treated us very kindly and professionally from start (test drive) to finish (purchasing). He took all the time to answer our questions and explaining all the cars features. Will come back. Thanks so much for all your help CJ.

Was treated very courteously, was able to test drive the vehicle were interested in.

They have very friendly service advisors

Truck wont open. It worked just fine before I took it in for a oil change!

I just had one of the worst experiences of my life at this dealership. They advertised a used vehicle for $19k. My son and I showed up interested in purchasing the car. When we got there the sales team did a total bait and switch. They tacked on a myriad of fees which pushed the price over $25k. I indicated that was ridiculous. Very unethical sales practices. Avoid the used car department at all costs! I would give less than one star if I could.

A bit of a wait to see a salesperson, but we didnt have an appointment. The sales guy was very knowledgeable, and gave just enough information, didnt get into too much detail, so thats good and bad. Some questions we feel needed more research. We got to test drive a 2020 Sonata, very short drive. Not enough to really rate the vehicle. Quite busy on a Saturday after lunch. Many not wearing their masks correctly. Felt a bit uneasy. Their food truck was still there when we arrived, but we didnt inquire nor were we offered to partake. The parking lot to look at the 2020 sonata was super congested, difficult to even walk between the cars. They need a larger area. I will give them a second visit at a less busy time.

The wrong place to purchase a car.The internet price was 22007$ We had our own financing when they produced the purchase order it was 33000 & change..11k different. DO NOT FALL FOR THERE B/S

My husband and l brought our first Cadillac 2021. Our salesman was, Nathen Berg very nice gentlemen work with us. Kelly Wilson the finance manager was very helpful.

I love the spot it was an amazing experience and the man that sold the cart was was so awesome

Great people there real friends people Welcome you with open arms

My salesman Robert Offord was great !! He made me feel like family. He ( Robert Offord) made me aware of ally options when I purchased my vehicle. He kept me informed with the information on the car when it went for inspection. He also called a few day later to check on how everything was going with my new vehicle. Plus the whole atmosphere at the dealership was friendly and comfortable. Thanks Robert Offord!!!

They tell you anything to get you to come ln. Then once your there your sat in the lobby for a great while only to be told they cant help you. So why say we work with all situations? LIES. DONT WASTE YOUR TIME.

I went in for recall. Had an appointment..the service writer told me it would be 5-6 hrs. I was told when I made appointment it would take an hour so I had planned to wait. I told the service writer no I would have to reschedule..she told me she would move me ahead of the 2 in front of me because they werent waiting...well I was there 5 hours!! NO WAY TO DO BUSINESS!!!!I KNOW, from working in a dealership for years, I should recieve a survey BUT I WONT... she ask for my physical address, I explained we only have mail delivery to my po box...all my paperwork shows my physical address. Smart lady, she knew I was furious of her lies!!! besides she was rude with a FAKE smile..LOST MY BUSINESS

Stood there for 30 min and couldnt get any help...

Easy and they solved my needs

Nothing outstanding. A busy dealership with only 1 way in and out.

S/o to CJ he was real helpful when I bought my first car. It was straightforward

Typical bait and then throw you out

Everyone is courteous, professional, attentive to your situation & concerns. Very comfortable experience always. When you walk through the door youre treated like youre the most important customer or potential customer in the building. 👍👍

Once again I am left in awe by the customer service I received. Jeff in the service department is second to none. No offense to any other workers but he is probably the best employee you guys have. Im just saying if this can in anyway influence you to compensate him for doing more than his job pls do and add a little extra because even behind a mask I can see him smiling!

All I have to say is that Brandon Sandoval is by far one of the best salesman I have done business with. By far one of the best dealerships in Town.

All we wanted to do was look at a few cars and maybe test drive one. Before we knew it they were running a credit check and asking us to justify having 2 cars... Umm plenty of house holds have 2 cars. They were treating us like we were buying a car on the spot. All we wanted to do was look at a car. There were way to many people crammed in the space that I guess was the office area. I will never go back and I dont recommend this place to anyone.

My husband has text messages stating he was approved, not pre-approved for a vehicle with no money down. Both of us take the afternoon off of work, drive 40 mins away from our home only to find that to be untrue. Based on our credit, which they should have known beforehand, they then decided we now needed to pay close to $4000. Beware. Complete waste of time.

Waiting on the manager for a deal ...make me sit there for 45 min....All the time for Nothing offer cash moneyHe say no.... oh well

We got a very good price for our car and since our car needs a few minor items fixed we have not gotten possession yet. So far excellent customer service from Brandon Gaines and we hope this is beginning of a good relationship going forward.

I hate to give negative reviews. But this place wasted my precious limited time of shopping for Escalade while Im in a short stay in Houston just to shop for Escalade. First, I called to ask if the listed price is negotiable, they said yes, just come and the manager will be consulted. Then I arrived, the guy whos supposed to assist me was so busy and so he redirected me to their newest sales agent who said that the listed price is non-negotiable. I told him to ask their manager if theres something that can be worked on (because it will be very frustrating to drive 1 hour away for something thats in the first place I know will not work at all, had I known non-negotiable price I could have just used that 4 hours time to come to a different dealership to see another Escalade). The newbie already was filling out the application form and asking questions until he asked for the SS, then I said I dont prefer to run my credit until the market price has been cleared to be amenable. I already know what I cannot afford and I dont want to waste both of our time for something that will end up in nothing. He then said ok, that hell talk to the manager to ask if the price we asked is doable. He came back out and said that his manager said yes, its doable. Then only, I allowed him to finish filling the application so he can run the credit and we can discuss the payment options. He left and came back with numbers thats way far higher from the doable price we agreed on. I was told thats the best deal they have, and that the listed price online is a cash price deal, so because Im doing financing, the price is expected to be higher. Its not my first time to buy a vehicle from a dealership, but its my ¹st time to hear something like that. These people are scammers and not dedicated to honesty in helping people find a good experience in buying vehicles.

Very good experience, first they offer u drinks as soon as u walk in, then its completely no hassle once youre in. My wife is looking at the 400 series but hasnt decided yet and the young man that assisted us was great...cant remember his name but he was very helpful.

Their customer service left for wanting! From upper management to salesperson tending to me. I mean the guy was nice enough but as soon as he realized I wasnt going to buy, he checked out. Then was rushing back because he manager was waiting for him. Like literally, standing at his desk waiting on him to basically dismiss us, hovering as the salesperson did so. Not good!!

My husband & I bought our second new car from Ron Carter Clear Lake yesterday (6/20/20). Moe was our salesman and he was amazing. He was friendly, knowledgeable and great to work with. I will definitely refer family and friends here. And I will be back the next time Im looking for a new car. Thank you Moe and the Hyundai team for making this such a positive experience.

Wonderful place to buy a car.

My wife had a blow out and pulled into this dealership. The amazingly friendly staff changed her tire for her.

Really ready hospitality and true

Had an appointment...car was s9ld while i was waiting on my salesperson....offered me 250.00 for a test drive. Didnt get that or the car after driving from Conroe to Clear Lake...felt bad gor the salesperson too.

They couldnt get my daughter approved without a co-signer asked for a holding fee of 1000. Been waiting for over 1 week for them to return my money always coming up with excuses but had no problem taking my daughters money

I was there today. They are the best and I will always buy my cars here

Rolling in my new whip thanks to Jose Soto! He was kind and down to business to have me leaving in my dream car.

Had my car for a week in service and did not work on it then tried to lie about it

Best car dealership that I have ever been to.

Friendly staff & clean! They will work with you as much as they can

Terrible experience. DO NOT do business with Matt Parmer. Their service all around in every department was the worst Ive ever experienced. They will lie directly to your face without remorse. Please save yourself time and dignity and avoid doing business here.

I am in awe with this place. The people were great. I’d like to especially salute Mr Hector Jaramillo and Shawn Khalil. The Lord really used these two to get the job done.Thanks so much to the both of you.🙏🏾🙌🏾🙏🏾🙏🏾🙌🏾

Very nice workers

They are definitely cars salesmen. Had us drive from Baytown, to Friendswood, assuring me that I was eligible for any vehicle up to 20k but after getting there, they wanted $2.800 down. We only wanted a loan for a car that we saw from an individual. I said so if we come there we can get a loan for $1.800, she said you are eligible for up to 20 thousand. Long story, shorter, they lied and we wasted gas, and time. And thanks to biden, gas has gone up.

Bait and switch con artist....TOTAL waist of time.STEER CLEARTHERE are some extremely reputable Dealerships seconds and minutes away.

I noticed this morning that I had a scratch on my bumper that was not there so they had to have done it other than that took them 2 hours to change my oil

Sales person Dave misleads you into believing that he will obtain a quote for a new palisade with trade in only to refuse to do it once he learns you are not buying that day, despite being told that earlier. Not customer focused and only wanting to help you if you are purchasing and only on that day. Never ran into this type of arrogance at a dealership. Best advise shop elsewhere where they are professional,courteous and cordial despite not purchasing that day

Thank you very much sir.to be honest I was disappointed based on my experience in your delearship it may out of your control..therefore I should say that I can’t blame you for what is my experience.I was disappointed to where the promise that was made wasn’t been given I am very struggling to get myself back again after my divorce i only needed a car to see my kids again it’s been 2 months I haven’t seen them the reason I was very eager to get a car I went to your delearship I even have1,000$ down but still I was turn down. Stephen Payne is very nice and very patient I thank him for his help. Maybe it just the banks who doesn’t want to give chances to someone is struggling in life due of divorce. The sad part here in America that no one give you the chance to proved yourself back again because of your credit that got ruin by divorce. My disappointment to your dealership was the promise they made that I will recieve a 250$ gift certificate just to be there and test drive the car. I went there twice test drive a car twice and very William ng to get a car coz that’s my goal to get a car for my kids. And yet I wasn’t able to get a car and the promise they made they didn’t give it to me. I have the emails telling me just to be there I will recieve that 250$ gift certificate lots of my friends told me to call kprc news about it so it won’t be misguided the other people in the future.

Luis did a great job for my friend, there were alot of hoops to jump through, but he made it happen. She truly is a happy customer.

Eric Lopez is excellent. Look him up. Say we sent you! Great experience.

Great sales people, eger to answer my questions and concerns.

Bad deals not worth trip out there they gonna get their money anyway they can GMC and Caddy are lucky to have them they so shady Never going back dont care if they had cars for free juat bas news

I went to see about getting a Hyundai extended warranty.since I did not purchase my car from there, I was given info and pricing but I did not feel welcome

False information to get you in and then everything changes.

Didnt think I was a Cadillac man...but I got my 2nd Cadi there recently. And go see Jessica!

You dont lie to customers and say you have been pre-approved for a line of credit and then find out when you go there that never happened

The best seafood in the world

I was in out quickly but it was just for an inspection for renewalbut I have a great advisor Diane

Needed service and I received service and they do loaners for cars that are going to be there for more than a day.

Worst experience of buying a car. Do not come here.

Long wait time for sales person to come help with more delays

They have different cars here . If your looking for a place that can get you through your financing then go here !

Dont trust them on phone. At least they dont even beat the quote.

BE AWARE!!! Place is a joke. They tried to sell me an already sold truck then said they would let me know if the sell fell through so I maybe could get it like they were going t ok keep me know ice. JUST SAVE YOURSELF AND GO SOMEWHERE ELSE!!!

Found a vehicle I wanted and was willing to drive 12+ hour round trip to buy.I called the dealership on Thursday, was told that an out of state sales manager would be in contact with me. By Monday, no response. I called and called the dealership; spoke to 3 separate people claiming the vehicle was still available. All this, only to be connected with a Matthew Parmer, who stated he would call me back at 2 pm. No call back. Multiple messages later, Im informed the vehicle I wanted had sold that same day. Maybe shoot straight, guys, and not waste my time. Thank God i wasnt given the opportunity to do any real business with these jerks.

Man, I really wasnt sure I was going to be able to get approved for a brand new vehicle, but Rodrigo helped me out. He really came through and helped me out and got me in a new vehicle. But not only him, everybody was super helpful and it truly was the best car buying experience Ive ever had.

Excellent service after your purchase.

I was told I was approved for the vehicle I chose online via text message correspondence from an associate at the office. I specifically asked the associate was everything good with the financing and my down payment. I was told, YES! We made an appointment for me to come to the dealership to get the vehicle (I was told “we will have it ready for you “) I drove 20+ miles to be told I was NOT approved. I was only at the dealership for 10 minutes...Terrible service. Waste of time.

I had a bad experience here. 0 out of 5 cars I came to see were on the lot. They offered 6k less for my trade than other dealerships.