This place was recommended to me by a trusted acquaintance when, my car was severely damaged during the hail storm that hit Keller back in April. I called and spoke to Aimee and right off the bat, we clicked, scheduled my appointment and started the work on my vehicle. During the couple weeks they had my vehicle, Aimee communicated with me via text and phone call on the current status. 2 weeks later, she called that my car was ready for pick up. When I arrived, to my surprise, my car looked great...you would not have guessed that it was in any form of hail damage. If you want an honest and hospitable dent repair shop, I HIGHLY recommend DENT CITY REPAIR. The professionalism and care was above and beyond...oh and their bathroom...SUPER CLEAN:)
Dent City Hail Repair did an amazing job! I had a leased car that had hail damage & was due to be turned soon. I filed the claim with my insurance company & after that Fred handle all the communication with my insurance agency & their 3rd party adjuster to get my car repaired quickly. When they were done with my car it was beautiful again & I was $0 out of pocket. When turned it in to BMW the service manager said he would never have know it had hail damage if I hadnt mentioned it. I highly recommend them for your hail damage repairs.
I decided to try Dent City Hail Repairs services after my truck was hit around 10-20 times with baseball sized hail a few months ago. I cannot even begin to describe how smooth and enjoyable their team made the entire process for me. Every single person I came in contact with was extremely helpful and professional. During my whole experience, I received constant updates with exactly where they were in the repair process. Once I was told my truck was ready to be picked up, I was truly amazed at how perfectly every single dent was repaired (keep in mind, I had big, deep dents and some were even on complex body lines). The truck seriously looks brand new again. Just amazing! I will definitely be coming back to Dent City Hail Repair if needed and I will certainly be referring everyone else I know to go there for their dent repair needs as well! Thank you guys for the world class experience!
Nothing but great things to say. Amy was very helpful in getting me a quote and scheduled to come in. Was able to get my car fixed quickly, and they did outstanding work. They even helped me out by taking care of a few spots I hadnt seen, and didnt charge extra. Great shop and I will definitely come back if I need future work.
Fred was amazing, he quoted me a fair price & his work was incredible, it looks like a brand new car. If you ever have hail damage, this is the place & only place to go in the Frisco & Little Elm area. Fred not only fixed my hail damage but recommended a fantastic mechanic to check my car out & replace the battery.These 2 shops on Rose Lane will always get my business & referrals. Being a single woman & even 30 years in the Army & retired Superintendent of schools, I worry about people trying to take advantage of me financially, this is not part of Freds operation, honesty, customer service, professionalism & he gave me a military discount. Gloria
Dent City Hail Repair was great! They took care of a few minor dents on the hood of my car from hitting something on the highway. I made an appointment the week prior, and because it was a couple of minor dents, I waited in their lounge area. Everyone was very friendly and professional and I was in and out in 30-minutes and the car is good as new. I highly recommend them!
This is absolutely the best place to take your vehicle for hail damage repairs. They have the best customer service. My vehicle was severely damaged and now you can’t even tell there was hail damage on it. They go above and beyond. Would 100% recommend to my family and friends.
Highly recommend Dent City Hail Repair! I did not spend anything out of pocket, had a rental ready for me when I dropped my car off, was extremely friendly and communicated consistently, and my car looked newer then when I bought it. If you need hail repair, go see Fred in Frisco!
The experience was above and beyond phenomenal! Dent City is top notch. Quick, easy, painless, and my car looks exactly the way it did the day I drove it off the car lot! Fred answered all my questions and handled everything with my insurance so I didnt have to. Cant say enough good things about this shop... highly recommend!!
I didnt end up using Dent City because the estimate they provided for three small dents was $275. I had them repaired elsewhere for $180. On the plus side, the technician at Dent City answered his phone over the weekend and offered next day availability after we spoke again on Monday. They were talking about putting me in a rental car for what the other place did in an hour, though. I thought that was weird. Overall, the man I talked to was really nice. I would have used them if not for the price because they were really responsive and quick to schedule me.
Dent City Hail Repair provides the best customer service I have ever seen. First, they did an amazing job with the hail damage on my mustang. Can’t even tell it was damaged. Second, Fred provides AMAZING customer service, he will take care of you and your car. This is a place you can trust.
Dent City does a GREAT JOB!!! I am beyond pleased with the job Fred and his crew did! Fred is very customer-service oriented as well as very detail oriented. I cannot recommend him highly enough! Do yourself the favor of at least calling him and chatting with him about your needs. And if you have any special requests or concerns, I assure you you he’ll stay on top of it.
I Never post bad review on people’s site because I am a IBO myself and know the effects of it but my experience was terrible . I made a call regarding a dent in my car due to this company being recommended. The man that answered was extremely rude, I asked him for a quote and he hanged up the phone, only for me to call back and get forwarded to voicemail. If this is the kind of customer service you get on the phone, what good is it in coming inside the office.
Fred, Ceddie and all the staff at Dent City are the absolute best in the industry I am so glad I found them. I had a dent on my passenger door from an inconsiderate person. This crew fixed flawlessly. I can’t see anything of dent.Highly recommend you run do not walk to Dent city in Frisco
They did and excellent job on taking out a bunch of dings out a new (used) car for me and where more then fair on price! Car looks great!
Fred was AMAZING! The sweetest guy ever. This was my first time doing an insurance claim, repair, and renting a car through enterprise (My insurance covers a loaner, but they have loaners here for people who do not have that in option in their insurance.) by myself and Fred helped guide me and advised me on what was going to happen. Originally we thought my car would only be there a week, but when your car has 5k more damage to it than expected, 2 weeks isnt too bad. Fred made sure to answer anytime i called. This is the second year in a row my car had been hit with hail and Dent City Hail Repair was way faster, nicer, and honestly i think my car looks better than it did before. Would recommend using them any day!
Fred is amazing to work and with is a very generous and detail oriented person! My car looks gorgeous and he even washed it for me when the repair was finished. Super happy over here!
I had a great experience. They repaired my Tahoe that had a good amount of hail damage. The hood and roof look as good as new. He made sure I was a happy customer and stood by his work. I will recommend them to my friends and family in the future.
Fred was great to work with! Great customer service, no out of pocket expenses, provided a loaner car and my car looks brand in a short amount of time! I will recommend Dent City Hail Repair to anyone I know! Nobody compares.
Great service for hail damage repair. Great communication and attention to detail. The staff really paid attention to make sure everything was taken care of. AAA++
Had a wonderful experience dealing with Fred and the team. They went above and beyond to repair my car and kept me well informed throughout the process. They were also very accommodating in both budget and timing. Thanks Fred!
I had a ton of hail damage done to my brand new truck from the last storm and was worried about the replacement parts and colors matching correctly when it was finished. The guys here are amazing they made my truck look brand new again. They got all the dents out on the bed rails and even the tough spots around the roundings of the roof. I expected my truck to be in the shop for several weeks but they had it finished in less than two. On top of that they gave me a loaner truck for no extra cost. They also covered my deductible. This place is amazing and I will continue to recommend them. I’ve already sent one of my coworkers over there as well.
We had our vehicles repaired at Dent City in Frisco, Texas for Hail damage. Fred was awesome. He gave us detail info on what repairs were needed on our vehicles verses what our insurance quoted. DentCity provided the ride to the car rental from day 1 to when our cars were ready to be picked up. You would never know there was any damage to our vehicles. Overall the service was smooth from start to finish. Hopefully we won’t have to deal with any other type of damage but if we did we will be right back at Dent City again. Thank you Dent City, we appreciate your service.
Great experience. The repair work was top notch. They handled all the insurance stuff. Fred was very helpful. I would definitely recommend them.
Ok, not only did they get the dent out of my challenger. It was inexpensive, they gave me a loaner car and then they brought my car back to me at my office! They did an amazing job all the way around!
A professional maintenance company with 100% professional expertise and outstanding customer service, my 2018 chevy equinox theyre made it extremely brand new again .Thanks A lot Fred Aviles & Your Team 🌹😁👍
Freddy and the rest of the Dent City Hail Repair team we’re very accommodating and made sure my car was taken care of. Would definitely recommend them for any car repairs!
Excellent service
My car was practically totaled, these guys brought it back to life, no joke! Amazed with the work
Great speedy service!
Very professional and helpful
Very nice staff