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Parkwood Collision
8066 Parkwood Blvd, Frisco, TX 75034, United States
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Parkwood Collision
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Ga
Review №1

$23k Damage on a Tesla Model S. Impossible to tell its ever been worked on. The repair took a very long time because the Ins co was slow and then Tesla was slow getting parts delivered. But Parkwood did an excellent job. Great bunch of guys who work very hard to please and get r done properly. Highly recommend Parkwood for Tesla work, they typically have a dozen Teslas in there.

Si
Review №2

They are absolutely wonderful!!! Starting from outstanding customer service by Shawn, professionalism, commitment to excellence and honesty are all found there. The job they did on my son’s car was impeccable... better than the car was before. Their follow up every step of the way was much appreciated . They certainly won a customer for life! I highly recommend their services. You won’t be disappointed!

Al
Review №3

Al Moncaleano up front was fantastic at drop off and pickup. It was all coordinated through the other person’s insurance who hit me, I didn’t have to worry about anything. The exterior damage was fully fixed and you can’t even tell where or what happened! There was an issue that occurred on the interior and where most shops would say we didn’t do it and offer nothing, Eric and team offered to replace it. Outstanding service in itself and I will suggest everyone I know to go here because of that act alone. I showed up at 5:45pm and asked if the part was in and Al personally went and checked if it arrived, it did, and installed it himself instead of asking me to come back at 7am when most of the crew was there. 10/10 recommend this stand up company!

De
Review №4

Shawn and the crew here are skilled, knowledgeable, and honest. I had my Ruby Red Lincoln repaired for a mirror and door painting from a hit and run incident and the repairs were done quickly and pristine. Good to know there are places like you around!!!

Ja
Review №5

So I ended up in an accident and Sean here at Parkwood Collsion was so helpful from the start. While my insurance was a little slow, Sean was there at every step and even helped me understand the process. While my car ended up totaled the whole experience was so much easier because of Parkwood Collision!

Ci
Review №6

Jon was so helpful with providing me a quote and recommending a BMW certified dealer to fix our car. I wish we could use them as they were highly referred by my neighbor!

Sh
Review №7

We highly recommend Parkwood Collision in Frisco. Shawn Marchant and his team were a pleasure to work with and made the process go very smoothly. The quality of the workmanship is outstanding!

Ma
Review №8

My Tesla got hit in a parking lot and they were able to just clean it up without paint work. Excellent service!

Gr
Review №9

Brought the wifes Model Y here after a hit and run - no worries, we had video (Dood, its a Tesla with cameras everywhere!) and the guy has a warrant for his arrest... Anyway from being greeted by super-friendly and helpful Shawn to getting the job done to absolute perfection, these guys have earned my future business.Yo Aaron, from one business owner to another, give Shawn a raise - he rocks!

Cl
Review №10

They started out strong... but slowly circled the drain. Took way too long to repair simple issues. Drove my car around town at 95 mph - logged on my vehicle app. Returned the vehicle with almost zero charge.

Ma
Review №11

I could not be happier with the quality of workmanship or the customer service at Parkwood collision. The lead painter Rigo Hernandez is an absolute artist and by far the best talent in the industry. Al Moncaleano in the front office is such a great guy with top tier customer service. My insurance wanted me to use a competitor that only wanted to do the minimal amount of work. Parkwood works with all insurance companies and few people know that they have the choice to choose. It is very well worth the time to get an estimate from Parkwood. You will not regret it. Most Insurance companies will send you to their preferred vendor not letting you know the law is that you have the choice to use whom ever you want. I will continue to use them for years to come. Thankyou Parkwood Collision team! You’ve got a lifetime customer for sure. I’d give it a 10 star review if I could. Great job!!!!!!

Ge
Review №12

Texas State Movers recommend Parkwood Collision! As you can see from the pictures their work is exceptional, and a great family to boot! Make sure you check them out for any auto body work you need doing!

ad
Review №13

Couldn’t say enough about these guys! Treated me like family day 1. Brand new car rear ended and they returned her better than new condition! I wouldn’t go anywhere else in DFW

Br
Review №14

Great service. Thank you Shawn and Zach for helping my truck look brand new again (damaged by hail). I would strongly recommend them for all your body repair needs!!

Gr
Review №15

Parkwood and LD Aitomotive have worked so hard to earn our business. They are hardworking, honest, transparent and very communicative. Refreshing team of employees in a (sometimes) sus industry.

Ch
Review №16

Highly suggest your service

Sa
Review №17

May I say that this team went above and beyond to get my truck back to its beautiful state? It is just like new after my fender bender. Shawn Marchant was kind, honest, timely, and Parkwood Collision has my business moving forward for necessary repairs in the years to come. I am so pleased to have my truck back. Thank you, Shawn and the whole team at Parkwood Collision.

Za
Review №18

Only place I would take me vehicle for Hail damage or collision work! Al, Shawn, and eric are all great!

da
Review №19

This place is just awesome .... great serviceAnd fantastic qualityWould highly recommend

Cr
Review №20

Amazing job on my car! I would definitley recommend to get body work done. My car looks brand new, the work they did is perfect! Facility is extemeley clean and everyone i dealt with was as professional as they come. Got my car in right away, and completed the work in a timely manner, giving me updates as it progressed. Highly recommend using for body work

Kr
Review №21

Extremely professional and quality work. They even went above and beyond to repair scratches that insurance would not cover.

Aa
Review №22

We are excited about this new shop and ready to get it moving !

Ja
Review №23

This place is awesome. Let me just say it’s hard to find someone you can trust to begin with but not these guys. Took my brand new Tesla in after being rear ended. I dropped the car off and then ten days the car was ready to go. They made it super easy and personable. Highly recommend.

Na
Review №24

I just recently worked with Parkwood Collision, specifically Eric Tempel and they did an outstanding job . Eric was extremely knowledgable, personable and understanding of my situation. The quote was VERY reasonable compared to what the dealership wanted to charge, and the turnaround time was quick . The whole process was painless, as I had different people dropping off and picking up my car because I was not available to do so - so I really appreciated their flexibility when it came to that . I had to return my lease in one week and procrastinated getting several things fixed on it til the last minute . They were able to fix my broken carbon fiber through out the interior of the vehicle, all 4 of my rims, and take care of a decent sized dent ( plus all scratches ) in the timeframe that I requested which was huge so that I was able to get car back in time. I would absolutely recommend them to anyone looking to get repairs done ! Great group of people and quality service.

Cl
Review №25

By far the BEST body shop in north Texas! Excellent customer service back with excellent quality!! Easy 5 stars!

B
Review №26

Great team of professionals. They did everything possible to make sure I was a very happy customer. I felt the dealership had let me down in the past for body work. Parkwood collision made this a very simple process and the finished work was beyond compare. I am giving them my highest recommendation.

Ro
Review №27

Another great experience at Parkwood Collision! These guys are courteous and professional and definitely do great work. No matter what kind of car, what year, what condition... you bring them, they treat it like its a rolls royce. The entire process was smooth and without frustration. They handled all the repairs, communicated with the insurance when needed and delivered the vehicle fully repaired when promised. I hope I dont have to deal with any accidents for a while, but when I do, its nice to know I have a trusted partner for any future repairs.

Go
Review №28

Shawn and team are amazing. Their workmanship and customer service is outstanding. I finally found a great Tesla repair shop in DFW.

Mi
Review №29

Let me just start off by saying how amazing the customer service is at Parkwood. They did a fantastic job at repairing my Tesla and my car is now back to perfect condition. Al kept in touch with me through out the entire repair process. He let me know when the parts were ordered, the time frame for parts delivery and the time frame for the repairs. My car was towed there on January 30th and I picked her up on February 13th! I am thrilled with the quality workmanship and I highly recommend their service!! They even plugged her in and had her charged up for me when I arrived. I would give them 10 stars if I could!

Da
Review №30

Brought my Tesla here for service after being rear ended. Had to wait months for the repairs, and the rear window started leaking water after the repairs were done.The customer service was not bad, but it always felt like they were overwhelmed and I didnt feel like they really tried to provide great service.I would not recommend anyone to bring their Tesla here to be repaired.

Al
Review №31

This is an amazing place !!!

Ga
Review №32

These guys saved my 2003 Chevy 2500HD diesel truck after it was totaled by the insurance company in a 2019 hailstorm. Looks like a new truck!

To
Review №33

Parkwood did a fantastic job on my car. They were super easy to work with, friendly and completed the work in a very timely manner. Whenever I need some body work done, this will be my first call. Thanks guys!

Ji
Review №34

This is not your average bodyshop. They did an excellent job on my car and treated me very well. Much better than my last experience with nationwide bodyshop chain.

Je
Review №35

Spotless repair work done here!Hail damage taken care of to a major wreck that you would never know happened!The guys here are fantastic and honest!

Da
Review №36

First, I want to start off by saying that this has been the best experience I have ever had at any body/mechanic shop! Brad was my point of contact and kept me up to date the whole way. The car looked like new and has driven perfectly, since I picked it up yesterday. This is the first time I have had work done, when I didn’t feel like I was being ripped off, lied to or an overall poor job performed. I would highly recommend Parkwood Collision to everyone looking for a great company to do professional work!

Ma
Review №37

Its a great place and they get you in and out with a job perfectly done.

Ma
Review №38

I found its hard not giving 5 stars for Parkwood Collision :-), they are courteous, professional and very considerate. I had car services here and there, and this is place provide the best experience.

Jo
Review №39

Let me just start by saying best experience ever!I made a silly mistake and managed to damage my driver door, nothing serious, but certainly annoying and I wanted it fixed. The shop is close and with all the great reviews, I decided to give them a try. I stopped by and was helped immediately. It took all of 5 minutes to get an estimate and I was extremely happy with what I received. I was given two prices, one if no parts were needed, another if parts were, and again, both numbers were better than expected.I made and appointment to come back and was quoted a day if no parts were needed, two if they got in there and had to order new parts and paint them.I arrived at the scheduled time and they started work on my vehicle before I even left the premises; I was very impressed. Shortly after lunch I got the call my vehicle was ready, as many have stated, even faster than expected.The result was perfect and the price was exactly what I was quoted; WOW!Everyone I spoke with was extremely friendly and professional. I ran into a couple of the technicians and was greeted with a sincere good morning and a smile. I know it doesnt sound like much, but its not what Id typically expect and it made an impression. The entire facility was clean and organized and set the tone for what would be a great experience.Trying to chose a shop, especially for an elective repair, can be nerve-racking, even for someone like me who usually works on their own vehicles. I could not be more please than I am with the result, the price, and the time they took.Bottom line, I highly recommend this shop! Thanks for a great job!

Dr
Review №40

I like their professionalism and we will be doing more business with each other in the near future.

Co
Review №41

Shawn was extremely helpful and efficient, even during Christmas week. The price they charged for repairs was fair. I holed up in the 5th Street Cafe to get some work done, which is about a 0.2 mi walk (4 minutes). Got a quick estimate on December 18th. Parts came in just before Christmas and I dropped my car off in the morning on the 26th around 930 and they had my car ready by noon. Very quick, quality work. Definitely will be back if I ever need body work done in dfw. Highly recommend Shawn and his team at Parkwood Collision to anyone!

Ro
Review №42

They provided great work and service. My insurance company was HORRIBLE to work with, but Eric made sure I was provided the best customer experience possible. Thank you!!

Gr
Review №43

Right price and great service.

sa
Review №44

Had an excellent experience at Parkwood Collision. Devin Schumacher was my service advisor and I couldnt have been happier with our interaction. He was very professional, knowledgeable and friendly. He took great care of my Model 3.Thank you Devin and Parkwood for an excellent experience. For any future body shop needs, Parkwood will be my first and only choice.Regards,Saad Ahmad

Cy
Review №45

Great service. Friendly staff and great quality of work equals success!

Bl
Review №46

Took my Tesla in after an accident with a ladder falling on the fender. While it was there I had them repair repair a scratch on the rear bumper. Dropped it off on a Tuesday and they said it would be about a week. Got a call Friday afternoon that they had completed my car soon than expected. Went and picked it up and received my car looking better than it did the day I bought it, inside and out. This is the only shop I will use and recommend. Top quality work, time and communication.felt like I was treated like family. Thanks again you guys!!!

Ad
Review №47

Over the years we have worked with countless body shops...Parkwood Collision far exceeds anyone in the business. Call them!

Eu
Review №48

This is a certified Tesla Body repair shop. They repaired my Model S hood, looking like a brand new, didnt have to wait 7 months to get the hood replaced, not sure if thats really true from what the Progressive insurance appraiser told me.But the body shop really did a wonderful job with the repair and the paint work.I cam home and discovered some scratches and uneven surface noticed under my garage lighting next morning, I did not hesitate to contact the bodysbop about it. Eric, who was the service rep at the shop was very polite and helpful, and asked me to bring it back and they will fix/buff the issue.I went in next day, got it all buffed up, and came out like a brand new car.Any human work can be imperfect, but how they handled the customer service was just too perfect!I highly recommend this bodyshop, especially to all my Tesla friends out there.

Ja
Review №49

Car looks better than before it was wrecked

Ro
Review №50

Great work, great pricing and service.

De
Review №51

Amazing customer service!

Ch
Review №52

Took care of me right away. No waiting.

Vl
Review №53

Expensive for the job that they do, they said one thing but if you see your car, they do less than the initial.

Information
41 Photos
53 Comments
4.7 Rating
  • Address:8066 Parkwood Blvd, Frisco, TX 75034, United States
  • Site:http://parkwoodcollision.com/
  • Phone:+1 214-618-4610
Categories
  • Auto body shop
  • Auto bodywork mechanic
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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