Paid for my car to be cleaned outside and inside, the inside was partly cleaned. Parts of it were and basic noticeable parts werent. No i did not pay for a very detailed clean but i would expect basic areas to be cleaned for what i requested and paid for.

Today I came in to Auto Splish Splash for a wash. Normally I don’t have problems going in and getting a wash. However, today seemed different. This one girl checked me in to get a wash and I simply said “how are you doing?” And she gave me a look as if I wasn’t supposed to be there. So then I brushed it off a little and tried to not make things more difficult. I accidentally turned on the windshield wipers by mistake with my hand and I overheard her say “Yo chill.” I tried to keep my cool, which I did. Finally, I was able to get my wash without a “have a nice day” or a “enjoy your wash!” I normally don’t write reviews even when I have a bad experience but today this girl really got under my skin. I didn’t know her name but I remember her face. She had light brownish hair and she had on black shorts with the lime green shirt on. I wanted to give her the benefit of the doubt, however something told me she wasn’t going to last long. I don’t blame the company for her attitude. I just hope there is some reinforcement done.

I recently visited this location for an oil change. In the past, I have always used this location for oil changes, state inspections and car washes. The service has always been great. On February 3rd, 2021 I took my Audi in for the first time for an oil change at this location. It was quick and the representative told me about the service history and gave an honest assessment as I knew about the history done on the car. I paid and left, so far so good. Later in the day, I could hear a scraping sound coming from the bottom of my car. The front bottom skid plate was hanging off and was holding on by 1 zip tie. The skid plate must be removed in order to access the oil filter and it was not properly put back on. I have been trying to reach them by phone but no answer. I even left a voicemail on Franks phone. I am waiting for a reply. I want to continue to do business with them but maybe not after this.*UPDATE - The owner and staff quickly resolved the issue the next day. I appreciated a call back from Frank so that I could explain what happened.

Brent and Brendan took the absolute best care of me. The service was fast and thorough. They got my nitro balanced in all my tires, got my oil changed and vehicle inspection. Then after all that, they told me I get a discount for being a Veteran... Best service Ive ever had...

Staff is awesome, extremely helpful, techs are very well experienced, and patient with any questions. I will most definitely bring my cars for service. 10/4

Love the monthly pass. Keep the car clean without breaking the bank.

Frisco’s Splish Splash Auto Care are not just car wash and detail experts! They take care of oil changes and state inspection. Being new to Texas they took care of my car inspection. Impressive service center. Such friendly, helpful, professional staff!!! I will definitely be returning there!

My husband and I had our oil done by Trey. We was very professional and kind. He recommended us to get our filter changed which we did. His service was fast and efficient. We enjoyed our experience

Hate it when they are closed, but love it when they’re open!!☺️ the only place I go to get my car wash. I go there like 4 times a week!

Plenty of options and prices are reasonable.4 stars because I had some wheel damage from their car wash track that they were unwilling to take responsibility for - which cost me $400 to replace.

Stopped by for a state inspection required for registration renewal. Im pretty sure for an electric car this consists of making sure theres tires attached and a windshield in place. For $7 and usually just 3-5 minutes of my time I appreciate the efficiency in the yearly renewal process. The staff on site are welcoming and there’s free water in the lobby and ample seating outdoors while you wait. As someone who typically takes care of their own car, the sleazy feeling you sometimes get when you take your car for service or repair beyond your expertise is absent from the experience. Ive been through once in my old car for a quick 5-now-$6 quick wash and it got the job done. I’ll continue to return for state inspections as it’s convenient, quick, and the technicians are friendly and courteous with my vehicle.

First time here I can easily say I was pretty impressed they were fast friendly did a good job! My van was pretty dirty been a little bit since Ive watched it! But they got a pretty nice and clean very happy. Go check them out

My car is clean and the self vacuum works well. Good value for $6.

Easily wash an the self vacuum station is the bomb...

My first experience was pretty bad. I stayed in the line waiting for interior cleaning for about 10’. The manager apologized for the wait and I waited for about 20’ till they called me back. Initially I thought the service was ok, but when I come back home I opened the trunk for my surprise it was dirty as it was before. Very disappointed…

Best car wash in Frisco. They used air hoses to get the water out of cracks around door and mirrors. Who does that!

I went here yesterday and I know its my fault for not checking their work but Ive had previous good experiences with this place. I went specifically to clean my trunk and they didnt even touch it. There was dirt and debris left, it was enough to be vacuumed properly by their vacuums. The girl who cleaned our car did not deserve the tip we gave. It seemed like she dusted everything off and didnt even use cleaner. What a horrible cleaning!!

BE CAREFUL!!!!!!!!!!!Went through car wash and then to have it cleaned from inside. Went to sit down with kids while they were cleaning the car. I see two guys go to my windshield and start messing with it. Then all of a sudden they come to find me and tell me I have a chip in my windshield that definitely was not there before. They offer to fix for free then say they need my insurance information. Why do you need my insurance if you are going to fix for free this time. Then he tells me if I rather pay $65 to fix I can. The managers will not help you here and say their machines cannot cause this. I believe they are running a scam where they chip your windshield then say they can fix it. Please take pictures of your windshield before you go through any service with this place.

Came for my oil change as always. The guys always take good care, offer other services but never push if I say no. Got an upgraded wash service and my car looks new. Roy, the owner was walking around, chatting with clients and jumping in to help his team as well wherever needed. Great great guys and ladies working here. Highly recommend.

Had my state inspection done here. I could not believe how quickly they got me in and out. The lobby but it is clean and comfortable with complimentary bottled water.

Little confusing at first... exits and entrances all over the place... They did an amazing job and my car smells good!

Outstanding!!!!!!! They did an EXCELLENT JOB!!!!!! ABSOLUTELY LOVE THE PLACE!VERY 1ST TIME I HAVE AND THEY CLEANED THE ABSOLUTE HECK OUT OF MY CAR !!I AM SUPER PLEASED !!! I AM GOING TO GO BACK FOR SURE

Quality wash for a low price. Other than the car service itself, the employees were extremely helpful and generous. Cant miss wash/auto services right here!!!

Philip was great. Examined every thing BEFORE he did it. Whole.staff was nice t

Came in for an Interior & Exterior Wash, Oil Change and Brake Fluid Flush . They took great care of me and my car ! Highly Recommended for great service and Car Wash Atmosphere

I always was my car here everyday coz of there quality service. I always appreciate the manager Jose Ander the co workers Mayra and m.

Got my wifes mustang hand waxed and it looks showroom new. The convertible top looks like the day she got it not ten years old. I got my Equis done today and it shines like I cant even describe. The best value and best results ever best money Ive spent on my cars

Mr Roy is amazing. He made my Navigator look brand new. Back in two weeks. Thank You

Great deal. They have a lot of workers and that keeps the wait time down. The inspection and oil changes come with a free exterior car wash, too. Friendly people. :-)

Come out to get my car dry and let some guy stand out there and dry his white truck and everyone behind has to back up to leave. They obviously knew the guy personally and wouldnt tell him that he needed to move and dry in the back like the rest of the people. Poor customer service! Then the other guy who was drying cars picks what cars hes going to dry next. He was totally skipping cars. But you can tell he was frustrated about the guy drying his own truck where they suppose to be working.

Great service and professional staff. Highly recommend this for all services! Thanks guys.

I went and got my car inspection there. They give free 5$ wash with it. I obviously had my side mirror for it to pass inspection. I went immediately to get the free car wash. My driver side mirror broke off during wash of my mercedize. They didnt help me look for it or offer to reimburse which is a 490.00 mirror. I called and spoke to manager he never called back. My next 3 callaS were never returned either. Horrible bustier service. Do not use this location.

I drove 20 minutes to get my car washed here because it’s my favorite place. People are friendly and the car wash is very thorough and efficient. They have a wonderful, strong vacuums. I like the price. They fold your mirrors and they put a plastic over my rear wiper. All without asking

Excellent job!! This team has a great TRUSTWORTHY staff that does a fantastic job!! Thanks Team Splish Splash!

Waited at inspection bay for 15 minutes waiting for someone to take my keys and no one did. Multiple employees saw me. Ended up leaving.

Got my car cleaned up after an inspection. Never have a problem here and got a chip in windshield fixed too!

Always use this place the last 5 times I have been telling them to not put the armorall or what ever it is on the interior of the car, everything is sticky and slick, they have been putting extra on every time now and I have to clean it off when I get home it’s getting ridiculous. Looks like I’ll have to find somewhere else when I want the interior done

I’ve been coming here for years. They always do a wonderful job!

Oi Change was great ROY helped clean and polish my wheels and tire dressing ! Thxs Roy !!

Quick and great service. The self service vacuum is a plus in shaded area.

Horrible job today. Paid for the $20 exterior wash and the pictures show the lackluster results. Some tires got tire shine, so much so, they spit residue all over the side of my truck. Some tires got no tire shine at all. Rims were definitely not wiped down. The guy towel drying didn’t use dry towels (same rags from previous car) and kept slapping at the water on windows instead of using a step to wipe the windshield. He also kept leaning on my truck as he wiped it down. This isn’t the first time I’ve had this type of service here but definitely the last.

For $38, you get a ton of work done! Blown away. It took some time but very surprised!

Wow. Just moved out here... Needed an inspection and oil change. They got the inspection done quickly, I go and wait and enjoy FREE SODA AND WATER.... are you KIDDING ME?!They then inquire about my oil change... I explain that I think I need it on my camry because I just finished a long 1600 mile road trip. They say, well, Ill check it out, but you might not need one. I am then led to where they show me the color of my oil, alongside the color of clean oil... lets save you some money today... they say. Couldnt thank their honesty enough... My oil was cleaner than fresh bath water.I then proceeded to get my discounted car wash and MAN were they efficient. Feel so good about my experience, Ill be back for sure.

This place is awesome!! I brought in my 2017 challenger RT and got an oil change, break line flush, and cabin air filter. GREAT SERVICE and they kept me updated. Highly recommend. And Derick the manager took care of us!

I have been going here for years. It has always been my go to place to get my car washed and oil changed. Every year my wife buys me a gift card, which I use through the year getting services. (Gift card is great because you get a free $20 car wash.) You get a free car wash when you get an oil change too.

No better place to bring your vehicle for a first class splash

Car wash and interior cleaning was quick and well done. Went for an oil change and they checked my other fluids as well, those needed changed, too, it turned out. They took care of that as well. All this in just over an hour and fair priced. Also, theres a promotion for free car wash with the purchase of an oil change.

Excellent and fast service. The car sparkled after a platinum treatment

Service was friendly, fast, and efficient. I did the $33 premium package and was pleased with the results! The wait area had complimentary beverages and offers exterior and interior areas to wait

They always do an amazing job. They have such an awesome streamline service that is completely hassle free. Definitely recommend!

My sister had an oil change performed at Splish Splash on June 21st. On July 13th, she decided to visit family in Dallas (which is about 20 miles away from her home) and when she went to leave (evening time around 8PM) we noticed there was an oil puddle under her car - about 6 inches in diameter.When she pulled the car out further, there was a stream of oil left that came off the shroud that covers the oil pan. Without a jack, we were able to get the shroud to drop down and hand tighten the oil plug enough so that it wouldnt leak on her drive home. It was clearly not tightened / toured properly.We purchased two quarts of oil to replenish what had been depleted from a nearby Autozone.Upon talking with the shop manager, they did not offer anything but a $25 car wash and to reinstall the shroud because someone other than them had touched the car. Excuse me, but the engine could have been run dry of oil and thus been severely damaged had there not been an intervention to stop the oil leak. There was no other option but to stop the leak given where the car was.Dont be fooled by their 1000 mile / 30 day warranty regarding their work. When it comes down to it, theyre just a typical shady mechanic at heart. The reviews on Yelp clearly show the lack of integrity of the owner and their employees.Note, we tried to resolve this issue amicably by contacting Troy T 8 days ago and provided multiple pictures (Troy is who you often see posting replies to the bad reviews on Yelp). We asked that (1) reimbursement for the oil that was purchased to replenish the leaked oil (2) have a refund of the oil change charges. Troy has not responded to our request / message to date.

This used to be the best spot in Frisco. Wash is still great but the doubled monthly car wash prices. Just stunned at the price

I have been using Auto Splish Splash for a little over a year now — every time my experience gets better and better. Everyone is so friendly and so helpful. I have gotten car washed, detailed, oil changed, and state inspection. All great!

Took my daughters car in, that was a disaster. We spoke with the manager about the best detail package. He was so helpful, and her car looks new again. Awesome customer service!!

Seriously outstanding service top to bottom.

I did a oil change and the technician explain all the details about the different choices for my car and was really friendly and helpful, and the car wash people are really friendly and helpful always

Extremely happy with the service I receive every time! I am always greeted with smile every visit. Derek the GM is very professional and friendly . I use to take my vehicle to another place in frisco. I live about 15 mins. away but it’s definitely worth the drive! I would definitely recommend to anyone that is looking for A+ service!

Great experience every time I come! Car is always clean and sparkling afterwards.

Brent always does a great job getting my car in and out quickly!

Place doesnt understand the concept of detailing any way shape or form. Even when youre specifically tell them you want it pristine and you are willing to pay for it. Then they are very adamant about up charging you on everything when you simply want an oil change. Claiming they know how to clean a air filter made by K&N, when it clearly states its nearly a day process. Telling me I need new wipers when I just bought them a week prior. And when you try to address the issues with a manager, he seems not to care other than say if you come back Ill give you discount. I told him I will not be coming back.

Brent was a fantastic mechanic. I will be back just so he can continue to provide great service to my car! 10/10

Best car wash in the DFW Area!

I liked the price & quality of this wash and Ill be taking a lil drive 🚗 but its worth it

Best Car Wash period. Other has scratched my cars. Not here they do a great job.

I’ve been impressed over and over with this place . Oil changes, car washes, alternators fixed, even tiny brake light . Today Brendan replaced a bulb so my wife could drive without worry ! They have always been very good at service for our mini van . Thanks !

$22 for Exterior Wash only!? I can go elsewhere and get the interior done as well! Didnt wipe down the car very well either leaving water marks. Not impressed at all!

Came in for an exterior only with tire and wheel cleaning. Drove off and this is their idea of tire and wheel cleaning

Good speedy service. Was there around 40 minutes for an oil change, engine flush, and a state inspection.

Great customer service. They communicate everything with you so you dont leave with questions. Must better service than many other oil change locations. Also, the free car wash is a plus! And you can bring your dog and what on the patio!

Nice place, did a great job but would have like someone to explain how everything works. New here and have never been there and had to keep asking where to go next. Will say i was getting an inspection and wanted a full service car was. Quality of was work was good and happy with the detail.

1 1/2 hours and still waiting for oil change and inspection. No pricing for service when you arrive and speak to tech. Not much more of a clue at the counter inside. Your supposed to get a free wash with this but afraid to see how many more hours you have to wait for that.

I have had a membership for awhile, and been enjoying the unlimited wash... but the hand wipe down service has been going below my expectations each time lately. I have to almost every time I go, I sit and wait for a long period of time and end up coming out to wipe down my car before the water dries up in the sun because the worker does not come to wipe down. Some of the workers see me do that and they still dont come to my car to take care of it. Also my package includes the tire dressing which almost every other time the workers skip out on this which I have to point out to get it done, sloppy job on wiping down and leaving a water mark on windows. Some workers will do take time to wipe every drop of water, and even power air spray to dry off the water on my side mirrors and door handles, etc..., and most of the other workers are sloppy and just want to get rid of you faster... disappointing that with the same membership package that I have every time I get different service each time.Self vacuum area has been very dirty with trash being so full that I cannot even dump my 2 or 3 pieces of trash out from my car... I pulled into the middle vacuum spot and the vacuum was not working and I remember this particular one being out of order almost every time, without any sign and never ever been fixed... its very annoying to figure out which one is out of order until I back in and park and find out I need to switch the spot.

First visit for me!Cleanest my car has been in a very long time!! Thank you!

Gods Lube Shop. Always treated with hospitality and good work ethic.

Best price for an automated car wash. They also offer detailing services as well.

Quick service, kind staff

Oil change - So quick! Operator - Very friendly.But the car wash did not completely clean the front of my car. :-( Still will return.

Auto Splish Splash is unquestionably the single best car experience Ive ever had. I was met immediately by Service Technician, Brent Suiter. I recommend you ask for Brent. I went in needing a car wash, detail, oil change, and auto inspection. They had me in and out in less than 30 minutes. Every staff person and every service provided was top shelf. The only thing that wasnt high-end was the price they charged me -- surprisingly affordable. I was both surprised and pleased. As an UBER driver, my car must be reliable, impeccably clean, and pristine at all times. Please make an appointment with them today. Youll be glad you did. Dr. Jim Bowden. Oh, yes -- they have a mechanic on-site too!

Their standard clean, which runs your car through a series of brushes, does a good job of getting your car clean and looking nice. Like any car cleaning place with brushes it does put micro scratches into your paint. They do have an option for hand cleaning, but it is a whole lot more money. They do a nice job, not perfect, of cleaning the inside of your car. The reason they only got four stars rather than five is they are not doing a good job on social distancing and wearing a mask s.

I highly recommend Auto Splish Splash for oil and car wash. Brent in the service area was very friendly and professional. He did a great job at explaining other recommended maintenance without pressuring. Plus, this is the best car wash anywhere around.

So far so good. Me and my girlfriend go there weekly

This carwash always goes above and beyond. My car is filthy each time I take it in, and they leave it spotless. I pay $35 for full service and shampoo mats. There are complimentary sodas and waters in the waiting area. My kids certainly appreciate that.Edit: I just took my new car here. I paid $10 for an exterior wash and towel dry. Then we used the self serve vacuumes. For $10, my car is completely clean.

I take all my vehicles here. Top notch.

Amazing customer service, they always take care of you!

I have come to the place many times, and love the service. Although I came by about a week ago and got the 35$ detailing, but when I got back to my car I noticed someone swapped out my headlamp switch for one that clearly dosent go to my car. The switch still worked temporary and I thought I would be the bigger person and not make a big deal about it. Now it dosent even work, you wont see a penny from me again.

Its a very home welcoming place I give this place a five star good customer service and especially a guy that works there his name is Emilio I believe good job buddy

I went here for an oil change, my car requires synthetic and I normally run into people who think I dont know what Im talking about when it comes to my oil change. That didnt happen here. Everyone helping me was respectful and talked to me as if I have some knowledge of the car I drive. They didnt try to get over on me because Im a woman. The oil change I purchased included a free interior and exterior car wash. I went back for my free filter change after 5000 miles and that included the exterior car wash. The waiting area is clean and they offer water and sodas. I have had only good experiences every visit.

BUYER BEWARE!READ THE RECENT REVIEWS!READ THE DAMAGE WAIVER!Dont expect and apology when your not happy. It used to be a car wash I trusted even though it wasnt always the best.

First time for me me. Really satisfied.

Absolute best place to get state inspection done. Was in and out in about 20 minutes. Comes with free car wash!

Auto Splish Splash is doing an Amazing job with their superior car cleaning service. I’ve been taking my vehicles here for close to 2 years and not once have I had a complaint. The staff is always friendly and provides great customer service. Keep up the great job Auto Splish Splash.

This was amazing car war.

It was later than I usually would go there. So I expected it to be a little crowded. But still they did a good job with my vehicle.

I’ve always had great experiences at Auto Splish Splash, but today was even more exceptional, and the positivity should be highlighted during this pandemic. I worked mostly with Brent, and he was extremely personable and very informative on what my car needed for maintenance. I didn’t get the names of the other gentlemen assisting Brent, but really everyone was great. Pleasant experience for one of the few outings I have made during Covid-19, and I appreciate the work and positive attitudes still being provided when times are more uncertain than ever before.

Excellent service! The only problem I have is they don’t give cash back. So you have to remember to bring cash with you to tip the guys and gals. They work so hard, please allow cash back. I personally don’t ever normally carry cash. Otherwise five star service!

I really dont appreciate that the employees that detailed my car werent wearing masks. COVID19 IS NO JOKE

Just moved to the area and was Looking Good a new car walk home. I was recommended this location from a friend. Overall good wash. Definitely make sure you get the exterior and interior done, because the dryers don’t do the best job at drying your car, so you’ll need the extra car of the techs to dry it off. But if you get the interior, make sure you point out areas you want cleaned. The two times I’ve been here, they’ve failed to wipe down the passenger door. My 12 yr old sits there and well... fingerprints and food SMH. I’m not jaded enough not to give them another shot, and plan to go back for a third try.

I was in town visiting family when I needed a few services for my truck. Splish Splash offered every service I needed at one convenient location. The staff was very professional and friendly. Most impressively, was my interaction with the General Manager, Derek Myers. He ensured my visit was going well and that I was receiving superior service. I highly recommend stopping by this location for all your service needs.

Fast, friendly, and oil changes and inspections come with a free car wash!

The prices are great, the people are really nice and they dry your car afterwards. Theres a place to vacuum your car for free, as well. I love the 19.95 a month pass you can purchase and then get your car washed as many times as you want. My car ALWAYS looks great now!!