user
Verizon Authorized Retailer - TCC
1943 Jesse Jewell Pkwy Ste 500, Gainesville, GA 30501, United States
Appearance
Verizon Authorized Retailer - TCC
Comments
Ja
Review №1

These guys are great. Super helpful and very knowledgeable of what to do. Thank you so much.

Da
Review №2

Ryans service is awesome you must go see him ASAP. He was helpful and got all my information transfered.

Da
Review №3

Isaiah was awesome he help me get back on verizon with no issues and got my CPU and jetpack reconnected thank you for all you do

No
Review №4

Ryan was awesome. He took his time with me and listened to all my needs and wants.

Di
Review №5

Samaria was really great. She helped me with all my questions concerning my bill and phone! Highly recommended. Great services

De
Review №6

Super experience in getting new phone. Made everything easy to upgrade. Highly recommend this Ryan to help anyone! Awesome!

St
Review №7

Isaiah did an outstanding job. Helped in so many ways and did a great job answered all question. Best of all he transferred all information from old phone to new saved me the struggle. Thanks

Sh
Review №8

DeMaria has the best customer service ever!!! I came in not knowing what to expect from Verizon because I’ve had Sprint for a few years now and I was hesitant on switching over but she made me feel comfortable with my decision and explained thoroughly all the pros when working with Verizon. Couldn’t had left more satisfied 😀 5/5

el
Review №9

Isaiah was an amazing employee and great value to TCC Verizon. I arrived 10 minutes before closing and he worked with us 2 hours past closing to set up our new phone. Grade A service levels. Thank you Isaiah!

ri
Review №10

Ryan,Our visit today was a great experience. You were really explained all the details easy for us to understand.Thank you so much!Thank you, Rita and Josiah

Ka
Review №11

Demaria is so sweet and helpful! She stays past closing time to help setup my daughters and sons phones and said that it was no trouble. I highly recommend her for great customer service!

Ja
Review №12

Ryan was great. Helped me with everything I needed and I would recommend him and the the location to anyone!

Fi
Review №13

Demaria was very helpful and seems to love her job. I came in to pay a bill and she talked me into setting me up with auto pay. Now I don’t have to worry about getting out to pay my bill I am so happy

St
Review №14

Samaria and Khory did a good job figuring our whats wrong with my phone. I went to different stores and they easily found the issue and fixed it

Ki
Review №15

Khory did an amazing job!! I had an emergency my phone was not working he was patient and talked with support and got he job done. Great customer service!!!

Mi
Review №16

Ryan and Samaria were so knowledgeable and helpful. I definitely recommend this location!

St
Review №17

Isaiah was great! Helped me get switched over from previous android to iphone

Ra
Review №18

The service today was excellent. Cant expect better. Very special thanks to Ryan and Samaria!

Gi
Review №19

Ryan and Samaria are good workers, they helped me out. You must go see them ASAP

Da
Review №20

I stopped by the Verizon Store and I was approached and greeted by DeMaria. She was very professional, kind-hearted, and helpful. Shes awesome!!!

Ki
Review №21

DeMaria was great!! She took a lot of time at the end of her day to help me move sims cards and numbers around!! Very helpful and polite the entire time!! If you need Verizon help she is GREAT!!

Mc
Review №22

DeMaria if I could give more than 5 starts I would! She was super helpful with upgrading our phones! Went above and beyond when it came to making sure we got everything we needed and payment plans. Drove 45 minutes just for this Verizon, after having her assist us I will counting to use this location and DeMaria as my go to employee!

Ch
Review №23

My experience at Verizon was splendid thanks to DeMaria. I give her five stars on quality of service, she was able to answer all of my questions, & I was able to walk away satisfied. Thanks DeMaria at Verizon you were such a great help!

Ju
Review №24

Khory was magnificent. He did everything I asked and made it easy. Easy breeze par cheesy

tr
Review №25

Isaiah was great got us switched over to a family plan and new device and transfer over all data to new phone

Ca
Review №26

Ryan is a very sweet young man and helped me with everything I needed. It was a bit of a struggle but he got me through it all. Also, thank you Khory for all your help

je
Review №27

KhoryWas so awesome helping me when my phone reset itself. I recommend coming to this location

Co
Review №28

Visited this store yesterday, changed cell service, bought new phones and accessories. DeMaria was absolutely the best. So friendly, very helpfully in my decision making, and excellent on switching everything for me. I would definitely recommend this store with her help.

Co
Review №29

I give DeMaria a high five she was amazing at making me feel very welcomed. I had thought about changing providers for a while. But DeMaria made me realize I am at the right place. She explained things clearly to me. An Helped me with my upgrade. I will continue to stay with Verizon. I do feel like my phone bill is too high. But. I will stay with Verizon. Good customer service like hers is priceless.. Thank you Demaria

Sh
Review №30

DeMaria was excellent hands down.. saving money is always a plus with my family she did exactly that’! Thank you DeMaria for a wonderful experience you get 5 stars

an
Review №31

DeMaria was beyond helpful when I went to upgrade my phone. She broke down prices with me and helped find the best options for payment plans. She is the only person I will go to from now on with upgrades and more!

Ja
Review №32

Ryan was awesome, he listened to me got me my discounts. He was awesome

St
Review №33

Isaiah was awesome. He took the time to get everything set up from my old phone to my new phone. 1st time apple user!

Sy
Review №34

Service from Demaria was excellent. Quickest and most helpful visit I’ve ever had in Verizon!

La
Review №35

Ryan was excellent! This was a great phone buying experience. We were informed and walked through every step of the way.

Ka
Review №36

Khory and Demaria were very helpful and patient setting up our new phones. Excellent customer service!!

Ed
Review №37

DeMaria was very pleasant and knowledgeable about all her product. She was extremely helpful and I would recommend her to all my friends and family. I give her. 5 star.

Ka
Review №38

DeMaria was at the third Verizon store I visited in 5 hours. She was amazingly helpful and professional in helping me get my new phone set up. Thank you, Demaria for going above and beyond!

Au
Review №39

Isaiah was awesome he helped me get my new device set up and everything transferred

cl
Review №40

DeMaria gave us great, fast, courteous service! Problem solved; longtime Verizon customers!

Ka
Review №41

Khory and Samaria were very helpful!

Le
Review №42

Khory was super patient and helpful! Great experience!!

Ro
Review №43

Demaria was very knowledgeable, patient, and explained clearly what options were available. She was pleasure to work with

Je
Review №44

DeMaria was awesome. Checked all boxes, very professional, efficient with the process, clear communication throughout, and extremely friendly. Absolutely my best visit with TCC.

Ke
Review №45

DeMaria helped me transfer my phone! Quick and eay thanks!

Je
Review №46

Khory was great. Thanks for moving our stuff over

Ch
Review №47

Khory did a great job. Thanks

Ma
Review №48

Isaiah was fantastic. Helped us switch over from prepaid service and get promotional. No hassle easy service! Jesse jewel Verizon is best in class with service

St
Review №49

DeMaria was absolutely wonderful. Knowledgeable, efficient, and had me on my way quickly with a new phone after mine took a nosedive!

Ji
Review №50

Excellent service from Isaiah, he worked with us to save us money our accounts. Highly recommend!

Ju
Review №51

Demaria ..Did not know how to sign up for Disney,Hulu,Verizon, ESPN. She was kind . Demaria helped me sign up for these apps. God bless you..

DE
Review №52

Isaiah was great. Thank you for helping us with our new phones

ma
Review №53

DeMaria was great and FAST! THANKS AGAIN

an
Review №54

DeMaria helped set my phone up @fast easy and was nice!! Thank you!!

Te
Review №55

Isaiah was great he got me set up with my new phone after having issues with my bill!!!

Ja
Review №56

DeMaria was a great help getting me set up . It’s rare to find someone willing to go the extra mile to both help a customer and represent their company . Five Stars across the board .🏆🎉👍

Ki
Review №57

Isaiah helped me recover valuable pictures that no one else could help with. Thank you and I will be returning to this location.Khory gave me great service today. Feel like Ive been in blessed once again

Jo
Review №58

DeMaria was GREAT! She helped with my upgrade and was fast and informative!!!! I’m telling everybody!!! Thanks again!! ❤️❤️❤️

Sa
Review №59

Thanks so mucb DeMaria!! Awesone

So
Review №60

DeMariaWas most helpful and patient with two phone purchases & set ups. She was very knowledgeable and gave us what we feel was the best plan for us!

Iv
Review №61

Awesome experience with Isaiah! Fast easy and courteous! Will definitely return

Na
Review №62

DeMaria was amazing! Thank you again!

Ka
Review №63

DeMaria was awesome and helped me tremendously thanks!

Ja
Review №64

Isaiah was wonderful. Fantastic could not be better!!!

Cr
Review №65

We went to verizon today to see about switching over and Victor was amazing! He helped us decide which plan would suit us best, helped us decide on our phones, and set us all up within a matter of minutes! We cant thank Victor enough for everything he has done for us. He was professional, yet felt like a friend and we are so glad we made the switch to Verizon.

De
Review №66

DeMaria was AWESOME!! Patient and very helpful

Ro
Review №67

Isaiah was awesome today got my info transferred and showed me how to use my device

Ki
Review №68

Customer rep was very well-mannered, well-informed and polite. Answered all my questions promptly. My only issue was my wait time. There was only one rep in the store at the time.

Tr
Review №69

DeMaria was a great help getting my new phone setup and ready to go in a timely manner with wonderful customer!

Ja
Review №70

DeMaria was great! She did everything for me and FAST! THANK YOU!

Ty
Review №71

Great experience! 👍Isaiah helped us out with everything from start to finish

Al
Review №72

DeMaria made it VERY EASY AND SMOOTH for me to upgrade my phone and switch phones for my mother- thanks DeMaria!!

Jo
Review №73

DeMaria was so great!!!! She was so helpful and fast and kind!!

Cl
Review №74

I wanted to make my own acct and port my number over from another carrier...the process was grueling but DeMaria was super nice and hard working. She saw it thru despite being constantly put on hold by the customer service over the phone. She persisted and succeed with the transfer of my data. The customer service needs some work.

Je
Review №75

Isaiah was great! I highly recommend this location!

Ky
Review №76

DeMeria got me set up right! Big help getting all my music and cat pics transfered from the old phone.

La
Review №77

Thanks DeMaria!! Great service

Bo
Review №78

Great customer service and knowledge with Ryan today and Demarie

Na
Review №79

Isaiah and Demaria were great

Do
Review №80

DeMaria was AWESOME she made the transition SO EASY and smooth!!

Ca
Review №81

Demaria and Ken were amazing today they took care of me in a timely manner, and the customer service was great. Would definitely recommend people I know to come to this store.

Ca
Review №82

I went into the Verizon store today because my phone would not let me use it after my grandson played . Ken was the person who helped me. He was very polite and fix the problem and showed me how to fix it if it happen again. Thank you so much Ken for all your help!

St
Review №83

DeMariaWas absolutely amazing. Super helpful, polite and very knowledgeable. Would love to work with her in the future.

Br
Review №84

Khory thanks for getting my back working.

Ca
Review №85

Shalisa was great and she knows her stuff!

Ca
Review №86

I showed up close to closing and Ken C. was a great help and even stayed after to make sure everything worked out. He was extremely friendly and kind towards us even when we had a difficult problem. Great experience!

Tr
Review №87

Isaiah very friendly and helpful

Ri
Review №88

Shalisa was great and I really enjoyed her

Fr
Review №89

Very professional and understanding

Fa
Review №90

Victor is very smart in dealing with phones. He knows exactly what he’s doing and he has never done me or my mom wrong.

Mj
Review №91

DeMaria has been very helpful setting up my new device. Excellent service.

Ch
Review №92

DeMaria great,very helpful

Ry
Review №93

Stopped by version today to set up a new plan and get a new phone. Victor was the one who help me, and he was phenomenal. He went beyond to make sure I got everything I wanted.

Ki
Review №94

I came into store Tonite to get some help with my phone and Ken was exceptional in taking care of me. Thanks so much for helping me!!

Da
Review №95

This location in particular has great customer service. Every time I come in I feel welcomed. D’maria, ken, and Victor always take care of any of my needs. There’s a version closer to me, but I choose to go to this one!

Ab
Review №96

I spoke to Victor when I got here. And let me tell you this is the most pleasant young man you will ever meet. He was very knowledgeable about the equipment and plans. He went above and beyond to help me with my issue. And he made sure that I was satisfied with everything before I left. That young man is an awesome salesman and got me the best deal that was available to me. If Verizon corporate office or the TCC franchiseeis reading this my advice to you is to give him a raise in pay and or a higher position in the company because he will be one of the top five reasons why your company made a profit for the year. All in all it was a great experience for me because he was there and to Victor thank you for your excellent customer service and extraordinary work ethic.

Su
Review №97

DeMaria helped me switxh from one phone to the othee with ease!! Thanks DeMaria!!

To
Review №98

DeMaria is great! Thanks for the help

An
Review №99

Antoine was great - it was easy and took no time to set up my friend’s phone!

Sa
Review №100

Demaria and Isaiah are a great asset to your company. They were so great in setting me up with my new phone upgrade.

Information
13 Photos
100 Comments
4.9 Rating
  • Address:1943 Jesse Jewell Pkwy Ste 500, Gainesville, GA 30501, United States
  • Site:https://locations.tccrocks.com/ga/gainesville/1943-jesse-jewell-parkway.html?y_source=1_MzIzMjE0MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 678-450-4440
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations