Always been prompt and efficient. The experience I had with the technician is awesome for he expertly fixed my cooktop that was not igniting and didnt charge me excessively. His job was perfectly done in less than an hour. I liked the quality for it was so satisfying and the pricing was economical. From now on, this will be my go-to company when it comes to appliance repair.
I was so happy that I was able to enjoy your wonderful service! The assigned technician was very proficient in repairing my stove hinge problem. Thank you for taking care of my appliance. I am so satisfied with your service, very productive and excellent!
Theyre all certified and expertly trained technicians. It was our range that was not igniting that was fixed perfectly by one of this companys professional technicians. So happy that my range was running back to normal. The service charge was also very reasonable. I have a great experience and I would recommend you to all my friends.
Ortega at GE Monogram Expert is a treasure. He promptly replied to my text message and established all the necessary details for the house call. In less than 24-hours, he was at my home and in less than 10 minutes, sorted the issue with my dryer. Top shelf, professional service like that is rare and he did it all with an honest smile and a genuine interest in helping me get my dryer up and running - which he did. Worth the call, worth the investment. I will call him in the future and I have already suggested him to my colleagues. 5-star service.
Prompt, professional, personable. The owner himself came. Diagnosed problem with dryer immediately. The explained part needed and price upfront. Service went beyond changing a part. Everything was cleaned to my mothers liking and she is hard to please.in this day and age, its beyond lucky to find such a great and reasonable service. Highly recommend GE Monogram Expert.
Steve from GE Monogram Expert was absolutely fantastic. We recently purchased a home that needed all appliances checked and/or repaired or replaced. He was professional, on-time, competent, and gave honest assessments regarding what was worth repairing and what was not. Even with the items needing replacement he managed to get them working so that we could use minimally until we could replace. His communications were also all clear, and as another reviewer has also mentioned he gave generously of his time over and above what was expected. Highly recommend him!
After returning home from a 15 hour day yesterday, I came home to a dead fridge and had an instant meltdown. When I say I know nothing about appliances, I mean nothing. I can open and close them like a pro and thats about it! Luckily for me, I found Scott on Google. He instantly asked me if I had a backup fridge I could use and I said no, and even though he was booked all day, he was kind enough to come by and check it out. He gave me great advice and was very personable. I highly recommend Scott to anyone, for any appliance! Great guy and great service. Thanks to GE Monogram Expert.
Would not recommend. They must have enough business to where they can sacrifice courtesy and customer service. The repair service might be ok but I didnt get past the lady at the front desk.
I highly recommend GE Monogram Expert. They were friendly, quick to respond, and were very honest. Sadly the motor and control panel need replacing but they were very upfront about it not being worth it to fix - even if it meant they lost out on the work! I have a new appliance repair company the next time I need one - thank you GE Monogram Expert
My washing machine broke, and I went to Google to find someone to fix it. Wilson was very professional. He came over, checked my machine, and explained what needs to be fixed and how it broke. A couple of days later he came back with the parts to fix it. The machine has been running fine since. I highly recommend Wilson, since you can clearly see that he knows what hes talking about. Hes very experienced. Thanks to GE Monogram Expert.
This technician of GE Monogram Expert was awesome! I got an appt for Monday between 12 to 6 pm and the day of, he texted 2 to 4 pm a smaller window to wait. He called 25 mins b4 he shows up and got here on time. Fix our front loader washer that was making a boom-boom sound while washing... we were happy with the work and we highly recommended working with them.
Albeit an hour tardy, the repairman managed to mansplain condescendingly without an apology.
I want to highly recommend this company! I was having an issue with my LG gas dryer and needed repairs. The team showed up on time and successfully diagnosed the issue. As an electrical contractor, I really appreciated the professionalism of this company. I wouldnt hesitate to use GE Monogram Expert in the future.
Martinez at GE Monogram Expert was great. I called after 5 and he was there first thing the next morning. I didnt know what was wrong with my freezer but he fixed it within 20 minutes and refused to charge me for a normal service visit. Great to know there are still kind people out there that arent just out for your money.
John the repairman of GE Monogram Expert was able to fix my freezer within several hours of me calling for an appointment. Very professional, courteous, and reasonably priced service. I Will use for any other appliance repairs I may need in the future.
I would avoid this company like the plague.The service tech was not very helpful because he was unknowledgeable . Poor service and unreliable. Run
They are a terrible company to do business with. Their customer service is nonexistent and they dont stand behind their work. I will never use them again.
This appliance repair company is highly appreciated because they managed to fix my refrigerator that was not cooling The technician who came to my apartment yesterday was very optimistic and expert. He gathers all the necessary facts and information before finding a solution to a problem. A truly remarkable and fantastic service that I will surely recommend to everyone!