I switched to this place because they do NOT have FOX Noise running in the waiting area. They seem to know what they are doing but I was disappointed to not see any masks - even the guy at the counter. Thats my only complaint so far.

Came here for the first time to do a state vehicle inspection and Ill definitely be back!Jeff was very helpful, personable, and full of energy. Hes the reason Ill be using Jiffy lube in the future. 🙂 Keep him!His customer service is phenomenal and he was always smiling. He even walked my and my friend out of the office to my car and opened the door for me. He also recommended a place to go for the next step of my registration renewal process.

Big shout out to Will for his professionalism, knowledge and desire to help. All I needed was an inspection but he knew what to do and got me out of there quickly. Best of luck, sir.

Went to Jiffy Lube to have tires put on my truck, and the guys there were very helpful got me in very quickly and did an exceptional job. I would definitely recommend bringing your vehicle in for service, and will definitely be a repeat customer for all my service needs on my vehicle. Thank you Jeff and Brandon for all your hard work as well as the entire team who pitched in and helped!

I come here for regular oil changes, and have twich come for brake work (rear then front). They are ALWAYS clean, and professional here. Theyve never treated me differently or special because Im a female, and have always been truthful about their rates. They once gave me a discount because it came out cheaper than the quote they gave me originally. Great bunch of guys that work here!

Went in for a state inspection (I didnt know they did motorcycles) and got right in. The inspector, Will, stepped right up and absolutely won me over with not only his smile and knowledge but his true desire to help others! He made my time there not a chore but a delight! I will be back and hope he is there to make my next visit as great as the first, thank you!

We were on our way out of town for vacation, when we picked up a razor blade in the rear tire. By the providence of God, we exited the toll way and got there before the tire went completely flat. They were so nice to help us, put the spare on for us and directed us to the nearest Discount Tire and sent us on our way, free of charge. Awesome guys working there.

Give my guy William Spencer a raise. A very profesional young man. Did what he needed to do quickly but with quality. What more can you ask for? Thanks for your good work brother

I stop at this place to have my inspection done earlier, it was in August.Mind you my light bulbs in the rear have never been change since I purchased the car in 2013. When I got there the man tells me that I need a different lightbulb for my signal in the rear lights. The cost over $14.. otherwise I couldnt pass inspection. Funny because I been living in Texas for 4 years already and I never had that problem when doing inspections! 🤔🤔Last month September 30 the same lightbulb it burned out. My cousin asked if I had an extra one. He put back the original lightbulb. Good thing that I saved it. Did he just ripped me of by paying for a lightbulb that I didnt need in the first place?

Canada was the technician who helped me with what shouldve been a quick headlight. But my car gave them all kind of trouble. Canada was persistent, kind and professional and kept me updated along the way and reassured me that he would get it done. And he did! Great service. Friendly technicians and a great price! Ill definitely be back soon!

Came in for a simple oil change and they decided to go through my car and take my air filters out to convince me to get more and new wipers and something called an engine flush. The staff however was very friendly, they also vacuumed my car floors and checked my tire pressure which was nice.

I went into jiffy lube in Garland to get a oil change and my car inspected at 1:00 was told at 1:30 that they didn’t have my filter. So I went and got one. Went back at 1:45 . While I was waiting I noticed they moved my car and had worked on another one. I didn’t say anything at this point until they pulled other one in. It was already 3:00 by then. I asked about my car not being worked on. The short kid working with Dreads told me I could leave . They didn’t even inspect my car are nothing. I will never go back . I will go to Kwik Kar from now . It does not take that long. I don’t advise to go there unless you have a few hours to sit.

They didnt air up my tires enough. I did get the oil changed and they cleaned my windows. But the low air light for my tires didnt go off...

Takes a really really long time for a simple oil change. They brought my car right into the bay when I got here. They lifted the hood right away and 55 minutes later my car is ready.

Will the assistant manager was excellent to work with and very professional.

Great customer service! Plenty of helpful staff to do car repairs quickly. Very clean sitting area with a massage chair. Highly recommend these guys!

Im new to the area and needed to get an oil change and an inspection. I looked them up online, many good reviews. Im here to add another! The staff was very polite and they worked fast! The gentlemen were prompt in speaking with me and provided clear explanations as to what needed attention. Very satisfied with the service and their customer service. I will be returning!

Just waited an hour and a half to change a battery and oil change only to have them tell me in the last 10 minutes that the battery wont fit. Waited 1.5 hours for absolutely nothing.

Fast and friendly at all the locations Ive been to. I go oil changes and state inspections and am able to get it done on my lunch break which is super convenient. They are reliable and do a great job.

I have been going to this store for my inspections for the past several years. If you consistently treat me well, I will most likely keep coming back, they have and I do.

Hi FOLKS!!! I just had oil change from this place last week or so for my 2016 Subaru Legacy. It took longer than usual (like 45 minutes) and I asked them if something wrong. They said “no there is nothing!”and right after oil change, my car started leaking some kind of oil from the bottom that I noticed the following day on the surface of my garage. I was about to drive out of city for business, so I couldn’t do anything and when I returned Dallas, I went to Subaru dealership to check the leaking problem. I have a full report indicating that “instead of draining my old oil, they drained my transmission fluid” and I was about to ruin my new car (20+k miles on it). While I am writing this review, right now, they are replacing my CVT (transmission oil) and re-changing the oil that should have been properly changed by Jiffy Lube. My cost is around 650$ after 74$ paid for Jiffy oil change (Besides 3-4 hours time wasting to fix the mess caused by a “simple task” oil change). I simply paid them 74$ to ruin my car. As new pictures and reports coming, I will keep posting reports and pictures. I am lucky I noticed it early!!!

I go there for my State Inspections. The employees are always very kind and respectful. They even remove the old sticker and replace it with the new one for me, since it is difficult for me to do. Good JOB! Thank you so much!

Always trust them. Great customer service.

They are very professional, kind and concerning of your vehicle. I came in for a headlight restoration and my brake fluid changed. It was explained to me what would happen, I was shown a test showing that my brake fluid was getting really close to be changed and I was provided the cost and fees upfront. Will is very helpful and knowledgeable. I definitely will be returning back soon for any other services I need in the future.

Other reviews are right. Friendly staff, good price, speedy service, what else could you want? Oh, they have a massage chair in the wait area too! 👍

The men at this location went above and beyond when a seal broke around our oil filter. We were so impressed at the care they provided to us as customers we will definitely be loyal to this location.

This facility is REALLY CLEAN! The young man named Will greeted me and was really courteous, and informative. He opened the door and made me aware of all the extra services that come with my oil change. While waiting he came and made his suggestions as to their findings. He was not pushy just very pleasant. I will be returning. I REALLY LOVE this location. They have a massage chair, and everything!

Will was nice and helpful. Thanks!

Will Spencer helped me today at the Garland location. He was very professional and didn’t mind assisting me in the cold weather. Good service and good people.

Great professional service, and timely, highly recommend it.

Not only do they have quick service, but they have diagnosed problems, told me about low fluids and a cracked air intake manifold, replaced the battery, and fixed a leaking windshield wiper fluid connection. They have been a lot more honest and fair than the dealership. AND, they have a massage chair in their waiting room!!!

Canada and the way the teams are trained are great!!! They always give me really good service and although i like to sit and watch its more to watch the teamwork and not so much supervising any of my cars that come through. As long as Canada is there I will always bring my vehicles to get serviced there.

Stopped in for an inspection sticker for my Harley Davidson. These guys were so nice and professional I decided to have my oil changed here on a regular basis for my car & truck. The Pros at Jiffy Lube always do a great job. EXCELLENT CUSTOMER SERVICE!

Came here a couple days ago to get my oil changed and my car inspected- I was an automatic fail because of a busted tail light, and Canada put the replacement part on the next day and only charged me for one (passing!) inspection after it was fixed. Everyone was super sweet and service was super quick! Love this place. Thank you again, Canada!!!

They always pay attention to detail always give me a heads up on whats going on always recommend but never push you and always do professional work cool people!! 👍

A very nice place for you car services, The team are knowledgeable and offer advice on your car repairs, very friendly team and they have free WiFi and Coffee .

My experience at Jiffy Lube was fantastic. The gentleman working the front counter was so kind and helpful to myself and everyone in the waiting area. I really appreciated that they walked through everything with me and told me when I would need some additional work done, rather than just saying I need it all at once like many other providers would. Truly a wonderful experience!

Well I wouldnt go to any other place nor other Jiffy lube the service at this location is so Excellent that I by pass any other Jiffy Lube just for the excellent service at this location period. A forever customer

Professional and friendly service. And, by the way, veteran and first responder discounts!

Very professional. Quick service. Great staff.

Canada is very Polite and Professional. Excellent job explaining issues and provide solutions that in the long run extends the life of a vehicle. I would give more than five stars if there were more.

Ive been bringing my car here since it opened. I always get my state inspection done here and they do it so quickly! Love that this place is so close to my house. Awesome management and awesome work. Oh, and they have a really nice massage chair so the short wait feels even shorter...!

10/3/19 I had an unexpected flat, I was around the corner from my home where I was headed for my son to change the tire because I had notice it was low but it went completely flat before I could make it there. The guys were so nice and put my spare on for me and did not charge me a dime! This is truly service. Not a requirement and not found in companies anymore. I recommend this store for honesty and politeness.Thanks Guys for helping a lady in distress!!!

Best place to have my car serviced, I wont go anywhere else. Staff is super great and the massage chair is a bonus. Cleanest shop Ive ever seen. Coffee bar is awesome and they are super quick done in a Jiffy!

Fast and simple. They inspect motorcycles so quick. Gracias.

Canada and his crew are super professionals. I appreciate how up-front they were about what your vehicle does or does not need. Im new to the area and they wowed me with their service. This is definitely my one stop auto-shop from now on.

Ive always had a good experience with this location. Fast workers and very polite.

I had a great experience at this location! Everyone I interacted with was professional and trustworthy (thanks, Brent) and the turnaround was super speedy. Plus, theyre one of the few service shops open on Sundays. The massage chair in the waiting room is definitely a bonus. Highly recommended!!!

I love this place, I always bring my car here. Canada is the best, he always helps me out and explains everything to me. Very thorough and does a quick but WONDERFUL job! Thank you so much guys!

Awesome service! Great crew! I was done in no time

TEAMWORK, Professionalism, Respect, Car of my Vehicle.

I came in for a vehicle inspection this morning about 10:30am. A very courteous gentleman greeted me immediately and told me the service would only take about 25 minutes. The place looked well kept and clean. They had a tv playing in the lobby to watch while you wait. The vending machine was out of order, but I only mention that in case you come and want to grab some munchies while you wait. You might need to bring your own. The wait time stated was spot on and another gentleman proceeded to process my payment with kindness and professionalism. They offered a veteran’s discount, which he promptly deducted from my total. They did mention my air filters could use replacing and even though I could have done those myself and save myself some money, I was willing to pay for the convenience of them taking care of it while I was there. These men work hard and the location is rated highly by patrons, so I am more than willing to aid in ensuring they get a good paycheck. Like I told the gentleman at the register, what they do is not only appreciated, but a vital necessity - so it was important to thank them for continuing to provide their services during this pandemic and communal upheaval. Once my vehicle was completed, it was waiting out front with the door open for easy access. My keys and documents were on the dash waiting for me. What I appreciated is that the personal belongings that were in my vehicle appeared to be untouched which was upstanding on their part and a relief, so I appreciate this location for having integrity in this arena. One last note, they were wearing masks and, if I’m not mistaken, gloves as well. It is nice to know they are considering the health of their patrons while ensuring their own wellbeing. I am sure your visit to this location will be a quick and pleasant one as well.

Been going to this location for a couple years. When a new and closer oil change place opened near my house, I took my car there and they just werent as good as this jiffy lube location. The folks here seem to know what theyre talking about, help with recommendations that fit your budget and Ive never had any problems with my cars after visiting. One of the folks there, Canada, was great, professional and friendly explaining everything related to both of my cars.

Very quick, efficient and excellent customer service! Not like other places that try and to get you to buy unnecessary add-ons with their upsells.

Service is awesome here and the work was done quickly and correctly at the right price. They did a great job on both my Nissan and My Ram Diesel for hundreds less than the dealer. Win, win.

Very nice guys. And I love the massage chair 😁

Ive been to this location several times and each time Ive had a pleasant experience. The waiting room is very comfortable. The pricing is reasonable & the staff does a great job here. Very friendly & convenient to home. Will definitely be back! 👍

They were super fast and efficient during my visit. They didnt try to oversell me things I didnt need. I was very happy with the service I received. Very nice young men!

These guys ALWAYS treat me well. Once, they even recommended that I wait another month for an oil change because I had more miles and time left on the present oil. Theyre helping me minimize the cost of driving while still giving great service. Now, this is the only place I go for oil, state inspections, etc.

The service was so good when I took my Jeep Compass in that I decided to go back with my new vehicle a Cherokee. Manager and techs very helpful and courteous, not pushy or hard selling anything. Explained the vehicle upkeep needs along with Jeep’s recommendations. Timely prompt service and there’s a great waiting room with a massage chair, Keurig coffee and vending machine if you’re hungry or want to relax the brief time you’re there. Very clean and in great surroundings in a very accessible area. Will definitely continue going to them for my vehicle’s service.

Great customer service!

I was pleasantly surprised by the awesome customer service I received from jiffy lube garland tx 3201 west Campbell rd will definitely be returning

The techs at this Jiffy Lube are professional, courteous and friendly. I had my vehicle safety inspected and really appreciate their service.

I have to say this location had the best customer service I have nothing but good things to say about them! This team really tried to help me to the best of their ability and were very honest! thanks guys for your awesome work!

Friendly staff!! Clear explanation by manager about issues on the car.

In my experience mechanics are usually kind of condescending to customers that dont know a lot about cars, but Ive never experienced that at the Shiloh Springs location and I really appreciate that. They do good work and are always friendly, even remembering me after not coming in for six months or more at a time.

These guys are great!!!!! The second I pulled up they were there to help. Canada, Brandon and Joe were absolutely fantastic and got me back on the road very quickly. My old truck feels alot better on the road now because of them. I definitely recommend using this location in particular.

Nice customer service!

Great experience from start to finish. Canada was awesome. Had me in and out in a “JIFFY”. They will have all my oil change and inspection business.

So I changed the wiper blades on my wifes car. Because it was due inspection. Three weeks ago. She has worked from home so car not been really driven. She calls me afterwards to tell me the blades would not pass because they were worn out. No way. Feel like they took advantagefor her. It wasnt the 18 dollars but the taking advantage.

Service advisor Canada and associates were very professional I had vehicle and motorcycle inspection done just now and they have excellent customer service in very professional way~ awesome job Canada and associates~

They were really quick, friendly, and even tidied my car a little bit! However I felt like some of the staff were dishonest with me. They said my brakes were getting close for a brake change and recommended I change my brake fluid, except I got my brakes replaced only 4 months prior. They also forgot to rotate my tires and gave me a reasonable excuse as to why I didn’t need it, but I was distrustful of their service at that point and left. Never going back.

Daniel and Ray had excellent customer service, got me in and out in no time! Love this place! Highly recommend!

Its nice to visit a shop thats non-commission. I needed some things done beyond the oil change I came in for, and the guys simply informed me as opposed to pushing me. These fellas dont talk down to you, they keep it simple and are really focused on whats best for you - they dont care about what makes the most money. Very refreshing. A nice alternative from the sales-hungry dealership.

I believe his name was William at the front desk very helpful and professional would definitely come back if my car needs any work

Every time I am here...I have such confidence that my vehicle will be well taken care of. I am pleased with their customer service and how I am included on the necessary actions on my vehicle. Will be returning for my vehicle inspection 👍🏽

Nice staff, a bit pricey but its honest service.

Friendly knowledgable staff, fair pricing and always getting coupons for the next oil change in my email. Best thing is the no gravity full body massage chair they have in the lobby to use for free while you wait!

Great customer service!

By far the most polite, honest and thorough staff Ive ever encountered getting my oil changed.

The staff and facility are absolute top-tier. The guys in the shop are refreshingly honest and truly customer service oriented. They went so far as to college money from my floors and physically bring it to me before vacuuming my truck carpet.

These guys are great. I typically go here for oil changes but I had my oil changed at the dealership because it was free and I was already there for other work. Big mistake, the dealership forgot the very basic step of tightening the drain plug. These guys fixed the dealerships mistake quickly and we were on our way. They will have my business for as long as they keep up that kind of service.

I had an oil change done which was a bit pricier than what I usually come across, but it was close to home so I didnt mind. The issues occurred after it was completed. Acceleration was very sluggish and my check engine light along with my vehicle instability light came on after I got home and took it out an hour later. I have a 2017 Camry so this is not an old vehicle. I brought my car back and one of the tubes were not tightly placed. They did fix it, but honestly I dont think this type of stuff should even happen. Luckily I only lived 4 minutes away. Going to continue monitor my car for any other issues.

Thanks for using a torque wrench for my air intake filter, I guess Im not supposed to ever be able to take it apart again. (Sarcasm)Update: I was able to open it with a socket wrench and some muscle. The bolts werent stripped like I feared. So Ill change this to 3 stars. Just not so tight, youre holding an air filter box closed not securing a wheel.

This location is a very good with the customers. Very helpful and professional workers. Quick in and out for your cars.

Well folks, I guess $57.00 is the new norm for a conventional oil change. Please remember to get your discounts in order before leaving this facility! Even with the promise of a discount, you may be paying too high of a price after all is said and done. The location was convenient and the service was fast, but only somewhat friendly. The prices are dealership high and if you bring an air filter with you for them to change, think again. I was told its a $90.00 hour fee. -Good luck with that! I did it myself. (The other shops change them for the asking). Anyway, after being nickel and dime to death for services I did not need or could easily do myself, I will be going to the other shop down the road.

Have brought our van here a few times. We had a slight problem this last visit, but the manager and assistant manager were honest and took ownership of the mistake. They made it 100 percent right and I will not hesitate to bring my van back.The way a company acts when things dont go perfect is when you can really tell what kind of company you are dealing with.

Great job

I have been there for oil changes and car inspections for 2 cars. The management and ALL the employees have been the absolute BEST when it comes to customer service. I have a disability that makes it difficult to walk and they went out of their way to help me load my groceries, from the store right by them, into my car. They also fixed a few little items I needed done with no extra charge,. Im old enough to have been to a lot of different oil change places and dealerships, but I have NEVER, EVER, had such a fantastic customer service than I did with this Jiffy Lube. I will definitely keep being a regular customer.

Awesome job had brake service done - nice facility

First time visiting this location or any jiffy lube for that matter. Will definitely return. I will say all I got done was an oil change, but it was great. Very quick service, and personable staff that didnt try and sell me on things I already know I need done or that may need fixed. Just did what I came there for and I loved it.

Great customer service, they were very nice and speedy and they do motorcycle inspections!

Quick and efficient oil change. They left the cover off of my cabin air filter but I came back the next day and they fixed it for me instantly. Friendly staff that values customer service.

I just need an inspection. They were fast and friendly.

I had a fabulous experience at this Jiffy Lube. Daniel and Canada had great customer service and were super helpful. There was no pressure to add additional services. The location is clean and has free wifi and a massage chair!

These guys are great from check-in to check-out. They inform you on any issues your vehicle might be experiencing. They will always try to find the best deal for you and get you back on the road in no time! Highly recommended

Came in today while running errands. I was greeting maybe three seconds after driving up. Jefferey greeted me was polite and kind. He was very effective at suggesting items to me even if I did not take advantage of the service. Such as tire rotation. This will be the my third time coming to this location and I will return when I need service. Even the items that he suggested. Because of the service that was provided each and every time. I work at a major retailer as a retail manager the level of service today as top tier! Great job guys!

Canada was very detailed and explained everything thing! Would definitely come back!

I pulled in about an hour before they closed. They were all about making me feel like I was the most important customer. Their lobby was the cleanest, most well kept lobby I have seen (and this is just before they closed for the day). They were out of stock on a filter & the manager left the store to retrieve what my car needed to ensure I was completely satisfied. Gentlemen, kudos to the team, you have won my business!

The staff here was so wonderful! They were polite, informative, and quick! I will never go anywhere else. Thanks, guys!