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Public Storage
2100 S I-35, Georgetown, TX 78626, United States
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Public Storage
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Ra
Review №1

I come quite often and Bill is always so kind and helpful. Signing up and moving to different units has been a breeze as my business has grown. Bill is always quick to answer any questions I have and is just a great person to be around!

Ni
Review №2

Great storage facility, clean. Bill was extremely helpful and provides awesome service.

De
Review №3

Bill is amazing! Yall the man recently had BRAIN SURGERY and is just an incredible human. SO helpful, courteous and a joy to be around. The facility is good as well. NOTE there is no circular way out of the facility so if you are towing, be advised! No indication of mold, temp was nice and cool and low humidity.

Ci
Review №4

I acquired my storage space online, but when I showed up to the location the attendant was super friendly & helpful. She showed me where my unit was & answered all of my questions. Super friendly and helpful. The location is great too.

Ma
Review №5

We just checked out today after two months of renting a storage unit. Bill is an amazing person, and walked us through the entire process from the day we got our unit to today. He is very helpful, thank you so much Bill!!!

Be
Review №6

Well maintained location with above and beyond service. Bill, the manager, has taken such great care of me, including personally walking me to my new unit and ensuring that myself and the moving crew knew the ins and outs of the location. Highly recommend!

Ma
Review №7

Bill was so helpful and kind. He took the time to show us the storage unit we were interested in. He also helped make a reservation for the unit. Couldn’t have been more pleased with our experience. Thank you Bill!!!!

Ru
Review №8

Best storage units in town. Very clean. Love the new app that provides access to the gate. Front desk service is always caring and polite. Definitely recommend ❤️

St
Review №9

First class operation. I met with the facility manager Bill who patiently explained the rental policy and procedure. He walked me through the facility and gave a tour of the unit that was available. The paperwork was a breeze. I highly recommend this location and company.

Mi
Review №10

This is a first rate facility. We stored our household goods here while our new home was being completed. The unit was clean, water tight and rodent free! The Staff was very accommodating and friendly. By the time we moved our stuff out I was on a first name basis with Bill who oversees the place. He never failed to check with us every time we stopped in to make sure everything was okay with our unit. I would definitely recommend this site for your storage needs.

Ka
Review №11

Loved my experience here! Established my unit online which was super easy and user friendly. Got there my move in date and everything was ready for me. The staffer, Bill, came out to introduce himself and provided guidance to find carts to help with the move and was just a super friendly guy. I have no complaints with my experience and would recommend Public Storage (2100 address). Thanks Bill!

Da
Review №12

Robin provides excellent and speedy service! Will definitely rent from here again in the future.

Ma
Review №13

Alan and Bill, both managers of this property, have gone above and beyond to help me get settled and organized. The process went very smoothly. Their kindness and professionalism really meant a lot to me. Moving and storing is a stressful process, but they made it very simple and smooth. So grateful.

Sa
Review №14

I rented my unit on line, but was courteously greeted by Bill who walked me though the whole process flawlessly! The unit is easy to get to and was much larger and nicer than I had expected. Bill does not skip a beat ! He was patient with me as I can be very scattered and anxiety ridden during the moving process. Everything fit perfectly into the unit as planned and went very smoothly with the 2 dollies and the elevator. I would highly recommend this facility to anyone. You will not be disappointed in the least!

Ja
Review №15

I am super impressed with the cleanliness and professionalism of Bill and team at this facility. They were fully prepared to answer all my questions, give me a tour, and provide the information needed to insure a great experience. Thanks very much Bill!

Ky
Review №16

Bill was super helpful, assisted us through the entire checkout process!

Ki
Review №17

We have had a unit here for the past couple months and overall the place is clean and people are nice. Parking can be pretty tight at times but we go later on in the day and its usually fine, no big deal. My big complaint and only reason why I didnt give it 5 stars is because when we went today to load our stuff my husband killed about 5-6 ROACHES! Obviously one of the units near by ours brought them in but now all our clothes and stuff have to get sprayed/washed and all that so we dont get them at our new place. Id definitely put everything possible in plastic tubs with lids so it doesnt happen to you.

de
Review №18

Pam had the facility clean and she was very professional and exercised great customer service.

Je
Review №19

I have stored my things here for years and it has been a great experience. Robin is so friendly and helpful she goes out of her way to help you. She is always cheery and delightful. The place is always clean and well lit.

Mi
Review №20

Robin was the nice lady who initially helped me lease my storage space. She was very kind and helpful throughout my lease term. I really appreciate her really outstanding customer service.

La
Review №21

The facility is very clean. Bill at the front desk was super helpful! I had mistakenly gone to the wrong unit and couldnt figure out why my lock wasnt working. Bill took the time to walk down there with and show me the right unit - and, of course, my key worked! Thank you Bill.

Ar
Review №22

Outstanding Staff! Bill and Robin run a tight ship. Entrance gate always working. Plenty of dollies available. Floors are always shiny and clean.Elevator never not working, clean and padded.Lights very bright exterior and interior.My wife always feels safe as she sometimes takes items to the storage alone and early evening.Congrats!

To
Review №23

Bill was great. Thanks for keeping me informed about anavailable unit in this difficult market.

J
Review №24

★★★★★ Bill was a great help with getting me set up, showing me the facility and helping me get set up on the app. Great Customer service, friendly...

Jo
Review №25

Great customer service, especial Bill

Co
Review №26

Great storage spot. Reasonable prices and I really like the climate controlled option. Highly recommend.Edit: all of my furniture molded in my climate controlled unit. Very dissatisfied and public storage did not offer any assistance.

Ja
Review №27

Rented from Robin since day one. Flawless service. I pay once a year on two 10×20 units. I checked today after 3 years and 2 months. Robin did what she promised, very professional, on point. If you want your stuff to look like the first day you put it inside. This is the place.

Ke
Review №28

Storage facility is super clean and organized. Bill, the manager, is professional, helpful and a pleasure to work with!

Mi
Review №29

NPam has great customer service and polite

Ph
Review №30

I am a United States Marine Veteran that has had a storage unit here for two years. On my Marine Corps HONOR, nothing in this review is dishonest. At the time that the storage unit was rented, there was absolutely NO NOTICE, especially clear notice, that the business CAN RAISE THE RATE WHENEVER THEY WANT WITHOUT ANY NOTICE! So BEWARE! My unit has went from $90 per month to $140 per month. That is absurd and the whole entire business practice is unacceptable. Small hikes are maybe okay, but this practice is taking full advantage of customers who are kind enough to use a businesses service long term.In ADDITION, my family while I was gone, called endlessly to the location and to the corporate offices to try to find out why the rent hikes were so much and how to lock in a rate. Even offering to pay a year in advance. The responses were obsolete. They would all take messages and never return calls. They also refused to talk with my family members that were in control of a full power-of-attorney. They were extremely rude and did nothing to retain business because they do not care about the customer. If you are renting a storage unit for more than a couple of months you better rent somewhere else. In general, THIS PLACE DOES NOT CARE ABOUT THE CUSTOMER OR HOW MUCH THEY CHARGE YOU!

J
Review №31

Tina helped us with our rental and she was super helpful. She made recommendations and answered all of our questions. She provided great customer service!

Ka
Review №32

Robin was awesome. She verified that the items we wanted to store would fit in the unit selected. She provided with the best possible cost solutions associated with our rental, and took the time to make sure we had everything we needed. This has been the best rental experience we have ever had. The facility is extremely clean, well taken care of in general, and is conveniently located.

Cl
Review №33

Bill was very helpful. The site is clean and well maintained. We recommend Bill and this Public Storage site.

Br
Review №34

Robin has a Great Personality, and is a very Professional Lady.She was very helpful to me, and she is a credit to this amazing company.Awesome facility.

21
Review №35

Robin did a great job. 👍👍👍

Ka
Review №36

Robin M is the best! She’s so helpful and made everything easy for me as far as helping me set up my storage. I recommend asking for her to make your move easy as ever!

Ga
Review №37

Pam she has Excellent Service

De
Review №38

Great service. My husband and I are using a unit while storing excess equipment while building our second home. Great service and professional staff.

Br
Review №39

Fast and friendly service.

Wa
Review №40

Public Storage is the best. My wife and I moved from Washington state and were offered the largest unit they had for a fraction of the price other storage companies offered. We were treated while making our reservation over the phone by Robin very friendly and professional. Text information about the number of the unit its location on site and the code for the gate was very timely before we were scheduled to arrive. When we arrived Bill, another exceptional employee, showed us the unit and offered the keys and the lock for their very secure locking system. The facility was easy to manuver the largest truck that penske truck rents. As grulling as a cross country move is, Public Storage was a pleasure to do business with. I will recommend Public Storage to anyone I know who would have need of storage. Mr.& Mrs. McCullers

Tr
Review №41

Robin was great! Has us signed up and rented in no time! She took the time to even find us a better unit for our needs! Also a huge plus a clean facility! Thanks!!

fe
Review №42

Great Service! Bill is really great and helpful!

Do
Review №43

Robin made move in and out easy - super helpful. Nice newer facility. Will return if the need arises.

sh
Review №44

Robin is such a friendly, helpful and professional property manager. She gave me a thorough tour of the property and explanation of procedures, units and options for multiple units. The facility is clean and well managed. It is secure with surveillance throughout. Rates seem very competitive. I am happy to have made the decision to make this my storage facility.

Ho
Review №45

Bill was so kind & accommodating for our ENTIRE move out of our storage. Hes an incredible associate -- we madly recommend this SPECIFIC location for all your storage & moving needs. Robin is also lovely & really kind and helpful throughout. Moving is always stressful, but these two + this clean, solid facility made it actually fun & rewarding.Recommended! 5+++ stars!

vi
Review №46

Tina was super helpful! She went above and beyond to help me out! Thank you Tina!

Ge
Review №47

We went to the Georgetown location and Bill was extremely helpful! We’ve never rented a storage unit and he was able to walk us through the different options and show us the unit size we were interested in. He is very professional and friendly we had a great experience!

Je
Review №48

Clean place with great customer service and easy access to my unit.

Jo
Review №49

Bill took great care of me and helped me get a unit in a timely and courteous manner. Place looks really clean and I am glad I chose to store my belongings here.

Sa
Review №50

Had a wonderful experience at move in! Facility is really nice, and clean. Bill was extremely helpful and accommodating when I needed to change my move in time. Robin was very welcoming and thorough and answered all questions I had. I had an excellent experience and would certainly recommend this property for any storage needs!

lo
Review №51

Robin keep the property very clean she is very pleasant to talk to

As
Review №52

The customer service was fabulous. This made our move so easy!

El
Review №53

So happy we chose this facility! We were greeted by Robin when we first came to check it out. She was extremely friendly, informative and knowledgeable. The facility is very clean and orderly. We were very impressed, especially with our customer service representative Robin who patiently walked us through everything! My husband and I had an enjoyable experience during this time of transition! A big thank you to Robin:)

Fa
Review №54

I really had a great experience with Robyn. She first called me to verify I was renting and when I arrived she was very pleasant and knowledgeable. She first showed me the storage and also showed me every way to come in but also showed me how to get to my storage with a straight shot instead of having to take different doors. She was very pleasant to speak with on the phone and in person. The storage room was very clean and before she left she came out to see if I needed anything and if I had enough room in my storage. I am grateful to he for all her help and assistance and I would whole heartedly recommend this storage facility. Thank you Robyn. I do hope I spelled her name right if not its Robin.

Ch
Review №55

Bill from Georgetown did an outstanding job explaining the benefits with joining Public Storage.

Ke
Review №56

This site is very clean and the people there, Cody and Robin, are very friendly and helpful. I give it 4 stars instead of 5 due to the design of the site. There is no place to loop around. You have to pull in, back up and then return the way you came in. This is not easy with a large trailer and impossible for an 18 wheeler. It only has one main lane between the two storage buildings and when there are more than two groups there, it gets crowded and difficult to maneuver in. The storage units themselves are great! Creating a loop around would elevate this to a 5 star site.

Iv
Review №57

The property is beautiful like Robin M .she was amazing help a lot

Mo
Review №58

Tarie was excellent! She definitely provided 5 star service, and then some! She greeted us with a friendly welcome. She thoroughly explained the process, she showed us the size unit we were interested in, and she took the time to get to know what we wanted to store so we were looking at the correct size. She addressed all aspects of renting a unit. She even had both of us unlock and lock the storage unit so we would know what to do. We checked out our code to make sure it worked.The next day I had question. I called and left my question on voicemail. Robin returned my call within an hour. She is taking that extra step to help me with my question.I dont think you will be disappointed with this location. An excellent team!

Ly
Review №59

When we needed a storage unit in Georgetown, we found Elisha at Public Storage South. It’s a good location, well maintained, and Elisha showed us several units. She explained how the locks worked on the units and told us about the extensive security on the property. She offered to sell us boxes and let us know about the “Damp Check” to place in our unit to protect our things. She is very friendly and knowledgeable. We have had a wonderful experience. Highly recommend!!!

T
Review №60

Very nice and friendly staff! Robin explains everything in detail and answers all questions. Units and storage areas are kept clean and neat. Easy access is a plus at this location! I highly recommend Georgetown Public Storage to anyone in need. Thanks, Robin!!

Ti
Review №61

Bill at the Georgetown PS was amazingly helpful to us when we moved in. We were exhausted from a cross country trip with two very full uhauls and our scheduled movers didn’t show up on time as scheduled. Bill kept checking on us as we unloaded the trucks to make sure we were okay. He was so kind!!!! He explained the whole process well, walked us through everything to include the unique key. So glad we chose this place.

Ry
Review №62

Very friendly and helpful staff! Robin was the nicest and friendliest person youll ever meet! She was so helpful and also quick in getting me into my storage unit!

Ma
Review №63

Pam was excellent!

no
Review №64

Bill was very nice and courteous to us

Ja
Review №65

I have had to use a few storage facilities in a couple cities and this one has met every standard. Everything being in order and uniform. I was helped by Robin, who explained little differences from what I was used to, obviously knew her stuff.Happy with this location.

E
Review №66

Robin explained everything thoroughly and was an absolute pleasure to work with. Facility is clean and easy to use

Kr
Review №67

Bill is the sweetest guy! Great service all around from him! Clean and sanitary place to store all your things

Fa
Review №68

Excellent customer service !! love this place.

St
Review №69

Bill was super friendly and had everything ready when we arrived to the facility. The location looks very clean and easy to access.

Wa
Review №70

Robin is extremely helpful and informative, as well as friendly, courteous and respectful. She has a great sense of humor to put anyone at ease. Robin gets a 5 star review!

Me
Review №71

Robin was great at helping me get a storage unit. I walked in and walked out 20 minutes later with everything shown and explained to me! Never have had such a straightforward experience with a storage facility. Thanks Robin!Edit: she also calls me personally every month to remind me my storage is due! Very helpful.

r
Review №72

Very clean property . Polite staff .

Ra
Review №73

Robin was incredibly helpful and patient. Im so glad I chose this location to rent a storage unit from!

De
Review №74

I have been renting a storage unit from here for 4 years. Elisha has always been so kind and helpful and always did everything in her power to protect my belongings including stopping my ex from taking stuff from my unit. I would highly recommend this facility to anyone in need of a storage unit!

Gm
Review №75

I REALLY enjoy my experience here!! I just moved in on the special ( which is a great one!!) Tarie was extremely professional and helpful with all of my questions (and I had a lot!). Robin is so professional too and very considerate always asking me if I need anything!! This storage place far exceeds the one we just moved out of. The cleanliness and lighting is superb!! I feel safe here at night if I want to drop off extra stuff and and they have enough push carts to go around. I thoroughly recommend this Public Storage!!!

Hu
Review №76

Very nice customer service from Robin.I didnt end up renting a storage unit from here but I appreciated the politeness and ease of reservations.I reserved a storage unit online to get the $1 month deal for the first month. It was easy, no money/card needed at that time. The following day, Robin from the facility attempted to reach me and left a polite vm about my reservation. However, I decided not to follow through with the rental and returned her call to tell them. She was professional, polite and just mentioned to keep them in mind. No pressure to rent from them or even a question as to why I chose not to rent.

Dr
Review №77

This is definitely a 5 star place. Moving is not a fun experience, however, Robin and Ruby in the office were great. Always cheerful, informative, and all accommodating . We will us Public Storage again for sure!!

do
Review №78

Gracious people running this facility. Enjoy the hours of access and the cleanliness of the property.

El
Review №79

The customer service was wonderful. Robin was very helpful and thorough in explaining all the sizing and prices. The process was very fast and easy. The facility has easy access and it very clean and secure. Highly recommend.

La
Review №80

Needed a storage area for a short time. Robin was outstanding helping me with my storage concerns. The facility is very clean and well maintained. I would not hesitate to use them in the future.

Pa
Review №81

New units, very clean facility with a helpful staff. Trying to find out to give review on google was a pain though

Ca
Review №82

I wouldn’t recommend this place for anything.Customer service there is awful.I heard this place was good and reliable but it isn’t. If I could give zero stars I defiantly would.Just now called and spoke to “Val” absolutely rude!I just needed to get prices because I am moving soon I explained what things I had and instead of wanting to help she just kept cutting me off. Don’t waste your money. If it starts like that for just phone calls imagine how every month would be.

Pl
Review №83

Robin was very friendly and helpful and made the process of renting a unit easy and quick.Plus the facility is super clean. Would definitely recommend !

Ma
Review №84

She is a nice lady and I like how she serve me Elisha

Jo
Review №85

Ruby and Robin have been a great help. We have been here for over a year and have not 1 bad issue. Been a great service overall. Thank you.

Br
Review №86

Bill was so helpful and kind! Made sure all of my questions were answered and was extremely patient with me !! Wonderful experience

St
Review №87

The process was very smooth. Robin, the manager, was very friendly and helpful. We were the first ones to rent our unit, so it was immaculate! A great experience. We recommend this location to anyone who needs a storage unit.

De
Review №88

Super helpful and sweet. These gals were amazing!

Ma
Review №89

Robin, the manager is extremely helpful and always asks if I need anything for my storage or if its suitable for my needs.

A
Review №90

Cynthia saved the day! My movers were emptying our unit at the same time as several other movers there. My guys accidentally left my bed rails near the elevator. Cynthia noticed just after we had left, and fortunately got in touch with us before we moved! If it werent for Cynthia, we would have our mattress on the floor at the new house. Thank you, Cynthia! PS This is the taller, newer Public Storage on the same road. Super clean and terrific management. Highly recommend this place for your storage needs.

We
Review №91

Bill was very helpful and professional in helping us getting everything set up. The facility is very clean and would 10/10 recommend!

Sa
Review №92

Loved this place! It was such an easy process to rent and then to cancel it!! The staff was always so pleasant to talk to.

Gr
Review №93

Friendly staff. Very helpful.

Al
Review №94

Great location. Clean and great customer service. Thank you Robin and Bill.

Sa
Review №95

Robin is very friendly and helpful ..she took care of all needs explained everything very helpful . She is awesome ! Come see her shes a good person very informative

Ab
Review №96

Tarie was beyond helpful, she even called other locations for me to make sure I was getting the best deal on what I needed. Truly awesome customer service. Facility is very clean, well maintained, has security cameras, very nice freight elevators, and complimentary moving carts. Both Tarie and Bill were great in making the check in process easy. Peace of mind is everything when storing your things, and Im very happy I chose this location.

He
Review №97

Cynthia was knowledgeable, efficient, and friendly. What a great experience to have when moving households. The best yet in all the years and moves. Love it!

Er
Review №98

Robin was very helpful, friendly, and knowledgeable. She took the time to explain everything so that nothing was left to chance. I would recommend Robin and Public Storage.

T.
Review №99

Purchased a box. Opens at 930am. Staff (2)was not in front office. Doors were locked. 10 min later they opened up. They were doing a walk thru. They should have started earlier to open on time.

Mi
Review №100

Robin was awesome! Very professional and service was great! Highly recommend!

Information
23 Photos
100 Comments
4.8 Rating
  • Address:2100 S I-35, Georgetown, TX 78626, United States
  • Site:https://publicstorage.com/self-storage-tx-georgetown/5237?pid=pslocalsearch
  • Phone:+1 512-640-6442
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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