user
Iconic Garage Door Services
13634 E Williams Field Rd, Gilbert, AZ 85295, United States
Appearance
Iconic Garage Door Services
Comments
Je
Review №1

We have been having trouble with our garage door intermittently refusing to close with the remote. I made an appointment online for the following day. The tech, Paul M., arrived right on time and identified the issue quickly. It was a 16 year old opener so it was definitely time for it to be replaced. He had all the parts right on his truck and was able to do the work in the same visit. He even had a replacement outdoor keypad that I requested. I felt that the price was reasonable and he didn’t try to hard sell me on anything. He was very friendly and we chatted about dogs for a little while because he heard my puppy barking at him. I am pleased with the work done and would recommend Iconic Garage Doors.

Jo
Review №2

Paul was terrific. Showed up as scheduled within 1/2 hour of calling. Friendly, polite and knowledgeable regarding my situation. Work was done. Quality and professionalism all the way thru the entire service call. Well done. Thank you Paul and Iconic Garage Door. Will be calling again for any future issues with my doors.

Tr
Review №3

Moved into our home in February and started the process of remodeling...when it was time for the garage door I was thinking I needed not only the opener but also a whole new door. After researching and reading reviews online I went with Iconic. I called and got an estimate appointment with Bill. He came out and showed me what he saw which did not include a whole new door! He said my existing door was in good shape. I was impressed! Because I was in the middle of a remodel, the garage was full of stuff so we scheduled the appointment out a bit. I had to call back due to some delays in getting the house done and they said no problem. My new system was installed today and it is awesome! Bill did a great job on the work. He walked me through everything he did and showed me how to set up the app and how to run everything!! I appreciate the honesty and not upselling me when I didnt need it. I appreciate the customer service in getting and moving my appointments. And I appreciate the finished product! Thank you Iconic and thank you Bill!

Br
Review №4

Bill came by at 6:30pm and was happy to repair/tuneup my garage door late in the day. He was very knowledgeable and provided great information as he fine tuned my door. I have already recommended Iconic to neighbors and appreciate the friendly and helpful service!Thank you

St
Review №5

Great service! Called and Victor was sent over within 3 hours. He inspected our openers and determined that the motherboard was dead on one opener. He also explained about LED lightbulbs causing issues. After explaining options, I had him replace both openers. Would use and recommend Iconic doors in the future!

Te
Review №6

Bill was exceptional and gave me a comprehensive assessment of what needed to be done. Very reasonable pricing and quality work. I would recommend to anyone.

Mi
Review №7

Trent was very knowledgeable, friendly and I enjoy the quietness of my garage door opening again. Also, he did not try to sell me on unnecessary work. He was very honest. Thank you Trent!

Do
Review №8

Bill R was right on time. Was very informative and explained everything he was doing. Gave me all my options and possible upgrades available. Explained doing regular maintenance and why. Highly recommend Bill and Iconic.

Lo
Review №9

I cannot say enough about the quality of customer service and care I received from Iconic! From my initial call to the technician who did my repairs. Top notch in EVERY respect! Will never use anyone else.

Je
Review №10

Victor was so pleasant and professional and really did a thorough job. I also feel that iconic garage door services churches are reasonable price for installing a garage door opener, which I had already purchased. I highly recommend this company and well use them again but I hope not in the two near future if you know what I mean.

Ve
Review №11

Victor was truly amazing. He was great with communicating, came out at the scheduled time for both quote and install. Very knowledgeable. He did not seem pushy or upsale us. He was efficient and courteous. At the install I was very busy and he worked without any disturbances and even patient enough when I had to step away while teaching me how to work the app. Would highly recommend him.

W
Review №12

Iconic replaced two garage doors for us and also installed a new garage door opener. That was a couple of months ago and I am happy to report that everything is still working great, we have not encountered any problems. The installer was professional and courteous. He left our property in clean condition. We are very happy with their work.

Al
Review №13

Wonderful experience from start to finish. I reached out for a quote and was given a very reasonable price, Victor went over everything with me and we realized I had a special size door. I’m glad it was noticed before anything was ordered so no hiccup there. They stayed in good communication and Trent came out and did a fantastic job on putting the new door in. I would recommend them to any of my family or friends!

Jo
Review №14

Trent was extremely quick and knowledgeable. He had suggested that besides my springs the monitor could possibly have a problem. But instead of immediately saying there was a problem and charging us, he thoroughly took his time and made sure everything was fine. Which I SO greatly appreciate that he wasn’t trying up charge or do unnecessary work.We also mentioned that we couldn’t remember our last garage repair company so he made sure to put small stickers on the motor and inside garage button. Very thankful for that since we would have most likely lost the paperwork down the road

Sa
Review №15

The whole experience with Iconic was wonderful! Scheduling the appointment was easy and friendly. Bill arrived well within the quoted time window and even texted when on his way. He knew exactly what the issue with our door was and how to fix it. I felt confident in his abilities and pricing was reasonable. He was genuinely friendly, knowledgeable and fixed the issue on the spot. I will not hesitate to call Iconic in the future for any garage door needs.

Ma
Review №16

Bill did an excellent job! I was very happy with the service especially that they were able to fix my garage door the same day after hours. We had an emergency situation as we were going out of town first thing in the morning the next day and they were able to come that evening to fix it. Bill fixed it right away and recommended other parts to ensure the door would work better. I definitely will recommend Iconic Garage Door to my family and friends.

Da
Review №17

I had Bill come in to service my garage door. Very professional, knowledgeable, fast, friendly to me and my neighbor as he answered our questions and concerns about my garage door along with my neighbors garage door questions as well. Reasonably priced to put a strut on the door. Cheaper than Amazons strut, plus better quality metal. Will definitely refer to friends and family. Bills a great asset to Iconic Garage Door Services. Love the service and the companys response time. Give Iconic a try, and experience their service yourself.

Wi
Review №18

Paul is a really cool guy. Does great work. Would use Iconic again in a heartbeat.

Wa
Review №19

Paul was very nice. He inspected the opener, told me the problem and quoted the price to replace the opener. He told me the old one was not repairable. The price was fair so l told him to go ahead. He was done very soon and l was very pleased. I would recommend this company AND PAUL to anyone needing garage door services.

La
Review №20

Victor R. was very communicative during our interactions and did an amazing job of explaining my options to me and being very honest in his recommendations of how I should proceed. He was very diligent in performing his job and I will 100% be calling Iconic Garage Door Services and requesting Victor for any future service we need on our garages. Thanks so much for a lovely experience!

SH
Review №21

Paul was terrific ! Came early than scheduled after he called and checked. Suggested new rollers which has made the door so much quieter!Very efficient! Very pleased !

Br
Review №22

Didnt know a garage door could be so quiet! No longer have to wake up to the sound of the door opening and closing. After a year of manually lifting my door Im super pleased to press a button again. Bill R. did a wonderful job of transforming our garage door experience.

Ju
Review №23

Trent and Iconic Garage Door were an absolute pleasure to do work with. We had a new build about one year old when a microburst hit our home and damaged our cheap aluminum door. We had the builders garage door company give us a quote on a replacement and they were about $3600 for a full door replacement on a door that probably cost about $1200 new. They also told me that it would take 5-6 months until they could get a replacement door for us. I contacted Iconic and they came out and surveyed the damage and said we only needed to replace the bottom 3 panels and that we might want to add 4 struts on the back for added strength for the future, along with a heavier duty spring all for 1/3 of the quote that the full door replacement that would take 5-6 months to get in and installed. I cant say how thankful we are that we used Iconic. They came and installed it within a week. Great work and Thank You!

Fr
Review №24

Trent did a great job. He was quick, clean and focused throughout the installation. His knowledge with the products was obvious and reassuring. A true asset!

M
Review №25

I got a quote on Wednesday and they installed my new doors on that same Friday. Very impressed! Price is just right! Customer service is top notch!

Sh
Review №26

Paul was awesome. Super polite, knowledgeable, did a thorough inspection and even helped me in a tight jam. I live in a very public area and had to take time off of work because of my garage breaking. He came right out and took care of business.

Sh
Review №27

Excellent service. They came out on a Saturday and easily solved our problem. Trent even adjusted the garage door tension to avoid the problem in the future. We’re very happy and will call Iconic for any future garage door & opener needs.

Se
Review №28

Professional, on time, diagnosed the problem and gave me an accurate quote for what he was going to perform for the repair. Repair was done timely and accurate.Victor is an outstanding tradesman and knows garage doors!Thanks!

Gl
Review №29

From the time I called to set up an appointment I was greeted with great customer service right down to the fantastic communication with the service tech when he arrived at my home. The repair was done with high quality service along with quality parts. I would recommend this company to all my family and friends. Great job to Darlene and Bill!!

D
Review №30

Bill is awesome! The man is an expert at what he does, you can see this with just a brief interaction. He’s incredibly thorough and knowledgeable. He won’t just tell you that you need something, he’ll explain why and show you. In addition to fixing my garage, I now understand how it works. Thanks Bill!

Er
Review №31

Phone customer service was great. They got to my door fast. Inspected the door, gave me a solution and possible other fixes if needed. Only needed a few things and I was not taken advantage of. Price was not bad either compared to other companies. Awesome all around service. Highly recommended

Ja
Review №32

Absolute great service from this company. I made a call when my garage door spring snapped, the rep who took my call was great and even squeezed me in since her driver was ahead of schedule. Within 2 hours both of my springs were replaced and my garage door was up and running from the time I places my call for help.Bill was awesome he went over my garage door system and assured that all I need is to replace the springs, no other up selling.I will always use Iconic for all my garage door issues and so should you.Great customer service great company!Thank you.

Ro
Review №33

Bill and the team were awesome. I appreciate the excellent customer service from Darlene as well. She made it so easy to schedule the repair for my garage door. Don’t bother calling anyone else, just call Iconic. Hands down the best garage door repair company out there

gl
Review №34

Sebastien with Iconic Garage Door did a wonderful job fixing our garage door. He was courteous and had very good communication skills. He explained the problem, fix and even shared some maintenance tips. A good experience and reasonably priced. Highly recommend!

Sa
Review №35

Bill R. Came out right on time today and put up 2 springs and 2 stronger cables on our garage door. He explained the function of each. I dont think it took even a half hour for us to get back into our garage. He also gave us a 10 year warranty on these 2 new springs and 2 extra thick cables.

St
Review №36

Iconic did an excellent job installing my rv garage doors. Trent and Paul stayed and made sure everything was perfect before they left.Ive used Iconic before on a friends rv garage that I built, and when it was time for mine, there was no question who I would choose.Highly recommended.

Do
Review №37

Trent was very professional. I’ve used Iconic Garage a couple of times before and have had a great experience each time. Trent and Victor are an asset to the Company. Would highly recommend to anyone who needs professional help with their garage door.

kr
Review №38

I had a spring break on my garage door around 2:30 in the afternoon. Paul from Iconic arrived shortly after 6pm and freed my vehicle from captivity by 7:30! Thanks for the quick and friendly service!

Je
Review №39

Highly recommend Sebastian with Iconic Garage Doors! His company has the best customer service from the minute they answered my call all the way until the job was completed nothing but professional people. Sebastian was able to repair my garage door quickly after another company showed up and said it was not able to be fixed for several days and just left. Highly recommend this company for all your garage door services! Definitely will recommend Iconic Garage doors to all my friends and families. Thank you again. Really appreciate Sebastian helping me on his day off!!!

R4
Review №40

Bill was great. Door was repaired quickly and at a very reasonable price. Another garage door company said the door needed to be replaced, costing will over double and taking a week longer and than what Bill and Iconic were able to correct in just a couple hours.

Je
Review №41

Bill did an amazing job repairing our garage! Was able to get seen on a late notice. Very good company. Definitely recommend them for any type of garage repairs.

An
Review №42

Awesome service, fair price for garage replacement. The team was knowledgeable, professional and on time. I would highly recommend if you need your garage repaired or replaced. They dont try to up sell you, yet they give you the best options to consider.

Ha
Review №43

Great service! Very professional and explained all recommendations in detail. Completed work the same day! Strongly recommend Iconic Garage Door Services.

La
Review №44

This company is amazing. The owner comes out to quote the job and explains everything to a tee. The technician that came out was very professional and made sure before he left that we knew how to use all the openers and keep the door maintained. Super nice and easy people to do business with. Trent thank you. The door looks amazing

di
Review №45

Victor was very patient with answering all my questions. Great service!

Br
Review №46

Bill was very thorough with his inspection and asked a lot of questions to ensure he found the right solution. He arrived much earlier than expected, was very personable and took his time making sure everything was set up and working correctly. I was very impressed with his service and will definitely use Iconic Garage again!

Ed
Review №47

Bill R. Repaired my garage door. He went above and beyond to make sure everything worked great. He is a superstar! I am so glad Iconic called me back to see if I still needed help. Thanks to the lady (I forger her name); if she didnt call back Andes days after my initial inquiry, a good chance I would have called another company. Good work you guys, from first call the completion, total professionalism!

Di
Review №48

Bill took the time to show me and explain all the options. He was polite and professional. The next time I need my garage door fixed I will definitely call Bill.

Al
Review №49

Bill R. did amazing! He was knowledgeable and patient with hardware we already had on hand. He made sure to explain why some extra parts were necessary for safety as well. We appreciate the great work!

Ja
Review №50

Amazing service from calling in to schedule an appointment to the actual repair! Sebastien was awesome! He is super knowledgeable and really works to take care of you. I would highly recommend them.

Ma
Review №51

Paul was amazing. Quick, friendly, and communicated very well so we understood everything before hand. Would highly recommend

Hu
Review №52

Sebastien and Paul were awesome!! Iconic garage doors did not disappoint. The customer service from Darlena was exceptional as well. Sebastien did not try to over sell me and worked quickly, efficiently, and was very professional. I would HIGHLY recommend Iconic to anyone is need of garage door repairs!

B
Review №53

Thank you to Bill the fantastic service on our garage door repair. Everything was explained in detail and the quality of work is exceptional. Highly recommend.

Jo
Review №54

Our experience with Iconic garage doors was above par. From the initial proposal to ordering and then install was professional and courteous.The installer, Trent, did an amazing job. Very patient, neat and clean. Took the time for complete set up with WiFi, automobiles and custom features.Two thumbs up and I’d use Iconic garage doors again!

Jo
Review №55

They did a great job! And gave me a great price. I would highly recommend them to my family and friends.Thanks again,John

Re
Review №56

I LOVE our new garage doors that Iconic garage door services installed. The tech, Trent N. was amazing. Very professional and so nice. The doors look so beautiful. We had several quotes and Iconic was by far the best price. If I could give more then 5 stars I would. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️I’ll be sharing Iconic garage door services to everyone.Thank you for a wonderful experience.Renee Greene, Sun Lakes Az.

Br
Review №57

Trent showed up at the scheduled time. Answered all my questions. Quote from Sebastian to installation by Trent was a hassle free process. Excellent response time to a few questions I had between quote and install. (Thanks Darlena!)

Ki
Review №58

Sebastien was very professional, great knowledge of his craft and let me know when he would be here. He discribed the problem, what caused it, and how he would fix it. Once complete, in a very timely matter, he went over everything he did and showed that it all works now. I will definitely recommend Iconic Garage Door and will call on them again it needed 😁

Ra
Review №59

Great customer service. He is very knowledgeable and honest!! I highly recommend this company.

Dr
Review №60

Awesome! The best experience ever. I’ve used other Garage Door Companies but none come close to: Service, Quality, Fair Pricing. They are super friendly, helpful. Most importantly they care about you and your safety. Thanks guys

Qu
Review №61

Excellent customer service!! I inquired about garage door repairs in a Facebook group and shortly after Darlena Johnson reached out to me to schedule service. Technician Bill came out on the same day and was able to fix our garage door. I recommend Iconic for all your garage door needs

Re
Review №62

I read a lot of reviews for Sebastian on Facebook. He came highly recommended. The recommendations were warranted. I had thoroughly messed up the way the door operates. Without going into detail, the existing spring was not the right one for that door. He explained everything thoroughly right down advising me NOT to do anything in the future if there is a problem, call him. My wife was very happy with that because I have a history of “fixing” things worse than before I started!

Da
Review №63

Sebastian was great! He arrived right on time and was able to have our garage door up and running in no time. Very professional and courteous. Knowledgeable and answered all our questions. Would definitely recommend to anyone needing garage door maintenance! 10 out of 10!

De
Review №64

Great experience with Iconic garages.Thank you Sabastin and TrentI love my new Garage door!

Ra
Review №65

On time, professional and well prepared, this team is great at what they do. Good communication and satisfied customers - we love our new garage door! The owner was knowledgeable about garage door options, pricing and consultation. We appreciated the expertise and guidance.

Ma
Review №66

Iconic Garage Door Services was amazing to work with! Our garage door stopped opening and need updating. They were quick to respond and scheduled an appointment the next day. Sebastien texted me when he was on his way. He reviewed the state of the garage door springs, opener, bearings, and rails and made a recommendation to do an overhaul and a opener replacement. They were able to start the work immediately and completed it in 1.5 hours. Before leaving, he walked me through the set up of the wifi, camera, and outside opener. The Iconic Garage team was professional, knowledgeable, and cost-effective. We are happy to share our experience with others.

Pa
Review №67

As a fairly new resident of the area I quickly discovered that I did not want to endure another summer with my car parked out in the driveway. Unfortunately that meant I needed to get all new door, opener, hardware, etc. Iconic came out and did a thorough inspection of what I needed and gave me a quote. Although they ended up not being the lowest price I went with them anyway and Im very glad I did. The installer did a great job, he cleaned up after himself, and he helped me get the opener set up with all my apps and vehicles.Will definitely recommend.

Jo
Review №68

Fast and friendly service at a reasonable price. Highly recommend.

Mi
Review №69

Iconic Garage Door Services Service was excellent in part because the company sends a technician to provide a quote prior to service/installation. In our case we needed new bottom door seals, new rollers, spring inspection/adjustment and a garage door opener for a golf cart entry that has never had an opener. We called 4 garage door services, and only Iconic provided a free inspection quote. Our garage doors are 28 years old so the bottom seals were overdue for replacement. Our concern was to get a very good seal to reduce entry points for scorpions and the elements of our environment. Victor advised us to replace the steel garage door seal retainers and install a larger seal. His quote was higher than the other company telephone quotes, but the fact that Victor would provide the actual service, was a huge factor in determining our decision to have Iconic service our door. Our golf cart garage door does not have electrical service at the point of opener installation and Victor upfront advised that we would need to have an electrician wire a new outlet. However, to insure the installation would be complete (less outlet), Victor advised us to have an extension cord available when he installed the opener. Iconic ordered all the specific parts for installing the bottom garage door and 3 days later completed the entire service. End result: 2 garage doors that operate like new.

Ma
Review №70

Was able to get my garage door fixed on the same day I called. Bill R showed up as scheduled, answered my questions, gave me options and then fixed the door in short order. I had a couple more questions the next day so I called the office. The info I was requesting was beyond the scope of what they deal with but the owner (Sebastian) called me within a few minutes and took the time to fully answer my concerns.

St
Review №71

Paul M. was on time and courteous. All work was done as agreed and am satisfied with the results

Ch
Review №72

ABSOLUTELY AMAZING SERVICE!! I can’t believe how fast, courteous and professional these young men were! I will recommend you all to everyone I know!Thank you so much!

Da
Review №73

Bill arrived on time, he was very considerate of safety issues, very thorough and answering any questions. He offered me options that kept me in the know and worked with me to come up with the best solution for my broken garage door I highly recommend him

An
Review №74

Fast, efficient, and friendly service. Bill did a great job setting us up with a much improved garage door opener. Thanks!

Ju
Review №75

Were able to accommodate a same day appointment. Showed up when they said they would, were courteous & knowledgeable about the issue, up front on pricing. They were highly recommended by my neighborhood marketplace & didn’t disappoint. I too now would highly recommend & will definitely use them again for any future issues.

Te
Review №76

Bill showed up at the time he mentioned he would. He was very courteous, professional and knowledgeable. He took the time to go over the service and parts he replaced and answered all the questions I had. Bill went above and beyond and was easy to interact with.Alex L

SU
Review №77

What can I say but thanks a million! Response time was so fast. Service was great, fast and efficient. Sebastian was so friendly, nice, patient, and a great teacher full of knowledge.Thank you so much for all you did to get our garage door operational and up to date!

An
Review №78

Bill was very courteous and was able to figure out the issue with the garage very accurately. He was pretty good and knows the what he was doing. Highly impressed with his workmanship and services.Would recommend him at all times.

mi
Review №79

Paul was amazing and did a great job on our opener install and new rollers. Thank you guys

Da
Review №80

Trent was a perfectionist in his work. Even before they did my install I had been recommending Iconic to people in several different groups. Im incredibly satisfied with the product and installation. Thanks for doing a great job!

Hu
Review №81

Trent did a wonderful job! He is polite and patiently answer all questions I had. In addition, he showed me how to maintain the garage door. Recommend the company to others.

La
Review №82

Trent, was very prompt and very informative as to what the job would be. Work was preformed as stated, in a very timely manner. Would highly recommend.

He
Review №83

They were great!! Kind, professional, polite and efficient. I highly recommend them! Thank you for doing such a great job.

Ni
Review №84

Was friendly, knowledgeable, and the price was more than reasonable! Will definitely be recommending them in the future!

To
Review №85

Iconic was great to work with and they got the job quickly at a fair price. Highly recommend.

Ka
Review №86

Great service. Bill was very professional, explained the problem with our garage door, replaced the garage door opener and explained the controllers. He helped me set up the app on my phone to operate the door. I would definitely recommend Iconic to anyone.

Ja
Review №87

Bill did a great job for us today. Very personable and knowledge. If we have any garage problems in the future we will be calling Iconic. Thank you for a job well done.

Aa
Review №88

I had Iconic Garage doors replace my garage door and springs in February of 2021. They did an outstanding job. Everyone I had to deal with in the company was professional and knowledgeable. I highly recommend them.

Li
Review №89

Trent has given white glove service. My garage door looks fantastic and my neighbors have complemented on my awesome new door. Thanks to all the team at Iconic Garage Door for a great experience from day one, on.

Ja
Review №90

Quick to respond, no hidden costs, scheduling was easy. Trent (technician) did a great job. Had the old door down and new one up in two hours. Thanks for the help.

Sa
Review №91

Great customer service. Explained everything thorough. You don’t get that these days! Thanks so much!!

Jo
Review №92

Bill was great no upsell just the facts of what needs repair. Done within the hour and back in service with a quiet door. Price was good too!

Ka
Review №93

I have needed a new garage door so bad. I had 2 cracked panels and parts of the door was hanging off. I havent been able to open my garage door for about 3 years. I was referred to Iconic Garage Door Services by about 10 people. They came out fast to give me a bid and stated the turn around time was about 6-8 weeks. The manager was able to work some kind of miracle and I was able to get a door within 3 days!! Trent installed my new door and I couldnt be more happy with it! I will recommend Iconic Garage doors for years to come!!! Thank you!

Te
Review №94

Bill showed up right on time and quickly replaced a broken spring, worn out rollers and reinforced a weak spot with a strut. Gave me suggestions to preserve the life of other parts. Very pleased with the work and his professionalism.

Jo
Review №95

Great service! Techs arrived on time and got the job done quick! I would recommend this company if you’re in need of garage services.

Er
Review №96

We had some bent brackets on a garage door that needed fixing. They were able to come out the same day to fix the track. Communication was great through out the process. Bill contacted me several times before and after the job was completed. Will defiantly use them again when needed.

D
Review №97

Loved Victor...he was awesome. Straight forward and fast. Appreciate you Iconic.

Sh
Review №98

Sebastian was very patient with me during the purchasing process. He called during installation to see how things were going and if I liked the brown color I chose. I wanted my doors to stand out against my lighter paint color and I’m glad I went that way.Trent installed the doors with another gentleman and they were efficient and personable.Thank you both for making this purchase painless.

De
Review №99

Bill R. was very informative thoroughly explaining the process of the repair and provided tips how to apply finishing touches required after the repair

Je
Review №100

Bill was outstanding. He noted issues with springs and door that were a hazard so we could fix while replacing our opener. He was prompt and informative.

Information
65 Photos
100 Comments
5 Rating
  • Address:13634 E Williams Field Rd, Gilbert, AZ 85295, United States
  • Site:http://iconicgaragedoorservices.com/
  • Phone:+1 602-560-4749
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Similar organizations