Although I hated the price, (why are mattresses so expensive?!) Andrew was very helpful and knowledgeable on the products and found us a mattress Im sure we are going to love. He was very personable and easy to work with. I did quite a bit of research before we bought and feel like we got a great deal, even though it was pricey, but so was everywhere else! I would definitely recommend the store that we went to in Glendale AZ.
Great customer service and they were very understanding of my needs. I wanted a mattress that would last me years and a mattress that would support my back. They got me the best price.
Andrew is a great, non-pressure salesman who helped my husband and I make a decision that suited us and our budget. He gave us our personal space and time to make a decision, which we greatly appreciated. We cant wait for the delivery of our new mattress and to wake up pain free!
Went in to mattress firm and Paul took care of us. He got us exactly what we wanted and did not try to upsell us on anything. Awesome store completely professional. I would advise people to come here for their bed needs. Ask for Paul he is amazing.
Easy to deal with. Sales person educates and sells so that the buyer knows better what to buy and why. Willing to work hard to deliver what the buyer wants at an affordable price.
Andrew was great! He walked us through all the possible options, explained all the different mattresses to us and let us make our own choices. He never pushed us to make a decision, nor did he ever push us to buy a particular brand. We bought what we liked and he helped us through the entire experience. Great service!
Andrew was very helpful and knowledgeable. We did not feelpressured at all. It was a pleasant experience and we can’t wait to get our new mattress.
First time experience buying a mattress for myself, the store manager Andrew was very friendly and helpful. 10/10 would recommend.
Got a good deal and great financing. Our sales man was very knowledgeable. I recommend Antonio to everyone.
Antonio was absolutely amazing from the second I walked in the door. He listened to exactly what I needed and made sure it was a priority that I left with what I went in for. He went above and beyond to even help me fit it in my car. If you go to the Arrowhead location, MAKE SURE to ask for Antonio!
The store was clean and the staff was friendly. My salesman was very knowledgeable about all the products and brands in the store. Antonio took his time to answer all my questions thoroughly without hesitation. Walked out spending the amount that I wanted and got exactly what I wanted.
Antonio helped with all the options I had in picking out a new mattress. He was very professional. We had bought from Mattress Firm a few years back. I knew that was the best place to shop.
Andrew was awesome! Super helpful, knowledgeable and funny. We went a few other places and he had the best deal by far! Super happy with our new purchase. Save yourself the time and go here first!
I went in tonight and asked the salesman, Antonio Payne, for an amazing bed and he delivered! I did not even really know what I wanted besides an amazing bed but he showed me exactly what I needed! He was extremely knowledgeable and really helped find a perfect fit for me! He was very patient and kind and answered every question I had in depth. I highly recommend MattressFirm! If you are looking for excellent customer service ask for Antonio Payne to help you in your selection for an amazing bed!
We went in looking for a good affordable mattress and boy did we get the best deal out there! Andrew was by far the best! Not only did he get us an amazing deal for a great mattress he was very funny and charismatic. He didn’t make us feel awkward like most places do when you go in to buy something. The store had a lot of really good mattress and deals! I highly recommend going here if you are looking for a mattress! Ask for Andrew he’s the best!
Andrew the store manager made my day today! I walked in to preview the inventory before spending a Saturday searching for a mattress. Andrew asked me a few questions and pointed me in a great direction. He gave me time to make a decision while showing me all sorts of new mattress innovations to look forward to on my new purchase. I had no idea mattress firmSold so many options for families. I willBe referring family and friends to the arrowhead mallLocation. Stress free shopping for sure!!
We were fortunate to find Antonio at Mattress Firm Clearance. We were looking for a mattress for my 13yo son. Antonio was quick to involve my son in the decision making process. He gathered a few key bits of information and then addressed me and my wife to find out what our budget was. Antonio went above and beyond to find a mattress that fit both my sons comfort and my budget. Thank you Anthony for your outstanding customer service.
I had an amazing experience purchasing my mattress from you guys, thanks to Antonio! I had been on a chase for a double sided mattress, this was the 4 store I tried yesterday. I went in and Antonio explain the features and benefits of the different types of mattress you offered. It did such a great job with explaining and give me a good deal I ended up purchasing 3 mattresses and a box spring. I really appreciate Antonio’s time and info!
This location was great. Andrew was very helpful and knowledgeable. He spent time with us and was very patient. Did a great job helping us get the mattress we needed at an affordable price! Would definitely recommend! Thank you
Great deals on quality mattresses. We have purchased several from mattress firm. Easy sales, you tell them your price range and they work with you to get the best deal. Even gave us extra %20 off on what was already 30% off. Plus free delivery. Stop sleeping on budget mattresses
Very courteous staff. Antonio was very knowledgeable and guided us through all our questions patiently. Prices were comparable to other stores or online.
While desperately looking for a mattress in a good price range, Andrew on bell road was absolutely the best manager and helped us out so much. I was very comfortable an excited the whole time! He was very clear and an outstanding person! I couldn’t have asked for a better experience! Thank you so much Andrew!
Andrew is the man! Helped work out a deal even when other options didn’t work out. Well priced and delivery is quick.
This location is wonderful! Great prices, wide selection, and excellent customer service. Antonio and Andrew were so helpful and pleasant to work with. They both made sure I got the right mattress for me and at a fair price. I highly recommend!
Antonio was a kind and helpful salesman. He wasn’t pushy and allowed me the time and space to test out the mattresses with helpful suggestions on how to make a selection based on basic criteria. I am very pleased with the outcome of my visit.
Roger was very easy to work with. Told him what I was looking for he recommended a product that was just right no pressure. Did not push me to purchase anything more than I wanted. Will be returning to buy another bed frame and mattress for extra bedroom as soon as remodel is done. Quality products at a fair price. Overall a very satisfying shopping experience.
Manager was very helpful and friendly. I will definitely come back if I need anything else for my bedroom.
After waiting 2 weeks for delivery, we are now told the product is not available and we need to wait longer. We are canceling the order and seeking a more reliable company to work with.
Andrew was especially helpful. He was knowledgeable and friendly and arranged for a quick delivery. Thanks for the help when I’m ready for another bed in the other bedrooms I will definitely call Andrew.
Purchased our mattress yesterday at Mattress Firm at the Glendale Az location. Antonio helped with the all the info and worked with our budget, got us a great deal. I highly recommend this location, too bad at the Surprise location they werent as willing to work for us. Next time we need a mattress or bedroom set we will be paying Antonio a visit in Glendale.
I mistakenly ordered the wrong size box springs online and didnt realize it until after it was delivered. I called the store at 83rd and Bell, Antonio was so helpful eventhough it was mistake. He kept me informed the entire time he was working on resolving my issue. I highly recommend visiting Matress Firm at 83rd and Bell, ask for Antonio he was the best!
Antonio was a wonderful person. He gave me all of the information regarding my new bed. He was very transparent, friendly, and helpful. Antonio is an asset to any team or company he chooses to join.
Paul at Mattress Firm in Peoria, AZ was very helpful and knowledgeable in explaining all the available options. He also helped us find what we wanted that was in our price range. It can be confusing with all the options out there. But they have a variety of brands and had the expertise to get us what we needed. They offer delivery and setup as well as removal of your old mattress. You have to dispose of your old bed frame yourself.
Andrew helped my husband and myself find a great bed. He was super informative and kind. Were so happy we stopped in to see what they had to offer. There was a lot to select from, but we found the perfect bed with Andrews help. Definitely recommending to friends and family.
Andrew was extremely helpful. I came in looking for a Queen and instead got a brand new King bed at an outlet price. He gave us a great price on a frame, too. Couldnt be happier!
Antonio made this a quick and easy experience. We initially found a mattress through a different company, but he was able to find a similar mattress that was just as comfortable and offered us a better rate. He took care of us.
Fantastic customer service! Antonio helped us out finding our mattress. He was very professional and answered all our questions. If you are need of a mattress definitely visit them and ask for Antonio. You will not be disappointed.
Antonio was very smart and informative when answering my questions. He gave me all the information I needed and more! He is a phenomenal person
Bought a king purple bed and base. Base ended up not working by a week later and they replaced it for free. Paul was the bomb and very up front. Got everything really quickly.
Great experience. Antonio is awesome. Answered all my questions, treated me like a valued customer.
Had a great mattress buying experience with Andrew Fatten. Told him what I had in mind and he showed me the perfect mattress, a Beautyrest Plush. Andrew was friendly, yet professional and knowledgeable. Im very happy with my purchase and the service I received from Andrew.
The people at mattress firm were very helpful in helping us find a mattress, we tried several beds before finally deciding on one they let us try them all and also the pillows very helpful
Jason provided exceptional service! He was very patient with me, as I was so undecided on a mattress. I called him twice after leaving the store with questions, and he answered with great patience. Thank you.3/20/21 There was an issue with the financing of my last purchase. Paul researched it to find the solution. He called me several times during the process to ensure I stayed up to date on what was going on. The store manager Andrew provided amazing customer service with the resolution. They even gave me another free pillow. Thanks guys
Had exactly what I was looking for and at a great price thank you
Me and my Fiancee went in there expecting to see high prices for mattresses and being pressured by the sales man to by the most expensive bed there, BUT THIS WAS NOT THE CASE!!! The gentleman who helped us, Andrew Fatten seen the matteresses we were looking at, showed us the best ones that were in our price range and even upgraded us and gave us a great deal! No sales pressure what so ever and we got a bed that will last us many years to come and have great reviews!! I can not begin to explain how happy we are with our purchase!! The atmosphere inside the store was very inviting and welcoming! I highly recommend stopping in and letting this man and his team help you find the Matteress you deserve!!! 🙌🏾🙌🏾
I went in 99% sure I had found the bed I wanted somewhere else, that they would not be able to match the price or quality. Man, was I wrong. The manager Andrew Fatten at the 8230 W Bell Rd, Glendale, AZ, 85308 store listened to what I was looking for and called around to different stores to make sure I was getting the best possible deal that he could offer. Not only did he match the price of what I was planing on getting with a better mattress but he also saved me about 60% off of my complete order. I saved more than I paid. I would definitely recommend visiting their store if you want a low pressure experience with knowledgeable people to, if nothing else, provide information about various mattress types and the business of mattress sales in general so that when you do buy your bed you make the best choice for your situation and needs
Andrew was fantastic! He put us at ease with his friendly, low key, no pressure approach. Saved us a lot of money as well. Great place to shop for a bed.
Jason was very helpful in finding the right bed for our son. When we went home, I looked up the mattress we purchased online and found that there was an additional discount online for the same mattress. I called this morning, and Antonio made the price adjustment for us. Great customer service! Hassle free!!
Was able to help use get a mattress for the price needed highly recommend if you look to have a great deal for a mattress
One of the wheels on my bed frame broke and the level of the bed at the bottom end corner was lower due to that, but Antonio was great in helping me with a replacement of the wheel, so I am sleeping happy now since my bed is at the same level at all four corners again. Thank you Antonio!
My salesman could not have been more knowledgeable or professional. He never once stumbled on a price or any of my many questions. He must be the manager? He made my purchase a pleasure. GLAD I did it. Richard Steggs
Andrew was so helpful explaining the “memory foam” bedding concepts and how they fit different body types and needs. There was no pressure... just helpful information. I walked away with a marvelous pillow and am contemplating purchasing the mattress as well.
Manager Andrew Fatten was awesome to work with. He is very knowledgeable and recommended just what we were looking for in a mattress! I definately do business with him and his store again!
Andrew was great! He helped me find the perfect mattress and was very knowledgeable. He helped me find a great deal. He was super friendly and I would recommend others to go to him!
Jennifer was very helpful and helped mefind what I waslooking for
Antonio Payne was phenomenal. He was extremely knowledgeable without being too pushy. He was able to secure one heck of a deal for my wife and I. We highly recommend Mattress Firm and especially Antonio!
Andrew F at the 83rd and Bell location was amazing. Friendly, funny and professional. I would refer anyone needing a new mattress/bed to Andrew and this location.
I needed a new mattress and I was able to try out several different ones and they let me take my time and answered all my questions about each type of mattress... It was a great experience and I am very happy.
When my wife and I came in we where greeted with joy. Was greeted by Andrew and he was very helpful and walked us through everything to make sure we got the proper bed for our needs definitely recommend Andrew and his wonderful service.
Michael Burns at Mattress Firm helped us find the right mattress. He did an excellent job and we would highly recommend both him and Mattress Firm if you are looking for a new mattress.
I can tell you there is no better than Antonio. He is more knowledgeable & professional than any salesperson I’ve ever dealt with. He truly cares about the customer & providing them with the perfect mattress for their unique needs. I will be referring everyone I know in need of a mattress to Antonio. Be sure & ask for Antonio & rest assured you’ve got the best possible person. Thank you again Antonio!
Went in with something in mind. Received something better while there which would last twice as long. Looking forward to a better night’s sleep in a few days! Thank you Mattress Firm!
Outstanding customer service Very knowledgeable with all products and services. Antonios working abilities far exceed any expectations
Antonio was very knowledgeable and very service-oriented and was able to accommodate our needs including delivery time etc.When we buy the next bedroom set which will probably be in a month or two we will be back to see Antonio again.
Andrew and Antonio are amazing! They go above and beyond! I was so stressed and they made it easy. So happy with the service!
My wife and I bought a Sealy beauty rest pillow top mattress and adjustable base with massage and saved 4,408,97, Andrew and Antonio were very respectful, kind and easy to work with, we will never buy from another company again, God bless you both🙏🏼🙏🏼🙏🏼🙏🏼
Andrew and Antonio took their time with us and gave us excellent care and were very helpful, we bought a sealy beauty rest pillow top mattress and adjustable pedestal with message and we saved 4,400,00
Ryan Wood was fantastic!! We will be coming back to him for any of our future needs.
Happy with the deal Antonio gave us and overall glad that we found this store to go shopping for our mattresses.
Went in looking for a mattress for my daughter and ended up buying one for myself too. I was greeted as soon as i walked in. Dustin was so friendly and knowledgeable. He knew exactly what to show me as soon as I explained what I wanted. He didnt try to upsell me on something more expensive and I got an AMAZING deal. I cant wait for my new mattresses to be delivered. Will definitely recommend them to anyone looking to buy a new matress.
The Mattress Firm on 79th Ave and Bell Rd was an excellent choice. Andrew was very helpful and friendly, we had plenty to select from, and the whole process went smoothly.
The overall experience I had at the Arrowhead location was great. Antonio was polite, educated on all lines, and no pressure. He helped my wife and find exactly what were looking for. I let them know i was shopping around. They had no problem price matching. It was great!!!! Thanks again.
We had a good experience with Andrew who was very knowledgeable and pleasant to shop with. We are looking forward to receiving our new mattress.
My wife and I bought a king size Beauty Rest mattress at Mattress Firm on Bell Road in Glendale. The sales person, Paul, was very helpful and quickly processed our order for the mattress. We thank Paul for his friendly and professional persona which made our purchase enjoyable and successful. Thank you Mattress Firm and Paul.
Antonio has great communication and took very good care of us. He took notes when I called and remembered the details of our conversation when we visited in person.
I spoke with Andrew Fatten. He is a really nice person with a great sense of humor, and very personable. I recommend asking for him when doing business!
My husband and I decided to upgrade our bedroom set so we went to MattressFIRM off Bell & 83rd in Peoria, AZ to shop for a new mattress. The salesmen were excellent and I felt like they truly wanted us to leave satisfied or with nothing at all. The delivery team was fast, very professional and never made me feel like I was a burden. The entire process was painless. I am a very happy customer.
Andrew was very knowledgeable and friendly.
Tom at Mattress Firm was friendly, professional, and straight to the point. We told him our budget and we looked at what kind of mattress we wanted. He was honest and open about his prices, and even helped us find a cheaper price for the mattress we liked. We spent about 30 minutes in the store and walked out with a new mattress that will be delivered later this week.
Excellent customer service, we had a particular budget and Antonio made every effort to match our needs. Phenomenal job Antonio!
Antonio was great help very patient and explained everything in detail.
Antonio helped me with my selection and I’m so happy about it. He took the time to explain the difference between firm and soft versions. Initially I picked a firm mattress but it was extremely uncomfortable. One month after trying that bed, I went back to the store with a back pain from sleeping on a firm mattress and Antonio did the exchange. We upgraded to a better version and I’m very happy with it now. Thanks Antonio
Best experience purchaseing my mattress. Antonio really was a great help.
They did an excellent job beginning with a knowledgeable salesperson who did not pressure me and just now with the home delivery that was on time, efficient and with two very polite and very careful young men bringing it in and taking the old one out. I have done business several times over the years with these people and I am always pleased
Outstanding! Great Salesperson. In and out in less than 20mins.
Quick easy and super friendly. Fantastic service and great prices !!
Antonio was very kind and honest he made me and my wife feel comfortable with looking at beds and making sure we picked the one we not only needed and like he help the process I hope more of the workers become like him thanks again can’t wait for this bed
Great service and the staff was super friendly. They really worked with us to get a price that was in our budget.
It was a quick and easy process for me, wasn’t too picky and found a great deal on a bed for me and my s/o that we both thought was super comfy
Antonio was very nice. He didnt pressure me at all and helped me find what I need in my budget.Thank you!
Terrible service, we just wanted to look at some mattresses we had been interested in but were instantly spewed the long generic sales pitch the poor guy was probably forced to say. We had to cut him off after a while, just wanting to see the mattress, to find they didnt have it on the floor anymore. Its not the guys fault, but businesses like this that work off commission and tell me why my sleeping patterns mean I need a $4k are ridiculous. Ended up buying from Tuft & Needle, nice people who dont work off commission and just helped out, and they had the best mattresses by far for much cheaper.
Dustin was awesome. He assessed me needs very quickly and all while providing me exceptional customer service. I appreciated his knowledge, patience, and assistance. I recommend this location to anyone who is looking to purchase a mattress.
Big thanks to Josue. You were awesome, answered all my questions and worked with me. I recommend him to to everyone.Excellent Customer Service!Dwight Grayson
Super friendly and helpful. Worked within my budget to help me get it get the best mattress possible. I would definitely recommend to anybody that I know that would like to get a new mattress and will definitely use them in the future
Tom was very helpful in helping me to decide what to get for my 11 and 13 year old daughters. He took the time to pull out mattresses for them to try out. He was very patient and courteous. I appreciated his honesty and in helping me to stay within budget.
Well the transaction has gone really well whether my numerous phone calls to check and confirm I found them very knowledgeable friendly Fair Im very happy with how this is turned out I think you will be too
Antonio was extremely helpful, patient with numerous questions we had, and just overall a very nice guy. We felt valued as customers, and he also made the experience fun through his personality. Thanks Antonio we will absolutely buy our next mattress needs from this location because of him!
All I can say is WOW. Antonio did an amazing job! He not only took the time and patience that it takes when dealing with a toddler and a baby, he made us feel welcomed and didnt rush us in the slightest. Im extremely picky whereas my fiancee could probably sleep just about anywhere. I tried so many different options in just about every price range and I ended up falling in love with the Purple. Only problem was my goal was to walk out spending less than $800. So he offered to look into our financing options and we were approved which totally covered the mattress I wanted. Problem after that because the one on clearance didnt come with an adjustable base which was the thing that drove me there in the first place. He somehow managed to not only get me the bed I REALLY wanted but also an adjustable base and stayed within my out-of-pocket budget. Even after that I was still torn between a lower priced bed that wouldve had very little out-of-pocket expenses and was pretty comfortable but nowhere near as comfortable as the Purple. The thing that finally made me decide on the Purple was Antonios amazing patience and dedication to helping me pick, what I can only describe as, the bed of my dreams. I was amazed by the time he took with me and my family and will definitely be back in the coming years when the time for a new bed rolls around again.
Five stars, mainly for Antonio but the mattress and adjustable platform I purchased are awesome too! Mattress shopping for my daughter at several locations. I’m not a fan of mattress shopping - not usually a good experience - typically thanks to the sales people, right? Some places and people can make you feel like you’re buying a used car. My daughter liked mattresses at a couple different stores. However, when we entered this mattress firm, Antonio set the bar for how you should feel walking into and leaving a mattress store! He was very helpful, genuinely nice guy, easy to talk to, knowledgeable about the stores product, and he was very patient with us as my daughter checked out the different beds. I ended up leaving with two beds, one for both my daughters!
I had a great experience. Salesman was very knowledgable. He helped me quickly and effectively. Als nice and friendly. Experience could not have been better!