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Advance Auto Parts
125 St James Ave, Goose Creek, SC 29445, United States
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Advance Auto Parts
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Ra
Review №1

Needed parts immediately. Of course they had them and a military discount as well. Friendly and knowledgeable staff too.

Ka
Review №2

Great Service! Decent Prices... Had the part I needed and even helped install it! Cant ask for more.

Br
Review №3

I was searching for a very specific battery on this visit. The personnel were very hapoy to assist me in getting the correct one. Thanks Guys!

1
Review №4

They had everything I needed at a really good price, but more important Manny the guy that helped me was totally cool.

Ms
Review №5

Very Very helpful with your car...Ill go there again....

Ad
Review №6

Last time I visited this location, I was going in to buy a part for my brothers truck. Being that he called earlier that day, the associate had it ready and waiting. That was totally unexpected, yet appreciated. When it comes to makes and models, its difficult to be a loyal customer to one particular store or location for that matter. This one is definitely our first try, every time.

Jo
Review №7

Very helpful and RetailMeNot.com is a huge help for online orders. Always can find 25% off

An
Review №8

Very friendly and helpful. Great neighborhood parts dealer

Ac
Review №9

Have been a long time customer at this store as it has always been a good experience, but they really won me over today... big time. My wife went in for a new battery and they accidentally damaged the radiator getting the old battery out. As this was a free service, they were under no obligation to cover the damage, but they provided a new radiator and paid a well regarded shop (just two blocks away) to do the radiator replacement in a couple of hours. Just an honest top notch business....I wont go anywhere else!

Ta
Review №10

Love this Place... The staff is always friendly!

Ra
Review №11

As I walked in I was greeted can I help you with something I said no thank you Im quite aware of where Im heading but thank you for asking anyways as I picked up the item I needed and headed back to the register our customer was just leaving one of the registers and gentleman said can I help you I said yes this is to go. I always try to make a joke and Im at the register because theres no telling us what type of a person was before me in line and theres no telling us what type of a person might be behind me taking it out on the sales person. Once again this is Raymond Howell from Goose Creek South Carolina

Ma
Review №12

Wonderfully helpful store. After having just moved to the area of course the first day here my wifes car would not start. I jumped her off and took her to Advanced after using them for so many years in my previous area. Allison was quick to help and even swapped the battery put for us with zero hesitation. I was very thankful for that, as we had yet to finish unpacking and my tools are in storage. I cant say enough about the customer service here and will be back for everything I need in the future. Thank you again Allison.

Da
Review №13

Need a part to fix your vehicle and anything else you need

Ma
Review №14

Boy an advance auto fan BUT me being an automobile knowledge person. I do my own work. I greatly appreciate that the staff dont try to push their knowledge or tell you how to do something unless you ask.

Am
Review №15

All the staff were really friendly and were quick to help find the cause of my car not wanting to start! They even helped install the new battery!

Ch
Review №16

Customer service was far above par. I was having ignition/charging issues with my truck, stopped into Advance and was greeted by Michael who was eager to help. He came out and tested my charging system, quickly found the problem (dead cell in battery) and warrantied the battery out and I was back on the road. Michael was very mechanically inclined and knowledgeable about the stores inventory (which is a rare find these days) Definitely will be back to see him for any parts I need in the future. Side note, my wife called the store manager (Luke) to pass along our appreciation for Michael’s help and professionalism and he was very appreciative of the positive feedback and ensured us that he would reward Mike for going above and beyond. It’s nice to see supervision who appreciate hard working employees.

Je
Review №17

Customer service at this store was amazing!!! Christopher at Goose Creek was so kind when helping me choose a battery and did a great job installing my battery! Would 10/10 recommend this store to a friend

Pa
Review №18

Luke in Goose Creek was AMAZING!! If there was an option to give a higher rating he would get it! He diagnosed and replaced my husbands corroded battery out which took him about 45 solid minutes to prevent breaking the posts. He not only was incredibly knowledgeable, but amazing customer service skills. Thank you so much!!

Be
Review №19

100% satisfied!

Br
Review №20

Outstanding customer service.Luke went out of his way to help me figure out the problem that i was having and what I needed to fix it.

Ba
Review №21

Sent my friend, with light bulbs here after a absolute terrible experience at OReillys in Goose Creek ON 082120 and the manager didnt need to even know my vehicle model, he looked at the bulbs for just a second, walked away without them, and came back with the correct bulbs. They have fantastic customer service according to my friend, every staff member that he talked too was pleasant and really know their stuff. ROCK ON!

Bo
Review №22

Good service and knowlegable staff

Mr
Review №23

Great location close to the highway. However it is not close to the interstate access area. It is located close to various types of stores and businesses located in and around the area.

ju
Review №24

Great service had windshield wipers installed in and out 15 minutes

Sh
Review №25

Used to be a good place to shop. This along with many of the auto parts places around here are useless. There is one all you need to do is call, & theyll have your part the next day. Parks overcharges by almost double

Ti
Review №26

Nice store fully stocked for automotive products.

Ch
Review №27

Just ran in for a quart of transmission fluid

Da
Review №28

The employees were nice and helpful.I walked in to the store and immediately a employee asked if I needed assistance. They were nice and generous.

la
Review №29

4 employees in the store, only 1 is working and 3 walking around and talking to each other with a line.

Kr
Review №30

Peyru helpful staff. No complaints.

ma
Review №31

I needed windshield wipers and after giving description found size needed and installed them for me.

Ch
Review №32

Went in and got what I needed! I don’t care for the prices being what they are. I assume they do that so you’ll go online and use their 20% code which sometimes annoys me because life is busy and sometimes we don’t have time for that!

Ry
Review №33

I went in today for a battery for my truck. Luke was the associate that helped me. He was courteous and extremely helpful. He installed the battery and could not have been nicer. Thanks to Luke Ill be back and will recommend this location to everyone I know.

Ch
Review №34

Got headlight bulb replacements - fast and friendly service

Da
Review №35

Christopher is absolutely amazing! He was very friend and also knows his stuff.

jo
Review №36

Great place, polite helpful workers, great prices, highly recommend for all your auto parts needs !!!!!

Ba
Review №37

Counter person was friendly and very helpful. Knew what was needed and fixed the problem.

Ba
Review №38

Fantastic svc, polite got me on the road with a new battery in about 10 to 15 minutes. They also give military discount and thanked us for our service. I would go back to advance Auto parts anytime I need anything for my car.

La
Review №39

Corky is the Best!! Very knowledgeable,friendly,and helpful. Corky will make outstanding suggestions! We have 4 vehicles therefore we appreciate sound advice as cars are expensive to maintain & repair. I highly recommend this store!!

Ju
Review №40

Just bought some wiper blades and was having a little trouble putting them on myself. Jason came out and installed them in 30 seconds! I felt a little dumb lol but he was very nice and extremely fast.

Me
Review №41

Bought Optima battery online for my wifes Accord. Was told they didnt have battery or any record of sale. Was called back later after they did find it. Took a long time to get it installed. Did not have a 10 mm deep well socket! Nice employees but their system really needs work.

Ch
Review №42

They had what I needed at a fair price

Jo
Review №43

Helpful staff in and out quickly.

Me
Review №44

Called the competing store across the street and the rep was incredibly rude. A quick 3 minute call to Advance yielded all the information and the fantastic employee told me the price, offered a military discount and even told me he would pull all 8 parts and have them ready for sale. Incredibly happy with this store.

Ch
Review №45

Great staff. Always helpful and courteous! Appreciate that they allow you to borrow the tool to run a diagnostic test. Thank you! If you felt my review and picture was helpful to you, please dont forget to click the thumbs up icon. Thank you!

Yo
Review №46

Yet ANOTHER store saying they cant return loaner tools her unless theyve originally came from here. Once again, 3 other employees and the internet says you can. Smh now watch I go to my sister store and they accept it, which isnt original store but is closer.

Am
Review №47

The guy was super helpful and even put. They even put the battery into the vehicle.

Ni
Review №48

Ive been coming here for years and havent been disappointed. Ive even bought the wrong part and returned it with no hassle. You get military discount, which helps if you are on a budget. They usually have the part I need, but I always call to check. If they dont have it you can order it through them or online and it arrives pretty fast for pick-up.

Mo
Review №49

Great place for parts

Ti
Review №50

Im very happy to tell anyone to find the counter man Chris.... Hes more then helpful and able to do better then his best to assist you.....Avoid the manage Rick, he totally went above and beyond to insure that he sounded correct when.... I fact our receipt showed otherwise.

Ch
Review №51

I love coming here to advance rather than the other places in area. Its a nice clean store with employees that go out of their way to help you figure out problem. Then find the cheapest part to help you unlike the competitors. I go here and so should you.

ca
Review №52

I th thought I needed new windshield wipers and I needed some help because I have a broken leg. The person in Advance Auto Parts came out to my car looked at them and said since they squeaked it would be best if I replace them because they were on the verge of ripping. I purchased the one fit for my 2006 Ford Taurus and he put them on free of charge. Every time I go to Advanced Auto Parts now hes friendly and they answer all of my questions Im glad I live around the corner from them because its really great to have help with my car.

Sh
Review №53

I went to Advance Auto Parts today suspecting I had a bum battery. Alex tested my battery, then gave me a few options for replacing it, citing the pros and cons of each. He was very helpful, polite, and informative. Once I decided upon a battery, he installed it (for free!) much faster than I anticipated, all the while making friendly conversation and answering any questions I had, not only about the battery, but about my car in general. He really knows a lot about cars!The fast and friendly service was much appreciated. Employees like Alex make occasional customers into loyal customers. I will definitely start coming to Advance in the future for whatever automotive needs I may have.Thank you, Alex!

ne
Review №54

The folks who work their know their inventory and were very helpful with suggesting detailing products from my car.

Bo
Review №55

Always helpful! outstanding advice and customer service.

Ph
Review №56

Needed a battery quickly. A quick check to ensure the right battery was available and 15 minutes later a new one was installed and the hood closed.

Ta
Review №57

Great store! Super friendly staff! The lady that rung me up even came out and put my windshield wipers on my car for me! Thank you!

Fe
Review №58

Had to replace my cars battery. Staff was very polite and helpful, and installed my battery for me very quickly, even while helping other customers!! These guys are awesome!

Tw
Review №59

This place is slow. It seems the workers here take their time to do anything. It took me over ten minutes of the guy looking for an item I ordered online. My item was supposed to be ready in an hour. I went after an hour and a half and my item still wasnt ready. Also, they should step up their customer service skills.

Br
Review №60

Very helpful staff!!!

Ca
Review №61

I needed to know how to recharge my air conditioner and on how to put a steering wheel cover on my car. I was honestly told the port to recharge my air conditioner is buried at the bottom its best to take it to a professional and I was given a recommendation to I was also told because they couldnt put the steering wheel cover on my steering wheel was to let it sit in the sun and it would be more flexible. The staff was very friendly helpful and gave me an honest answer to my questions I go there every time

Mi
Review №62

Advance Auto has a Great staff. Had them bench check an altenator for me, and also look up other parts I needed. Extremely customer friendly and looking to help you out. Manager across the street at Auto Zone should take some lessons. Seems I always catch him on bad days, he always has a bad attitude.

Ro
Review №63

Needs a lot of improvement in many ways??!!!!!!

Me
Review №64

Bought Battery for my wifes Accord online and had installed at Goose Creek store. First, they could not find the order and then employee had hard time doing simple installation. Disorganized from top to bottom.

Al
Review №65

Basic Auto parts store.

Jo
Review №66

Fast friendly service!

Sh
Review №67

Ive spent so much money at this store over the years and enjoyed the competitive prices. Today, I got the WORST SERVICE EVER. I asked for assistance with finding a part for my car and was told I had to find it myself. Yes! Find it myself. I will NEVER spend another dime in this establishment and will be writing corporate.

Br
Review №68

Nice staff, great prices...just remember, these guys are working with no air conditioning, its extremely hot, and humid! I recommend throwing a thick towel on ur drivers seat! Give them a break!

Sh
Review №69

Chris was a huge help and his boss Michael was good too. Made us laugh. Will come back again

Mi
Review №70

Amazing people, full of knowledge. Michael is the best go to guy on the whole staff! Helped me out sooo much.

rj
Review №71

What ever you do, DO NOT LISTEN TO A WORD ANYONE THERE SAYS! EVER!!! GO ANYWHERE ELS!

De
Review №72

Friendly and knowledgeable staff with a great selection of parts and are able to order parts if not in stock which usually can come in the next day.

Am
Review №73

I went to Advance Auto Parts to get my battery replaced. The one I had done there a few years ago was corroded on the top... a lot. I got a prorated rate on the battery, but the service is what blew me away. Rick had to remove a great deal of corrosion on the terminal. He never seemed exasperated, and he let me ask questions along the way without making me feel dumb. This was a great experience, and I would recommend seeing Rick for any car help.

sc
Review №74

Friendly and knowledgeable staff! Had to make an exchange and it was sweet and easy.

Mi
Review №75

Great place,friendly staff A+

Lo
Review №76

Christopher was great.

Ro
Review №77

Friendly serv.

Da
Review №78

Dont know what part you need even when giving them the engine code and part name. And when they test equipment they rush through it. And tell you broken parts are good just so they dont have to warranty or look for the right part. Will never return!

St
Review №79

Great people and service. Competitive prices. If they dont have it, they will do their best to get it for you.

Ch
Review №80

Great service! I had my little one with me and the gentlemen practically gathered all my needed items. Very much appreciated it.

ch
Review №81

Bought parts to do a full brake job since mine were dragging. Rebuilt calipers and go to install rotors which one looks to have been returned obviously for good reason, it was warped and would not seat so I open the brake pads which I guess had been returned too since the clips were broken and of course they are closed by the time I figure this out. Go back To 7:30 am when they open. Guess what doors still locked waited around and they finally open doors at 7:55am. I suggest you go to AUTOZONE since they dont restock damaged products.

S
Review №82

Prices are good, not the best, but they have nearly all parts I never needed. Anything strange, I call first. Very helpful.

Ca
Review №83

Love these guys and gals that work here! They do their very best to help, whether that is change a headlamp or your battery.

Ad
Review №84

Worked well, was easy and saved money. Was very surprised because I never do stuff like this

Vi
Review №85

Recently re-modeled, and the staff is always quick, and helpful.

Jo
Review №86

Very helpful staff but EVERY time I visit there is a long waiting time to get waited on they never have enough staff on hand to handle it when it gets busy

Sh
Review №87

Pretty good and knowledgeable

Sa
Review №88

Christopher and Mike are awesome, very knowledgeable and helpful! Thanks for the awesome customer service!

Ri
Review №89

The workers are so awesome.

An
Review №90

Outstanding hep as usual, love this place such great people!

St
Review №91

A lot better than the store across the street. Talk to Vinny and he will get you what you need.

Gr
Review №92

It was a very good visit. Good service

fa
Review №93

Customer service is lacking...

Wi
Review №94

Nice place employees here were jam up

Ro
Review №95

Close, convenient location when you need a part.

Jo
Review №96

Some of the staff is helpful, only a few know what things are and how to fix it, others do not know anything.

Da
Review №97

They didnt have the part but they helped me locate it. I needed it right away. Ill go back the next time I need anything

Is
Review №98

AVOID AT ALL COSTS. I bought an engine fitting at this store and not only did they give me the wrong one but the clerk told me it was above his pay grade to do a return when I came back. Unhelpful, rude, and constantly frustrating. Go across the street for some halfway decent customer service. This store has lost my business for sure

Bi
Review №99

Cleanest Advance in town. Prices seem competitive, but they price match if you find a lower price locally.

Br
Review №100

Went in to price AC compressor kit for my 2000 Chevy truck Allison and korky help me get the best prices and whole kit for lifetime warranty went above and beyond on helping me out will tell everyone they Rock, give them a shot .I will be back to shop there

Information
28 Photos
100 Comments
4.3 Rating
  • Address:125 St James Ave, Goose Creek, SC 29445, United States
  • Site:https://stores.advanceautoparts.com/sc/goose-creek/125-saint-james-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 843-569-0197
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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