Took my business next door to Firestone because the front desk lady was rude and seemed quite uniformed on how to actually order tires. Told me to not order tires from her cause “They gonna be more expensive than if you order online.” And told me to type the address of the store into the shipping address when ordering them. Don’t waste your time with these amateurs.

Very unprofessional. The employees are horrible with providing status updates on your vehicle and they never tell the truth about timing. Not to mention that if the work being done is going to take a while, they have NO customer waiting area. I had to literally walk around the store for 3 1/2 hours while waiting for my tires to be installed. Miserable experience. Be forewarned . You might be next.

Called numerous times they kept transferring me back to the main operator would not pick up. I will NEVER give this tire and lube my business EVER!! Dont waste yours time they wont even pick up to assist.

They are okay if you are willing to drop off your vehicle. The wait is very long no matter what time you bring your vehicle. The customer service ice is great however and will call when your vehicle is done.

Had my vehicle 4 and a half hours to fix one tire (supposedly) and rotate the tires. A week later the exact same tire was still loosing air! Took it somewhere else and there was still a nail in my tire! Obviously the entire tire was not checked!

Came in to purchase a new battery for my daughter’s car. I wasn’t completely sure which type I was looking for, but the associate was super helpful in assisting me to find the correct battery at the best price. Thankfully he also loaded it up for me because that thing was heavy!

Regardless of holiday or not business should operate as usual. My time is Valuable to .

Auto shop very helpful while shopping and assisted with install without me asking for help as well as figured out why my window fluid wasnt firing.

Very friendly and fast service

Only place I could find printer ink for my HP printer.

Slow but dependable

They are supposed to close at 7:00pm and they closed early at 6:00pm for no reason

No help I was told there was 8 people in front of me on my way out the shop was empty and no one working do everyone goes to break at the same time

Prices are great dont get me wrong.. but my boyfriend and I took his car in to get two tires replaced on Saturday 11/16/19.. the car sat for 6+ hours then when they finally got to the car it was close to closing time and they complained the lugs were seized just to be able to close the shop in time and get us out. Took the car to another shop today and they were able to get tires off perfectly fine. I dont know whats going on at this service center but please dont go here.. spend the extra $30-$40 to get it done somewhere else.

A+As soon as I walked in I was greeted by several employees asking what they could help me with. I purchased a tire and the overall experience was very pleasurable. The service was completed faster then expected

Im not one to complain but this is just a little bit ridiculous. They said it would take 2 hours for an oil change, but they would try and get it done quicker, great! I was sitting in the waiting room for 2 hours and finally went to check and see if it was done, only to find that it was finished an hour and 20 minutes earlier! No one called me, paged me, or even came to tell me my car was done and I wasted way more time than I had to. So overall a relatively quick oil change but jeez, keep an eye on your car because they definitely wont.

You need to get it together. This was the most waste of my time. There are plenty of other tire places in town. I dropped off a loose tire 1st thing this morning. We are working on hour 3!!! Your techs are grouped together, cutting up, and only 1 guy is actually working. I commented to the front desk about the amount of time being wasted. He agreed and stated he cant control the Techs. Im sure NTB or Firestone would have been a better option.

Excellent attention

Yet another time was bad!!!! Took my husbands car and to get oil change and they scratched car all to hell!!! Also had oily hand prints all over the place and oil dripping everywhere and didnt change the sticker that tells you when to change the oil... and few other things not checked... I would avoid this place!! Future reference people Id read reviews on this place... If you are looking for excellent service!! They suck!!!!!

Had a flat tire. Went here for the availability and stock of on hand tires. Theyre staff was very helpful and the price was reasonable. The wait wasnt to terribly long. Did some shopping while I waited so the time flew by.

Amazing Group of people! Had a rough start to my day and they cheered me right up got my car back and tires changed! I will definitely be back thank you Melissa your staff and yourself was awesome!

Dont waste your time. I try calling in and the girl picked up then hung up. Promptly called back and the girl said, Hold on a minute, then was left on hold. Walked in while still on hold and these two girls are just standing there chatting and after she finally asked if I needed help, I told her I was waiting on hold and she told me they were busy. Really lady? Then she said Id have to wait three hours before getting my wheels balanced. Save yourself the headache and go literally anywhere else. Christian Brothers is right across the street and Firestone is next door.

I came at 3pm on a Wednesday. My car was 3rd in line for an oil change, and I walked the store and did some shopping. Two hours later, still not done but finished in about 2 and a half hours. I would not have left this review if they had done what they were supposed to. There is a standard oil change which includes carpet vacuuming and a pit stop package that does not. I paid the extra 10 dollars specifically for that purpose and yet on my receipt it said I DECLINED that service. Are you kidding me? Laziness and horrible time management is more like it. I will not be back.

I bought four tires. I brought the tires and rims from home off my other car and what a mistake!!!!! I wait nearly 3 hours inside this place for them to take four tires out a shopping cart and take the old tires off and put new ones on. When the guy was finished no one was there to take my money as the people who were there prior had left for the day as their shift ended. So he had to get a lady to come ring me up. So I had to be at work the next morning EARLY and didnt get home til 730 or later and then had to put the tires on my car so I could be at work . Well it was dark by this time and I could not finish doing all I had to do to my car because it took so long there. I will pay double what I paid next time at a tire shop instead of trying to save. I mean really the prices are about the same as the actual tire shops. So if you dont want to wait for ever then dont visit this location. (Goose creek) And dont go to the (moncks corner ) location they always have some excuse as why they have to close early or you can go there at 2 p.m and the place is closed. May as well close the damn auto care shops at wally world for good!

Worst customer service possible. I went in for two new tires. After 2 1/2 hours they hadnt even seen my vehicle. I asked the associate at the counter if there was an estimated timeframe. Her response, Its going to be a while for tires today Im thinking, shouldnt they have told me this when I checked in? and Ive already been waiting a while. 30 minutes later I check on my vehicle again....still hasnt been seen. I asked for my key to take my business elsewhere. The manager came in without the key and tried to explain how I would be helped soon. I asked for a timeframe. He was very rude, talking loudly and just generally abrasive and would not give one. I had to ask the manager three times before someone brought the key to my vehicle in so I could leave. Its my vehicle, you havent worked on it. I should be able to leave with it any time I want. Manager was very confrontational and not once did he offer the slightest hint at an apology. I know its Walmart, but come on, at least have some minuscule standard of customer service.

The worst service ever. I spent close to $300 for an oil and tire change that should take no more than 2 hours. They held my truck for over 5 hours. Lesson learned, I will not used them again.

I was the second person in line for service and they were putting other customers ahead of my. I thought that was supposed to be first come first served but I guess not. I waited for 1 hour 30 minutes before going to the service desk to find out what was the hold up. I told the lady that I was the second person in line and she told me that I was next in line then the service tech came in and stated that they were told to do all the oil changes first. All that I needed was my tire balanced on some tires that got from them about a month ago. I now wonder if they even balanced my tires before they put it on because soon as it was changed my wheels started shaking. I will never take my car back to this Walmart ever again!

Had an 11:00 appointment, its 1234 and they just started working on it. Go somewhere else!!! Walmart, I can run the business for you, give me a call......

I always try to go anywhere but Walmart for anything. They prove me right every time that I choose to go there. Wait times are ridiculous and they never have adequate/trained staff available. Cashier sits and talks to people rather than doing their job, same with any supervisor.

Service was slow. Brought the car in about 230 in the afternoon on a Monday. Went into the store and waited to be seen. There was 1 person in front of me. Ended up standing there for 15-20 mins until i finally was able to talk to an employee to tell yhem i needed a simple oil change. They said they would call me when it was ready. I ended up calling them 2.5 hrs later and was then told it was ready to be picked up. They never let me know it was ready i had to call them. Overall, not great service but if you have the time to spare the prices are good at least.

I called before going there to see how long a wait it would be to patch a tire. He said there were only 2 cars in the bays so I said we were on the way. We live 1 mile from Wal-Mart. We pull up and there was only 1 car in the bay at that time. We got checked in and waited by then someone pulled in behind us. So we are sitting there waiting and I keep looking to see if they pulled the truck in yet. Now there were 2 cars in and nobody behind us. They took the person that came in after us before doing our tire. We were there for 2 hours and they called our name and said they couldnt patch the tire because we have custom rims. They just lost our business and wont recommend them to anyone! Dont waste your time. It certainly doesnt mean anything to them!

POOR SERVICE!! DONT WAIST YOUR TIME NOR MONEY!such horrible customer service, first time i had my husbands truck they never checked the dipstick of the transmission on a full service lube job and caused me to burn up my transmission. second time they put the wrong oil in my high performance engine, now i call to see if his truck is finished they said yes when my husband went to pick up his truck hours from now, they couldnt service the truck because of no oil cap, they were the last people to service my husbands truck so you mean to tell me you put it back on and fell off somewhere? so now he was driving back and forth 12 hrs with no oil cap? now having to purchase another oil cap because of incompetent people.

Took my car here to get a new tire after I got a nail in the sidewall. Took about 2 hours, longer than the estimated 1. While driving away my low pressure alarm came in for the one tire they replaced - they had not filled it all the way, and left it almost 10 psig under the requirement. The only reason I didnt turn around to make them do it is I have a compressor at home. I will not be returning here for any auto service.

Very very helpful staff. My truck started leaking and there front cashier over the tire and lube department came out to tell me what and where it was leaking from he didnt have to but he did. They were busy and he even got a second opinon from another employee there.

Ive been here twice to get tires. Both times, they did fine. They didnt call me when they were done, which was annoying, but walmart is byfar the cheapest place in town to get tires. I dont recommend getting the cheapest tires they offer. Those tires will dry rot in a year. Spend a little more on the brand name tire

Told me it would take 2 hours, only took 1.5 hours for them to call me they didnt have the appropriate tool to take a canister oil filter off a ford sedan. Are you kidding me??? Use your hands!!! Ive done it dozens and dozens of times and never had to use a tool to take a damn oil fillet off.

So basically they removed my tire for a fix and broke my TPM. They said it was rattling around in there and it was my tpm that notified me of the pressure getting low. Thanks Walmart.

Very courteous and helpful. Fixed tire in a timely manner.

I would give them a 0 if I could. Went there 3 times and they told me no more customers today and it was only 3 PM. The next time I got there at 7:00 am and sign on the door said they will not open until 11:30. Rude, Rude Rude. If you ask why...

If i could give this place negative points I wouldnt even do that. I honestly dont know what would describe the way these so called grown adults behave at work. Super slow and super lazy! Dont call becasue no one will pick up the phone especially if its about an hour or so before closing. Called 3 times and never got through and on the 4th try someone pretended to not be able to hear me while they pressed buttons and then hung up!!! Thus place is a joke.

This place has 2 stars for a reason. Claimed they didnt even have a socket to get my factory lug nuts off of my 2012 f150. Wasted almost an hour of my time. Will try everything they can to get out of having to do the job.

Horrible service, took me 2,5 hours to replace 1 tire that I had with me, 1 or 2 cars on front of me, my car been sitting in their garage for 1,30 without wheel while I was watching employees goofing around and not doing anything,Will spend extra 5 10 dollars next time and go somewhere else that more professional, never know how that tire will be safe on the road with my kids in the car

Most services are guaranteed I appreciate all their efforts

Horribly slow and not good pricing. Might as well go to a actual tire shop. I’ll never go back here

Took my car here for a oil change, & it was a disaster. Tech did not tighten the oil filter housing, which in return caused leaks that was noticed 2 miles down the road.

One of the technicians stole $25 out of my truck as they were changing 2 tires. After the manager looked at the cameras, he said he couldnt figure out who did it because there were 4 people working on my truck at the same time. I had to wait for another hour for the manager to give me the money back that was stolen .

Didnt tighten the oil drain plug, was leaking oil.

Crazy place.. Dont come here ever sick heads with bad attitude and service

Came in at 4:45pm, with a separated tire. Heard them saying no more work. Ok, but instead of saying they couldnt fit anyone else in, they told me and others that they dont have any tire technicians. Could see a tire being taken off a rim in the garage. Went right to Firestone.

Mediocre at best... After Miss Jeannie left, theyve been struggling to get back right...

Just called to see if I can get tires done at 6:30 p.m. was told by the associates are already closed and would not swap tires even though they do not close till 7 p.m. not happy

Decent place for oil change, always busy

Always polite to manager was very nice

Good friendly people. Dont always have what I need but they try hard.

Terrible service. I drove 20 minutes just to get there, for them to tell me that they didnt have an auto technician to put tires on my car.

They stole change from my car and my manitenance light was still on after service and they parked my car by carts... really 🤔

Stay away!!!! Two very slack experiences from so called professionals. If possible go somewhere else. The other reviews on here are not lying.

Waited 6 hours to get tires put on.

It’s WALMART, all about the buck not about the service!!!!

Had major problems put the wrong tires on my truck didnt install the spare correctly almost fell out of my truck

3 hours to put on 1 new tire?? Hire more PEOPLE !##

Its 3:25pm and they close at 6pm. Pulled in, parked like the attendant said and was walking in when they decided to turn everyone away when there were 4 cars ahead only. Worst experience with Norman and I didnt catch the other ones name.

Missing items from car after service. Very shady human beings working here.

Never let Walmart work on your car!!!

Went in 3 times for service. Forget about it!

Enjoy the trip

Never enough technicians

Awesome

They suck

Slow

Automotive Center attached to the Supermarket. There you perform simple services like oil change, tire change, battery. The wait for the execution of services is exhausting, but there you will find one day lower values ​​in the region. Open every day of the week.

Great place to shop