Patty and Beth were absolutely wonderful. They made the process super easy, getting me the units I needed. If you’re looking for a storage place, you won’t find a better place. If I could give them six stars, I would.
I was looking for a place to store my truck, I went looking all around Goose Creek and Cube Smart was the only place with a person in the office in the middle of the afternoon. Customer service was great and prices were reasonable too. I would recommend this Cube Smart to anyone looking for storage.
Beth was extremely helpful, knowledgeable and friendly. You are blessed to have such an employee, especially at this time and lack of dedication in the work force.
Thank you so much Lakisha Hicks for making my experience comfortable and easy
Beth went above and beyond the average customers service rep. CubeSmart is lucky to have her!
Management was Friendly and courteous. Excellent customer service!
The manager was awesome. Even though unit was flooded within 24 hrs of move in she handled it amazing.
PATTY is on top of everything. If I have an issue, concern or need information or additional storage Patty has it taken care of or resolved in a matter of minutes.
Hi,I would highly recommend this CubeSmart location to anyone who needs their service. I appreciate the loyal and dedicated staff! Ms. Patty, “THANK YOU!”
Good, but lacks security cameras, and there have been several thefts there.
About two weeks ago I rented 10x10 unit in Goose Creek SC. At first I was just stopping by to see if I might want to rent here. The lady there at the front desk Beth Blauser was so pleasant and informative. She was so patient in explaining my options that I decided to go ahead and rent at that time. I thank her for staying late and making it a smooth transaction. It made the difference of two other storage facilities I had looked at. Another thing I appreciated about this facility is its clean and neat and well lit. In conclusion I decided to pay for a year. Thank you CubeSmart. Glenn W
They are very nice and pleasant I would recommend them to anyone needing storage
Staff is very friendly and helpful!
Friendly staff great prices
I love the help I received by Beth and pat awesome staff super friendly
Patty was the most friendly and efficient on site manager I have ever met using a storage facility. Getting a unit was quick and easy. I am most satisfied with making the choice to use Cube Smart because of price and convenience of being right in my own neighborhood. Also, knowing that it is a secured site with no worries of my personal effects.
The ladies in the office are so sweet and helpful.
I came in today to get help with finding a large storage unit to store my household goods while I’m gone for the next year. Patty and LeShawn were so helpful! Patty took the time to go over my needs and made sure I was getting the right size unit. These ladies are awesome! Professional and fun. We shared some laughs AND they’ve got great rates!
The site is very affordable, clean, safe and secure, and the best part was the manager, Patty. She made us feel welcome and was always attentive to our needs. Using CubeSmart eased the burden of our extended move.
Ive been with cubesmart 5 years had no problems very good company to store your belongings
The lady that helped me, Lakeshia, was so nice, patient & knowledgeable. She is definitely an asset to your team and a reason I would come back and use CubeSmart for future storage needs.
The Ladies, Lashawn & Patty, are very informative and patient. They really make sure you get the BANG for your buck! Really helped with making my mother’s move SUCCESSFUL!Will be referring to all family and friends!
I have been with this company for years and I just love the people. Amanda recently took over duties and her knowledge is matched by the smile that never leaves her face. I can not recommend the them enough. They were even helpful and understanding during the time of my moms passing. A beacon in my darkest times. ☺
The price is great, it was a quick & easy process and the manager patty was amazing! I had to change my reservation twice and they gave me no issues. I would definitely recommend!
Beth made the case for the climate controlled unit and I was grateful. August was HOT!
Great customer service, price and they made it so easy !
Very nice ladies. One was in training and did a great job helping me, and the manager was very patient and helpful. This is my second time getting a unit here, and I highly recommend for great customer service.
I’ve had a unit for many years. I’ve recently decided to downsize and the ladies in the office have been nothing but wonderful. It’s a nice, clean, and safe environment. It’s a great location if you need storage.
Unbeatable pricing and patty from the office is absolutely amazing
The lady that works at this location is so nice and friendly!
Management is very helpful and provides excellent customer service.
Great experience! CubeSmart is very affordable. Harry and Amanda were amazing. They were both very friendly and helpful. Glad I chose CubeSmart and will go to them for all my storage needs. Thank you!
4 years of personal belongings at this location. When my husband and I put our belongings here, only one name was told needed to be on the account. My husband and I are now separating. We went to court legally & had a judge signed for my husband to allow me the pass code & keys ( which I already have in my possession ) to be able to get my belongings. I Notified the storage unit people of the situation sent them a copy of the documentation and ask a manager to contact me so that I can legally get my belongings. No one ever did. The unit didnt get paid for it went up for Auction. Without ever notifying me or my husband whom, we were not on speaking terms at the time. Therefore neither of us knew about it. I called to check why I hadnt been contacted about my Concerns on how to go about getting my belongings. Then found out my lock had been broken and removed, & Unit was up for Auction. I was told I could pay & that I could come get my belongings when Im ready to. Paid fees fines ect so that my children & I would not loose our stuff. This place gives me the run around Im getting different answers every time. Contacted the area manager CHIP whom as well said I wouldnt be able to get my things because it was in my husbands name. I asked in May 2019 for someone to contact me. Chip explained to me their so called policy that was never explained to being with. They Continued to collect payment collected payment for the auction and the months following after. Its now October. Now they say I cant get my stuff without my husband being there.... when I have court documentation and signed by a judge to be allowed to get my belongings. No communication, poor training to the staff that cant even properly inform on their policy.
Patty was great. She was so friendly and helpful! She was very delightful. Im glad I choice this location.
Staff and managers are accommodating.They are approachable and addresses all pur concerns.Storage are well maintained.
I had a great experience. The man I dealt with was very nice and polite. He gave me a bunch of information before I signed any papers, and spoke with me about all of my options. I am storing my car there and he drove me to my parking space and helped me park. He gave me the best parking spot left in the lot. This service was so great, it wasnt what Im used to. I would definitely keep coming back to Cube Smart. Its a very reliable service.
Very clean, hard to exit back onto 52 but otherwise I am very satisfied. Great staff!
I was won over by the positive reviews of this company, but less than impressed by all the hidden fees.The first month is free, supposedly, but that only means they spare you the actual rental fee. After admin fees ($24), lock fee ($16), and a required insurance fee ($12), youll likely end up paying more than the actual rental fee itself.Furthermore, the insurance fee is never included in the actual quote, so tack on $12 to whatever your monthly rate is.After that, your billing cycle does not start from the day you begin rental, but rather than on the first of every month. So your first month free can be as little as one day free, depending on when you start renting.The monthly rate is still fairly low, but I would have felt a lot less deceived if all of these hidden fees were disclosed up front in more than microscopic print.
Walk inside cube at the last minute looking for a cube and got greeted by LaShawn T. and Patty M. They greet you with a whole lot of joy and smiles it makes feel you comfortable and want to rent a cube from them. They walk you through everything you need to know about getting a cube. I was very happy and pleased by their service I hope you have more employees like LaShawn T. and Patty M.👍👍👍👍👍👍👍
The manager. Shes so nice and helpful everytime we need her!
I needed to move up to a larger size unit and Amanda made it happen in very short order. She was also able to locate me an empty unit directly across from the one I had been renting and gave me an outstanding price. Kudos to the folks at the Goose Creek CubeSmart! They are never too busy to work with you and go out of their awy to make your experience a pleasant one.
Great!!! Excellent Customer Service. We were truly treated like they wanted our business. Greeted with warm conversation and appreciation. It was close to closing and Ben take the time to show us around, asked if we had any questions. He did not try to push us out. The property is very clean and so are the units. Great job!!
Pricing and space are amazing. Staff is super friendly especially Amanda! Willing to answer any questions you have and help out how she can.
Patty Marrett the manager was awesome! If you need storage space come to this one! Great experience!
We had a unit here for about a year and withing a couple months they jacked the price up.. They start you out with a great deal and dont tell you that after about 2-3 months your rent for the unit goes up. When I called about it i was basically told I should have read the fine print..
I definitely would recommend. Me and my husband have used this storage facility several times. Very clean and price is very affordable. But the best is the customer service they are very nice, especially Ben.
Mr. Borrero was absolutely fantastic. He explained everything so well, I didnt feel the need to ask any questions. He covered it all. I was very impressed with the cleanliness of the storage units and the grounds. I feel like my belongings will be safer in a well maintained building and was especially happy to see so many CCTV cameras all over. My only problem was not being able to find it! Two different navigation systems failed to mention or show on map the side street you have to turn on to get there. I only found it because I finally just pulled over and used a satellite image to see landmarks. I asked why there wasnt a sign by the highway... that would really help! I didnt take any stars away but it would be extremely helpful to tell clients about that glitch before they get lost for 30min or more!! I have already recommended your facility to someone and told them how to find it.
I used a unit here for a few months, as I had a trailer that I could not park outside of my apartment. The prices are reasonable, but its the customer service which is really great. I have to say that Ben went above and beyond to help me get the best deal possible, and his attitude even convinced one of my friends to rent a parking spot for a few weeks while on vacation. Great service and people. Highly recommended!
The best storage facility I have ever used. The staff is wonderful, helpful, and reliable. The facility itself is top notch. My belongings were in the same condition as when I left them, with no pest. This company really put my mind at ease. Ben is awesome!!!
I was very pleased with the service. Benjamin the Manager stayed late to accommodate my work schedule in order for me to get my registration completed. He was very professional, friendly and helpful. Even though it was past time for him to be gone, I never felt rushed to complete my registration. he took time to show me the cube and how to access the property.Thank You Ben....
Wonderful helpful staff. Beth B. Was very personable and provided great insight and knowledge about all my storage needs. By far the best rental experience Ive had. Would recomend to anyone!
So grateful to them for all the patience and understanding. My fiance and I are diabetic and it is out of control. Weve spent so much time in the hospital and missed so much work. They were and still are so kind to us.
They have a nice variety of sizes for a good price. Customer service was great.
The Management is awesome.
Harry Hodges was friendly, quick, and efficient. Within 30 mins I was given a tour, showed 2 different units, and given exactly what I was looking for at a fantastic rate. If you live in/near goose creek, this is where you should bring your storage needs!
The facility is well maintained, the climate-controlled units are AMAZING! The employees were very helpful. They were more than just fair, they were very generous. I recommend this facility to everyone!
Patty was so helpful and great she really helped us out.
We had an excellent experience with both managers.They were professional and friendly....The facilities were very clean and well kept. Wewould definitely recommend this cube location....the only thing i would say that might be better is if they numbered their buildings to make it easier to find your unit....
Harry was professional and easy to deal with! Explained everything and made it simple. Unloading our truck in the hottest part of the day he even walk back to us and gave us water bottles. . Upstanding man!
The guy working there was very honest and helpful. The units were very new and very clean. We were not originally planning on climate controlled but the price difference and discounts made it a better value. We even got the first month free. There was less than $20 upfront cost. The location its super convenient for us and the accessible hours (6am to 10pm everyday) make it easy for us to load and unload at our convenience. They use codes for the gate but its specific to the owner not a generic gate code. Overall very good experience. I could pay less but the discounts and incentives make it a wash at worst for short term storage (3-6 months).
I called a few other storage places before making a decision to go with CubeSmart self storage. The service was absolutely awesome, I didnt feel pressured or hassled and everyone that I spoke with starting with the main call center to the nice people at the office were very helpful. The prices were also very reasonable and actually less expensive than any of the other places that I called. Overall experience was great.
Great!!! Customer service. Handling of contract set up, easy. Would recommend to make this a storage place to others. Pricing and space great for what I needed for office furniture, etc.,
Patty and LaShawn were very helpful. Ive had nothing but a great experience.
Mr. Ben was extremely helpful and knowledgeable. He provided great customer service which saved me money. I cannot thank him enough and will definitely return to this Goose Creek location for my future storage needs.
My experience with Ben well exceeded my expectations. Having to unexpectedly move my things into storage was stressful. Bens pleasant attitude and willingness to help made the whole process so much easier. He greeted me checked me in and gave me access to my unit within less than 30 minutes. I would recommend his facility to anyone in need of storage short-term or long-term.
I recently stopped by inquiring about a unit. Harry Hodges was very knowledgeable and showed me a unit. I did not know that I had to have insurance. We have not moved our stuff to goose creek yet,so we have not rented anything yet
I recently rented a unit at CubeSmart. Ben was extremely courteous and most helpful in getting the best discount on the unit I needed. He is honest and personable and helps in every way. The units are very clean. I highly recommend CubeSmart in Goose Creek for your storage needs, They were by far the best deal for storage in my area.
Wonderful service! Very friendly and helpful. They have an easy check-in process, very secure facility, and my storage unit was very clean and ready to go upon my arrival.
Very quick and easy experience getting the right size unit we needed. Elvis was great . The promotion of first month free with purchase of lock is incredible. Also great that I have no long term agreement to sign. Unit is rented month to month .
Excellent service, maintenance and customer contact. Very helpful in arranging storage units as my needs increase or decrease.. Never have had an issue with any type of service they provide. Extremely Friendly.
Incredibly friendly staff, had all the right materials for moving this weekend.
This is my first time ever renting a storage unit and i am truly impress with the excellent customer service experience and the clean storage units. i highly recommend this location/company. The drive through was very clean and everything else was very organized.
Good customer service, friendly staff
The customer service was fantastic. The storage units are very clean. Harry and Amanda were super helpful, accommodating, and friendly.
Always try to meet your needs and great pleasant staff.
Elvis was great. He was very efficient and quick to get me settled. I do not like how intrusive they are when finding out I am military... Otherwise, very clean, storage units.
Great customer service, great prices. Harry and Amanda were super nice, and quick. Would recommend.
After many years of renting a storage unit for everything we owned in a two bedroom house I can say that my items looked and smelled the same as the day we stored them. It was also nice to know that the locks are checked on a regular basis.
Benjamin Borrero was very helpful with my experience. When I got there the process of signing up was quick and painless. He showed me around the place. Also the whole entire place is spotless. Its very good Storage Facility with a very helpful General Manager.
The facilities are clean and the staff is friendly. Excellent customer service and the prices are pretty low compared to other storage facilities in the area. I highly recommend this CubeSmart!
I knew as soon as I came into Bens office, he was going to take care of me. I had been to every other storage office in the area. It was as if the others thought they were doing me a favor by renting a storage area. Ben was very friendly and offered me the best deal in town. He knows what customer service is. I would not go anywhere else and would strongly recommend his facility to everyone else. 6 stars.
This particular one was not so great. My friends used it. I helped them move some stuff out and they had tons of ants in their belongings. Also mold on some of their stuff.
Benji is the nicest guy around, and his units are clean and easily accessible. Great location, good hours, and terrific customer service. I would definitely recommend CubeSmart Self Storage for your storage needs.
Great customer service. I am so excited about using this storage facility as I was treated VERY well when I came in to start renting. Very friendly people and they answered all my questions thoroughly and with the utmost respect. Looking forward to my future with these guys!
I really appreciate the owner of this location so much! My parents got into a very bad car accident while trying to help me move my stuff into the unit. I called this CubeSmart location in a panic, wondering if I would be able to still bring my stuff in. The manager not only listened to my situation, but he also came and checked me in VERY late at night on his own time. He went above and beyond for my family and I cannot thank him enough!
Very professional and helpful! Was able to get the 10x10 we needed for a move. Thanks Cube Smart your manager was great
I have use CubeSmart 3 times now and it has been a great experience. Mr. Harry was very helpful, friendly and knowledgeable. No need to go anywhere else.
Outstanding service!! They were very helpful and the units are very clean.We would recommend this storage facility to anyone looking for a clean place with a wonderful staff to store belongings!!
We rented a unit from CubeSmart after price checking several other facilities. By far CubeSmart offers the best value. We filled our first unit and needed a second for a short time before closing on our home, the manager personally took time to explain our options and help choose the one to best fit our needs and budget. He also spent a few moments just having friendly conversation about his time in the US Army and Navy and showing interest about ourselves. I mentioned this because its rare to find a genuine person in business that takes time to get to know his or her customers in long term business relationships much less in a business like this where its transient and you rarely see your customers. I find this to be refreshing and tells me that the character of the manager is impeccable. The units are spacious, clean, the security is more than adequate, moving materials and locks are all available for purchase in the office. I would highly recommend this facility for anyone in need of storage.
Excellent customer service!
Was quick and easy the man who was there went out and cleaned out the 5 by 5 I rented before I put my things into my space. He was friendly and polite.
These guys are top notch. With great deals and excellent customer service, I would highly recommend them! Ms. Pat in the office is so nice!
Great experience with Harry! He helped us out and we were out of the door within minutes. I would highly recommend this Cubesmart location.
Beth, the office manager.
Ben and Elvis met all our needs in a friendly and professional manner. I actually went through the reservation web sight to confirm a unit and Ben and Elvis were my third attempt. The other two businesses confirmed my unit but when I spoke to them they did not have what I reserved available??? I asked them both what is the point of using the web service for their business when they do not have the units available. They gave no reasonable response. Im glad Ben and Elvis take the service seriously and actually keep up with the supply and demand of the general public. Thanks guys!
The lady upfront was awesome ❗️in and out and helped with any promotions ❗️❗️❗️
Rented a small unit back in August. Close to the house and easy to get to and accessible whenever I needed to get in it. Ben is a great manager and always available for questions and any help I needed and always with a smile.
CubeSmart is a very clean facility, I love the climate-controlled unit! They gave me great personal customer service, got me signed up quickly, great rate, easy access to my unit!
Helpful and friendly staff! Clean gated facility made it an easy choice to store my furniture!
The manager went above and beyond to assist me with storing my vehicle during Hurricane Matthew. Great deals and military friendly. I recommend this Goose Creek location.