Very friendly - answered all of my questions without hesitation. Storage areas were very neat and tidy. Seems very secure. Would highly recommend. Convenient location and easy to access. Love that you can use their app to access the storage areas in case you forget your PIN.
Cricket was amazing! She greeted me by my name as soon as I walked in! She was super helpful and truly made it so easy to sign up and to find my storage unit! Thank you so much!
We stopped by to get some information about a climate controlled unit. Cricket was very nice and helpful. The process was quick and easy. We highly recommend Public Storage.
Property manager gave me a call immediately after making a reservation and reserved it for me until I was able to drive there. Great customer service and perfect location for military assigned to NWS Charleston. Facility was clean and the had carts to assist with my moving from vehicle to unit.
Friendly staff, safe location everything worked out perfectly, very clean property and well taken care of.
Charlotte is awesome, and very helpful! She answered all my questions, and gave me a comprehensive tour of the facility. This Public Storage is lucky to have Charlotte working for them.
Very nice customer service. Clean storage units. Carts to help you move from your car to inside the unit
Cricket is so helpful and so sweet. She is very knowledgeable about the units.
Cassie was very helpful, we were able to get me a storage unit quick and easy and she was very knowledgeable about her units and the best choices. I feel very safe keeping things there with them. Thank you so much.
Charlotte is awesome, and very helpful! She answered my questions, and resolves any issues I have very promptly. Public Storage needs more people like Charlotte!
My experience today with Ms. Charlotte was a very pleasant one. She was very professional and very knowledgeable about her job. I had a pleasant day moving because of the support I received from Ms. Charlotte.
I stopped in here to look at some boxes for moving. The girl working was extremely helpful and we found exactly what I needed! Got me all set up and their 30 day return policy is extremely helpful in case I dont need everything I get! Definitely deserves a raise for hope customer focused and knowledgeable she was!
Was a great pleasure getting a consultation done over the phone. I’m planning on moving to the area soon and a storage locker is a must! The assistance of their employee, Cassie is definitely what put me over the top. I’ll be signing up with Public Storage when the time comes.
Everytime I arrive, the place is clean. Miss Cricket must really love her job cause she always a busy bee inside. Always has a pleasant howdy everytime we cross paths. Highly recommend storage here.
Cassie was extremely helpful. Answered all my questions, showed me the unit, and was very efficient. Plus the place is extremely clean compared to other units I’ve rented. Definitely would recommend to everyone. They also have extra shipping supplies to purchase if you need them.
Amazing service! Kathy and Brandon were quick to answer any questions I had and helped me work out issues I had with my payments. Highly recommend!
Cricket was very professional and helpful.
Very clean and friendly service. Charlotte was awesome.
Cassie was a great help. Clean. Tall ceilings. Elevators and carts make it easy to move in.
The team work at this location is AMAZING! Ms.Hannah Grace pointed me in the right direction. Ms. Brittany was very friendly with such great conversation. She made sure I got just the right unit. I’m glad I went to this location I’ll be sure to tell a friend!! Great 👍🏾 prices!THANKS LADIES !!!!
Cassie was extremely helpful. We got a bigger unit than we needed and we were able to downsize that day without any issues. Friendly place to be with great security.
Charlotte is amazing. 1st time.she did storage treasure and did a great job. Your lucky to have chaotte.
Cassie is super helpful, rented at another location but came here because its closer to home to get some supplies, she hooked me up with everything I need to keep my stuff protected.
Friendly, courteous staff. Clean unit and easy to use. Thank you Mrs. Boston native.
Very clean facility! Storage unit was easy to find and very reasonable pricing. The E-rental process was super easy and convenient and took less than 10 mins. Definitely will recommend storing here to everyone. .
Very friendly and helpful staff! Inexpensive storage also. I rented 2 units for the price that I have been paying for one. The first month was free. I pay $20 per month for 10x15. Great for my teaching materials over the summer.
Miss. Grace was the store manager at this location where we suddenly had to have our things in storage. She was beyond helpful, friendly and patient with every question I had. She kept the place very clean wich that gave me peace of mind. One time there was a problem with one of the elevators so I contacted her and she promptly responded back and took care of the situation. I have nothing but great things to say about Public Storage and its manager Miss. Grace.Thank you for everything!
Ms Charlotte was extremely helpful I was so stressed out from moving and her personality made my day
Cassie has made my moving transition fantastic, the customer service here is unparalleled, you need to get a unit here!
Cassie was awesome! She answered all my questions and was super helpful. I highly recommend.
Had an awesome experience. Cassie was very helpful and so sweet if I could give her 10 star rating I would . Very clean and easy to find.
Great location to store anything you might need. The staff is really friendly and professional. I would definitely recommend. Thanks!!
The property manager here is very sweet. Nice conversation, warming welcome, and just all around sweet. If you’re ever looking for storage space and in need of a rental, I highly recommend this location. Thanks Hannah! 😊
Making the reservation online was quick and easy. It also provided an online express check-in process to speedup the initial rental paperwork by providing some basic info. Jennifer showed me the unit prior to renting and Jayliss handled the final paperwork. Both ladies were very professional and friendly. I was able to rent a unit on the 1st floor which is very clean and reasonably well lit. I rented the unit today so this is a first impression review. I would highly recommend this Public Storage site for your climate controlled self storage needs.
Hannah Grace has always been really helpful whenever I needed anything. The place is always clean and inexpensive for a climate controlled unit too!- Charlee Kelley
Brand new building and very clean. Professional, kind staff, and very knowledgeable. They have supplies there in stock and don’t try to sell you anything you won’t need. Very affordable introductory rates that will probably go up but you can pre-pay at the intro rate if you’re concerned about the increase.
Great customer service
Hannah Grace welcomed me to the store and served me very well! She is amazing and served me very well she deserves a 10! She explained everything to me so I better understand everything! She is truly one of a kind!! Thanks Hannah Grace!
Great place nice and clean
The Girls at PS are the best definitely rent there
I was super impressed with Hannah and Adam. They are both a true asset to your company.
This was a good storage place...but they have gone up during covid 19...the worst time for most americans. But 5 stars go to the employees that work there for being kind and professional and helping others.
Brittany was awesome to work with. She was cheerful and answered all my questions. If there was a way i would have given her 10 stars for the any and all categories. Thank you so much, Brittany.
Very professional, courteous staff. Facility is clean and orderly.
Need air conditioning at 75. 80 is to hot for the units. Sweating inside. Why all these surprises.
Very friendly staff and units in mint condition. Highly recommended
Bought a bunch of boxes... great help by Cassie!!!!!Also great storage rates
Great service from Hannah Grace an great prices wouldnt want to rent from anyone or anywhere else
Quick and easy. Great customer service!!
Friendly service that will get you what you need, just be sure to ask about getting the 1$ 1st month fee if you decide to not reserve a unit
Cassie good at her job
Very well kept and managed facility! Outstanding prices as well!
Always clean an good costumer service!!
Cassie was super helpful, quick, and made renting and easy and painless process!
Cassie was very friendly and helpful.
Not what Im used to. Most storage places are clean these days but this one is kept dirty. Almost got stuck in the elevator because it was not working properly. I guess you get what you pay for, cheap prices and cheap service unfortunately.
Great customer service!!
Hannah Grace Was Soooooooooo Helpful & Very Nice .
So thankful for Brittany’s help today! She was super friendly, answered all my questions and even stayed late so assist me.
Cassie was very helpful and quick.
Brittany and Hannah are fantastic!!! Recommend anyone to come.
Great service! *Jayliss (26919)*
Great Customer service!
The girls here are the best if there was a 10 stars I’ll give them 11 1/2