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AutoZone Auto Parts
2220 9th St, Greeley, CO 80631, United States
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AutoZone Auto Parts
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Te
Review №1

I love this store, Both Mike & Sky treat you like your the only one in the Store, even if they are busy!! Thank you for your full attention and helping me out!! I love you guys. Sky thank you for putting my wiper blade on. Yours Truly Sugar Cookies!!

Da
Review №2

Hey when they have the parts in stock and its crunch time, you can bet your dollar with a guarantee on what your needing....parts 20-40 years ago...thats QUALITY customer service.

Ta
Review №3

Super friendly employees, Christi helped me and was super nice and helpful to make sure I got what I needed. She also put my wipers on for me. Mike remembered me after not having been there in a while!

Ma
Review №4

I ordered engine oil and an air filter on 10/2 online. I went in the next day to get my items but they let me know that my engine oil was not in stock. No big deal. I came in on 10/5 to pick up my items but according to the online order I had already picked up my items (which I didnt because they didnt have my engine oil in stock). Their only solution was for me to go to a different store and repurchase the items I needed. No thanks, Im already out of $45. I emailed corporate to see if they can help with the situation but I highly doubt it.

ro
Review №5

Fernando helped replace battery in my Toyota Camry today and I couldn’t be more grateful. I went to the location on 9th street and received top notch service from Fernando. It was hot and miserable out but he was cool the entire time. Thank you so much I will be back.

As
Review №6

My friend and I went in a little clueless as to what headlights to get her car. All we knew was they needed to be replaced. The manager at this Greeley location was so friendly, patient, and attentive! He helped us find the bulbs we needed for the regular lights and the brights. Not only did he help us find exactly what we came in for, but he also installed them for us! It literally took like 10 minutes. I was very impressed we got the full customer service experience! It was amazing how above and beyond he went, when most managers Ive gotten help from end up having an employee finish up! I will go back to this particular autozone just because of how kind and helpful this manager and his staff were! Many kudos!!!

ya
Review №7

Called the Autozone in Greeley, CO from Fort Worth, TX to see if they could help a dad out and coordinate a car battery purchase/install for my oldest child. Cathy tooke the call and was amazing! Not only was she incredibly friendly, she took the time to work through the details over the phone during a very busy time at the store and helped me get everything setup so my child and drive up and get turn-key service. Great job Cathy and AutoZone!

Al
Review №8

Fernando and Christy at the Auto Zone on 23rd ave in Greeley Colorado went out of there way to help me figure out my battery problem! They were both so kind and helpful can’t say enough good things ! Thank you once again !

Yv
Review №9

Thank you to the three men that helped us out tonight! We lost power at our place because of a rainstorm and drove to Greeley for distraction. Our car stopped working at the car wash near this Auto Zone. We called three minutes before they closed and asked if they could help us out. They waited for us to walk there, and on top of that gave us a discount. We made it home safely! We appreciate the help we got from those employees! I didn’t catch their name but we will be very very thankful!

No
Review №10

Customer service is slow and very uneducated. I spent almost an hour in line just to buy break fluid neither employees seem to know what they were doing. very poor service

Je
Review №11

The clerk was awesome! He went and got the things I needed So I didnt have to search for them, and he was very nice.

Je
Review №12

Limited items on shelf, not enough staff during peak busy times to assist floor customers... Got kinda what I needed

Je
Review №13

The Free Next Day Delivery is a load of BS!!! False advertising!!! I ordered a part supposed to be delivered the next day..2 days later still wasnt at my door. I had to borrow a vehicle to get around.. I contacted customer service and they said there was nothing they could do, the part would be on its way whenever it leaves the location it is coming from, the rep didnt even know where it was shipping from!! Another 2 days went by before I received my order, a total of 4 days waiting for 1 part that was supposed to be at my door the next day after ordering...thanks for nothing AutoZone!!

Je
Review №14

Very helpful and great with helping me pinpoint problems with my car.

Ch
Review №15

3yr battery was dead at 3yrs 10days. Cost me 190 dollars and was told oh well.

Ad
Review №16

Everytime I come into this particular autozone there is only one guy working register and 3 people in line. Minimum 30 minute wait

jo
Review №17

Career customer...needed a part swapped.....done n done...great....thanks mike

Se
Review №18

Great place to get all your windshield wiper fluid and parts that you might need for your car

Ir
Review №19

This place is awesome keep up the good work thank u so muck for helping me today😊😊

Ro
Review №20

Super kind and helpful even took time out of there day to look at my car tell me what was wrong find me a good deal on the parts I needed and to top it all off installed the parts free of charge. Places and workers like that deserve more credit than they get. I will definitely be back to this AutoZone 🙂

Fr
Review №21

Great customer service

Je
Review №22

I love getting my parts there than anywhere else

Ma
Review №23

Christy was honestly so nice, usually I hate coming in alone but she made me feel welcome.

El
Review №24

Had to wait 5 minutes at the check out. I then had to ask the associates if I could pay for my itm because they were totally ignoring me.

Ja
Review №25

My recent visit the staff ignored the customers to try and fix the computer. I stood in line for fifteen minutes to be told we cannot accept cash

Bl
Review №26

Get what you need fast just ask they will take care of you my go to for parts

Ta
Review №27

Good selection of parts with a good price. although service can be slow at times

Ki
Review №28

Love Autozone the location smd prices and supply and demand

Jo
Review №29

Very helpful and knowledgeable staff

Br
Review №30

Always honest and ready to help. Love their advice and feedback. Thanx guys

Gl
Review №31

Good price and friendly service 👌

Tr
Review №32

Lorenzo is the guy to ask for. His customer service skills are superior and he deserves any promotion he seeks within any company he ever works for.As for the establishment as a whole, this place is crawling with hardworking, well mannered go getters. Everythings clean, well organized, fully stocked and unbeatable in all areas of customer service.Keep being who you all are--you ALL are awesome!!!

Da
Review №33

9/10 times your gunna wait 20-30min to check out even if your not getting a part. Management is horrible less cluster and less people waiting if you have a dedicated person checking out for people that need no parts. I see 3-4 workers walking around but none doing really anything most the time. Just check out the people that need to go and keep another line for parts lookup simple.

Ch
Review №34

Tomas helped me yesterday,. I am so grateful. My car died on 10th- by the park near auto zone. Tomas was SO helpful. He called around for me to find an open mechanic, diagnosed my problem, and was an absolute hero to me yesterday. My heart is grateful to this super helpful man. Thank you, Tomas. So much.

Je
Review №35

It was outstanding. I really enjoyed my experience with them. Customer Service was really, really good. And the associate that helped me was definitely helpful and knows how to make plus sales. He was a salesman with a smile. Thanks AutoZone for hiring such knowledgeable, friendly and efficient associates.

Ge
Review №36

Great service awesome ppl

An
Review №37

Great customer service!!

Er
Review №38

Make sure you know what part your looking for when coming here. They are so reliant on the computer system they offer no help with hard to find parts. Look up what your looking for, get part number from their website and just ask for that. Saves frustration and time.

Ir
Review №39

Each time I go here I wind up going somewhere else as the line for assistance is ridiculously long and each time I went for self help parts Ive waited in the cashier line for over 10 minutes waiting for an associate to allow me to pay for my items

Ha
Review №40

Quite a comprehensive amount of stock were displayed on the shelves and surrounding areas.The staff were quite busy so there was a bit of a wait, but once at the checkout point, the lady was so very cheerful and pleasant to deal with.

La
Review №41

Excellent customer service! Sky, one of the managers assisted me and helped me troubleshoot some additional issues on top of a dead battery at the shop. I will definitely be going back to this AutoZone!

Jo
Review №42

The young man who helped me was very pleasant and helpful.

Gi
Review №43

The shop is outstanding, good service, they know what to do, and they tell you whats wrong with your car. Done on time, hustle-free, no hidden charges, reasonable prices. Accessible location, friendly technician and also the manager. Thumbs up for these places! ! !

AJ
Review №44

Good customer service. Found what I needed and out I went quickly. Parking lot is an interesting adventure to get into .. in some cases one must go around the block.

De
Review №45

Very nice staff. Very helpful,

Ke
Review №46

Always have what I need and help with the problems Im having with my car

Ja
Review №47

Pretty darn good Autozone honestly

ra
Review №48

Great people working in the store that knows what you need.

Aa
Review №49

Its a parts store what do u excipient

Ma
Review №50

Every part we ordered on 3 separate occasions was the wrong part! It wasnt just one part, it was a variety of parts to the vehicle in question that were all wrong!

NA
Review №51

They had chemical brothers dash cleaning product, but not all products. Was aslo looking for the chemical brothers carpet cleaner products. For detailing cars

Ko
Review №52

Associate Chandler was amazing! When I came NO ONE acknowledged me, but he did and told me hed be with me soon and he was. I needed a diagnosis on my car and I guess the machine wasnt working correctly but he stuck with it till he got it to work. The other people working in the store just looked miserable so Im thankful Chandler was there.

ra
Review №53

This probably one of the worst stores in Greeley to go to. They have 20 employed working but no one is helping a customer. The gentleman that was helping was texting on his phone and trying to work the computer at the same time. We tried to find the name of a part on our car and the manager told us to YouTube and come back. Horrible service and horrible employees. Wasted 45 min of our time and decided to go to o’Reillys and got all of our parts in less than 15 min. Go to o’Reillys!!

Na
Review №54

They do have a nice staff. I did go in there for rear light bulbs and was told they did not have any in this store but the next store closest has them. I pick them up there, great.While changing the lights later I found I needed to replace the rear light strip not just the lights. Went back to the first and closest to me (they said earlier they didnt have any bulbs in the store), they had the strip and now they had the bulbs too.Now thinking back from 3 hours earlier that day, I was very upset that the Manager that told me that they were out of bulbs, now has them in the back. This was a different helper the second time. He apparently knew what to look up and see there was some in the back and had no problem getting me a couple.I would definitely ask if you dont see any and they dont see any . Too double check the computer to see if they have any in the back.I have gotten many things here and are great at returns for the on the cores. I will continue to use them.Weekends are busy and they do get lines, they get to get person as quickly as they can. They will help you with looking at your battery for you. While there my vehicle needed a jump, they let me use their jump box and it start my vehicle right up.Over all great place to get auto parts and help getting your engine fixed.

ju
Review №55

Very friendly and helpful....very polite

Bu
Review №56

Understaffed and the guy working didnt know the difference between a half ton truck from a 3/4 ton truck.

Ju
Review №57

Horrible service at least 6 people in line and nobody helped. Saw atheist 4 employees in the back and some didnt notice the people in line but some did glance over but did no say anything. 1 lady was standing at one of the desk completely ignoring all the customers. Ended up leaving all my things and took my business elsewhere. Very disappointed and sadly was not surprised.

Ma
Review №58

Very busy but good

La
Review №59

Spent time at the auto zone on the west side of Greeley because one of my headlights was out; tried to help me out but couldn’t, and I give them props for that, however sent me to this auto zone, spoke with the store manager and he was a life saver! My headlight was up & fixed in no time; even on my lunch break! Great guy I really hope to see him again :)

Ma
Review №60

Amazing Service. Had to replace an oxygen sensor and was having troubles getting it unconnected. Mark and Skye were able to help me out and get a new oxygen sensor put on my car. This location is extremely knowledgeable and friendly!

Sh
Review №61

Quickest place in town. Very helpful and knowledgeable peeps work here. If only it came with instillation too. Lol

Ti
Review №62

Great store. Staff were very helpful and went the extra mile to help me out. Well absolutely be doing more business here.

Gi
Review №63

Knowledgeable staff when they help you and dont leave you waiting for ten min

Ka
Review №64

The staff was so friendly and helpful!

Ch
Review №65

Nice staff, pretty knowledgeable.

Hu
Review №66

People working in this store are pretty much worthless and incompetent. None of them knew how the loaner program works. They all insisted a coil spring compressor was vehicle specific😳Not to mention the lady at the counter said their website has nothing to do with them🤦‍♂️

Fr
Review №67

I buy all my parts from autozone. It is a pleasant experience

Ge
Review №68

Good prices

Ja
Review №69

Very helpful providing names of reputable shops in the area to install the parts I bought. Also provided great consumer education, so I would buy the right stuff to fit my needs.

Ju
Review №70

My dude Mark hit me with the no-B.S. down-home customer satisfaction experience. Saved a rubber-band roll of dollars by seeking this mans wisdom. I got this money-pit chevy SUV that Ive nearly put out to pasture like 8 times this year but Mark is a kind soul who saw the good in the old girl. The car wouldnt or couldnt tell me what was wrong, and shes been a great car, no doubt, but I was at the end of my rope. Mark assuaged my worries and let me use a parking space on the lot to get some fuses switched. Then he spoke to the car. The car spoke back, like theyd known each other for years. #4CYLINDER MISFIRE DETECTED, it said, and Mark nodded to me. We could do this. He brought me an ignition coil and spark plugs for a price so low youd think wed been transported back in time to the old days when gasoline flowed like water and suits didnt fit quite right and television was weirdly and overtly racist without consequence. He printed me a diagram of a 6 cylinder inline engine to take home which I cherish like an ultrasound of my own future children. Any questions, Im here all day tomorrow so just come on back if you need to. Kinder words never were spoken, friend. Thanks, Mark.

St
Review №71

The WORST customer service I’ve ever dealt with. Went in for a tow package and Rapheal O. thought it was appropriate to laugh at me when I didn’t know what was needed for my Mercedes. Then when I asked him to see what packages they had he continued to laugh when I asked him which one would work. I left the store telling him maybe he should learn since he was working there and the response I got was “maybe.” WOW! Just wow! Thank God there’s other stores in Greeley

Da
Review №72

Amazing service. They switched out my warranties battery in 10 minutes when it died. Love this place!

ab
Review №73

The best manager ever @ the branch,he help me out easily every time i go there

Ke
Review №74

Good selection and price. Orders arrive quickly. Staff could be a little faster to help.

V
Review №75

The lady that helped me was super aware of locations for items needed. She told me about differences in gauges; who knew? I needed jumper cables but she also showed me the emergency kit. A must have.

J.
Review №76

They have much knowledge on an enormous amount of parts. Good place to ask about your vehicle. Fast and friendly service

Vi
Review №77

Great services

De
Review №78

Fast friendly staff

Ju
Review №79

I go here for all my automotive purchases.

Sp
Review №80

Had what I needed.

Lu
Review №81

Helpful staff in and out quickly

Ch
Review №82

Wow they have gotten expensive! This used to be the affordable auto part store... Not any more! $200 for a car battery.... Nuts.... I went to Walmart and paid $30. The $30 still works fine came with just at long of a warrant

xx
Review №83

I would like to give the biggest review to autozone on 9th stree today is my birth day and they saved my life by helping me out today i would like to give speacial thanks to chandler for his help and time and the awsome service that was provided i will definately be going there again if i need anything else and will ask for him directly thank you for your quality service

Gl
Review №84

Always have what I need

Ri
Review №85

I am, and have been, a regular customer, both in Colorado, and back east in Kentucky. These guys always seem to have what I need and I have their frequent flyer card so I get a discount. I have no complaints.

Ge
Review №86

23rd & 9th st Greeley COLORADO, very very good service & very helpful also . thanks to you all !!!

Su
Review №87

My first, but not last experience! Freddy was extremely helpful and even offered to install a brake light for me. Thats exceptional customer service!

Jo
Review №88

Very helpful in talking me through the different oil and oilfilter options for my vehicle. Was able change oil myself quickly and get much better deal with annual oil and oil filter

Fl
Review №89

The guy that helped us got everything we needed and saved us money!

Fe
Review №90

Had what I was looking for. Nice enough staff. Opened a register when there was a line. In and out quick.

Th
Review №91

He employees are always very helpful and know their stuff! I have been going to this store for 25 years and have never had a bad experience.

Fe
Review №92

They had tail light bulbs but they faced me the wring ones and struggled to get them in then after a good hour later sized them up next to each other only to find out they were completely different

An
Review №93

Eran at the store located at 2220 9th Street in Greeley, Co. was a very real help. I had come to the store to purchase what ended up being around $800.00 in various part for my husband to perform our vans 100,000 mile service. Eran was very patient with me and helped me find all the right part and helped me to make some better choices to upgrade to better quality parts on very important items. I appreciated her being willing to take the time to explain things to me and to tract down some hard to find items for us. She made what was an somewhat intimidating task to me a very easy and simple visit. She is valuable asset to your store as I will make it a point to come to this location from now on. Eran made me feel comfortable and not talk to me as though I were stupid like some other auto parts store clerks have done to me in the past. Thanks for hiring such a great person. Another thing I like about this store is the employees willingness to carry large and heavy items out for me.

Rh
Review №94

I needed new wind shield wipers. My old ones were not really very old but the rubber was moving off of the clamp and then the medal clamp was scraping across the glass. The worker helped me pick out some new ones and get them installed. It was dark and cold and the old ones were difficult to get off. She stuck to it and I was able to leave with working wipers!

Ro
Review №95

It would of been a better experience if they had another cashier, waited more than 20 mins just to check out 2 items.

Wi
Review №96

Excellent costumer service...especially the Hispanic lady.

Ma
Review №97

Some of the workrers are Hispanic and thats good because one time my dad went in and looking for oil for his Lamborghini and a hispanic helped him thank you autozone

Su
Review №98

I was told by phone they would install my tail light (I dont own the wrenches) and then at the store they refused. Frustrating.

Ta
Review №99

It seems like I never find what I come in for, but the staff normally has other solutions for me.

Mi
Review №100

Good

Information
21 Photos
100 Comments
4 Rating
  • Address:2220 9th St, Greeley, CO 80631, United States
  • Site:https://autozone.com/locations/co/greeley/2220-9th-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A804&y_source=1_MjQ2ODUzNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 970-352-5900
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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