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Taylor Auto Glass
6381 Burnt Poplar Rd, Greensboro, NC 27409, United States
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Taylor Auto Glass
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Me
Review №1

The customer service at Taylor Auto Glass is outstanding. The receptionist was the nicest person ever. I had a piece of glass I pulled from another car and wanted to see if they could install it. She went above and beyond and allowed me to send her a text with the images to show her team. The glass was able to work and they did it in hours. Jennifer and the guys were sweet as can be and I highly recommend this crew! Thank you so much for helping a kid that had no idea what she was doing fox her drive side window!!

Tr
Review №2

I contacted Taylor Auto Glass through their website. I got an almost immediate response from Kaitlin and within ten minutes and a couple of questions being answered I was given a very reasonable quote and we set up an appointment for just a couple of days later. Devin and Justin called to let me know they were on their way on the day of the appointment, got here just when they were supposed to, and immediately went to work. They were both polite and professional and did a great job on replacing our windshield. From the time I contacted Taylor Auto Glass through their website and set up the appointment with Kaitlin until Devin and Justin left everything went perfectly. I hope I dont get another broken windshield anytime soon but if I do I know exactly who to contact. Thank you Taylor Auto Glass and Kaitlin and Devin and Justin!

Sh
Review №3

Havent actually had service performed yet but so far the customer service has been great. Spoke with office and was provided very detailed explanation of the process to replace windshield. I anticipate being very satisfied once work is scheduled and completed.

Mi
Review №4

Devin and Justin did a great job on replacing my windshield. They were personable and professional. From start to finish, the job was completed in a little under an hour. They came to my residence, so I was able to enjoy the comfort of my own home instead of sitting in a lobby of a garage. Very convenient. In my case, they were able to beat the price of companies such as Safelite, and also have a lifetime warranty. I would recommend Taylor’s Auto Glass to my friends and family. Very satisfied customer here. Thanks again guys!

Be
Review №5

Great customer service. Service done within reasonable time. Not all services are available on all days depending on who’s working.

Ta
Review №6

Taylor Auto has replaced 3 of our windshields. This last time I opted for mobile service. They were timely and did a great job as always. Great service

No
Review №7

Some of the most friendly and helpful people in the Carolinas. Highly recommend them for all your auto glass needs!

za
Review №8

Had the pleasure of doing business with Taylor auto glass today. I say pleasure because as the techs were installing my windshield my heater hose blew and proceeded to dump my coolant onto the pavement. The owner was there and quickly got on line to the local freightliner dealership down the street. They had the parts I needed so the owner loaded me up in his personal vehicle and drove me to get my parts. Then he helped me fix the truck once we were back.thats what I call going above and beyond anything I could have expected. I will only use this company from now on. FYI... They have the glass you need in stock also, so save yourself a trip, call Taylor auto glass first.

La
Review №9

Very helpful and informative when others were too busy to answer questions. Highly recommend!

Ke
Review №10

Mike did a good job.

Je
Review №11

I had to have my windshield installed quickly. They worked me in and came that afternoon. The guys installing the windshield were nice, friendly, and explained the whats and whys. Unfortunately I came up with another leak. So I went to their business to see what was happening. It was something else contributing to the leak which they explained and showed me what the problem could be coming from. Leaves built up and such. The girls in the office were so nice. It is an all around great company and I highly recommend them!!

Me
Review №12

Got me taken care of anf worked with me to address my needs after i changed my appointment like 3 times lol. But they understood and got me taken care of in good time. My window replacement was for a semi truck. They do windshields and windows. Great customer service from my experience.

Au
Review №13

Taylors Auto Glass was recommend by the dealership that I purchased my vehicle from. I read reviews and proceeded to call for a quote on my 2015 GMC. They were half the price of Safelite and they are a local business. I happily canceled my appointment with Safelite and booked with Taylor’s. The work they did was very professional, office staff as well as technicians were very courteous and knowledgeable. They stand behind their work with a lifetime warranty.Can not say enough about this company, they are very reasonably priced and do great work. Highly recommend for all of your glass replacement needs.

tk
Review №14

Best customer service I highly recommend this place. You don’t see many mechanic shops that cares about customer service around triad.The receptionist JenniferShe was very nice and friendly also knowledgeable on windshields.She said off market windshield will look exactly like the OEM Windshield glass Honda sells and it does! I am 100% satisfied with the work and the serviceBig thumbs up to this place!!if I have any problems related to auto glass or my friends have then I would definitely recommend this placeThank you guys for awesome work! 👍🏻👍🏻Ps.they also put their time to put my ez-pass back on windshield (in picture)

Sh
Review №15

You guys are great! Thanks so much for going above and beyond and helping me change the tire. Awesome business and the owners are great guys. Thanks again for helping me be on time for that meeting.

Ro
Review №16

Called ahead with an eta to get a windshield replaced. ETA changed the times due to traffic and they were STILL ready and awaiting me when I arrived. 15 minutes after arrival, I was leaving with a new windshield! Excellent customer service!

Br
Review №17

Extremely friendly, polite and knowledgeable technicians and very competitive pricing. They took their time replacing my windshield and in my opinion went above and beyond the scope of their work to even clean under my weather stripe. I would totally recommend them if anyone is in need of windshield replacement!! 100% Grade A service!!!

Da
Review №18

Professional staff, great and prompt service

La
Review №19

Great service on scheduling and the install was very easy. Completed work at my dealer so windshield could be calibrated also. I highly recommend Taylor Auto Glass

Ra
Review №20

Great team of folks to work with. Very competitive pricing! Highly recommended!

Iz
Review №21

The staff at Taylor Auto Glass could not have been nicer. They helped me tremendously and have a cozy waiting area. Highly recommend!

an
Review №22

I had my front windshield replaced different companies said they needed a lot of money or money for a strip but Taylor auto glass did it for a real good price. If you need you window replaced check here first. Thank you Taylor auto glass.

Ke
Review №23

Excellent service and easy to schedule. One e-mail and I had a excellent quote and the guys installed the following day. Would highly recommend!

Th
Review №24

Fast and friendly service! Quick visual inspection revealed water leak was from rusted windshield frame, not the seal. No charge!

c
Review №25

Professionally replaced my windshield in a timely manner. Customer service was above and beyond: while sitting in their waiting room with comfortable leather couches, I was updated on the status of the job every 15 minutes. Every employee was friendly and offered me not just progress updates, but also offered beverages and asked if there was anything else they could do to improve my wait. Highly recommend!!!

Pe
Review №26

Hit a deer going into work at 5:30, took out my windshield and side glass. Got to their shop right after they opened at 8 and they had me on my way with a new windshield in 2 hours. Came back another day to get the side glass done after I had the door fixed up, and was out of there in an hour.Comfortable waiting area with complimentary coffee and fast wifi and a nice table to work at. Work was done quickly and correctly with no hassle. Price was a little high compared to other places around but as I said it was done right and fast so I dont mind.

Ke
Review №27

Friendly staff and fast service. Very knowledgeable about auto glass. I will definitely visit again for my auto glass needs. I recommend that you visit for yours too!

SH
Review №28

My employer needed the windshield replaced on one of the work trucks. Trey and Alex came out and extended awesome customer service. They were on time, quick and did an excellent job replacing the windshield. Because we are so busy it was a huge convenience to have them come to us and make the repair. I will be calling Taylors for future glass repair!

Ro
Review №29

Tony & his crew do fantastic, timely work at an affordable price. You couldnt meet somebody nicer who has so many years experience fixing auto glass. Ive seen his repair work on both small, personal cars and larger, fleet vehicles, and everybody who I have referred to him has been 100% satisfied. Cant ask for much more than that!

Ji
Review №30

I contacted Taylor Auto Glass to have a sliding rear windshield installed on my 2015 Ram 1500. The owners Tony and Jennifer provided me with a detailed written estimate and arranged for an appointment within just one day. During installation, they did not like the quality of the aftermarket windshield. When they could not reach me by phone, they upgraded the rear window to a factory, original equipment part which fit perfectly and looked great. I offered to pay them for the difference in the cost between the aftermarket and factory glass but they politely declined and stood by their estimate. I have operated my own small business here in Greensboro for many years and the people at Taylor Glass (owners and employees) treated me the way I treat my own Clients. This company impressed me with their attention to detail and quality customer service. I would strongly recommend them to any individual or company that requires glass repair or installation services. Jim in Greensboro, NC

Pa
Review №31

These guys did a great job replacing my Maximas front windshield. Fast and fair price. Tony Taylor and his team provide a great service! Very pleased.

As
Review №32

TONY AND HIS TEAM ARE TOP NOTCH! I WILL CONTINUE TO USE HIS SERVICES FOR MY FLEET. WE HAD AN EMERGENCY REPAIR THAT WAS NEEDED AND HE CAME THE SAME DAY TO GET US UP AND RUNNING AGAIN. THANKS TONY FOR YOUR LOYALTY, EXPERTISE AND COMMITMENT TO YOUR CUSTOMERS. I WOULD NOT USE ANYONE ELSE! Just wanted to add that these guys get-it-done! Tony and his team serviced our fleet and had everything finished on time so we had no down time. Great service and integrity. I highly recommend Taylor Auto Glass!

Al
Review №33

My car was broken into and fixed within an hour of dropping it off, couldn’t be more pleased with the work and timely manor. Thankful for the group of workers with this company

Ya
Review №34

Receptionist that picked up the phone was very rude and snappy decided to schedule an appointment anyway because I was looking for urgent service. The side mirror was fully attached only the mirror was off. Now on the phone I told her, the receptionist, the motor was exposed and she seemed to ok it, I understand she may not work with repairs etc. Once there I was told I had a back piece missing, which is understandable and would have to wait until Monday. The combination of the rude receptionist and driving 15 minutes to be told I wouldn’t be serviced, was all I needed to not want to spend my money there or do business with them. On the phone she initially scheduled me for a Saturday (I was looking for something much quicker) they are closed on Saturdays she called me back and said she thought it was a Thursday, which could have been a honest mistake. Being closed on weekends is mostly normal, but I found another place that had way better customer service to fix my vehicle on a Saturday. It’s very frustrating as a customer when you are spending money with a business to deal with sarcastic employees. I see many 4-5 stars reviews but that wasn’t my experience today.

Br
Review №35

I am so lucky you all are just around the corner or in my back yard! We couldnt stay on the go with all this equipment without your wonderful service. Thanks so much for always being so helpful. We love you all!!

Jo
Review №36

Tony and his team are the best! I have used their fast in-store service for a couple of rock chips my wife and I had in our windshields a few years back. I recently used their mobile service for a windshield replacement at my office, while I worked, uninterrupted.

WD
Review №37

So far so good put a new motor in for my window

Ke
Review №38

Taylor Auto Glass is an honest straightforward company. In this day and age it is hard to find a company that values honesty. They were able to replace my side view mirror quickly when I knocked it off while on vacation in Charleston.

Jo
Review №39

Loved the experience! Imagine going to work with a cracked windshield and leaving work with a brand new windshield. No taking time out of my day to drive out and wait for it to get done. And it looks great!

Cr
Review №40

I was driving down the interstate and started hearing this loud banging noise against the roof. I pulled over and half of the weather stripping on my windshield was coming off and flapping in the wind. I took it to Taylor auto glass and they were able to take care of it and got me back on the road quickly. Also, ask about their windshield cleaners. They work great.

Ro
Review №41

Not to courteous over the phone seemed like I was getting the runaround

St
Review №42

DeDona Auto Glass is a family owned and operated business that treats each and every one of their customers as though they are a part of their family. They strive to go above and beyond to help you out whether you need to replace the glass in your side mirror, the windshield in your RV or even if you need glass repair in a whole fleet of trucks. The DeDona Auto Glass family will there to help take care of all your glass repair and replacement needs, I highly recommend their services!

DJ
Review №43

Just received the best service ever. I just got a crack on my windshield from a dump truck. I walked right in and was taken care immediately. Within 30 mins, the crack was repaired for $50.00 Thanks!

Qu
Review №44

Excellent service. Highly recommended.2014 Chevy Silverado

Ra
Review №45

Tony, Jennifer and their team are top notch. They do an excellent job and their customer service cant be topped. I would not use any other auto glass company.

Ro
Review №46

Fast n friendly service. Would definitely use them again.

Me
Review №47

Tony, Jennifer, and the crew at Dedona Auto Glass are by far the best when it comes to all of your auto glass needs. They provide top-notch customer service and quality craftsmanship, making sure that they do everything they can to keep their customers satisfied. They are quick, efficient, and can handle any job no matter how big or small, from applying the Aquapel treatment to your windshield to replacing the glass in fire trucks and 18 wheelers. If you have any concern with your auto glass, dont think twice to call DeDona Auto Glass!

Ar
Review №48

Visited Taylor Auto Glass twice for my Motorhome and both times they were courteous, efficient and did excellent work. I highly recommend them.

Kr
Review №49

They were quick and very courteous! Would definitely use again for all of our auto glass needs!

Co
Review №50

Honest owner, stands by his work, if its wrong he will make it right.

Ch
Review №51

We have been using Taylor Auto Glass for years and highly recommend them for any glass work needs. They have years of experience and their workmanship and service is the best in the Triad!!! Ravi and Christine Persad- Worldwide Autobody 2 Winston-Salem

He
Review №52

Time required for your repair depends on the vehicle you have but for a Volvo 760 big truck i was out in 30mins! Cool staff easy to ask questions and get answers from.

St
Review №53

Super quick with replacing my windshield and answered all the questions that I had.

Sh
Review №54

Tony and Jennifer Taylor and their team provide excellent service and 5 start quality repair and replacement of any auto glass needs.

Da
Review №55

Tony has helped me several times with glass problems on many of my vehicles. They do a great job every time! I highly recommend them!

Me
Review №56

Excellent service and very fair prices!

He
Review №57

What a GREAT company! Recently had the opportunity to get my wifes 2014 PRIUS (not mine) up there to get a new windshield. The waiting room was so comfortable she fell asleep without getting to meet the crew! Thanks for all you do.Herb AbendrothMocksville, NC

Ja
Review №58

I just had the seal replaced on the rear glass of my Z and Taylors did a great job. Staff is friendly and their shop is clean.

Bo
Review №59

Tony has replaced 2 mirrors, a headlight, and fixed 2 side door windows. I would recommend Taylor auto glass to anyone and everyone.

Da
Review №60

Good service. Nice people

T
Review №61

Very nice, professional, and helpful in trying to get my leak issue resolved. Will use them in the future and would recommend them to others.

EL
Review №62

Awesome place will definitely be using them from now on.

Mi
Review №63

Tony and his crew do excellent work, I highly recommend them!

Ja
Review №64

Wonderful people Quick service

D.
Review №65

Tony and his crew will not disappoint you!

Sh
Review №66

Very professional...!

Information
62 Photos
66 Comments
4.9 Rating
  • Address:6381 Burnt Poplar Rd, Greensboro, NC 27409, United States
  • Site:http://taylorautoglass.com/
  • Phone:+1 336-851-1380
Categories
  • Auto glass shop
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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