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VisionQuest Eyecare
1160 N State Rd 135, Greenwood, IN 46142, United States
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VisionQuest Eyecare
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Be
Review №1

The people are the most amazing, caring, thoughtful, helpful, well I could go on from days listing the great qualities found at this location. I have spent my entire adult life working with the public, even training people to deal with customers for major corporations, so I do unconsciously judge businesses. The level of care that has been shown by this office is far above my expectations. It is well worth the 90 minute drive to get here.. Thank you to everyone a office for making my life easier and brighter,(because I can see better). You all deserve a big hug.

Er
Review №2

Great staff, super helpful! The optician Jennifer was fantastic helping me pick out the right frames. Very much recommend!

Sh
Review №3

Dr Winters is an amazing Dr, and an amazing person. She treats you as a human being with kindness and respect. Her knowledge and ability to relay information in a way that normal people can understand is a godsend.The staff is professional and friendly from the moment you walk in the door.

Gl
Review №4

The staff here are all extremely courteous and helpful. Amanda was amazing in her help and knowledge about frames. Would definitely recommend going here for your needs.

Em
Review №5

I had an initial appointment with Dr. Rush and all of the staff I worked with and encountered were great! They were thorough, kind, and answered all of my questions. Whitney did a great job walking me through some of the baseline information she was gathering. Dr. Rush was friendly and updated my prescription and recommended a great new brand of contact lenses and Jenn checked me out and helped me understand all of the financial information that went along with my appointment. I already scheduled my next annual appointment! I would recommend this place to any close family and friends!

Sh
Review №6

I just left my first visit eye appointment with Vision Quest and it was awesome. They were very nice and detailed in everything they did. I was greeted by A very nice lady who took my information. I was then escorted by another young lady who performed my eye test to prepare me for the doctor to come in. I think her name was Meralynn, she was very knowledgeable and nice. Dr Smith came in who was also very nice and knowledgeable. Dr smith detected I had dry eye I had never been told that before. Once I was done with her I was waited on by Amanda Shepard who was also very nice, honest and knowledgeable. She helped me pick my glass out and help me save money at the same time. I love this place. I will recommend them to everyone.

An
Review №7

Superior Professional Care. The entire staff and facility, equipment are extraordinary. Dr. Collin Rush gave me the most comprehensive thorough exam and explained my complicated eye problem with the best explanation and treatment Ive ever had from several other explanations Ive received in the past from several other eye doctors. I am eternally thankful.

Sa
Review №8

Absolutely the best eye doctor I’ve been to. The staff is very sweet and professional all at the same time, they are very willing to answer the gazillion questions I have and not get frustrated! Beyond thankful for the experiences I’ve already had with them and this is only my first few months with them!

Sa
Review №9

Great office, very clean, nice people! I worked with Amanda and she was super personable and I asked a million questions and she didn’t make me feel like an inconvenience. I see Dr. Browning and he’s super nice and very knowledgeable. I saw Dr. Smith once and she was also very nice and knowledgeable. Overall great office!

Br
Review №10

Super-nice staff and doctors. Very courteous, friendly and helpful with questions. The office, exam rooms, chairs, glasses and everything are kept exceptionally clean for the next person! Dr. Browning has been my eye Dr for many years, and has always taken great care of me and my eye health, and explained things to watch for down the road.Today, Amanda was the person unlucky enough to help me select a new pair of frames. She couldnt have been more patient, informative, and knowledgeable. She actually made the process a fun one!I highly recommend VisionQuest Eyecare to anyone on the Southside looking for an eyecare professional with all the latest equipment to take the best care of your vision.

Sa
Review №11

The staff is very personable! I switched to them from another popular vision center in the area, hands down so much better!! I didn’t have to wait for my appointment or glasses consultation.

Ly
Review №12

The entire staff at VisionQuest were wonderful. I saw Dr Smith who was great and Amanda was very kind and helpful to me in selecting new frames. I will definitely be back and highly recommend them.

An
Review №13

I had to get in for an emergent appointment. I was scared that the flap on my eye from lasik had moved since my eye was red, irritated, swollen and I couldn’t get an appointment with my lasik doctor. VisionQuest was able to get me in with one of the doctors (not my normal doc, but they’re all good). They got me taken care of same day and really put my mind at ease!

Jo
Review №14

I have been struggling w/ dry eyes for over 2 years and I finally found a doctor who has used the latest technology to resolve my eye issues! I will trust my eyes with no other place!

Mi
Review №15

Nice people and great with my daughter, but it does not justify the huge markup in their products. A 4 second google search shows that one pair of transition doesn’t cost 640$. Save your money. Go somewhere else.

Ci
Review №16

Dr. Rush, and the staff at VisionQuest in Greenwood, IN have changed my life! I am legally blind in one eye, due to many bouts with shingles in it. He fitted me with a Scleral Lens, and I can see almost as well out of that eye as my “good eye!” I am confident I have never been treated so well in any medical setting! Dr. Rush even walks his patients out, every single time! Great service from the time you walk into the door, until the Doc walks you out! Highly recommend! Thank you sooooo very much!

Ci
Review №17

Amanda was very encouraging, gave her honest opinions . Advised against frames that just didnt for my face shape, eyes etc.! Dr. Rush is wonderful as well!

Be
Review №18

VisionQuest in Greenwood, IN was very professional and efficient. Dr. Colin and Jenn were very helpful and thorough with my exam and picking out my glasses. The office was clean and well kept too!

Gi
Review №19

Very pleasant atmosphere, kind and caring staff. Dr. Rush is an awesome optometrist will definitely return.

M
Review №20

I had bad anxiety about my right eye that was diagnosed with keraconus and Dr. Rush and his staff gave me such confidence when it was time to get a scelaral lens. They were patient with me and walked me through the entire process. The professionalism, knowledge, and assistance with my issue was amazing!! And now I can see in 3D, basically with my new lens I can see in an eye that I thought I never would. Thank you Vision Quest, Dr. Rush, and Jaylee ( so sweet, patient, and optimistic).

Lo
Review №21

I’ve been seeing Dr. Browning for probably 20 years now (most of my life!) and he is the best! Not only he but his entire staff is extremely knowledgeable, professional & caring. They seem to always have the most up to date technology, they explain things to you thoroughly & in a way you can understand. They aren’t hiding anything - always very up front about costs, benefits & will double (sometimes triple) check what your insurance will cover & they work to get you the best bang for your buck. I have purchased frames twice from another place (Ossip & online at Glasses USA) & won’t again. They guide you through every step of the process & follow up diligently.I will continue to recommend them to anyone and plan to continue coming to their practice until Dr. Browning retires; and will likely continue past that, unless I move really far away - like another state!I should also add that they have instilled strict COVID precautions that are not the least bit inconvenient. Everything is incredibly clean (was before too), and they’re very thorough in making sure all common areas are sanitized. The frames I tried on were cleaned as well. If you’re just picking up something they’ll bring it to your vehicle if you don’t want to come in.

Ro
Review №22

Absolutely the nicest most comfortable experience Ive ever had. Wonderful staff and Doctors.Thank you

De
Review №23

Technology was amazing, team very pleasant, and a very smooth and easy process. Very clean and focused on hygiene - you can tell safety is their #1 priority.

Jo
Review №24

First time visit with Dr. Browning and great experience! Highly recommend the office and Jaylee and Amanda! Thank you!

Li
Review №25

Everyone was very friendly. I got to see an image of my eyes as Dr. Smith explained what everything meant. There are also a lot of frames to choose from and Jen was very helpful in finding a good fit for me.

bo
Review №26

I found the staff to be helpful, caring and friendly.Dr. Rush answered all my concerns and is helping me keep my eyes on a healthy path.I just had a procedure called Lipiflow for dry eyes.The treatment was soothing and relaxing. Dr. Rush answered all my questions and calmed my anxiety. I highly recommend VisionQuest Eye Care..

Ph
Review №27

Recently had my annual eye exam. Everyone was very professional as well as friendly. I recommend them for anyone who is looking for eye care. Susan Wood

Be
Review №28

Dr. Rush has been a lifesaver for my severe dry eyes. I have been working with him for two years and have been using scleral lenses. I’m not sure what I would do without him, VisionQuest and their staff. They are very responsive and. knowledgeable. I started going there for their specialties but my family has now switched for regular eye care. My children had difficulties with their contacts with a different provider and Dr. Rush realized they were prescribed the wrong strength. We are very thankful and I would recommend them to everyone! Thank you!

ba
Review №29

Gabbi is the best and very friendly. Love this place. Everyone is so friendly. I get my glasses here every year.

Ka
Review №30

We cannot say enough wonderful things about vision quest! We always get excellent care when coming in for our appointments. Dr. Rush takes plenty of time assessing our eye health and keeping a close watch on any special conditions that any of us may have. He is proactive in his care and thoughtful with his recommendations. When you go to choose frames, you cannot find a better specialist than jen! She cares about our family and understands our needs as well as is proactive at offering solutions for our eyewear. Shes a rock star! I have attached a few photos of some of our favorite choices in eyewear! We have ordered daily glasses, progressive lenses, rec specs, and contacts. You cannot go wrong here!

Da
Review №31

Hour family have been patients for yeads, and have received nothing but the best customer service. Every visit, they strive to make sure our experience was always the best possible. Cant say enough good things.

Ju
Review №32

Amazing people work there. Great selection of glasses. Very friendly and helpful.

Je
Review №33

Jenn was so awesome!

Ja
Review №34

The staff is attentive and always friendly! Dr. Rush makes sure to prioritize your needs to make you as comfortable as possible.

St
Review №35

Professional, COVID taken seriously. Dr Rush is awesome.

Sh
Review №36

I dont have one single bad thing to say about this place! Ive been going for almost 15 years, and I love them more every time I go!! The doctors and the girls are just amazing and unbelievably sweet! Theyre more efficient and helpful every visit! I love them and dont want to go anywhere else!!

Mi
Review №37

Great everything. Long term patient with no complaints.

Jo
Review №38

Very timely, friendly, and professional.

Jo
Review №39

A modern facility with state-of-the-art technology. All staff members were friendly, knowledgeable and helpful.

Je
Review №40

Wonderful place very friendly staff!

Me
Review №41

My three girls saw Dr. Rae for the first time today. We could not have been happier! Her and her staff were great with the girls - friendly, helpful and very patient. I would definitely recommend VisionQuest and will return!

LI
Review №42

Loved the experience and staff at Vision quest highly recommend!!!

Er
Review №43

Great staff. Very knowledgeable and helpful. Doctor Browning was personable and quite thorough. Overall, a great experience, my family and I will most assuredly be returning to VisionQuest!

Ca
Review №44

Every single person I interacted with at this office went above and beyond to make me feel welcome, comfortable, and cared for. They make a great effort to get to know you personally and this makes the experience a great one.I met Dr. Rush a year ago and when I came in for my yearly appointment this week he remembered small details about me and my family that I was shocked he remembered. His effort to know, remember, and continue to get to know me as more than just a patient made me very pleased with the experience. He does a good job of teaching you what exactly he’s doing and why he’s doing it as well as explaining his diagnosis or observations in terms that are easy to understand.The technician who fit me for glasses knew EXACTLY the style that would look good on my face shape. Out of the hundreds of choices, I ended up choosing the first pair that she picked out for me. She was extremely helpful and great at her job!I was extremely pleased, and impressed with the entire experience. My husband and I are sad that we are moving out of Indiana and won’t continue to have this office as our primary eye care.

Ra
Review №45

The staff is courteous and friendly. The tests and procedures were well explained and thorough. Dr. Rush is very professional and knowledgeable of his craft and did a great job of explaining procedures, discussing the issues with my eyes and offering a diagnosis. As far a glasses, they have a large variety to choose from. Overall it was a pleasurable experience.

Vi
Review №46

I love VisionQuest and their team! I switched to this facility after a bad experience with another doctor and couldnt be happier. Ive had problems with dry eye for years. Dr. Rush and his team helped to get me on a plan to correct this. They used Lipiflow to help reopen the glands in my eyes and it worked wonders! I am more than happy with my experience and so thankful for VisionQuest helping to correct these issues.

Ri
Review №47

This place was great! Best experience ever in eye care. Go there, you won’t be disappointed!

As
Review №48

All staff were very nice & helpful. Definitely will be recommending to all I know.

Tu
Review №49

Very welcoming and helpful staff. Dr. Dale was very thorough and was very friendly. A bit more expensive than other places but Im a firm believer in the old adage You get what you pay for. Will definitely be coming back.

Ki
Review №50

Everyone was super nice and friendly. I felt valued and appreciated by everyone I interacted with. The exam was quick but didnt feel rushed, and Dr. Browning provided me with the perfect amount of information about the state of my eyes.

Je
Review №51

Excellent service! I’ve been to a lot of eye doctors and this is one of the best, if not THE best! Everyone who helped me was amazing. They were kind and patient as I shuffled around to follow them from room to toom while I had no contacts in or glasses on. Thank you!!

Ta
Review №52

Couldnt ask for better Optometrist or a facility. I absolutely love Dr. Browning and his stuff. They are always so kind, helpful, and extremely understanding people. Anytime I needed help with an issue whether it be contact lenses or glasses, they always responded quickly and sufficiently. I would never dream of going to another eye care clinic. Thumbs up and kudos to you for being awesome (:

Ke
Review №53

I have been a patient here for many years and will not go anywhere else for my eyecare. Everyone is very friendly, and seem to love their work. Their professionalism is second to none, and they make me feel like I am more than just a patient.I cannot recommend them highly enough.

Ba
Review №54

This was my first visit to VisionQuest Eyecare. From the moment I entered the front door, I knew Id come to the right place. From the front office personnel to Dr. Dale, everyone was friendly, welcoming and best of all, knowledgeable. Every procedure was explained thoroughly and i left knowing my vision was in good hands!

Fa
Review №55

Everyone was extremely friendly and nice! I’m glad I came across this office and I won’t be going anywhere else. I definitely recommend this office!

Ha
Review №56

I have been a patient at Visionquest Eyecare for about 20 years. I began going there when I first moved to the Greenwood area. They have always given me excellent service and I consider Dr. Browning to be one of the finest docs I have ever dealt with. He is always very thorough in his examinations, uses modern equipment and takes the time to explain what he is doing and what he is thinking. I highly recommend this practice.

Wi
Review №57

A referral to Dr. Dale was the beginning of my ongoing recovery. She identified and has helped to correct vision problems brought about by a brain injury. Dr. Dale and her entire staff treated me and my family with kindness and respect. I highly recommend VisionQuest and thank Dr. Dale for her help and expertise during a difficult time.

Da
Review №58

Dr. Browning is great. The staff is awesome.I would recommend them to anyone!

Te
Review №59

Love Dr. Browning! The staff is awesome!I saw Dr. Emerald Smith twice now since Dr. Browning is off on Fridays. She is lovely! Very informative!

Ry
Review №60

The staff is fantastic, incredibly friendly. Love the new coffee machine!

Mo
Review №61

Man great place.. made me feel comfortable with wearing glasses for the first time.

Ke
Review №62

We have been clients at Visionquest for years, as have all three of our children. Dr Jeffirs and Dr Browning have both taken great care of us, and the staff are always so helpful. I gave five stars because I could not give ten!

Ja
Review №63

Fast, efficient, and friendly! Best place I’ve been in a while!

Br
Review №64

Br. Browning is the most compassionate and caring doctor I have been to.. Very professional and knowledgeable. The front office staff is very friendly. I would definitely recommend Visionquest Eyecare.

Al
Review №65

Dr. Dale was great. Most detailed eye exam ever. Had my new glasses in less than a week. Highly recommend.

Ho
Review №66

Heads-up - they are only open on the 1st and 3rd Saturday of every month. Someone should fix that on Google. Anyway, this place is awesome, the only place Ill go or take my kids.

Co
Review №67

Always a positive experience at Vision Quest! Made to feel important the minute you open the door and they have never trivialized my concerns over my vision as I have experienced in many other offices.

Be
Review №68

The staff is so kind and patient. Excellent service.

Ti
Review №69

The front staff was very friendly and helpful! Thank you Dr Jenna! You are so good with kids!

Ry
Review №70

Wonderful staff and their technology makes the experience much more patient friendly. Will be using this office from now!

Ma
Review №71

Wonderful staff, clean, professional and caring. Doctor was patient and helpful, unlike others I go to that rush you and dont care.

Br
Review №72

Amazing customer service with a comfortable environment and a great selection of glasses. I really appreciated working with everyone there, especially Dr. Dale as I recover from a concussion

Kr
Review №73

Very professional and kind staff.Dr. Browning has cared for our family for many years. Most recently, Dr. Browning diagnosed a family member with a medical condition which required urgent care. Dr. Browning went above and beyond to ensure she received prompt care; personally calling ER and specialty care physicians and following up with us -- even calling us at home on a Friday evening! We wouldnt have been able to maneuver the medical system without his guidance, care, and concern. Dr. Browning and his staff will say they were only doing their job, but they cared for our family as we were one of their own. Cannot give a high enough recommendation for Dr. Browning.

Br
Review №74

Dr. Dale and the entire staff have been beyond amazing. My husband had emergency brain surgery for a subdrual hematoma. His occupational therapist referred us to Dr. Dale at Vision Quest Eyecare. The staff was most helpful and friendly. Dr. Dale answered all of our questions. She gave us information that we werent even aware if that has been extremely helpful. She prescribed my husband with prism bifocal glasses. Im amazed the progress hes making with these glasses . The eyes and brain work together in such an amazing way. I was blown away with my husbands immediate progress with other daily tasks after getting his prism glases within a few days of wearing them. Im certain if not for Dr. Dale and her specialized practice dealing with brain injuries, my husband would not be where he is today in his recovery. They have a wide range of eyewear to choose from. The glasses ans sunglasses we ordered can in within a week. Thank you from the bottom of our hearts, Dr. Dale and staff. I highly recommend VisionQuest Eyecare.

As
Review №75

Wonderful staff! Very professional and thorough!

Be
Review №76

Very good. They were pretty quick and consistent with the appointment.

Fa
Review №77

We had a very good experience with our eye care. We feel there very much up dated and everyone is very nice.

Er
Review №78

Staff is very helpful and extremely nice.

MI
Review №79

Best place to go for eye were an veary friendly people

Ch
Review №80

Had my new patient appointment at 8am. They were very professional and knowledgeable.

An
Review №81

Our family LOVES Dr. Browning! He is so helpful and kind!

Br
Review №82

Jenn was awesome and Dr. Rae was amazing!!

Je
Review №83

Great! Been going there for three years and always friendly great service. On the expensive side.

Mi
Review №84

Always timely, always friendly, and good selection of frames.

Cu
Review №85

I cant imagine any worse service than I have received from your facility. Let me start with the office visit that took over 2 1/2 hours on January 16th. But, you know what, that doesnt bother me too much. I work for a physician so I know that can happen, even though it was miserable at the time. This visit was for my 7 year old son. This was his first pair of glasses. They took 2 weeks to come in and cost almost $400. Here is what I have a problem with. 3 months later, I picked my son up from school and the glasses were broke. I drove to your facility to see if they could help. The receptionist took them and asked us to have a seat. Several minutes later she came over and in a very accusatory tone asked what happened to them because they looked like they have been stepped on or sat on. That is when I said in my defensive tone that I would think a $400 pair of glasses could last more than 3 months. She then had Jennifer help us. She was going to order a new frame on April 10th and said they may be in by the following Friday. Well they werent. Nor were they in on the following Monday or even several days after that. I believe we came back in on Wednesday to get our broken pair back so that he could see until the other frames came back in. At some point, I dont remember the exact day, maybe the 19th the frames came in. They were not the same and too small for his lenses. Apparently his frames have now been discontinued. So, Jennifer helped us in picking out a new pair. My son had orange glasses before and that was the color he wanted. I asked what color those frames came in and Jennifer stated she would order frames in all the colors they have and would let him pick which ones when they came in. 2 weeks go by and I havent heard anything about whether or not the new frames have come in. So I called in on May 3rd. A coincidence that I call on the day they were due to arrive, but not on the first shipment. Jennifer did call me to let me know they arrived about an hour or two before the store closed. Of course I couldnt make it there in time. My son and I went there today, May 8th (A month after) to pick out his new glasses. Jennifer already had the frames in a green pair of glasses. When I asked about the other colors she informed me the blue was on back order and she forgot about ordering the other colors and something to do with having problems with the rep. So, I guess he gets a green pair of glasses. Which I think was the color of the trial pair that we looked at 2 weeks ago, so I have to wonder if those are the ones we got. She did offer to get the blue pair when for him when they were not on back order anymore, but, frankly, I am over it. He wanted orange. Oh, I thought I would also share that I ordered him a pair of glasses from Zenni Optical, on line. I ordered them on a Wednesday and had them in my mailbox that Saturday. I do not understand what takes your process sooooo much longer. But I can guarantee you that after this warranty is up, I will not be back. And I have spread the word to all of my family and friends of this awesome treatment from your facility.

Ro
Review №86

I’ve been a patient at Visionquest for years. They are professional & have extended hours to help with work schedules.

th
Review №87

My cousins doctor didnt come for like 30 mins

A
Review №88

Dr Browning is very professional as are all the staff.

dv
Review №89

Great place

Mi
Review №90

Bad prescription!

Information
15 Photos
90 Comments
4.7 Rating
  • Address:1160 N State Rd 135, Greenwood, IN 46142, United States
  • Site:https://visionquesteyecare.com/
  • Phone:+1 317-865-6829
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–12PM
  • Sunday:7AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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