This was my very first eye exam EVER. I was nervous and didnt know what to expect but the staff and dr was absolutely amazing and informative. Reading the other reviews I was nervous about the price bc I dont have any insurence but it was nothing like they made it sound. I would definitely recommend and refer anyone to choose them for your next eye exam or glasses. They are great. Thank yall very much for helping me get where I needed to be with my vision.

Dr. Marino, Tiffany and all the staff provide excellent care. I highly recommend.

The staff was very friendly and courteous. My doctor was veryfriendly, funny and took time to answer questions.

Im military and have Tricare medical insurance. Tricare was slow to updated my status and Triangle vision refused to complete my appointment unless I pay out of pocket. No reason why they cant bill my insurance the following week when Tricare fixes their update.

Took my girls there to get glasses. We were greeted by Daniel and after the COVID-19 check-in he took great care of us. He helped us pick out glasses that were a great fit for them. Daniel gave exceptional customer service and he didnt rush us. Thanks Daniel.

Amazing service. They made me feel right at home and understood my feelings about what I was looking for with frames. They also explained my insurance to help me achieve the biggest savings for myself.

When arriving for our appointment we presented our insurance cards, same ones used 18 months ago when they were still Poole. The receptionist then told us that the United Health Care was my wifes primary and EyeMed was my primary. I corrected them in that I am primary on both policies. They then informed me that EyeMed was our primary. Everything seemed fine and we even paid the $1,121 bill. After arriving back home we researched our policy coverage to find out if they had used United Health our bill would have been probably less than $500 not $1100. I called them back in an effort to resolve. I was told the office manager would have to resolve it on Tuesday last week. By Thursday I still didnt hear back so I sent another message asking for resolution. I received a message back they would expedite my concerns (whatever that means). As of today I still have not received a response and remain billed for $1,121.00 . Terrible customer service. Unfortunate for the doctor whom we like but I will not plan on returning if they insist on bilking the customer instead of using the correct primary insurance!

The lady in training was very nice and was still learning so I was trying to be patient with an appointment I dread as much as the dentist. The doctor was ok but I believe out for my entire pocketbook. I feel that she was using scare tactics to get me to do unnecessary testing. I will get a second opinion from someone else. I was the only patient I saw and the appointment took an hour and a half. I will not be returning because of an unnecessary commitment that was made by an assistant.

I’ve been wearing contacts and glasses for many years and I knew my prescription was perfect right away! This was the first time I saw this optometrist and she got my prescription exact on the first try! The staff went out of their way to be accommodating and helpful! I highly recommend Triangle Visions!

Ive always liked my visits, friendly, and always give me options. They are very patient with my daughter.

Its a good place to go staff very friendly. Glass are just to high for 1 pair and I didnt even get name brand. Their are others with same insurance cheaper name brand glasses and I was double covered .

Great service, fast and friendly. Very experienced too! Ready to help with Lasik as well. 5 stars arent enough for this place!

I have been a patient for several years now. Everyone is always so friendly and they do whatever they can to help you. I drive an hour just to see them.

The worst customer service.

Since Poole sold out to Triangle Vision the service is not the same. Both my girls had confirmed appointments however when they arrived they were told only one of them did and they couldn’t squeeze the other one in because they were booked solid. No explanation as to why the appointment was canceled. During the nearly two hour appointment the only other patient that came in was only there long enough to pickup her glasses. We had to schedule another appointment for my other daughter. We will not be going back after that appointment!

This company doesnt stand by their products. I have had a pair of glasses for two months and the frame is coming apart. There is no physical damage or scratches and we all have come to the conclusion that its a manufacture defect. They no longer have an account with the maker of the frame and the doctor that use to be there is no longer there so I cant get a refund and I am stuck without glasses. They tried to offer me some budget glasses that don fit my lens and are in no comparison to the frames I have. Worst level of customer service that I have ever received from a company. The first encounter was a disaster and so was this one. I will be notifying my agency and hopefully they will stop doing business with them as well.

Great staff that is willing to assist you from the time you walk through the door until your appointment is over!! I always leave feeling appreciated as a customer and also look stylish in my new glasses too!

At the moment they are doing what need to be done to correct my glasses so all good for now

The whole family goes to Triangle Vision. It is nothing but great service when we visit. Great staff, super friendly.

Customer service is great... Dr. Rigsby is great the services are just entirely to costly i compared to where my daughter went on the same insurance she paid nowhere near what I was charged other than high prices everything else is great

Everyone was great with my daughter! Surprised to see a doctor work so patiently with kids!

Dr Rigsby is great! She answered all my questions and when I left I was confident in her expertise. I would highly recommend her and Triangle Visions.

Very thorough exam. Love the new camera, didnt have to get eyes dilated.

Im sorry to say my experience was not great, I remember dr Poole was great when he was there.but things change.good to hear others were pleased.

Wonderful staff and courteous, prompt service. Seemed a bit high priced.

Everyone was professional, helpful and efficient in getting me in fast and through the process with minimal wait.

Been going there for years! Do a great job taking care of my family!

They are super nice and always take amazing care of me.

The customer service was great when we first started as customers but now it has gone down a lot! Its like the front desk employees dont care about giving great customer service. Needs improvement

Poor Service!Glasses are overpriced and they have been out of cases for 3 months. How is one supposed to protect the glasses without a case. Front desk employees sloppy appearance and unprofessional.I would NOT recommend them.

Absolutely despicable and unethical behavior. Despite the fact that my son, who is autistic, told both the optometrist and the salesperson that he only wanted an exam and prescription, they conned him into ordering a pair of glasses with so many extras they cost over $900. I got the check back and will be taking my familys business elsewhere. I will also be telling every person I know to do the same.

Exam was efficient and timely. No complaints.

Sat on hold foe 45 mins for an appointment very sad service on the desk ppl! Great doctors though!

They are really sweet. Nice

Never had the appointment. After an hour and fifteen minutes of being in the waiting room, I opted to leave. I will be finding a new optometrist, as the transition to Triangle Visions has clearly not been a good thing for the patient experience. -Ryan

Friendly staff and good options with booking appointments, would highly recommend

Triangle Vision is an excellent Vision Center with excellent help and friendly people

Trying to get in contact is impossible. I have been calling for two days. I never get an answer and when I try to press 0 for voicemail it gives me a dail tone.

Great people from the front to the back of the office

Always friendly! Great selection of optics!

Great doctors and friendly staff!

Good Dr but yall glasses are too expensive

Wonderful, Professional, caring doctors.