Making an appointment was so easy. Got in quickly. They were able to confirm they took our eye Insurance.Eye exam was painless.We will bring our eye business here from now on.

If it were possible to leave 0 stars, I would..My daughter lost her glasses so I called to get her prescription information and her frame size so I could order a few pairs online. The girl who answered the phone must have been new because she had to keep putting me on hold to ask other people which is fine, as long as I get the correct information that I called for. She finally came back to tell me that I could get the size off her glasses. I told her I dont physically have the glasses as she lost them and I needed the information to order new ones. She then told me they dont have the information I need. Umm, you provided us glasses previously yet you dont have this information on file anywhere? She then told me you might call back tomorrow. were a little busy today and cant give you the information. I give up on receiving good customer service anymore. Its nothing but a joke.

I’ve been to three different eye clinics and this third one is by far the best one I’ve been to. Everyone here was extremely welcoming and kind to me. Dr. Hufnagel and Ashley were so sweet to me. I’m never going anywhere else!

Everyone was so very kind as soon as you walk in, all the way to the physician and out. Extremely knowledgeable on everything. Its close to mall entrance.

Everything was so fast and efficient I got my glasses within an hour! And Ashley really worked with me to make sure I got frames I would enjoy. Thank you so much!

Had a great 1st visit here. Everything was on time. Everyone was very nice. Dr explained things thoroughly. Sam helped me check out and finalize my glasses order. She answered all my insurance questions and made sure I was aware of every cost up front. Will definetly be back!

I have been waiting for my glasses for over 4 weeks after they told me it will be in in two weeks. Two weeks came and I get a call saying they made the wrong lenses..again. I got my original glasses 6 months prior and I had the same issues. So they said they made the wrong lenses and that they would put a rush on them and they would be done and ready for pickup by Monday or Tuesday at the latest. Tuesday came and I still hadn’t received a call and I thought they might have been delayed or something I should get a call in probably a day or so. A week goes by and I still don’t receive a call. The following Thursday I call and the lady was extremely rude and didn’t want to speak to me. She didn’t even say her name when she answered and told me I don’t know who the hell you spoke to but they won’t be done for another 5 days so you can come get them then. I also asked if they could transfer my information over because I have had nothing but issues with this location and she didn’t want to do that either. But I had already gone to another location asking if it was difficult to transfer my information over and told them the issues I was having with this location and they said it is very easy they just fax it over and they told me they don’t know why this location is having so many issues and why the staff was rude like that. So when I asked the lady at greenwood to transfer my information over again she said it was complicated and she’s have to fax everything over and I said that’s fine you can fax it over I’d prefer the other location and she again goes but I have to fax everything over and I again said that’s fine fax it over I’m closer to the other location and she was rude about it the entire time. I am still waiting on my glasses and they are supposed to be here supposedly on Monday again.

The doctor was very thorough. The staff was helpful without being over bearing.

Loved our experience here, the staff was very helpful and kind with our young children. Prices were great with our insurance, our daughter was not covered on our vision insurance because her vision has been fine until her most recent pediatrician exam, but the cost of her exam and glasses was still very reasonable. We will be returning!

My husband and I had a wonderful experience at the Greenwood location. Everyone was so nice, polite, and helpful. The exam was quick and painless. Everything was explained in detail, and there was absolutely no “up selling” when I was ordering my glasses (unlike every other place we’ve gone to). When I picked up my first pair of bifocals, the lady was super busy, but she still sat down with me and explained everything thoroughly and didn’t let me leave until she knew I was comfortable with them. I greatly appreciated her help and advice. This will definitely be our yearly eye exam place. Thanks to all who took such great care of us.

Amazing. First time an optometrist has truly listened in years. There was a glitch in my prescription and they fixed it right away.

Insurance filed wrong, misled and overall not worth it. Received a bill not filed with insurance or filed wrongfully. Do not suggest this store because selling and being rude is the their focal point.

Okay, I never write reviews for places, but since I was asked for one about this particular visit, I knew I had too. These girls are AMAZING. I had the absolute pleasure with working with four of them. I went in on a day that all of their computer systems were down. I was the first appointment of the day and they gave me the option of doing an old fashioned paper exam or I could reschedule. I went ahead and did the paper exam. Dr. Hufnagel was great and made me feel super comfortable throughout my exam. I’m typically a shy and more awkward person, but she joked and bantered with me and everything went very smoothly. I felt super bad for all of them since they weren’t used to that process and I felt even worse that they had to keep explaining to people over and over what had happened and I’m sure others were less understanding than me. I also had to return later in the day to make payment and even this did not make me feel inconvenienced at all, I know things happen and it was beyond their control. Later in the day when I came back to make payment, Sam clearly explained all of my insurance benefits to me and what would give me the most savings through their discounts and my insurance. She totaled up on a manual calculator all of my options so I would know exactly what I would be paying before she made the transaction. She answered all of my questions in a way I understood and was super patient with me when I was trying to figure out what I wanted since my HSA and insurance wouldn’t completely cover. I just wanted to share how great all of them were and I hope all of this can convince someone looking for a new optometry spot to pick this one. I know I will keep coming back as long as Dr hufnagel is employed there!

My daughter and I love coming to Visionworks because its so fun to try on the frames with Amanda she makes it a fun experience. Amanda is really great about suggesting frames that will compliment us. Amanda is a true assest to Visionworks!

Staff is always so nice and great. Both my son and myself go here. Wouldnt dare go anywhere else.

Great place in and out quickly very friendly staff, helpful and patient just all around 100% cant wait to get my glasses but they have my daughters in one day so going to pick them up soon...yay!!!

The staff is amazing. They always take great care of us and answer all our questions.

The eye doctor was very nice and explained everything to me. The lady that put in my glasses order acted like she was in a hurry to get me out. Maybe she was just having a bad day. I totally forgot to ask about getting the second pair of glasses. I was that rushed by her.

Fast in fast out. Havent received my glasses yet.Very friendly and knowledgeable staff

June 2020 I made an appointment for my wife because she was having a bad eye allergic reaction. I asked the workers at this location if it was possible for the doctor to check her and they quoted me twice the same price. When the appointment was done me she got checked, they charged me more than what they originally quoted. Since I don’t have eye insurance pricing is important for me, and I felt lied to. When confronting the Store manager about it she was really rude and short tempered with me. For the past 8 months we have been reaching out to Human Resources or Customer services, but to no avail. I’ve called 5 times and gotten nowhere, they don’t have the decency to call back at all. In general it has been one of the worst services I’ve had. To me, this place has been nothing but awful and I urge people to look at other places and compare before buying in here, that way you don’t go through what I experienced

The appointment was at 6:15 and the doctor didn’t see my son until 6:40 pm. He is a minor and she didn’t talk me at all and only directed her comments towards him. I asked a question and she explained it to him instead of myself. At the end they gave us a tray to find frames and another lady said they closed in 10 minutes. That means we only had 5 minutes to pick a frame, size and order. I payed for the service and didn’t receive what i needed because we couldn’t see more frames. (GREENWOOD MALL OFFICE)

They were friendly, helpful and knowledgeable. My insurance was explained to me in detail so that I could use all of my benefits.

The wait was 1hr and 30 minutes from my appointment. The Eye doctor was great! (The reason for the 1 star I gave)I was quoted too much over their original price given. I also had to call twice to ask them to ship my contacts when they said it would go out the next day! Ive been in a trial pair for way over their limit. Finally the 3rd time calling they were still sitting at the store and I had to go pick them up!! NEVER AGAIN!

Our family had a wonderful experience with the store and staffing. Highly recommend Kaylee for her outstanding customer service, but all the staff appear to strive for great service.

I Was very pleased with Sigrids attitude towards helping me pick out frames. She was awesome. Very patient and informative. She made this the best eye appointment that I have ever had.

Contacts received were of different prescription than what was supposed to be given which made it so that I had difficulty seeing. They also couldnt even get my name right and didnt correct it. It eventually got to the point where since the window of opportunity on handling the issues with my contacts had ended I had them remove me from the system. The larger irony is that now they are sending ads to me under my correct name and have violated my do not solicit request.

I called today to reorder damaged glasses. The first clerk I spoke to was extremely nice and helpful telling me as long as I called back by 7p, I could reorder. I called back at 6p, waited on hold for 8 minutes and was disconnected. I called back and got Kaylie and she was rude from the get go. I explained I had been on hold and was disconnected and she was quick to tell me “it’s because I was with another customer.” The hold time wasn’t the issue, it was being disconnected. Then she proceeded to tell me “I told your husband earlier his prescription expired in August.” I told her he hadn’t shared that detail and that the previous clerk never mentioned that. She snapped back with “well that’s corporate policy and I follow it.” Good for you Kaylie. Corporate policy probably includes treating people with respect. I asked about any extensions since we are only 2 weeks out of his script and covid has set us back time wise, she said “we’ve been open since April and I can prove that.” I advised her she didn’t need to get defensive. Kaylie ended with “is there anything else you need?” I called her a real @*^% peach and hung up. She was the most rude person on the phone. My last encounter there was the clerk telling me not to buy glasses I liked because she didn’t think they looked good on me. Shame on me for going back to a place who clearly doesn’t know how to talk to people. My poor eyesight as well as my family’s will go elsewhere. Good luck surviving at a run down mall Kaylie.

I would give this place zero stars if I could. I was told that the trial contacts I needed would be ordered for me before I could finalize my prescription. I have call every week and no one has put in the order and I even called a few days after my appointment to let them know I wanted to try a certain contact that was not in stock and they said they had ordered it but never did. The doctor and the associates are completely useless.

Ive been coming to this place for 5 years and I have a great experience everytime.

They were very helpful and friendly

I recently went in for an eye exam and I didn’t have an appointment. They got me right in with a very short wait time. Everyone was very friendly and informative. The General Manager seemed to have a good flow with her staff. The store seemed to have a lot of people, but each associate I saw was helping customers with a smile on their face and their GM did a great job delegating where her people needed to be. Coming from customer service myself I was very pleased with the atmosphere of this place. I will be bringing my whole family in for their yearly’s here! Love my glasses as well! Great quality

Just an absolutely awful experience. We went in because they had a Christmas buy one get one BUT I didnt care about that sale it would just be a benefit so my wife saw another pair of glasses in another store and I thought if Visionworks could get these glasses I would also buy mine and get an OK deal and if they couldnt get these pair I would just go back to the other company and make the deal there NO PROBLEM. I gave the lady the exact model, color, make and what do you know.....she had a pair in the warehouse so my wife picked out a second pair and I picked out two pair (both pair were progressive lenses) and the bill was $1300. Two weeks go by and the glasses come in...............and the pair she wanted were WRONG! They stopped selling them and instead of calling us to let us know they decided to send something else which is just bad business. So we had to get our money back for hers so we could go back to the original place and order them there. I took mine to try and found that the progression was way to low and the middle was only a few centimeters so I had to look at my computer with my head cranked all the way back like I was looking at the sun all the time. I went back to the store (1 hour drive each way) and the lady was as rude as can be. She wanted to bend up a $250 pair of frames and take them and try them for a week and I said HECK NO! OH and the left lens would move with your 2 fingers NOT THE RIGHT but the left and she said she didnt see a problem. After 30m of arguing she tossed the glasses on the desk and told me she would give them to her boss and if I didnt like that she would give me my money and I needed to go somewhere else. Well finally her manager called me (2 days later) and said she would have the glasses remade and raise the progression. I will give it a try but I will NEVER darken their door again and I hope others follow. I have had glasses for many many years and NEVER had such a problem with glasses especially after spending so much. I am quite sure if the shoe was on the other foot that those ladies would definitely not enjoy head aches and want it made right!!

They were fast and they accepted my hip pluss by anthem .. I had my gases done 1 HR after I seen the doc. So fast friendly and a great selection like ray-ban Nike lacost and a bunch more... You should go here

Everyone there is very professional, courteous and genuinely caring. They make you feel very welcome and comfortable. They are extremely willing to answer any questions or concerns you may have. They go out of their way to ensure you have a very positive and enjoyable experience.Shout out to Sara and Ashley ... !!!You ladies are more than extremely awesome.Greatly appreciate the both of you.Thank you.

Nice, friendly, knowledgeable!

It is a fraud to come to this place and pay $545.00 for one pair of glasses 👓 they have a promotion buy 2 glasses get one free but if you do the promotion they force you to add unnecessary things like premium anti-reflective I say I don’t need that, I don’t want it it was like $200 extra dollars and they also want to add H-index which is another $110 dollars and frame for glasses are ove $249.99 plus you have to pay for lenses which is a fraud !And if you do not add all this unnecessary things they won’t do them for you

From front desk to optometrist, excellent customer service and attentiveness, knowledgable and competent staff, and fantastic last minute effort to set me up on appointment during a difficult eye issue I was having. 11/17/2019, this staff saved the day. If I could give a million stars, I would. Thank you and highly recommend.

Ive gotten my annual exams and glasses here the past three years and every year Ive been in and out in around 15 minutes if just an exam. 25-30 minutes if picking out glasses also. The prices are pretty midline on the frames and the selection is decent as well. Always a smooth experience.

We love this location because it is so convenient. The staff is amazing at helping us fit in all 5 people at once when needed and always are friendly and helpful. And shout out to Kaylee Boyd for not only helping us at the store but for sharing a love of art with me through her husbands gift. Having something in common helps make visiting extra fun...would highly recommend this store for anyone looking for an optometrist or trying to find glasses. They are extremely helpful and professional.

I’ve never had such a wonderful experience at any other eye doctor. Extremely professional, very polite, very efficient. I was super pleased with the entire staff from beginning to the end. I was a first time patient and they made me feel like I had been coming there for years!!

We love visionworks! My 16 year old has been going here at the Greenwood location for years & it’s always a positive experience!

Always satisfied with my prescription!

Walked in with my prescription and left with 2 new pairs of glasses. I was taken back by the fact that I was assisted in picking out my frames. I have shopped at many places for glasses in the past and I have not run across many that take the time to help you choose. Loved my service and Kaylee really knew what she was talking about. I felt like she spoke with a great amount of knowledge and it made me feel good about the money I spent on these great new glasses. Fantastic place.

Not very knowledgeable or just liars. I called to see if they could just tint an old pair of my daughter’s glasses and they said yeah for $25 and it would only take about 30 minutes. But when I got there they claimed they never told me this and I must’ve called someone else. So I read back the number that I called and they confirmed that was their number, but no one would admit to telling me this. Wasted my time and money!!! If someone made a mistake just own up to it and apologize! Why do ya gotta lie; especially when I’ve got the proof right in front of you?!?! SMH Guess they’ll never get my business and they’ll only get bad representation whenever I hear someone mention them. Too bad

Vision Works at the Greenwood Park Mall is Awesome & Super Convenient! This was my first time going to Vision Works. I called to see if they took my insurance, then scheduled an appointment. Dr. Cathleen Caraballo, O.D. Very Professional yet Super Sweet. The women in the front of the store very personable, and helped me decide on my frames that I absolutely love. They all across the board from my phone conversation to walking out with my glasses AWESOME. Thank You! I have already been telling everyone how AWESOME you all are! Thanks Again! Kim :-)

I needed an eye doctor to look at my eyes for contact dermatitis that started while traveling from out of state. I had also left my glasses at home and really needed a pair especially with the issues with my eyes. Stacy Hufnagel O D was able to do my exam and the team at visionworks was able to make my glasses in an hour. Excellent service and everyone was very helpful! If we still lived in Greenwood this would be where we would go for eye care needs. Highly recommend!

We had a wonderful experience at this location. We had a wonderful and very knowledgeable associate help us. Sigi was awesome! She was very helpful and friendly. We will definitely go back next year!

I would definitely go to Visionworks again. The doctor was very knowledgeable as was the staff. I was in and out in a reasonable amount of time, and I couldnt believe the price. I used to hate going to the eye doctor but now I think I might actually look forward. Im so glad I switched!

I have waited over a month to get a pair of glasses now. The first pair took over 3 weeks to come in with no calls and or reasons as to why it was taking so long for me to receive them. I have to follow up multiple times and I could only get estimates but no glasses. Once I got my glasses the lens fell out right away and I was told I needed another pair. I have waited 2 weeks now for this pair and still no answer as to when I will receive my glasses.One good note, my wife got her glasses on time, and they look great. The GM has been very helpful in all of this but the employees have been ruthless as they are getting tired of me asking when my glasses will be in every week. I might be an exception but waiting over a month to get glasses that I already paid for, with no answer as to when they will be in is completely unacceptable.

Visit was quite pleasant and accomplished everything I needed to have done. The doctor was very thorough and answered all of my questions to my satisfaction. The rest of the staff were also very helpful and friendly. Overall it was a great experience.

Very caring. Love all staff. Very helpful getting me the best offer I can get.

The Doctor and staff were very professional and pleasant. The Doctor was very thorough and reassured me that my eye condition was something that could easily be corrected.

Worst experience of my life sad to say the dr ran me out the office shaking my head so disappointed

Great and thorough eye exam. The optician’s at the front helped me pick out my frames and I left with a great pair of Ray Ban’s and contacts. Hours work with my schedule. Bringing my family in very soon. Highly recommended.

I want to give a shout out to Sara who was very helpful in my recent visit to the Greenwood, Visionworks. She was professional, polite and accommodating. She helped me to amend an insurance issue that I helped cause and made the correction process go smoothly. Thank you, Sara!

Doctor Huffnagel is great. She explains things in a way you can understand. She makes you feel like you are family. The staff out front Kaylee and the other girls up front are so polite and cheerful. You dont feel rushed to get done and get out and on to the next patient. Even my kids love coming here.Way to go.

Absolutely lovely experience. Everyone was so kind and made sure my prescription was spot on before they even thought about fitting me. Couldnt be happier with the outcome. Ive never seen this well!

I was nearly blind and I was sold some really nice fancy Lacoste frames! The very pretty woman that sold my glasses was exceptionally intelligent with letting me know what lenses would best suit me! Needless to say if you dont upgrade to non glare lenses then you are seriously missing out!!! Great store and great experience! Would love to visit the lovely staff again!

Ive been going to Vision Works for years and have always had great service by all the staff. The optometrist were very knowledgeable and treated me with professionalism.

Had a great experience here! The girls helped me pick out two pairs of Chelsea Morgan frames that are adorable and I wouldve never thought to pick for myself. Will definitely be back!

The staff is very friendly, and knowledgeable. My first time needing glasses, and they made the process easy.

The staff was so friendly and helpful!

Kaylee at the Greenwood, IN Visionworks was so awesome to work with! My whole experience from check-in to eye exam to picking out glasses was so pleasant! Prices were so good i was able to get rx sunglasses too! Highly recommend Visionworks!

Came in not expecting to be able to get in with my mom and schedule for next Saturday and the ladies said we could get right in today. Great doctor and great staff at this store. We will be returning each year.

I had a great experience with getting glasses for My first time. Kaylee was a great help to me with picking out my frames and going over all my options.

Took my 10 year old for her eye exam. Doctor was very friendly. Explauned things to her so she understood what was going on. Staff was very helpful and friendly. Definitely will be back with the rest of the family.

Great experience from the doctor to girls out front. I got the perfect Ray-Bans. And the lab guy is a wizard at adjustments the look and feel amazing.. Thanks to all!!!!

Great experience. Overall very helpful and the staff was nice and personable. Mikayla did a great job helping me with my eye exam and making sure everything was clear!

So, I called and made an appointment.. I showed up to my appointment, I stood there for 40 minutes at the front desk before anyone said a word to me. We werent obnoxious but I had a two year old with me its not like they couldnt hear me or see me. So, I started getting huffy puffy, one of the ladies then asked almost an hour after my appointment time if I had an appointment, when I said yes, she told me to go sit in another waiting room. Another 30 minutes pass and I was finally taken to an eye exam room.. The lady that did my exam was amazing, but everyone else seemed careless. They didnt help me pick out glasses, when I found the ones I wanted, the lady suppose to be helping me was no where to be found. She tried talking me into getting another pair for 50% off although the sign clearly states 60% and she was offering everyone else 60% off. she was completely careless. My glasses were done within a day, but other than that it was all a bad experience.

2 years ago I had been to VisionWorks on Washington street, I wasnt impressed. Recently I saw an ad for 2 pairs of glasses 4 $49.00 ( I love a deal) so I decided to try the Greenwood location. The staff was very friendly! The eye exam process went very smooth even with dilating my eyes. Kaylee is very knowledgeable about lens. She help me pick out 2 awesome pairs of frames for my face shape. I will be back!

Really great customer service the doctor and the lady’s there were very nice kaylee helped me pick my glasses out she was very helpful and patient she even gave me opinions on what frames looked the best on me I recommend vision works to everybody it’s a great place to go for eye care

One word....RUN. As fast as you can. Over charged. Their advertised $10 eye exam is VERY misleading. They ended up charging my insurance $59 for contact exam and $49.98 for a comprehensive eye exam. Two charges for an eye exam?? They had my insurance policy under someone elses first name and couldnt figure out why they couldnt verify my benefits. THOUGHT I straightened that out while in this office. Called to check to see if contacts were in and now they cant find me in their system at all. They finally....again....asked about Geoffrey....who the hell is that??? Dont know a Geoffrey . They finally just said the contacts are not not in yet. Im betting they didnt even place the order until I called them. Ive dealt with the same insurance company for years. My mistake this time was going to this place who is considered in-network. What a joke. Will never go here again. Again...run. Run as fast as you can.

Easy was very helpful today! I came in for two eyeglass repairs. It wasn’t 10 minutes before I was leaving the store with two glasses that were repaired. Thank you for taking care of our eyewear!!

The Dr. Is wonderful and friendly and staff is awesome .Everyone please go to this place to get eyeglasses they are awesome no joke.

Kaylee is a big help. Thank you for the help. So much better then other eye doctors.

Great place! Quick and thorough exam from the doctor and the staff up front helped myself and my daughter pick out glasses that we love.

Smooth flow on the floor and I was assisted in picking out frames by the girls. Love this place l!

Very friendly staff. Got in right away for my apt. Overall great experience and great people.

I’ve been going to the Greenwood Visionworks for 4 years now and each year my husband and my two grandkids are taken care of. Dr. Hufnagel is fantastic and thorough and Kaylee helps us with choosing glasses each year. She always asks us how the grandkids are in school and even called me by my first name when we walked in after a whole year. I was shocked she remembered me. It makes you feel good! Wonderful place!

Very knowledgeable and professional group of people! Was a nice experience

Very friendly, professional and experienced. Great job!

Great staff & very friendly plus they were extremely helpful. Will definitely be going back again!

Excellent customer service. Thanks to Ashley and Sara for helping my dad and I through the cost and details of frames and lenses.

Just go somewhere else dont waste your time trying to get anything - i gave it a second chance thinking the first visits was a bad day for them.. i work and its nice that they are open late.. but the fees $65 to renew my contact prescription when i had an eye exam ordered glasses and contacts.. thats just crazy they just renewed a prescription.. then the poor customer service...Ive been waiting weeks for my contacts that i have already paid for, for Ive called multiple times they just keep saying the manager will call me back which has never happened, one time they were on back order and were overnighted and someone would call me tomorrow, which hasnt happened..so i called back tonight, i finally just ask for a refund.. was put on hold and no one ever came back to the phone after 8 minutes- now i have to go back in myself and try to get my money back its a joke.

Just finished my exam and purchase of new glasses. Noah did my pre exam and was friendly and effecient. Then I was immediately seen by Dr. Hufnagel who was thorough and understanding. Then Keri the retail manager was a great help in choosing glasses. She listened to all my questions, helped me work within my budget, and never rushed me or pushed me into something I didnt want. Over all fast, professional, and painless visit.

Got my glasses so fast!

UPDATE: MUCH better service when I picked up my glasses and then came back for ADJUSTMENT THE next day. adjustment is good but said they will give me silicone nose thingys next week when shipment comes in- forget what they are called...............so Ill give them more stars. 😁Last week at exam: Last time was ok. But this time everyone who worked there seemed condescending. I felt rushed to decide on frames . Idk if I going to like them now. I usually get the frameless bottom ones but they said I would have to upgrade the lenses to do those . But i had to upgrade lense anyway to get lineless bifocals so I could have gotten frameless glasses anyway, which I would have thought of if i wasnt rushed. Good associates would have thought of that. They didnt get me a detailed receipt of what i was paying for, only what insurance was paying for. I waited two hours for an open appt and then they sent sone other lady ahead of me and i waited at least another 20min.

Great customer service. Friendly staff. They went above and beyond to help me!! I will be going back

Excellent selection - arrived without appointment and was taken after I picked frames. Was even able to take one pair later that day. Ill go back a nd tell my feiends.

Sara at visionworks In Greenwood really helped me with my two seperate insurances, so that I can save the most while getting everything I needed. Thanks Sara!

Great staff, awesome personable doctor, excellent website with online scheduling and online new patient paperwork that saves a lot of time. Not to mention a great work flow !! A+

Eye exam went well, then ordered two sets of glasses, paid $400 for two sets with insurance, they were ordered wrong, Completely useless and cant see with them. told it was on me to replace them for several hundred more$$$, on top of original price. Suggest you go to lens crafters or anywhere else.

There was a very good selection of glasses. The staff are very kind, also.

Kaylee is awesome. Thank you for all your help.

LET ME TELL YOU ABOUT IT!👌I’ve never received better customer service in my life!! I’m a native of LensCrafters and have been going there for a while, but my opinions have finally changed! It was a Saturday morning unlike no other. The pouring rain was so treacherous that I thought I might as well pull over or go home. Suddenly there it was...that banner. That banner that hung right over the entrance of the mall was persuading my every move to walk in and get my eyes examened. Everyone was super friendly! Sara greeted me as I walked in and helped me pick out a swaggy pair of frames at the end, but we will save the best part for last. Kaylee and Keri were also super friendly! The pre testing went excellent by Allison, followed by the exquisite and detailed examination from Dr. Hufnagel. I thought I was going to have a -11 prescription, but it turned out I only had a -10.75!! I was balling in the middle of the club at that point. Nothing was stopping me. Sara helped me pick out a really nice pair of Vera Bradley frames and really cared for me! Other places push you to buy, for the money, but Sara was unlike no other! I was thrilled to find a pair of frames and on the way out, I even found an unopened mint on floor! My lucky day! 🍀

My family has been going here for years. Always had great service.

Very Polite Employees. Helped Me Every Step Of The Way!!!

It was a wonderful experience and thank you to friendly staff.

Fast friendly service and big selection of frames

Had the best experience there! I had appointment at Dr. Tavel and got canceled on 10 Min before my appointment and vision works took me in the same day