Management is good and very helpful that where Im getting my truck tires from great warranty

Very friendly... i have never seen a shop where the owner/manager went so far out of his way and above the call of duty to obtain parts, especially for my OLD car. It took longer than i expected but the parts were very difficult to find. I am duly impressed and would highly recommend them..

They’ve SUPER amazing every time I’ve taken my car in. We also take my husbands truck there because of this. Greg is always friendly. Great customer service! 😊👍🏼 ⭐️⭐️⭐️⭐️⭐️

The only place that services our whole family and the fleet of vehicles. Mr. Greg and his staff treat you like family. Definitely small business feel without the price hike. I love knowing their always their to help me with anything. :)

Been using Tires Express for years and their are always helpful and give options to car problems.

Dishonest, Lack of mechanical skill and problem solving that would be expected of even a shade tree shop. Our family has a very long history in the automotive industry, but at times, we too want to take our vehicles in and expect professionalism in the field when it comes to our personal vehicles.This being said, were proud of our vehicles, and maintain them to an almost perfect state, we know ever scratch, ding, and dent, and generally dont stop fretting over it until its fixed.My father purchased a new to him 1995 K2500 Suburban in a near Mint state, Have photos of all four sides, up to and including the night prior to the truck being dropped off. Now. The passenger side of the vehicle had NO DAMAGE, as a matter of fact, the only damage to the vehicle was a small touched up dent the size of a pea on the hood, and a small imperfection near the filler door. First issue is that the truck sat without the work being done for an extended period of time. Youre doing brakes, cap and rotor, and exhaust manifold gaskets...really? And your mechanics couldnt get a brake drum off of what is known across the industry to be one of the Simplest vehicles to work on? Its called muscle and a five pound sledge.Second problem is how the work was being performed when the truck entered the shop, How is it sensible to do cap, rotor and plugs BEFORE you pull the exhaust manifolds to do gaskets...youve effectively doubled your work and dwell time working on the vehicle, Straight stupidity. Then when my father comes in with a pretty renowned local mechanic, Greg then approaches my father with a statement to the effect of We take pictures of vehicles before they come into the shop, especially like this one, when it wasnt even asked, suspicious? Yeah, youre trying to cover your rear because you know someone screwed up, and made it a bigger deal than it needed to be. No one asked you, and you decided to shove your foot in your mouth and give yourself away to a Retired police officer, Detective, and Narcotics Interdiction Officer of over 20 years in the counties surrounding griffin, and a pretty damned good one at that.Not only this, my father called you, Greg, and you constantly made condescending smart aleck remarks instead of taking the matter seriously, I know, I was on the phone when he called, and guess what, Mine record.So, you screwed up, then lied, became dismissive and condescending and are now refusing to make it right, Id hate to see what you do to other customers. You make the profession seem more of a joke than it already is thanks to worthless mechanics like yourselves. Grow a pair, Own up, and take care of business as it should be .

Best shop for tires, tube ups and all other mechanical issues,friendly, very well treated and reasonably priced!

Spent over 1000$ last week600 plus was labor that included wiring a blower in so I could have heat.instead of using three more feet of wire to run it to the inside of my van my new toggle switch is located under the hood. Sat my van quit,electrical problems sun i was towed to food depot that just around the corner from. Them i called mon and explained to him and asked if the wiring could be The problem because no power to the inside of the van.he was very hateful to me and said IF I can get it there they will look at it.not even an offer to help pull me there even as close as I am.never going back there

They lied to my father, damaged his suburban, now will not accept responsibility for running a shade tree operation that could not change manifolds or manage a tune up without breaking other parts. Great job!

They came through and got me out the door in time appreciate it guys

A staple of Griffin. They have been doing a lot of favors for my family here over the past decade. Good People and reliable

Treated my friend Shannon Brady badly. Scratched his truck and never finished the job. Then the owner lied and said the scratches were already there. Don’t trust them!!

Scratched up the paint on my brother in laws truck after having it for days and completing none of the agreed upon work. Then denied any responsibility for their carelessness. A real STAY AWAY if you ask me

Pay them to replace my oil switch sending switch they did not replace it told me they did I left with the light still on on my truck went to get it scanned said it needed oil sending switch had to argue to get my money back out of the other shop xpress tire and Griffin at the same time I paid them to replace my starter this is January the 4th 2021 February 4th of 2021 had to call Mobile mechanic starter that was was replaced left me stranded call them back ask him about the warranty I was told I had to bring it in no way I already paid yall to do one job and had to argue to get the money back cuz you didnt do it now they refused to make the warranty good so now Im having to go to the national warranty department to get our money back wish me luck do not go to this place if you do beware and watch out

Great Customer Service

Didnt take responsibility for damages they caused on a brand new vehicle!Bad customer relations!

Terrible experience. Careless employees and an unprofessional, inadequate, deceiving, LYING, rude management. You might as well set up beach chair and record these dim wits with your vehicle.They will deny deny deny.DON’T GO HERE-

Absolutely horrible. Will damage your vehicle and refuse to accept blame. Will never do business here nor will I reccomend.

Horrible, sloppy mechanic work, scratched my husbands truck while failing to do requested work!! STAY AWAY

Great, friendly service at a fair price. Ill definitely be back for my next set of tires.

My daughter went there to have her exhaust leak fixed and now all of a sudden her belt broke and her speedometer no longer works and her car is jerking

This place is wonderful! They have taking care of me more times than I can say. Always with a fare and friendly price and service. Asking for Fred

Was impressed with same day service they kept me in the loop b4 doing work friendly & curtious shout out to mattie 👩‍💻🙋‍♀️👌

Great service professional staff I need a new engine in my 06 f150 Im going to let this team do the job.

I took my truck there and they did a great job at a good price thank yall

The most trustworthy shop there is! They are the best people and always honest. Once youre a customer they know you by name and treat you like family. I wont take my vehicle to anyone else, unless its something they just cant do. The prices are always the best. They are thorough when explaining any issues with your vehicle, and as a woman they treat you with respect and not like an idiot. Keep up the great work guys!

Owner is a Liar and scratched my friends truck!!

Customer service is top notch! Always satisfied with their work. Ive been a customer for at least nine years.

Always do excellent work, customer service is always friendly.

I trust Fred and his crew. I will trust them always. They definitely stand behind their work. God continue to bless this group!

Tyne up and valve cover replaced. So far Id say it was good work, but fumbled around and they had to reschedule my appt 3 different days before getting it in

Very professional and fastI absolutely recommendation

I only trust my vehicles to be repaired by Xpress Tire & Auto! Greg, the owner, is one of the most honest, trustworthy and dependable people I know! He has fair and competitive prices and provides competent services that I can depend on! I appreciate his commitment to automotive care excellence!

Allways great service and the counter folks are great

Excellent customer service and top notch work. We have used Express Tire exclusively for several years because we know that we can totally depend on the best customer service, their work is always right and they stand behind what they do. Nobody likes car trouble but it is such a relief to know that you have car guys who are trustworthy and dependable. We fully recommend Express Tire!!

Good people

Awesome shop owned by a awesome guy. Highly recommend!!

I can be sure that Xpress Tire will do any repair correctly and will not take advantage of me because of my age or gender. I have been using this company for several years and have always been confident that all repairs will hold up over time.

Greg and staff have gone the extra mile to care of all my familys automotive repair and tire needs. They will go out of the way to help their customers. With the addition of Fred Karam, their already superior automotive shop knowledge has been expanded. Best prices on tires and they even helped me sell a car! What else could you ask for?

Greg and his team always provide top notch service and I would recommend anyone to trust them with any repairs on their vehicles.

Very good place to get good quality service. The employees are very knowledgeable and polite.

Good service and tire purchase includes rotation & balancing every 5000 miles.

Love this place

Awesome people

Christian owned and operated.Great group of peopleVery knowledgeable and can fix anything

Ive come to this shop for 10 years if not longer. In the past Ive always been impressed with their professionalism, follow through, knowledge, and care. Greg has been amazing over years but sadly to say I am no longer an advocate of Xpress tire in Griffin. I went in with my car cutting off and batter light coming on, mechanic Fred on the phone told me it sounds like alternator and to bring it in. He calls me tells me he replaced the battery and a cable so I asked for an oil change as well, $208 dollars and should be good to go. When I am picking up my vehicle and loading Fred tells me my alternator is running a 3.8/ 3.9 which could last another 2 years. I trust him hes the professional. The very next morning my car dies in the EXACT same way. I call Fred he tells me its $200 to have it towed then refuses to take ANY ownership in the fact he failed as the pro. He tells me thats why he mentioned what he did about the alternator. Which is basically nothing. I feel that should have been informed of any possible problems and given the option to repair some while there. In the past I have trusted them because of their professionalism, care, thoroughness, and kindness. In the past they have always informed me of any issues found and would give me the option to fix. They would even show me the problems. This lets me know they are not thurough here anymore and do not really care about the customer. I finally got a call today and the issues are the sylinoid, the alternator and belt, a tensioner, and needs an engine clean $1115 in work oh and thats with a whopping $50 discount. Fred is not thurough and refuses to take ownership in his work and his word. I hate that after all these years and money spent with what used to be a VERY trustworthy and reliable shop that I will now be in search of a new shop. I am not the professional, the mechanic is, so I take my vehicle and money because I trust you to inspect, find, and fix. Not leave me in the exact same situation with the exact same problem and then not even take ANY responsibility on the lack of initiative taken.

The tech Chris was very nice and thorough

Great customer service !! I have been taking my car there for a couple of years. I have only got the best care!

Awesome service by professional mechanics. Great customer service!

Xpress Tire...... Thanks for GREAT SERVICE.... You guys are the BEST.......

Bit expensive but thts every mechanic, good service

The only place I buy tires. Always helpful.

Tried to get my wifes brake pads changed last minute before she was trying to leave for a work event out of town knowing I only had a few hours. I called in asking specifically how long it would take and the front desk attendant said no time at all and to come on in. I drive 30 minutes to go see them, I struggle to get myself and my 5 month old son through the doors while everyone offers no help and just watches me struggle. I ask again how long it will take and she says we will get it right in, it wont take long. I give her my keys and wait 10min while no one had brought my car into the garage, I asked a 3rd time how long it would take and finally the owner, Greg, came in and proceeded to ask me all the same questions that I had already answered and the answers were sitting on a clipboard in front of him. He started getting aggravated and told me they wouldnt know how long it would take till they look at it. I say, if its just the brakepads, how long will it take? I am on a tight schedule, thats why I called in. He gets more mad and tells me it would probably take an hour. I tell him I need my keys back then and rips them off the clipboard AND THREW THEM AT MY CHEST! AND TOLD ME TO GET OUT OF HIS SHOP! I told him thats why I called in and I had my 5 month old son with me. He said I DONT CARE, GET OUT! Ok, are you serious? This guy Greg forgot about the importance of customer service and the power of word of mouth advertising. Im gonna make sure no one I know ever goes to this run down, poor excuse of shop.

Always helpfu and nice, always takes great care of us.

DO NOT EVER GO TO THIS PLACE!!! I bought a supposedly new tired on 5/18/2016 and on 7/21/2016 I found out that supposed new tire went bad. I went there today and their service manager John Kuiper was completely rude. He clearly doesnt know what customer service is. After he rudely ask me for my Key that he didnt need. He looked at the tire and told me to come back when his boss is there. Unfortunately his boss is on Vacation so I have to buy another tire from a reputable company. SmhIts really sad bc when I first came to this place the owner Greg was so nice to me. And I even over heard him telling John that if he stop doing certain thing that angry customers wouldnt come back. That should have been my warning. In my opinion XPress Tire in Griifin, Ga are crooks. Their reviews on Yahoo are horrible and back up my claim. They sell you bad parts pretending theyre new. I will never come to this place nor would I ever recommend this place to anyone.

I was looking for a good mechanic and I thought I found one, but when I had work done, it was not what I expected. I asked for them to look at it again and see if they could make the exhaust stop dragging the ground, and it was extremely difficult for me to go over railroad tracks, they said bring it in and they would look, when I brought it in three different times, they said it would be 4 hours. I paid already and waited already, I should have been moved to the front of the line, especially after $400 of work. I had to take the vehicle to another shop for and oil change, the exhaust was damaged, they fixed the exhaust, after days without my vehicle and dealing with the insurance company it was done right. I spoke with Greg about a refund on the work that they claim to warranty for 12 months, he said No, if you want to sue me then go ahead. Keep in mind the work was done by them in January 2015 and the new exhaust was added in February 2015. They do not stand behind their work and make no efforts to accommodate their customers. Greg, explained to me how I dont listen and that I am a deal deal, whatever that means.

Very nice people and fast service

I went to xpress tire to get my brake pads changed. I went back for my car and later in the day I noticed my AC was not working and eventually my car to shut down. I managed to get another mechanic to take a look at it and he realized that they had left the cap to my radiator open, causing all my coolant to evaporate and cause my engine to overheat. I was told that I was moments away from destroying my engine.I understand that mistakes can be made but heres the worst part of the story. I went to Xpress tires to let them know what happened and they denied and failed to take responsibility for what happened. The issues started happening a few hours after I took my car from them so no one else had touched my car in that period. I will not be going there again.

Xpress tire use to be my choice for all repairs (I have 4 vehicles) IE: tires, oil changes, A/C work, transmission etc..etc.. I just bought a used 1999 Blazer (for my son) W/ 36k one owner documented miles. There were no receipts as to maintenance work that had been previously done, so I went in and asked for transmission service, check the brakes, belts, and tires. These so called experts decided to FLUSH the transmission, versus dropping the pan and changing the fluid. Long story short, they ruined the transmission. I had to replace it for $2500. Upon looking into FLUSHING versus changing the fluid on the internet, it was CLEAR (based on everyone I talked to and research on the internet) that they should never have FLUSHED the transmission fluid, but changed it by dropping the pan. The manager/owner was to call me and discuss a fair plan to make things right (thats the message he gave my wife anyway). I never heard from him.

Unprofessional

Great Customer Service!

Excellent customer service.

I got an oil change and they did not full my oil up and my light came on a week later not just that my car start a smoking two days after they change it. Im not happy

Good people .

Only place that can work on my truck

They changed my oil and my check engine light came on

I went down to have a muffler installed and they didnt have the muffler I came for so one of the employees recommended another brand so I said okay just put it on then the day after they put it on I got under the truck and there was rust on the muffler and places messed up where it had been welded to another car I did not go there to get a used muffler they did not specify that it was used after I agreed they promptly folded the receipt in half so I would not see they where installing a used muffler I could forgive that but they did the most atrocious welding job I have ever seen in my life I have never welded in my entire life but I know expert welders they mounted the muffler wrong and as I said before I cannot stress enough that those are the most horrible welds Ive ever seen

Great customer service!!!

Good service!!

Good job

Fast and good