Jo
John Vance GMC Buick
5322 S Division St, Guthrie, OK 73044, United States
Comments
Ja
Review №1

Let me start by saying I get both my Ford and my GM serviced at John Vance only because I wanted to support a local business.My GM has 38k on it and 39k on the Ford so very low mileage and well taken care of.This is the second time Ive driven back to Edmond after an oil change at the GM service side that Ive smelled oil burning, upon opening the hood I see there was oil everywhere, this time it was not quite as bad as the first time but as the photos show it is poor quality.The first time I took more time out of my next day to drive back up to show the service manager, he promptly had the service clean it off and offer the next for free. ( I didnt bring back for free service I wanted to share what they probably didnt know was happening)Today I also got an added charge of like $16 for an additive I knew nothing about until I read my receipt, I returned bck to the service desk and explained I was never informed of them adding this additive. The service manager offered that amount off my next service or something there.Makes me wonder about things like Are my wheels torqued properly or did they really check the items listed.Now to go outside and clean up their mess☹️☹️In short Id make sure to check whatever they worked on.Although I want to support them I am not sure if I will be back.

Am
Review №2

Got this beautiful baby yesterday, the finance team did an amazing job getting me a great interest rate and monthly payment. Diana, Jeff, and the finance manager who helped us sign the papers were exceptional. When I went to pick the car up in Miami it was in immaculate condition, Ill never use another dealer again. These people were born to sell cars!

Ge
Review №3

They took care of all my problems in a short time. I recommend John Vance GMC Buick for all your needs. New, Pre-owned, the service, they have got you covered. Thank you John Vance and Marcia for all your help.

Al
Review №4

We had the best buying experience here at John Vance! The whole process was so easy and quick. We didn’t have to spend all day at the dealership like we usually do. We went in without an exact idea of what we wanted and Carla found us an amazing deal on a truck for much less than our top budget. Robert with finance was so nice and made the loan process super easy. And the manager Donnie was so funny and nice! Highly recommend buying a vehicle here!

Mi
Review №5

Great service, great mechanics. Went to a previous mechanic, he couldnt figure out the problem. So i went to John Vance. They figured it out, & fixed it for 1/2 the price from what the other mechanic though it was.

Ma
Review №6

Chaz is definitely the one to talk to about your vehicle needs. Well worth going to see what they have to offer. We were in and out and driving down the road in no time.

Do
Review №7

They do everything they can to get you set up in a nice vehicle!!! Carla was such a pleasure to work with. Actually everyone we encounter has been soo nice!! Thank you guys soo much

Ka
Review №8

If your looking for a used car this is definitely the place to go to. Very friendly and will work with you to get you into something that will make you happy. This really is a good place to check out.

El
Review №9

Service was done in a timely manner.

Br
Review №10

I am so glad I bought my car from here! It has been a great experience and John N. and his crew back in the service department are absolutely phenomenal! John has helped me a couple of times and got my car in and out quick, while working around my hectic schedule! Thanks John Vance for the great customer service!!

sc
Review №11

Quick service, reasonable pricing!

ke
Review №12

Had a great experience very nice place to buy a truck

Br
Review №13

Great customer service

Ma
Review №14

Very nice and helpful service department

Ke
Review №15

Dont never ever buy anything from john Vance they give u run arounds and lie to u and they wont send u the titles. Bad dealer ship to buy from.

Cy
Review №16

Always get excellent service.

Mi
Review №17

Great place. Very efficient.

Jo
Review №18

John is always helpful in all my vehicles needs.

Jo
Review №19

Bad service over all. Wont be back.

Ed
Review №20

We were traveling through on vacation and had a problem with our 2013 GMC Terrain. I called ahead and they got us in and out in just over an hour,warranty work no charge. I really expected to get raked over the coals because we were from out of town and out of state. I was very surprised with the courtesy and service.

Information
20 Comments
4.3 Rating
  • Address:5322 S Division St, Guthrie, OK 73044, United States
  • Site:https://vanceautogroup.net/
  • Phone:+1 405-282-9482
Categories
  • Auto parts store
  • Auto dent removal service
  • GMC dealer
  • Auto repair shop
  • Car dealer
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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