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Walmart Auto Care Centers
1608 S Division St, Guthrie, OK 73044, United States
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Walmart Auto Care Centers
Comments
Aa
Review №1

19k mile on a tire with road hazard they tried to pro rate it 20 bucks which barely cover the road hazard warranty cost. Ill never buy tires here ever again.

Do
Review №2

Good service on replacement tire.

Jo
Review №3

The folks here always have treated me good and have shown respect I s professional manner no matter how busy they seem to be. Ive always received good service from here.

Ta
Review №4

Usually have good things to say about the auto center but today they were terrible. Went in for an oil change and this man who cant speak above a whisper takes the details for the change. Okay, okay, I could deal with that. Struggled to hear him but I could deal. I told him SPECIFICALLY what had to be done to start my car (easy, put the key in and turn HARD) well they couldnt get it to start. They DID NOT call my cell and claim they called over the system though neither my guy or I heard them at all. I go out to my car, my window is all the way down and my seat is back. I BARELY turn the key and the car starts but of course they wasted time and didnt call me so I cant get the oil change because its too damn late. Unless Jessica is in, I will NEVER use this auto center again the service was that poor. Id leave less stars if possible. Beyond upset.

Ma
Review №5

Guthries Auto center got me in and out within an hour. Jessica was very nice and had great customer services. They were very helpful and very polite. I would recommend coming here.

Ni
Review №6

Took from 1:10 pm until 2:31 pm for an oil change when there were no other cars getting an oil change and only two other cars in the place! Now I see why its the cheapest oil change in town! Ridiculously slow service! I asked why it took three moons and a Sunday for a simple oil change and was told it was because they no longer have the machine that pulls the oil out quickly, they let it drain out and that takes time. Never again. Will go to Jiffy Lube in Edmond next time and still be done faster with travel times than getting it done here!

Ch
Review №7

After visiting the store bought tires online to be shipped to store so I could have them installed . They refused to ship to the store but my house instead . I loaded the tires in my truck and went to store first thing to have them installed . Had an oil change ahead of me that takes them 45 minutes they tell me . Then I’m told they had a truck coming in to off load when I would be about ready to get tires installed . They couldn’t tell me when how long before they could even start because the truck . Didn’t even suggest a time to come back .So I got tires in the truck and can’t just wait till god knows when . Part of my purchase included install and was going to get road hazard . Had to go somewhere else no road hazard and paid for the install . I guess you can buy there tires but as others warned me I’m warning you . Just go somewhere else they don’t have enough staff to do the most basic things or don’t want to !

Ro
Review №8

I was told Id have to wait 2 hours plus for 2 tires mounted, and balanced. I went in for $68 tires and when finished I was $89 tires? Little upsetting since Im on a budget!

Ke
Review №9

Great experience! Work was completed in a timely manner...

Ed
Review №10

Not a good experience. They put the wrong size tires on my car and had to take them all off and put the ones I wanted on. Got out of there 3 hours later. Told them we wanted our old tires to put them in the trunk and they didnt do that either without being told again. I spent close to $500 for lousy service.

BJ
Review №11

Abe B is the best. He is courteous & knowledgeable. He took care of my car right away.

Mi
Review №12

Walmart products are substandard. Only shop there if you just need to get by.If you want something that lasts, go someplace more reputable.

Do
Review №13

Staff stayed late to help with a blown out boat trailer emergency. Awesome!

El
Review №14

I Hate to say it but I could have learned the entire process of mounting one tire faster than it has taken them to even pull my car into all four of their empty bays. I mean really why do they even open if the only fix two problems a day. The employee they have sitting at the desk is incredibly rude and snide to any question you have. I have seen better customer service from a two year old. According to her name tag her name is Michelle. All she does is sit at the desk and complain or boss people around.

Da
Review №15

Awful took them over a hour and a half and they were unapologetic and rude. Never go here. I thought I could save a lil time and not get dirty before work. But a hour and a half! I coulda went home changed my own oil. Took a shower,washed a load of laundry and took a nap before they got done with a simple oil change! If Id had any idea about the length of wait Id have went somewhere else.

Ma
Review №16

Associates removed key from ignition after requesting for them to NOT take the key out. Then jammed it back in and ignition is now locked up. The key had been working fine for over a year, yet Corporate office says...too bad, cant prove anything and is not responsible. Totally ridiculous! They were clearly negligent but will not admit to making a mistake! Eventhough associates were apologizing and saying that the other associate didnt tell them not to remove it.

Jo
Review №17

The employees are very helpful

J&
Review №18

I came in to get an oil change and all was good. Until I was 20 minutes down the road the skid plate on my vehicle flew off and ripped up some other stuff in the process. I drove back over to complain, and the mechanic called me a liar, and said it was already broken. They said they would do an investigation, but of course I never got a call back.

Me
Review №19

Prompt Service Friendly Staff.

Re
Review №20

Michelle who is working right now at the check out stand, has to be the rudest walmart emoyee u have ever came across. I get that working for walmart probably sucks for her. But that is not my problem. I have been here almost 2 hours waiting on a tire and she has a smart a$$ remark everyone I swing by to see if my truck is still sitting in the same spot. I dont even ask her, I just look out the window. Her name is Michelle and she has shoulder length blond hair. I highly doubt walmart will do anything either. Ive had 1 employee smile at me today. Ive been doing a test to see if they smile back. Michelle does not know how to smile.

Au
Review №21

I come here for every oil change. Fast and convenient service!

Mi
Review №22

Dont. Go. Here. The desk ladies sole job is to keep you from getting warranty work done on your tires. Never. Again.

Mi
Review №23

Takes 3 hours for an oil change, & 2 hours for a rotation and balance.

Ca
Review №24

Waited 30 minutes on a manager to come help the cashier, and I eventually had to track one down myself or else I probably would have been there all day

Jo
Review №25

Abe makes this TLE the best one.

L4
Review №26

Very helpful

Wi
Review №27

Wont answer the phone. They pick it up and hang up.

Pa
Review №28

Very disappointed. My oil light hadnt been reset, theres oil on my drivers side door frame, oil on the carpet! I called mgt they said to bring it back in to make it right.

Wi
Review №29

I waited 2:30 min. for and oil change

Ai
Review №30

They messed up a routine oil change by forgetting to put the oil cap on, and were nothing but rude about the problem.

St
Review №31

No counter help in automotive or sporting goods. Had to look for someone to help check out.

ch
Review №32

Scratched my new rim

Jo
Review №33

Some checkers are slow.

Wa
Review №34

Really slow

fa
Review №35

They are always very attentive but above all a professional job

Information
3 Photos
35 Comments
2.8 Rating
  • Address:1608 S Division St, Guthrie, OK 73044, United States
  • Site:https://walmart.com/store/108-guthrie-ok
  • Phone:+1 405-260-0962
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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