First ones to show up in the morning at approximately 8 a.m. to a dirty store with trash on the ground and a nasty bathroom then had a filthy sink and trash can full. The trash can in the main lobby was full as well. Should invest in a cleaning crew because first impressions are very important.Took about an hour and a half the guy to install the equipment in my car only to drive it away and have my car completely died going down the interstate almost causing an accident. I was able to get my car restarted and brought back to Smart Start. The guy who installed my car did not realize that my car was an EcoBoost. For the process of the installation he blew a fuse and was having a hard time finding which one it was. He did not use a test light even though he said he had one. He spent forever pulling out each and every fuse and all the Departments to try and find it. After finding it he had no fuses and had to go to the store to buy some. Have not left the business yet but I have been here working on 5 hours. Dont get me wrong, the guy working here is very friendly but Im not sure if this should be his livelihood.

Good people just doing their jobs, Gary in particular was very polite and good at his job.

Got my device today ! Ron was nice, worked with me on getting my documents together since I came unprepared & was very informative with the whole installation and set up . Was in and out ! Even though this is something I don’t want to have to be doing it was a pleasant experience lol

Ron was very helpful and efficient. Great customer service.

If I could give 0 I would its 2 times I been there now and Noone there during business hours, call the help line and they arent any help either

The associate Gary was very thorough and well spoken, was there about an hour start to finish, Everything was explained precise. Very pleased with his professionalism. Would definately recommend to others.

My mechanic guy is THE BOMB. QUICK

Customer service rep was very helpful with my situation. Explained alot that I was extremely worried about.....thank you for the information.

Quick and easy, no line.

They have two signs at this location!! You can actually identify where to go. One guy in there, holding it down all alone. He was courteous and helpful.

Ive been dealing with this location for a few months now and the gentleman that runs it has been really professional. Good customer service and professional installation.

Needs to update work schedule not open on Saturdays

Terrible attitudes and service.

It sucks when you have blow in it 3 or 4 times to start the car.

Great customer service