I have been going here for about 10 years. They are very professional and do great work. They make the experience personal. I would highly recommend them for anything and everything. I have dealt with both Brett and Dave...good guys and great to deal with.
Went on line and requested an appointment. The online service showed availability on either Thursday or Friday this week. opted an appointment for either day, Got an email confirmation that I would be contacted in 24 hours. When no contact was made, I called them only to find that they didnt have availability until next week. Clearly you cannot rely on their online scheduling system. It just doesnt work. Scheduled an appointment for next week. A follow-up review will be made based upon the results of the service needed.
Best place to buy tires in western NY, service is the best!
I have been having my personal and work vehicles for more than 5 years now. All work done was completed correctly the first time without ever having to return. Service is always done on a timely basses and they NEVER try to sell you anything you dont need. Great experience always at a fair price. It keeps you coming back every time.
I am a repeat customer of theirs. Both cars very well kept bcuz of them. Very professional, courteous, and workable when it comes down to it. Yes, I pay good money for the work, but I can depend on Brett and the crew to get it done and done right! Keep up the good job!
We have been going to Cleve Hill for many years. When we first went we had a 2004 Prius and they had just been through training for hybrids. Since then we have trusted them with all our cars.They are always nice and will accommodate us for even the smallest service question or request. We gladly recommend Bret and the rest of the crew!
Our go to place. Brett and staff are amazing, fair prices, gets your vehicle back to you as soon as possible, friendly atmosphere and just all around a great experience. Been going here for years and they will always have our business, I will continue to refer people to go there. Thank you all for all you do!
Always the best service, these are my “car guys”! They are always willing to help me out in a pinch, great service, value and wonderful people 😊 Just sorry there aren’t more than 5 stars to give, they are the best!!!
We have always have great experiences with Clevehill in Hamburg. We have been taking our cars there for years!
Great service! Very understanding and considerate dealing with our fleet trucks. We are always satisfied with our service! We will go nowhere else.
Cleve Hill is awesome! I have been going there for several years. They are very honest and reasonable. I have a car that is 14 years old and not once have they come up with bogus repairs. Just the ones I knew needed repair. Brett and Jeff are personable and easy to talk to.11/15/18....needed more work done on my old car and all I can say is these guys are awesome!!
My husband tried to replace the power steering box on my van and couldnt get it off. So I called Cleve Hill and they were able to get me in right away and replace the box.
Staff went above and beyond when fixing my pothole damage...quick service, fair cost, polite treatment. Trustworthy! And I am not a regular customer...how rare is that? Thank you gentlemen!
Had to stop in for a flat tire and despite being fully booked for the day, they got the tire fixed that day.
I called ahead of time to get a price on an oil change and was told to come in, so I did and when I got there they said I never called even tho I called them 5 minutes before I came, everyone acted as if they’ve never heard from me, very unprofessional and a waste of my time !!
Went to Clevehill to have my car inspected. Brett answered the phone clearly, politely, professionally, and with a great attitude! This may sound like a small thing, but many businesses I’ve dealt with mumble and act like you interrupted their break and they’re doing you a favor. The inspection was completed in a timely manner and I was on my way.Well, a year later and the service is even better. Google wont let me add another review...so heres my expanded review. I had my cherished 335xi inspected for the second year in a row. It was found to have a bad tie rod end. The part was hard to source (without buying the whole assembly), but Cleve-Hill was gracious enough to allow me to hunt for a part. They installed it and sent me on my way. Just as last year, the attitude from Cleve-Hill was professional and kind. Greatly appreciated.
I have to say that Cleve-Hill is by far one of the nicest places I have been doing business with over the years. After looking over what needs to be done when in the shop, they call us with a work order and price and allow us to make our decisions about work that needs to be done on our vehicles. They are very honest and trustworthy and I say this because I have had many bad experiences with other auto places. I am happy to refer them to all my family and friends. I feel very blessed to be able to deal with such good working people. My compliments to Brett for running a wonderful establishment on Camp Road.
I have had trouble over the years finding a mechanic that Im able to stick with that provides honest, fair and quality work. Im happy to say that Ive finally found those qualities in Brett and the crew at Hamburg Cleve-Hill. We take all three of our family vehicles there. They are always polite, reliable and accommodating to our busy schedules. Very grateful I can count on them!
If you want to take your car to a shop with excellent costumer service - this is the place for you. The manager is great and goes out of his way to help out. He is straight forward and easy to talk to. I dont know a lot about cars but know a lot about people- it was easy to see that the manager was not trying to get over on me.
I have been going to Cleve-Hill for years and will continue to take my vehicles there. Very trusting business as well as the staff and manager. Would highly recommend them. I always give them 5 STARS. I am re-posting my post again with 5 stars. I have referred many of my family and friends here. I cant say enough about them.
I can’t say enough nice things about the staff at Cleve-Hill. Whenever I have an appointment they’re always on time. I needed new tires to pass inspection and Brett was up front with me (“Go with these...they’re cheaper but will do the job”). I respected that he didn’t pressure me into buying ridiculously expensive tires (I have a lease, so spending a lot of $$ on tires was the last thing I wanted to do!) A few months after getting the new tires I drove over a spike. As my tire pressure was slowly going down I decided to just park my car right at Cleve-Hill and leave it there overnight. I left a voice message for Brett asking if there was any possible way they could fix it within the next day or two. He called me back within an hour of opening the next day saying it was all set to go. I was so impressed! Needless to say, I’ve had a really great experience with Cleve-Hill; I’ll never go anywhere else!
Quick and convenient scheduling. Friendly and reliable service.Thank you!
Very efficient, timely and courteous service. The patient gentlemen are ready to explain the why as well as the what concerning the needs of your automotive service.
Brett was fantastic. Hit a pot hole and set an airbag off. Called them the next morning, and they were able to fit me in to have my car checked over. All I needed was a tire. Thank you guys. Your fantastic as always.
Did a great job and were very nice. Will be back again, thank you guys.
Love, love, love my new tires. I could tell the difference as soon as I pulled out of their parking lot. Great service, great staff, great product! Highly recommend.
Dont waste your time anywhere else. These guys are the best. If you are stressing finding a good shop, stop worrying and call these guys.
Good group of people. Brett at Hamburg is exceptional.
Wont stand behind the products they sell, new tires were bald after 15,000 miles. When I went back to them they wanted to see receipts that the tires were rotated every 3,000 miles.. news flash !!! I rotate my own tires would you like me to write myself a receipt ??
I love supporting local businesses being one myself. That said, Id support Cleve-Hill regardless. Exceptionally professional, friendly, knowledgeable while presenting several options for my vehicle and within my financial boundaries. Thank you for your local business services.
Top notch service at my Hamburg location. I also appreciate maintenance recommendations with an honest appraisal that Ive come to expect from Cleve-Hill.Brett has always gone the extra mile to meet my needs and is an asset to this finely run business .
Best place for ALL automotive needs. Cleve-Hill always has reasonable prices, they do excellent work, and they will do whatever they can to help you get back on the road ASAP. The people are so awesome too!!
Brett and his team always take great care of my automobiles. Theyre very attentive, honest, hard working and extremely quick with fair prices. I recommend this to anyone whos looking for an honest and reliable mechanic. My fiancè and I will not take our cars anywhere else.
Took my girlfriends car here because it was leaking oil. The guys were extremely helpful. Was a lot cheaper than I thought it would be. Would definitely recommend them.
Would highly recommend Cleve-Hill Auto & Tire. Great service/great tires was even able to get my oil changed without making another appointment to come back. Thank you so much....
Needed my trailer inspected for an upcoming weekend trip and they squeezed me in. Highly recommended! Thanks alot Brett!
Awesome place. Always pleasant and helpful. Appointments are easily made and kept on schedule. Questions are answered and they never pressure you into repairs. I would recommend them to everyone.
Great customer service. Nice people, good work and a fair price.
Brett and his staff are always on time and considerate. Ive been going there for years with multiple vehicles and will continue to do so.
Brett and his team are the best in the world!! Been a customer for years and wouldnt trust the care of either of my cars with anyone else!!
These guys are awesome! I had a bracket come loose that was holding my brake line. Fixed it in 10 mins on my lunch break for nothing. Clearly they make customer service a priority!!!
I saw the rating for this place. It was rated nearly 5 stars and plenty of positive reviews. So I decided to go there for the first time back in probably October 2018 to try out. I requested for new tires. They clearly showed that they value customers very much. However, a technician test drive my car after they installed new tires. When I went on the road, the ride was somewhat bumpy. The next day I met with the manager in person and told him about it. He was a little surprised by that and struggled with a logical answer. He suggested me to come back for rebalance. Why didnt a technician not said anything about it or take the car back in garage to fix the problem after test drive? I was disappointed to having to go back two weeks later. They did rebalance immediately. The ride isnt as bumpy as before, but still feel a little bumpy at times. I liked everything about that place, but I was not completely satisfied.In December, the mail came from that place and it said 10% off any service. I decided to give them another try. I called for an appointment on 2/18/2019 for oil change, TPMS, and [tire rotation]. I went in the next day. My appointment was at 11am, but was postponed 10 minutes due to finish working on other customers cars which isnt a big deal. They started working on my car quickly. They did what I requested, but they discovered my battery was bad. I knew it needs to be replaced because of funny noise. They finished the job in less than an hour. The manager was communicative, honesty, and polite. After I left, the ride was smooth. There is no such thing as perfect, but better experience this time than first. Im happy and satisfied and less worry! ☺️Im happy to report Cleve-Hill Auto & Tire in Hamburg truly deserves nearly 5 stars! They are not rip-off or take advantage of you. Price is a bit expensive, but I will come back to support local business!
I have always felt confident that CHT does only the work that is needed and advises me of when I need to get brakes, tires etc replaced.
Made and appointment but apparently it will take 2 hours because they are backed up. Ruined my plans. Last time I schedule in advance. Its for changing tires by the way. Something that should take a half hour?
Great service was referred by Robert Walter and I will continue to refer them also
Staff is amazing. They do not take forever to get the job done and will never steer you wrong or sell you something you do not need.
Great customer service, and quality work. I fully trust these guys with all of my auto work through the years.
They are extremely honest .
Excellent job as usual!! Always friendly and honest.
Very helpful and friendly. Great customer service.
This place is awesome.....excellent service!
Great service! I like to support locally owned services rather than the national auto repair stores.
Customer service was fantastic! Very fast service as well as friendly! Thanks Jeff
Courteous and friendly service; the minor service was done promptly
Store manager Brett was awesome and a ton of help, strongly recommend this place.
Honest! Fair!
Courteous, kind, fast and done well
Did great work for the right price.
Excellent auto and tire shop.
Excellent service.
The best....
Pulled in with a tire going flat and they said,”any other Saturday I would’ve taken you in but we can help sorry.” Just like the one time in the past I stopped by and they told me, “we have tons of inspections we can’t help you.” There was one car on the lift and two in the parking lot when I went there for the inspection 🤦🏻♂️ Go somewhere else!
Very clean, very professional...would use them again in a New York minute!
Very friendly and professional!
Excellent service