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Touch of Color Flooring
5017 Jonestown Rd, Harrisburg, PA 17112, United States
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Touch of Color Flooring
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Ta
Review №1

I called a few places to get estimates for new flooring...Touch of Color was the only place that really impressed me. Bob came out and measured everything up and listened to what we wanted...I met with Matt in the store to talk to him about our budget and if he could help us pick out flooring that we were interested in around our budget and he did...Matt was wonderful to work with and kept in touch through the whole process...We needed the flooring installed in a timely manner and they came through with that also. Install was quick and easy. And best of all...I LOVE MY NEW FLOORS! Thanks Touch of Color!!!!

Da
Review №2

If you want to replace flooring, look no further!I had been to several different flooring stores in the area looking at options, and was thankful to have moved forward with the sales and install team from Touch of Color. Matt Miller was great to work with on the sales side, and the installation crew was amazing. They were timely, courteous, sought my advice on some transition options that ended up being a better fit, and true artisans. We went with the CoreLogic Luxe Plank in the Emerald Coast color.My wife and I are thrilled with the new floors, and the great experience. Thank you!

Gl
Review №3

From start to finish this process was made extremely easy. Matt was a wonderful help at the store helping pick out material that would fit the budget and he was a major help throughout the whole process. The team that installed the vinyl plank was in and out with no issues and they did great work. I would highly recommend Touch of Color and there services to anyone looking to update there home.

D
Review №4

Excellent and Friendly Service! This is my second time using TOC and I’m never disappointed. The crew came in and worked straight through until the job was done. The staff at the store is super nice and helpful. I love my new carpet! Thanks!

hb
Review №5

I cannot Thank the installers enough. Their work was flawless and the detail they focused on was impressive. Marie was helpful and awesome getting setup. From end to end the entire process was effortless. I will be, 1000%, be working with them for all of my flooring needs. Even the owner is a passionate, caring individual. If your thinking about going with Touch of Color Flooring. You will not be disappointed. They have perfected the process. Thank you!

Sa
Review №6

Thank you James ! We looked everywhere and Touch of Color was the best !From the beginning until the end, James, had the reins. He addressed every detail to include job site overlook. The flooring is marinewalk hardwood flooring which is waterproof yet hardwood !! love it !! The work crew was fantastic and the result was beautiful. We still look at the new flooring in utter amazement. Trust me I am not easy to work for and these guys and gals did their homework. Will will use no other company in the future. Outstanding JAMES !! Great company and crew !!!!!

Ca
Review №7

Touch of Color flooring is outstanding! They carry beautiful and high quality flooring! This is a family owned company that has true business integrity! Moe Rammouni has an incredible eye for color and design! Moe selected the most incredible durable and resilient 3 season temp enduring product for the sun porch of my townhouse to coordinate with my other vinyl plank. Crucial to a beautiful flooring job, is not just lovely flooring, but accurate and precise measuring along with skill and expertise in installation! Touch of Color delivers with experienced measurement technicians and supreme installation professionals who are highly knowledgeable and aware of in-the-field sub-floor situations. These individuals have been with the company a long time and possess professional grace and joy in measuring, delivering and installing beautiful flooring that is the foundation of a happy home. My sun porch is exquisite. I truly wish touch of color had executed all of my flooring!!!

Ja
Review №8

Love our new vinyl planking in our den and hardwood in our living room! From start to finish Matt (sales) Bob (did measurements) and Diego and his installation crew were very easy to work with. All were knowledgeable, thorough, kind, and efficient, answered all our questions, even ones we didn’t know we had! Thank you!I would be remiss if I didn’t mention the awesome attention to detail Philip showed when installing our stair treads and risers. If you ever had concerns about ripping out your carpeting on your stairs-Philip is the guy to make them look truly gorgeous!And clean up? The only things they left behind were our beautiful floors!

Fa
Review №9

They have a large selection of flooring to choose from as well as other products, like tiles and backsplash. Their installers were timely and efficient and we had absolutely no issues with them. Moe, our representative in the store we talked with when looking at samples was very professional and a pleasure to work with. You wont be disappointed if you choose to work with them! Thank you Moe and team for a job well done!! Five stars from us!

Ca
Review №10

Very pleased with my Touch of Color experience. I walked into the store not knowing what I wanted or needed for my relatively small job. Matt Miller assisted me and took as much time as needed to explain various options and help guide me through the selection process. I had an estimate the very next day and the work was scheduled quickly -- not 3 months out like many other contractors. Matt assured me his installation team would do a good job, and they did. I stopped in to express concern about one small area and they dispatched someone to correct the problem the very next day. I would definitely recommend Touch of Color and Matt Miller to my friends and family.

ev
Review №11

We had a great experience working with Matt and James at Touch of Color. They were professional and responsive. The install team was efficient did a quality job. We’re now able to enjoy our basement with carpet and linoleum.

Ri
Review №12

I needed complete flooring for an investment property, I was greeted by Moe and within ten minutes I had what I was looking for.I found Moe to be very knowledgeable about the products being offered and focused only on my needs. I also appreciated not being led to higher priced products.In the end, Moe and Touch of Color Flooring, met all my needs and worked within my set budget.My job wasn’t a small one and took over two days for the install. The install crew did an amazing job. They showed up on time and cleaned their work area daily.I will recommend Moe and Touch Of Color Flooring to all my friends and colleagues.

D
Review №13

These guys were amazing. They replaced our entire downstairs floor and installed new baseboards in a day! Highly recommend!

Ti
Review №14

Had a very good experience thus far with my flooring projects at Touch of Color. Matt was a huge help to me in picking the right solutions for my flooring needs and his customer service skills were exemplary. I am very pleased thus far with the work of the installers and the look of the vinyl flooring in my home has turned out to be fantastic.

Le
Review №15

My Touch of Flooring repair man was very amicable and exceptionally good at his job of repairing my kitchen floor. Along with the great repair, he also did a wonderful clean-up. We are very pleased with the results.

Re
Review №16

PROFESSIONAL FROM START TO FINISH! I cant put into words how professional the staff is at TOCF but Im going to try. From the showroom to our front door, every person we spoke to handled our job with both tact and CARE. There was a miscommunication that led to a misunderstanding on our end. What did the installers do? They handled it with tact and CARE! They fixed the problem and it wasnt even their problem to fix! How awesome and rare is that?! And how does the work look? FLAWLESS! If it wasnt corny, I would tell the company to change their name to Flawless Flooring. I cant wait to bring them back for Phase 2 of our reno! High five TOCF!

Ro
Review №17

I needed to replace my foyer flooring that was damaged by a water leak and was more than happy to find an almost exact match to the original floor at ToC. The staff and installers made my experience worth writing about. Moe had the answers for all my questions and made the purchase process easy. The installers were top notch. My floor to carpet transition area is awkward and they took the time to do it right. They took out the old toilet and put in the new one (something I could not do on my own). My spur of the moment decision to visit the store was the right decision to make.Robbie DreherFlash forward four months - TOC did such a great job on my entryway I brought them back to do the kitchen. Another great install.Robbie

Sh
Review №18

From start to finish, our experience has been tremendous! Moe helped us get the product we wanted and kept us up to date on its arrival. Our installers were exceptional and very careful around our woodwork. This is the 4th room we have had carpeted by Touch of Color and we couldnt be happier with the finished product.

Ro
Review №19

Matt and team were very helpful thru the whole process. This is the 2nd time I have gone to Matt and always feel like a valuable customer from beginning thru installation. The installers were also very professional !!! A++++

Ch
Review №20

Second time I have used Touch of Color flooring in my home. Once again they did a fabulous job and I will definitely call on them in the future.Moe was very helpful and I highly recommend speaking with him for your flooring needs.

Ki
Review №21

Had a great experience! Worked with Moe to identify a hardwood flooring that would work with my current hardwood and meet my budget. The flooring was in stock and I was scheduled for install within 4 days. The installers were professional, on time and completed the install in one day. It is gorgeous! Already referred a friend!

Se
Review №22

Went in for a 2nd quote and Moe and team disappoint. Showed product and comparisons. Sent out a top notch crew and completed the job in a day and a half. Followed up and kept me in the loop throughout the process and turned my new house into a comfortable new house. Thanks for the referral from Jason and to Moe and team for making it happen. If you are looking for new flooring, definitely get ahold of Moe!!!!

Mi
Review №23

Came on time, did way more than we imagined, great all around experience. Great product for a great price. Mo, Misty, Diego, and the two installers from start to end of the project which ended up being an entire day! Beyond satisfied!!

Jo
Review №24

Quality installation at a fair price.

Do
Review №25

Excellent customer service and knowledgeable about all the different options available. Installation was fast, professional and looks great.

ga
Review №26

My parents have a large older home in Shamokin Pa with difficult access to the 6 rooms receiving carpet replacement. The very old carpet tear out was hard work, needing hours of scraping up old pad and prepping floors for new carpet installation. Because of my parents age, the installer removed/replaced all furniture and without disruption to my parents daily routine, the install was completed in 2 days. The installer was professional and super friendly. My parents are thrilled with the outcome and recommend using Touch of Color Flooring.

St
Review №27

Had our floors done today by Diego and crew from Touch of Color. They quoted us a great price, scheduled install within a week of my original quote request, arrived on time to start and the results are incredible! They recommended a great product that will withstand anything our two young children throw at it (or spill on it)! Could not be happier with our decision to contact Touch of Color for our flooring needs!

Je
Review №28

James Malehorn worked with me and he was amazing! Diego and his crew came out and did the installation. Diego and his crew did a fantastic job!! They were on time, very professional and did an exceptional job!! I highly recommend!! Thank you!! It’s very nice to know that great customer service still exists!!

Al
Review №29

From start to finish - everything was great! Really enjoyed working with Matt M for all of my questions throughout the process. Great pricing, it is very fair. the person who measure our home was nice and answered a lot of my questions. Their installation team was wonderful. Very hardworking, efficient, nice crew. They left the rooms spotless and brought their own vacuums to clean up after themselves. We love our new wall to wall carpet in our master bedroom and our new area rug in our Great Room. Great quality products. Will continue to use TOC for my upcoming projects around the house.

er
Review №30

I needed assistance pertaining to ceramic tile, i.e. type, size, availability, etc. Customer service was prompt and very solicitous. Would recommend the establishment, absolutely.

Ma
Review №31

TOC has an incredible variety of hardwoods, laminates, carpeting & more. The local showroom on Allentown Blvd. (Jonestown Road) is beautifully appointed and has more options than anyone could possibly want. The sales team is genuinely friendly, yet not the least bit pushy to make the sale. The process was simple. Measurements were taken and within 24 hours an estimate for materials and installation was available. Pricing was extremely fair. But let me emphasize that my experience with TOC was highlighted by the EXCELLENT customer service. I have already recommended these folks to many friends.

Kr
Review №32

I am very happy with Touch of Color Flooring service. I had a board splinter after 13 months and they fixed it under warranty which, was way more than I expected. Thank you so much!

Je
Review №33

Touch of Color Flooring made an out of state relocation easy! From start to finish, I was impressed every step of the way. After picking out carpet remotely, TOC was able to order and install it by the time I moved in! Absolutely superb communication, service, and quality. I would definitely recommend them again and again!

va
Review №34

Love this store. If you have a reason to need flooring Moe can help you out.

Al
Review №35

Ive never gone inside here or used their services but an employee here was unnecessarily rude to myself and my coworkers two doors down at Giant, and Im still annoyed about it. Maybe tell your SAs to put a different shirt on if theyre going to go scream about having to wait 2 minutes at other stores in the same complex.

He
Review №36

From start to finish, they did a fantastic job. Matt, our salesperson, was so patient in the selection process and knew our timeframe for completion. Not only did he schedule the install quickly, but it was completed a month prior to our desired deadline! The install team was amazing as well! They were knowledgeable, professional, and friendly, and made great suggestions for future install options. Thank you!

Ma
Review №37

Basement carpet was installed within 2 weeks of placing the order. Team was professional and very efficient.

li
Review №38

This is my second review and Id give way more than 5 🌟. The sales team is Awesome...thank you again Matt!! The installers Diago and his co-worker are awesome!!! I would recommend Touch of Color to everyone. We are happy 4 time cutomers!

Ke
Review №39

Walked into Touch of Color Flooring 10 minutes before they closed, talked with Matt Miller about carpet, even though they closed at 5:00, Matt answered all of our questions about the different style carpets and paddings. It took awhile for the carpet to come in, Since the Covid 19 put things on hold, but Matt and Misty keep us updated the best they could.Day of the carpet install, the installers came in, introduced themselves and started moving the furniture, removed the old carpet, padding and did a great job installing. When they were done with the install they made sure everything was cleaned up, vacuumed the new carpet, put the furniture back in place and left. I would recommend Touch of Color Flooring.

Ka
Review №40

A great experience from start to finish. We got hardwood from Touch of Color and selection was great, sales staff were helpful and nice (we worked with a few people), and the installers work was nothing short of perfect. We will use them again when we carpet our basement. I look forward to it. Thanks Touch of Color team!!!!

Ma
Review №41

Very happy with the service I received from Matt M and the installation staff. The price was very reasonable and the installers were polite and professional. They took extra care with the area around my fireplace.

Da
Review №42

Very happy with the area rugs I purchased for my new home. Touch of Color Flooring had the best pricing and a big selection. Looking forward to working with them when doing my kitchen tile back splash.

Le
Review №43

Great store and shopping experience. Lots of options and Im happy with my flooring purchase. We will be back. Thank you to touch of color team!

Di
Review №44

Matt was extremely nice and the workers were so accommodating. They did exactly what I wanted and the floor looks amazing!!!

Re
Review №45

We came in about a month ago and worked with Mo. He assisted us in picking out flooring and tile for our bathroom remodel. He spent at least a solid 2+hours with us, getting samples, matching up colors, providing us with much needed help in this process. He was great! The product was ordered and arrived as quickly as they promised too. Excellent service! Wish we could say the same about our contractor doing the remodel.

He
Review №46

We were well served by Touch of Color, from the sale to the installation. Recommend them highly!

Di
Review №47

My husband and I had purchased flooring for our first level of our home. We can’t express the great customer service and installation for part of our flooring! Most of the flooring we did ourselves and with any project, any time a problem would come up with orders or etc., the staff Matt, Scott, and James were very professional and nice! We will recommend them to everyone!

ro
Review №48

Professional, polite, and hardworking. Three pretty good qualities.

Cl
Review №49

Beautiful place where you can find all your flooring needs customer service is exquisite and excellent price is exceptionally well based on Market I would highly recommend this place

Br
Review №50

Nice selection. Salesman was very knowledgeable and helpful. Likely will place an order. The rest is wait and see.

Sc
Review №51

Recently bought water-proof evp flooring from touch of color. They were very knowledgable about their products. I almost bought flooring from Lowes, but when I got to touch of color they explained the importance of the wear layer. I then realized Lowes doesnt even list their wearlayer thickness, and for good reason, they want to sell junk at price point. I was able to get the color, and style I wanted with a 20 mil wearlayer at a fair price thanks to their honest and knowledgeable staff.

da
Review №52

Large selection of materials... excellent customer service and staff extremely knowledgeable and helpful... I recommend and anyone looking for flooring this is the place to go!

Jo
Review №53

This is the current rating....In store they were great and awesome prices. Installation another story. My wife and I bought laminate for all of our down stairs and a new rug for the bedroom. We spent a lot. The sales people were great and helpful etc. they guy that came out to measure knew his stuff and his customer service rocked. The install team was nice but cut corners where possible and had to come back a few times. While installing they asked me to take the wash room door off and cut the bottom off by a 1/4 inch. Ok I thought to myself isnt that their job....but I did it. Pre-install we agreed on a price for them to remove slate tile in the kitchen and they had a few issues and explained that the kitchen floor needed some work before install after the tile removal. They said I would have to pay more. Not bad a few hundred and they went to home depot and bought cement and built the floor up to make it level . They completed and on our walk through there was some issues, laminate damaged, room dividers not ordered and coming up, finishing modeling not completed etc. They came back and corrected all of that. now three months plus later two new problems. Since it is now spring/summer we went to open or deck door which is off of our kitchen and it doesnt open fully at all like it did before. At best it opens 3 feet so you have to enter and exit sideways.. the second was a room divider edge came up. The team came back out, wore masks etc so all good on the covid front and looked at the divider and said the wrong one was ordered and but said ....wait for it,,,,we cant do anything about the door. Wait a minute you made it like that as the floor was built up by your install team with cement etc So today they are coming back to install the divider and I will ask them again about the door.....seriously I hope they make it right but if not to all of you considering this place. consider moving in. I will update this if they make it right

Jo
Review №54

If you are looking for flooring you should try this place first. I have had positive experiences here for both my residence and business. The staff has been extremely friendly and they take time resolving any issues if they arise. Jeremy especially has been helpful finding the product that I needed based on our goals. Theyve delivered large orders for me in a very timely fashion and their prices are fair.

Mi
Review №55

Rani from TOC gave a sales pitch at one of our rental property owner group meetings. We had not used TOC in the past and had a carpet repair that needed done so we called Rani to discuss the matter. We figured if they did a good job with the repair, we would use them for an upcoming new carpet purchase/install in one of our rentals.The repair needed some sub-floor work that TOC could not do so Rani provided guidance on how to repair the sub-floor, telling us to call him and set up an appointment for the carpet repair once we fixed the sub-floor. Well, we repaired the sub-floor and Rani has not returned any of the multiple messages left for him over the last four days to get the carpet repair done... Bad first impression TOC!- Within 15 minutes of posting this Rani reached out to me. We had the repair completed to our satisfaction the next day. I will give them a shot at our business again and hopefully it goes better next time around.

Te
Review №56

Nice place. excellent help very helpful and knowledgeable. dealing with jim trippett so far. great. just waiting on a few calculations possibly five stars

St
Review №57

Not everything is priced very well the hardwood was very expensive but they did have some really good deals on tile. Staff was super friendly and helpful. Very happy and willing to talk to you and not rush off to do something else.

Mo
Review №58

Plenty of choices to fill every need. Customer Service from start to end was fantastic. Cost was much cheaper than Essie & sons and M&K. Dealt with the Harrisburg branch. Thanks!

AR
Review №59

Great place to shop with a ton of selection. Manager Scott is extremely knowledgeable in all types of flooring. Scheduling was quick and easy. Barry and Brenton Mitchell were great salesmen and very friendly.

Jo
Review №60

Josh is always kind and takes his time to help you find the perfect flooring. I feel comfortable with placing orders due to Joshs attention to all the details. I am verypleased with our flooring.

Am
Review №61

This is the second time we have used A Touch of Color, and it does not disappoint. This time, Barry in the showroom really helped us come up with our selection. He was honest and directed us to the flooring for our needs. Today, in a snowstorm, Valmor and Diego did our installation. I was blown away by how quickly, yet professionally, the job was completed. And they were so pleasant and funny, too. Great experience all around. We plan on doing several more rooms in the next year or so, and we will request Valmor and Diego again. They were exceptional.

Ky
Review №62

I really wanted to give this a 5 star review, but had a few issues along the way. Nearly everyone in the store we worked with was very kind and helpful. The contractors Derrick and Jordan did great work and put in the extra time to make sure everything was right.Overall things were pretty good. There were a few details that were missed that left me a little unsatisfied. The work was under-estimated, it took 3 days instead of 2 to complete the work. The wrong reducers and stair nose were ordered and their wasnt enough shoe ordered.I nearly gave three stars because because the wrong stair nose is installed, it clearly doesnt match. However the service performed by the contractor (even after their truck blew out) was excellent. The service by ToC despite the errors was also great with the exception of the stair nose.I do recommend ToC vs other services Ive used in the past, but remember...the end result is what you desire. Be sure to be assertive and forward about questions, concerns and expectations for any work done by anyone.

Or
Review №63

We were extremely disappointed after going there to look at flooring. We had a plan to do the entire upstairs. After spending a good bit of time going through the selections we found what we liked. Unfortunately we were told not 1, not 2, but all 3 choices we liked werent in stock. After each selection had an in stock tag. We spent a great deal of time there deciding what we wanted but after we were told for the 3rd time we decided to leave. Very disappointing.

Ja
Review №64

After shopping for flooring a few weeks ago we decided to get our flooring at Touch of Color. Jeremy Fry was our flooring specialist and his expertise was just what we needed to obtain the look we wanted. We wanted something easy to care for and we were really tired our carpet. We chose hand scraped oak for our living room, dining andkitchen. Jeremy helped us pick out a great grey vinyl plank for our baths. It looks like slate. After that you get to sit in their center living area while the numbers are drawn up. Jeremy recommended David Foulk of Just Floorin It to install the flooring. He and his crew did an excellent job, removing all the carpet, padding, staples, tile, and linoleum. He took his time making sure each piece of wood was placed in just the right spot, and asked us questions so we got exactly what we wanted. When the job was finished, Jeremy called us to be sure we were happy with the installation. Over all, we love our new flooring and would recommend Touch of Color to anyone who needs flooring.

Jo
Review №65

Screwed me out of over$400 bucks . For a job i was unable to finish due to physical issues. The owner knew of this and still let the$$71 direct deposit go through for three days of work. They are going viral on fb as we speak!! When I confronted my boss via text about my small deposit he responded with a laughing face. I have screen spotted the conversation and is going viral now

Sh
Review №66

Touch of Color (aka Big Bobs Flooring) worked with our custom builder (Keystone) years ago to offer upgraded bathrooms and kitchen. Touch of Color sold us $6000 in Italian Porcelain tile for a few baths and then sent a few guys over to do the tile work before we moved in. The upgraded shower pictured was a $8000 upgrade/option!From day 1 we noticed a large gap around the base of our shower that they said was normal. With in a few months we noticed a large 6 foot water stain in our garage ceiling which they attributed to drain condensation. Last, water had always leaked from the sides of the glass door enclosure. These were all addressed by our local plumber with quick fixes.More recently the shower pan totally broke away from the studs since they did not use a proper mortar to set the base. This exposed mold and a much larger problem. Since they put the shower tile directly over DRYWALL, the entire drywall had soaked through and rusted out the NAILS that were used to secure the DRYWALL backer to the studs. The entire 300 pound shower wall was floating free from the studs.Since nothing was installed correctly, nothing was reusable. A demo and redo ended up costing us another $7500!3 calls and over an hour on the phone with Touch of Color was a waste of time. No one that had been there still worked there and numerous messages left for the manager were ever returned. Save your money and go elsewhere. Keystone should be ashamed using these guys.

Ch
Review №67

People are nice

Sq
Review №68

Knowledgeable staff. Good number of designs and store is set up very well.

Fa
Review №69

In Harrisburg store Mo helped us alot great place

Mo
Review №70

Such great customer service, highly recommend. Scott and Bill are very generous business owners.

Wi
Review №71

Very well displayed. A much better shopping experience. Pricing was a pitfall for me. It seems a little more expensive.

Xi
Review №72

Stay away from the flooring vender, their warranty means nothing. TOC was the flooring contractor when my builder built my house. In the buying process TOCs sales person recommended engineered hardwood floor and told me it is superior to hardwood floor. I believed and had their installer put it in. Only 10 months after we moved into the house the top surface of this product started peeling off in many spots in the kitchen area. I sent in my claim for warranty and went back and forth with them for more than 4 months. They told me they are not responsible for this defect and I have to PAY to get it repaired, on top of that, their installer suppose to leave extra boards for possible repair but there is nothing left for me which leave me with no other choice but to buy more from them. What a smart business plan of ripping off your customers!

Ma
Review №73

Lots of flooring options. Staff was very friendly and knowledgable.

Li
Review №74

Great selection and prices, makes choosing difficult. Jeremy is the man lol

Jo
Review №75

Great merchandise and great service

Ke
Review №76

Great selection and very helpful people

Br
Review №77

Great service from Rick!

Ar
Review №78

Best Guys In The Business

Ce
Review №79

Awesome So Far !

TE
Review №80

Management difficult to work with.

Mi
Review №81

Place is a dump ...I would pay double anywhere else

Jo
Review №82

Nice place

Information
100 Photos
82 Comments
4.2 Rating
  • Address:5017 Jonestown Rd, Harrisburg, PA 17112, United States
  • Site:http://touchofcolorflooring.com/
  • Phone:+1 717-585-6729
Categories
  • Carpet store
  • Carpet installer
  • Flooring contractor
  • Flooring store
  • Tile contractor
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Credit cards:Yes
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