Our experience with Hawthorne Kitchens was extremely negative, to say the least. We waited 15 years to update our 50+ year old kitchen, so we were so excited to finally replace it. Unfortunately,instead of receiving a beautiful new kitchen, we were delivered a damaged kitchen, both by the plumber and the carpenter. Photos of our kitchen, showing the damaged cabinetry and shoddy workmanship, are attached. Pictures dont lie. Their customer service is deplorable. We are over 7 months with an unfinished kitchen, and have now had to take this situation to higher authorities, as Hawthorne Kitchens has completely abandoned us.