Unfortunately, we had a very bad experience with Home Supply. They were about 3 or 4 months late delivery our order, and when they did, everything was broken. Its been a hassle getting in touch with them to get things fixed. Avoid at all costs, there are many other better lumberyards out there.
I love my kitchen! It was conceived by Charlie & I couldnt be happier. He was easy to talk to & work with from start to finish. His knowledge, professionalism & expertise are second to none. The cabinets are beautiful & the design is perfect. Everything turned out as promised & above expectation. I recommend him & his company without reservation.
We hired Home Supply for our complete kitchen renovation after hearing good things about them from others. Our experience, however, was sub-par. In fact, despite having the kitchen installed five weeks ago, we are still waiting to hear back from them after noting two drawer handles in the wrong color, one shelf missing, screw caps missing, and several cabinets scratched/damaged upon delivery. All of these things were noted immediately by us, but five weeks later still no word from Home Supply. We understand things can get damaged during delivery and installation, but its annoying that nothing seems to be done about fixing these problems. Our only big positive was Mike Figiel who worked very hard (worked late and on weekends and holidays) installing the kitchen.
Was able to order and get a door way sooner then any other vendor. Also a better price. People in the shop were very friendly and helped me out.
Issues with new windows installation. Extremely Unresponsive service department. Been trying literally for MONTHS. DO NOT recommend.
Buyer beware!!!!!I place one order I repeat one order and they automatically processed that same order 3 time on three different days a week apart. They did not help or try to refund simply said well call you back. Im beyond disappointed in their service of how they handled this. I would not recommend this place for any kind of orders, unless you use a pre paid credit card because then they cannot duplicate orders to benefit themselves and screw people over! If I could have given 0 stars I would have!!!!!
Superb company. Courteous, reliable, responsive all the way down the line. Installers were artists, perfectionists and tireless workers and installation exceeded all expectations. This is one of those companies hard to tind and fast disappearing in todays marketplace.
Our Home Supply designer, the company installers and carpenters, sub trades such as the plumber and tile installer, exceeded our expectations! The trades were very well coordinated and we had no down time with the project being completed on time with very few issues. The quality of the cabinets and other materials, and the expertise of the company carpenters and installers was outstanding. They were master tradesmen, and were also very helpful during the project offering ideas and changes during the installation process, which were appreciated. Should we have any follow up matters, or warranty issues, we are hoping the company is attentive to fixing any problems. This will be the test of an excellent company...after sales service and problem solving! The only issue experienced...the demolition company, a sub trade, treated the property as if it were a construction site, rather a residential home!
Charlie at Home Supply was knowledgable and professional. We did a complete kitchen renovation. The installers were top notch and the work was excellent. There are always items that need to be addressed after an installation and it can be a challenge to get the contractor to finish them, not the case with these guys who promptly came back and finished what needed to be done. Great job!
We have worked with Home Supply twice in the last 10 years once for a renovation and once for a new build. Both times we did a full kitchen and window renovation and we were very impressed with every aspect of the company from design, budget, installation, timing, and follow up. You can always count on them to pay attention even to the smallest detail and make sure that we were satisfied in every way. Would recommend them again most definitely!
I went to Home Supply to speak to someone about remodeling my kitchen. I said I only wanted one side of my kitchen done because I wanted a Wolf Stove installed. then I wanted cabinet to be added to a different section of the kitchen. Lori spoke to me and took pictures of my kitchens blue prints. She said I would get a call from Marisa because she would be handling the project. Well, I NEVER got a call! So I called again and also texted several times. Nooooooo call. This was over 6 weeks ago. Not doing business with them EVER!!! They didnt even have the courtesy of returning my call!!!
I ordeted a front door for my house 4 months ago and after waiting 2 months ti have door delivered ir was the wrong order.Maria the manager then ordered another door knowing in 6 wks i was leaving the country on vacation.I am now cancelling my trip because i cannot leave my house unsecured.I hired a architect and a builder and they couldnt get the owner to set up and solve this mess.They should clise their door because if there incompetence.I will be getting a lawyer at this point.
Horrible. Wish i never hired them. They screwed up the simplest job twice. Do ur self a favor and chose some one else. They suck!
Disappointing service and advice. Inferior product and focus is on getting your money not what you want.
They were very hellful
The put me to work.