This is an amazing place to get a mattress. The location is really convenient and the owners are extremely flexible in making appointments. They are very welcoming, friendly, and helpful. They work with you, explain everything, let you text everything out, and make sure you understand everything every step of the way. On top of all that, this store have amazing discounts on retail mattresses that allow you to buy an amazing and typically very expensive bed for great and affordable prices. I would highly recommend shopping at this store!
Super friendly staff. Awesome prices. Would definitely go again when I need another mattress
Best prices, awesome selection and the customer service is beyond what you get anywhere else. It’s wonderful to be able to lay on the beds and do a side by side comparison. We were able to buy a much nicer mattress than we thought we could afford. This is the only place you need to go when looking for a mattress!!!
Joe was great. He was very helpful showing me the various options and took the time to let me try out the various mattresses until I decided. The pricing is fair, and the quality is good. The delivery crew was helpful and courteous. Three nights of sleep later and Im very happy with my purchase. Ill be back. -MA
Joe and his son are extremely kind and generous! We just made our second purchase, a Sapphire Cool Phase Hybrid. They were so patient as we laid down on all the different options to see what felt best to us, and we paid a fraction of the retail cost. He is always quick to respond to calls and messages, and is passionate about his products. We won’t buy from anyone else! I will update this review once we’ve slept on the mattress, and I’m certain I’ll be raving about it!
The very nice young man was professional, informative, and patient while I was trying to make up my mind. I highly recommend this place to buy a new mattress. Great prices!!!
Joe was super helpful and informative. He was more focused on serving our needs than selling a mattress to us because of price. He wanted to help us find the RIGHT mattress for us before we get married and live together. We will be returning for our bed needs in the future!
Although I can not review the actual product because I just ordered it today, I can say we had a 5 star experience at the store. By making an appt, we had the undivided attention of the salesperson/owner, Joe, who is very knowledgeable about all the mattresses on display. We were able to physically test the comfort levels of several brands. The prices are outstanding so we were able to buy a better quality mattress than we anticipated. If the delivery and product provide the same satisfaction as the buying experience, I can see where we will definitely recommend this place to anyone who asks our opinion on where to shop for a mattress.
A great place!! The owner was very helpful answered all questions.Tell him if you are having problems sleeping and he would tell you which mattress is best for you.
I bought a full sized mattress here and I am beyond thrilled with the customer service and my new bed! The owner and his sons we incredibly kind and helpful and I would highly recommend buying a mattress here to everyone! Such a wonderful experience!
Joe is amazing! He gave us time to look around and feel comfortable with our choice while providing information and recommendations for us! We are so happy we chose BoxDrop Hendersonville for our next mattress!
Great customer service! All employees have great attitude. They let take your time to choose and make you feel comfortable as if you were home. By far best mattress company I’ve been too.
Really great guy i was running behind and he chose to wait for me to arrive was in and out of there in 5 minutes with the mattress i wanted and needed. Quick and easy experience and i absolutely love the mattress and i can tell it’ll last me a long time.
Excellent customer service. Lots of incredible mattresses to choose from at nearly half of original retail price. Would 10/10 recommend to a friend!
My wife and I have been bed shopping and price comparing for awhile. She suffers with severe back problems, as I do too. We made an appointment with Joe on a Friday evening, he was super nice, and very knowledgeable of his products. We told him what we were looking for and he had several mattresses to look, feel, touch, and lay on and we were NOT disappointed. We purchased the Sapphire Cool Phase King with an adjustable base at a unbeatable price. We bought the bed on Friday and it was delivered on Monday, by Joes amazing delivery team. Our first night in our new bed was nothing less than amazing. The best feeling is knowing we were supporting a LOCAL, family owned business as well. GO SEE JOE for your sleeping needs!! You wont be disappointed, and we will buy from him again!!!!
Joe was super friendly and helpful. I really enjoyed how personable he was during our time with him.You cannot beat the prices for the mattresses at this location. I had bought a mattress from another location about 5 months ago. I had to move suddenly due to work and I was able to purchase two mattresses and a box spring for the same price as my previous purchase.More people should know about this place!!!
My husband and I had a wonderful sales experience here at BoxDrop Hendersonville. Joe and his daughter are very knowledgeable about their products and in no way do they make you feel pressured to purchase anything. They also offer fast delivery service. I will definitely do business with them again.
Joe was so very helpful when we saw him Saturday. He helped us leave with a great queen sized mattress and we will be back this weekend with our son to pick out a full sized set!
This place is awesome! The staff is amazing and very knowledgeable about their products. They helped us with every question we had and helped us find the perfect mattress for our needs and budget! I will definitely recommend to anyone who is looking for a new mattress.
Best prices and great knowledge of their products! Very helpful in finding the best fit mattress for our needs!!
He’s a very sweet man! Great deals and even better financing options on top of those great deals! Go by and see them prices farting at $275 for a king mattress with box springs and goes up from there!
LOVE this place and Joe has been amazing! Finally got a mattress we both love and feels great! Financing was a huge plus! Thank you guys!
What a pleasure to have the owner so patiently explain the mattresses in stock. Joe Hayes was so knowledgable which was a huge help. Will definitely recommend BoxDrop to friends!
Such a great and easy experience! We received excellent customer service!
Friendly, informative, patient, price worth the drive.I heard about this store and decided to make an appointment. Owner, Joe walked my husband and I through the showroom area. We told him what we wanted in a mattress set and he and his daughter showed us the quality and features in each set.It was a late day appointment but there was no rush and no pressure. In the end, even getting new pillows, mattress cover and pillow covers plus delivery, we still spent about $500 less than I expected.Today, my new mattress was delivered Right On Time (NO waiting all day to have them show up 2 hours late) by to 2 polite young men. They took the packaging with them. 👍.I highly recommend.
My husband and I were in the market for a new mattress. We had pretty much decided on a online purchase of a memory foam brand. Due to the quarantine situation we thought this was our only opportunity. I saw an ad for BoxDrop, a local business on Facebook that was having a by appointment only showing. I told my husband this might be a good opportunity to check out some of these types of beds before we purchased. We met Joe and his wife at noon on a Saturday left having purchased the bed of our dreams at this local business instead of online. I was so happy to be able to support a local business again. We were very impressed with every aspect of this experience! They even had our bed delivered to us by that Monday! I feel so much better about our purchase now!
Great experience! Large variety of good quality comfortable mattresses for great prices! Joe was very helpful and friendly. Highly recommend buying from his store!! You wont be disappointed!
Great phone conversation regarding our needs for mattresses. July 28, 2021 Victoria helped us make our decision. She answered all of our questions. We ended up buying 2 mattresses and a box spring.
Amazing service very friendly and prompt! Highly recommend!
This is by far the most friendly and helpful business Ive came across while shopping for a mattress. They are not pushy and they know their product.. same day appointment..Very up-front prices and nice quality mattress and great prices.Would definitely recommend this to anyone looking for a new mattress and box spring set.
Fantastic selection. Somethingfor everyone. Very friendly & helpful. Highly recommend.
Joe Hayes at Boxdrop of Hendersonville was great !! No sales pressure ! Lots of good information ! And great prices ! Met us at 7pm and we were done and loaded in 45 minutes !I would highly recommend!
Wonderful place that responded immediately and was flexible on setting up a time for us to stop by and shop. Mattresses are all current and the mattress we chose is made in North Carolina which is a huge plus for us! They also offered a military discount as my husband is an Army Veteran! (As well as first responders!!) Joe was a pleasure to do business with and I would recommend!
Family run business that is warm, welcoming and informative. With options including pillow top, memory foam and hybrid you can find what you are looking for. Joe helps you to understand all the options and what you need now, vs what can wait to fit your budget. All mattresses are made in the USA which is also attractive. Delivery was made same day and the delivery crew was very polite, made sure all packaging was removed and explained several items about our new purchase. With a 20 year warranty we expect to use our mattress for years to come!
Amazing service! They have a variety of very nice mattresses, and I think we picked the best for the money!
Great customer service. From the messaging to the appointment making. Once we arrived they helped us find what we were looking for without pushing other items on us. Very happy with my experience
Joe was wonderful! Got me exactly what I needed in just a short amount time and a wonderful deal. It was a great experience, highly recommend!
Everyone should shop for mattresses here! Truly great staff and service.Prices are incredible and everyone in the store knows the products.I live an hour away, but have made the drive twice in the last year as we upgraded our mattresses.I would not shop anywhere else!
Excellent service, great explanation of different mattresses. Allowed us to get the perfect mattress for our needs.
Joe was extremely helpful in finding our mattress he knows what he is doing and he made our experience wonderful. We decided to go with an option that was not as much as an investment and we will be back for all future needs! We appreciate him and his knowledge! Also all the products in the store were great!
Friendly and knowledgeable, took the time to understand our needs. No pressure like other stores that feel like a car dealership. Cant wait to have our bed delivered and start sleeping better.
Me and my husband were looking for a new bed came here.. very nice family owned business.. if ever in need for another bed I will definitely come back here .. great deals and great customer service.. cant wait to sleep on our new bed 10 stars
Looked at all the mattress stores in Hendersonville area and this was by far the cheapest place with the same name brand mattresses, for literally half the price. They do set up and delivery and all for an affordable price. Hands down recommended this place. My sister and I both walked out with mattress and box springs for an amazing price. Glad to have found this place!
Joe was fabulous! Very informative and kind. Love the quality of the mattresses. If youre looking for a quality mattress for a great price contact Joe!!!
Your the best place to come in the world. Nice friendly staff! Couldnt ask for better service!
Joe is wonderful. He helped us choose the best mattress for our needs and comfortable pillows. The prices are great. I recommend this business
One of the easiest purchases Ive ever made! They literally treat you like family! If you go anywhere else you are making a mistake. Id give 100 stars if I could.
Great prices and service
Awesome guys and lady to work with. Fair and honest prices. Had a great experience and I’ll recommend them anytime. Thank you for a good experience and help today 👍
Best decision I have made for my mattress needs. Best night sleep i have had in awhile. Joe and Victoria are very welcoming and helpful provided me with all the information I needed to make my decision as easy as possible. I would highly recommend them if you are in need of a new bed.
Amazing customer service!! Would recommend to everyone
They ROCK! Joe is the MAN! Got the perfect mattress set up on the CHEAP....Veterans discount....BOOM! Less than half the price of what its worth....BOOM! You have got to get your next mattress HERE! Tax refund, stimulus check...invest it here...your back will thank you....wait for it.....BBBBOOOOOMMM!
Great prices and very good people to deal with. Delivery guys did a great job as well
Excellent deals on quality mattresses. Very helpful and accommodating staff.
Great variety of mattresses at a good price. Nice family-run local shop.
What an absolute pleasure it has been working with Joe (owner) and his family run business ♡ Honors veterans as well!!!
Shop local! You wont find a better mattress at a better price from a better business and a better family. Joe is very knowledgeable and makes the process easy. I was in and out in 20 minutes and the mattress was delivered to my house 40 miles away the very next day. Ive bought two mattresses from Joe and will be buying a 3rd next year. You dont need to shop anywhere else!!
Great people to work with. Good prices.
Great deals on quality mattress. Most come with warranty too!
Very professional and extremely helpful! I needed immediate help and same day appointment. Joe was so knowledgeable and passionate about his products. 10/10 will shop here again!!
The man who helped us was so kind and funny. Answered every question with no problem I highly recommend them!
We were shopping for a new mattress due to the old mattress springs breaking. We found box drop in Hendersonville and we were so happy with the customer service provided and deal on our mattress! Definitely a place to check out if you are shopping for a new mattress in any price range!
Joe was wonderful! He is very knowledgeable about his products and made great recommendations to me and my Mom. Highly recommend Box Drop in Hendersonville!
Super sweet family and amazing service! Would recommend 100%!
I have shopped for mattresses in store and by delivery, spring and foam, by big brands, by locally known outfits and by friend’s recommendations of unknown brands. Joe’s approach is the definition of good value. I thoroughly enjoyed my time at his store.
They not only have amazing products the stuff is the most kind helpful folks Ive been in contact with in quite a while👍
We were looking for a new mattress and were very satisfied with the customer service provided here. Heres to a better nights sleep!
We got a superior mattress at a great price! The staff was patient while we tried and found what we were looking for. Family owned and worth your trip out to see what they have, oh and it came with a warranty!
If you have rentals, Airbnb or work in the lodging industry this is by far the best company to buy quality mattresses from. They will cater to your needs, and give the best deals around the WNC area. Have used this company two times already and plan on using them for the rest of my renovations.
Got us a mattress with good comfort and a good price for our budget. They have everything you can choose from at over half the prices anywhere else in town. Just go by there and you’ll find out.
Friendly people, not pushy. Very good deal on comfortable mattress with good warranty. Call for an appointment
Great place to buy a mattress. Super prices and Joe is very easy to work with. Even got same day delivery !
Good pricing & affordable! Will bring my business in the near future
They have a large variety of beds for a really great prices. Very helpful staff too ! We are looking forward to our new bed!
Very friendly. Great customer service! I love my new mattress!
These were the nicest guys we have ever purchased from. They were patient with us and not at all pushy. Anyone needing a mattress should go here.
Joe was so helpful and nice and professional!! Thank you Joe for making our mattress shopping experience so great!!
Great experience, Joe was super helpful. Excited for my new mattress! Would totally recommend!
Wonderful experience, knowledgeable staff and friendly! Great selection and very accommodating! Would recommend calling for next mattress purchase!!
Joe was great to work with. He was extremely knowledgeable. I look forward to my new bed being delivered tomorrow.
Great service & unbeatable prices. Top quality mattresses at a discount. Great selection & good experience.
Very knowledgeable and friendly! Love the prices. Thanks!
If u ever need a new mattress this is the place to go...prices are incredible and the service is even better..thanks guys we love it!!!!
All questions and concerns were. AnsweredVery pleased...Highly recommend. And daughterPurchashed as well
This was the best experience in buying a mattress set the staff were very friendly and helpful in what we were looking for and very affordable for every budget I recommend them 100 %
Absolutely the easiest to work with. Had many to choose from and all price ranges. Please make an appointment and check them out.
Very friendly and informational. No pressure. Great quality build beds from USA
They where very help in finding the perfect bed for us. Very nice sale team
Great customer service, great prices, overall great place to go to.
Great service and prices!
This was my first time buying a new mattress. Joe was super helpful and accomadating. At first I was a little shocked at prices until I price checked around and found out what an amazing product Joe was offering at such a discount. I definitely do not regret the purchase and would recommend Joe to anyone especially if you have back problems like me. Waking up pain free is worth any amount of money
Great people, excellent service, comfortable product. Couldn’t have asked for a better experience. Thanks guys!!
Best prices for the best products!! Great customer service!
They have awesome deals!! Very friendly and helpful!
Found what we needed for our new home
Awesome Awesome deals,great people, fast flexible delivery,best mattress store ever!!!
Great customer service and great price excellent selection
Great prices ! Love the customer service, great quality of mattresses! 10/10
Super LOW prices. Joe is awesome. They are so kind and helpful over there. I will be recommending BoxDrop to everyone I know.
Great deal and great service