What can we say? The best car buying experience we have ever had by far. Sandra and Marlon went above and beyond to get us the best deal and to make sure my daughter was completely satisfied. Everything went smoothly from beginning to end. No hidden agenda here, everything was explained to the point and went above our expectations. Very professional, friendly, knowledgeable. They werent just interested in selling a car, they made sure to explain everything and that we understood pretty much all the features on the car. Car buying can be nerve wrecking but with Sandra was a breeze.. thank you!!
I like the vehicle. My 4 stars is just for the vehicle not for the place. I said to myself I should went to another Toyota dealer. I retain one star because I suspect there a dark side in the financial system. I put down 15 grant on a 25grant Corolla the Financial department find a way to charge me 500 dollars for almost 7yrs . Its not make sense. I tried to get some clarification but all I have some vague responses.
Very convenient and smooth process of getting a car here. Amazing. Leslie is a superhero in disguise . Wanted to tear up when they gave me the keys . Very thankful to meet everyone involved with giving me this joyful moment on my life. Bless everyone that comes here and hope they have an Excellent superhero like mineπ
Out of all the dealerships I have been to, this one was by far the best! The staff is super friendly and very attentive. My sales representatives, Prince and Stanley were very helpful in finding me the car that I want at the price that I want. They took the time out to make sure everything was the way I wanted it to be. Even after purchasing my car, they still contacted me to make sure everything was okay with the car. Iβm glad I went to this dealership and had such amazing sales people. I will definitely recommend this place for anyone looking for a new or used car.
A friend recommended Toyota of Hollywood to buy my first car, I decided to go and WOW, BartolomΓ© was the person to help me during the whole process and my favorite thing was how he explained every single detail about it.Iβm completely satisfied with the service and would recommend it to anyone whoβs looking for great service!
I had one of the easiest car buying experiences ever! The process was smooth and the staff was very accommodating. Mac my salesman went over and beyond, making my experience seamless! I would definitely recommend Toyota of Hollywood! Ill forever be in the family.
I have been going to Toyota of Hollywood for the past 10 years and have never been disappointed. Leo has been my sales rep since day one and goes above and beyond to make sure I am happy with my purchase. The entire team is professional, kind and thorough. No hidden agendas! Just great cars and service from beginning to end. Toyota of Hollywood is not just a dealership, itβs an experience!
Toyota of Hollywood always gives its best of the best. Sandra and her team went above and beyond for me. The absolute best care. They listened to my needs and found me a perfect match!! Would definitely recommend them time and time again.
The environment of this Toyota center was buzzing and fun. Edwin helped me out as soon as I came in with my family to assist me in leasing the right Toyota and went above and beyond to get me set up with a car just meant for me, no hidden motives at all. He was prompt, transparent, and accommodating the entire consult. Not to mention on the way out they have a cute photo-taking kiosk. Loved it.
My experience at Hollywood Toyota was wonderful and pleasant! I was kindly assisted by Ariannis and she was great π extremely professional, caring and efficient. I would highly recommend friends to her and to Hollywood Toyotaβs team !!!
Sandra and her team were awesome as always. This was our 4th vehicle we have purchased from her. No fuss, in and out in 3 hours with the best deal you could get.
I had a great experience at Toyota of Hollywood !! They did the most they can for me to leave with a car and they made it happen! I recommend everyone to go to see Mac ! That the guy you want to ask for when you go buy a car ! MAC! you will leave with a car β no matter what credit you have . Little to no down payment assistance ! I couldnβt be anymore thankful! Thank you Toyota of Hollywood so much !!!also thank you God !
Maher from Toyota of Hollywood was phenomenal when it came to helping me purchase my car. He was attentive, courteous, knowledgeable about the inventory and which car would suit me. I would definitely recommend asking for Maher to anyone looking to buy a car at Toyota of Hollywood.
Sandra, Kristina and Alex were very helpful, friendly and professional. We have been customers of Sandras for many years and have never been disappointed with her service.
I have leased Ford vehicles for the past 10 or more years, and I finally decided to make the switch to not only a different brand but also a different dealer. I was in awe when I got to Toyota of Hollywood. The place was extremely organized, everyone was extremely helpful, professional and courteous and the transaction was smooth and painless. I had become so used to sleezy salesmen and dealership, that I didnβt know they all werenβt horrible. I honestly hate when the time comes to purchase or lease a car, but dealing with Nelson and Nathalie at Toyota of Hollywood was a complete pleasure. No hard core sales tactics or pressure. They were patient with all my questions and concerns and when I noticed a small flaw in the vehicle, Nelson ensured that it would be fixed. They wash the car and give you a full tank of gas. I was so used to midway Ford which just gave you the keys after a horrible experience that I thought it was the norm. Honestly, I think I am now a Toyota family and a Toyota or Hollywood one at that. Thank you Nelson and Nathalie for the pleasant and prompt experience!!
My experience was awesome I left very happy I had the best thanks to Danny Hanif omg what an amazing person worked with me from the beginning of the sale to the end worked very professional in every way he could to make sure I was happy Thank you DannyDanny is #1 God bless you you are awesome you the best ππ Go Danny Go Danny goπππ
Amazing service from beginning to end. Thank you Sandra for making the sales process painless and smooth. Quickest car buying experience ever!
Nathaniel really went above and beyond to help me find my new car! Heβs the best! If your at this dealership and unsure about what to get or even if youβll get approved, donβt worry Nathaniel will make sure you leave with a smile on tour face :)
Great experience, as soon as we walked up and before getting to the door he came up to us. Very polite and he has excellent customer service. Will go back to him. Reggie thanks again.
This is a great dealership because if its amazing and honest staff. I went there on a Easter Sunday when they were busy, however the salesperson, Justin went above and beyond to help me find a suitable car. Justin is courteous, truthful and a good worker who excels in customer service. The sales manager Andre personally picked out the right vehicle for me and ensured I felt from there feeling happy. Thank you all.
Edwin is the best sales man at Toyota of Hollywood.Very very helpful. Ask for him you will not regret the service.
These guys were super good and very pleasant to work with, got my parents into a nice car, only reason for the 4 stars out of 5 is because after we got home we realized the car did not have a backup camera nor did it have carplay which was very surprising and not expected in such a high level of trim (we were sure this came standard and did not even think to double check) and we were disappointed that the sales man did not point out the absence of these features on the spot. But overall good experience
Exelent place and also my Friend Luis Pichardo did the extra mile for me so i can have the kind of car i was looking for. Ill recommend this place, great service
First time experience at Toyota of Hollywood, and it was amazing. My Seller Gary Thompson was professional. His customer service was beyond great.
I will definitely recommend this place, Mikel was very patient, knowledgeable, by the other hand Pablo was very helpful, I didnβt have to spend the whole day in there, in a couple of hours I was driving out with my Toyota. Thank you guys!
Prince was an excellent sales person he showed us everything we wanted in colors of our choice. And followed us inbetween other customers while we were at finance and insurance. Then cleaned up the car before we left.
Thank you Carla and Eddie, you made everything run smoothly, much appreciated.I highly recommend Hollywood Toyota.
I purchased a vehicle from the used car center. 3 days after having it the check engine light comes on. I take it to service manager and he says it was a vacuum seal, he claimed he fixed it and said we dont have time to drive it today, drive it 60 miles and if it comes back on bring it back. a week and a half later the check engine light comes on again. I make an appointment, bring it in this morning 5/29 to be told its the same problem a vacuum leak but there was nothing they could do about it today or even this week because they are down techs and I would have to wait two weeks to bring it back. This is UNACCEPTABLE! To sell someone a vehicle with problems and then REFUSE to fix them and continue to push me away is wrong. Our family has always been huge Toyota people and have purchased many vehicles from here, after this experience we will not continue business with Toyota. The employees have no care for customers or customer service skills. I never even got an apology. Save your self the stress and dont go here. After all this, you can take the keys and the car back, Ill go somewhere that values their customers and concerns.
My experience was amazing. Great customer service.
Justin is super fabulous. He has excellent customer service and is very good at what he does. Justin made my experience awesome. Thank you Justin continue to be the awesome person that you are and God bless you cover you and keep you. If you are planning on buying a car see Justin. Also the Finance team here is amazing. I would recommend this place to anyone buying a car.
Justin and Terrance was wonderful and helpful throughout the whole process and o really love the car I got from them, thank you guys
The service was extraordinary, The seller Delsy bring me everything, and always help me.
The best car seller in South Florida, always providing a helpful service
Edwin and ari took so much care for my expierience evwn after the car took a few more days to get there they were always calling and touching base with me
Very nice people and I love the work environment. Thanks again Miguel for our new car!
Listen folks, all I have to say is thank you to Sandra Molina and her team...drove off in my new RAV 4...zero hassle...Told her I needed the car as I have to report to work the following Monday...and I work Out of Town...this was a breeze as I drove the SUV from Hollywood and I am writing this review a week later from Catoosa, Oklahoma...My mother and son are with me and they are enjoying the ride as well. The SUV held steady throughout the many thunderstorms on the road...and the safety features are a huge assist. Thanks again...I will send you my address...for my plate..#newwhip #godbepraise #familyiseverything #roadtrip #rav4xle
A place full of scammers run away as far as you can i made the mistake of going here and i am now TRAPPED in a horrible deal. they are full of empty promises and lies. they WILL scam you especially the car salesman named mac definitely go somewhere else.
Sandra excellent advisor, I thank you very much for your attention and patience throughout the process
Everyone there was nice, patient, and understanding. I got the car that I wanted.
The reasons for the low rating was the vehicle was poorly detailed as if you sent it thru a $5 student fundraiser car wash inside the vehicle was horrible and at my final inspection before I drove the vehicle off the lot the passenger visor was missing which is on order hence for my poor review this is my second vehicle I am purchasing and I would not let that vehicle leave my lot
Justin was very nice and helpful. The whole process went smoothly. I even had a little issue and Justin and his manager fixed it immediately. I would definitely recommend them to family and friends. I am very happy with my purchase. Thanks again Justine.
This place doesnt even have a garage. They use a tent on the side of the office. Peeps how say great service are paid for their reviews, All lies.
Awesome is all I can say !
I had a great experience buying my car at Toyota Hollywood.
This is my 2nd time purchasing a vehicle!! I love their service and the way they like to work with you.. I worked with N. Justin & he was great.. He added everything and made sure my baby was good to go.. i would recommend purchasing From them or even taking the time to experience what they have to offer.. Ask for Justin if you decide to visit ;)
I had an overall excellent experience. Justin was very pleasant and worked with us and gave us a stellar deal. The managers ARE THE BEST AND WILL WORK WITH YOU! If you are looking, you have to see Justin! Get you in something you love!
Justin & Mac was an amazing salesman.. they help me out with my nice new used vehicle.. if you in the market see justin or mac..
Before arriving to the facility I explained to the car salesman Mr.Mendez that my credit is not that great and can he please not run it multiple times because Iβm working on fixing it and donβt want it to drop . I get there and have to wait a hour to see if I get approved after him telling me on the phone that I was already approved . He let me know I was denied and I accepted that even though I left work early because of him telling me I was already approved. I later realized that he ran my credit 15 times and made my score drop 11 points . Even tried to put the Loan under a mortgage loan to get me approved. I called to ask him about it and he didnβt care not one bit .
Im going back to buy my daughter her first car.Repeat customers means we were very please the first time some
I just bought my first car and the process was so easy. And not only that my sales person Justin was great. Im so grateful for him and the staff for helping me find my dream car. I absolutely love my car.
My experience was amazing the sale man Justin was a great help. From the time I pulled in until I left with the car I wanted. I highly recommend that you ask for Justin to assist you at Toyota Hollywood Pre Auction Center #JUSTINFORTHEWIN !!
Excelente salesman. Will sell lots of toyotas
Perfect salesman is justin.. go see him. thank you..
Justin.. was an amazing guy.. he make sure I got approved for my new car.. see Justin anytime you need a car..
Justin .. this salesman was great he helped out with everything.. he make sure my car was clean .. on time .. I guess he is the best salesman I have ever known.. he is the best
Justin is the man.. he makes things possible when it look like it wasnt going to be.. so if you in the market for a car and its hard for you to get a car then come see Justin..
Justin was great! He was able to get the price and car I wanted! I got to drive away in a 2020 Toyota Corolla. Justin was very personable and knew a lot about the cars. Would highly recommend working with Justin!
Great experience at this dealership. Justin and prince spent days trying to find me a good car. And were very patient throughout the whole experience.
Justin was the man.. he got me the car I needed and wanted without the best credit.. go see JUSTIN IF you in need of a car .
Hi! I just bought a car last night from Daniel at this location. I purchased a 2017 Toyota Corolla. Now, a few things. This could have been 5 stars but the 4 star rating is mainly due to the fact that I couldnβt buy the car I wanted, they couldnβt offer me any better deals, so I had to settle for the lesser model. The car sales man, Daniel, was good. I did feel a bit rushed by him, but in general he was good and seemed to look out for my best interest. Iβm coming back next week for my full service, I hope everything goes okay. I also bought a car here in 2014 and that experience was horrible...at least the car sales guy I had that year doesnβt work there anymore. He was so pushy and sold me a horrible car. But thatβs the past. This rating is only based on the experience I had here last night. Iβll be back.. yay!
Thank you Jose for your attention
Justin was an awesome sells man. He helped me with an awesome car for my daughter. Go see Justin
I want to thank Justin for the excellent customer service and sales experience. 5 stars for him.
I worked with Justin on this deal! The deal got done! He displayed an unbelievable ability to get the deal done but not pressure me into anything! He was very understanding and work with me to get me a car. I recommend anyone that goes to this place to get a car to talk to Justin. If you donβt want to be pressured and you donβt want to be put in a bad spot with your car he would be my number one recommendation. Everyone else that helped with the deal was great as well. The finance managers are top of the line and will go at great lengths to get an approval! Great work and thank you all!
The experience there was great. Justin built a great connection with us and helped us find a great car for the best price! I totally recommend this location!
I had a great experience thanks to Justin. He was amazing and knew exactly what I was looking for and he took his time to help me. Thank you so much!!!! πππ
I bought a car from Here, and it turned out to be a lemon/bad car. I only had it for two months, and they told me it was in perfect shape, they LIED. Very dissapointed. Just remember this doesnt apply to the Toyota of Hollywood, it only applies to the pre-auction sale place. ππ
Justin was such a great help from the moment I stepped foot on the lot. He made sure I got the car I really wanted without hassle. If youβre looking for a car, make sure you go see Justin. He will get the job done.
Justin created a great experience, he made sure I got what I was looking for in a car.
Justin rocks! He is one of the few salesperson that treats you like a true customer. And he never lets go his great smile and attitude!Go see him soon for your auto needs and a great deal,
Justin is an awesome salesman! He was very understanding and took his time to explain everything, making sure we got the best deal. Great customer service!
Bought a new car *mini screams* If youβre looking for a car you Have to come see Justin. Heβs amazing
Justin was an outstanding young man.. I was very satisfied.
I came in to get a car Justin helped me out gave me great customer service he really focused on getting me in a car in my price range Justin was also was respectful
The old bait-and-switch And take advantage of those with bad credit. With exuberant down payments And then financing. Where They get you with the interest 40% down the cost of the the vehicle financing The remaining $9,300 car and with tax title and tag and it turned into a $14,000 car. Spoke with Patricia over the phone. Talk about the price. Introduce myself and ask her if I Going to meet her if I came. She said yes. She wanted to know when my arrival time would be How is he on Nvidia impression that I would be dealing with Patricia.. And wasnt even there didnt even bother showing up. Very disappointing. Waste a day and still dont have a car.
Worked with Justin to get my car and he was awesome. He didnβt put pressure me to buy a car. He listen to what I wanted and what my budget was and found me the prefect car. Thank you Justin.
Justin and andrea was awesome. They make sure i get a great deal on my 4runner. Thank you go see them when you buying a car..
Went to assist my 70 yr old father to purchase a dependable car for under 5k. They showed us several vehicles, two days before Black Friday, of which had some body damage but test drove decently. Completed a purchase agreement put a deposit down and waited for them to contact us to take ownership of the vehicle. Was told 163 pt inspection car would be performed and be ready in two to three days. 5 days later they called and said the car could not be sold to us had frame damage they said. We came back to dealer the day after and found out the had sold the car at auction even though we placed a deposit down and a signed contract. Then the only vehicle available to accommodate the already signed contract was a car 12 yrs older.Fortunately, the car was overall well maintained. Their business practices definitely must be watched as a consumer.
Great customer service
Best place to buy a car come see mac
At first I got to this dealership and one of the salesman didnβt show any interest in helping me find a car, but then my man Justin saved the day, he was very receptive and helpful, if you ever go there please make sure to talk to Justin.
Yayyyyy I finally have my car ππΎππΎππΎπ₯π₯π₯SALES MAN WAS ***Mr.Justin***He deserves 100 βοΈ βοΈ βοΈ
Justin is a very good salesman,he take time to explain you everything always smile Iβve never see a salesman like him before thank you MrJustin for your help
Justin was an awesome salesman.. they give me the best price for the car I wanted. Definitely see Justin..
Excellent service
The place was really great thanks to Justin I got a great deal and everything. Thanks Justin
Bought A 2017 Toyota Corolla.. Love My Car But The Problem Is With The Repair Center.. The Motom Went Out On My Passenger Side Of My Car For The Window, I Took It To The Repair Center. They Took 2 Hours With My Car And Charged $148 Just To Look At It.. No Fix No Nothing.. And Now My Car Door Wonβt Open AT ALLL!! Literally It Was Working Fine Until After I Got My Car Back From Them.. Smh
Nelguy was great! Love the car
All in All great experience!!! My sales man Justin is great at what he do( he even help babysit my kids π) Andre a.k.a Suge Knight got the approval for me .. finance guy Yuhan went to work on the numbers that was in my price range. I came from SW FL to get my car here. I was just impatient with the wait on getting the maintenance on my car. You will be waiting on ur car thou... But how many car centers ensure that your car is crisp before u peel off the lot?!?New ride, who this πππ½
Purchased a car with extended warranty, tried to use it and got the run around. No one follows up or seems to want to do their job. The departments dont cooperate with one another so I end up playing phone tag with people who dont call back. End up getting disheartened and waited till I was due for another oil change. Called ahead to ask them to make arrangements and have the parts ordered and ready by the time I came in, so i dont have to come back. Their appointment setters dont have access to warranty status, so couldnt warn me that waiting till after the 1st would result in the warranty expiring, unused. In the time Ive HAD the $1k warranty extension, they changed the way its set up to start the clock at the time of purchase as opposed to manufacture, ending on Jan 1st. One year of ny 2 year warranty essentially elapsed in under a month (bought in late December). They cant do anything for me, constantly passing the blame. Ive been between the main dealership and used car lot since 10am, and its now 2.30 without a satisfactory resolution
Justin and the whole staff was amazing!
Best place to shop for preowned vehicle! Got me on the price and met my expectations on financing my Toyota. Thank you guys!
Justin and Cory got me right nice car
Just bought a 2015 Toyota Sienna. Great experience!
I donβt usually write reviews, but I feel like its necessary to warn others about this place. Classic bait and switch, I received a call around 7/8 am saying that received over 55 vehicles over the weekend in my price range. When I got there they didnβt have anything of the sort. Spent the entire day going back and forth just so they could try to get me to finance a vehicle smh. Youβve been warned go to another dealer smh