What a great experience. Sam and Daniel were amazing. Customer service was over the top! Professional, knowledgeable and friendly. They went above and beyond to make us feel welcomed and comfortable about leaving our company equipment at their location. We have dealt with a lot of storage facilities and have never come across this type of service. Wish we would of come here years ago. Thank you gentlemen. Keep up the good work. Ps The restrooms were spotless.
Very polite and professional. Wide hallways, climate control areas were just right and the building ( including the bathrooms) very clean. I was also shown intercom systems on the floor to call for help. I dont know if Public storage has this but if they did they they didnt mention it. This manager did. Kim was our rep and she was a pleasure to work with.
The office staff Ms. Kim is very professional and friendly. She manage that office very well despite the fact that sometimes she was the only one working and had few clients waiting for service. The storage location is safe and accessible. I used their services for about a year and didn’t have any issues closing the account like other storage places do. I would recommend this place for sure. Thank you.
Sam, Property Manager, was very useful, very knowledgeable about the storage units and the amenities. I appreciate him explaining the services .
The staff is always friendly and helpful especially Sam and Josh. Sam is always welcoming and prompt to help in any way possible to help and go beyond what is expected. I have been a loyal customer at this location and will continue to use this facility for years to come. It is not the location is their amazing staff. Thanks so much Sam !!
Excellent customer service. I can access my storage and parking space 24/7 which is very important for me!
Excellent service! Facility is super clean and great for all storage needs.
Sam was very helpful setting us up for our storage unit. Very welcoming and great customer service. The storage facility also has a convenient layout to access your unit. Great place!
Kim was extremely helpful with me choosing a unit. The staff was amazing and very knowledgeable about everything I asked.
Great experience with whole crew very fast service in at out with with Sam I would recommend this to everyone from Cooper City!
Both Kimberly and Josh at the front desk were SUPER helpful. Quick, professional clean environment. Very attentive. Highly recommend this place. Give them a raise!
We’re returning customers from 5 yrs ago. We where looking for storage for the next 10 months and were going to go to multiple places but our first stop was here and after Dealing with Kimberly Johnson we couldn’t leave, so we went ahead and signed up for 210x20 units... She was amazing, very thorough informative and very nice...Great asset to your business.
Sam and Daniel are outstanding persons they tried to help you to accomplish your storage needs. One recommendation for the Cooper City branch you need to have more than two carts it will help all the customers tremendously.
Great Customer Service. Highly recommend this storage facility. Affordable prices!! Ask for Sam or Daniel they are the best!!!
Have had storage space her for quite some time and they are very efficient. Staff is always friendly and very helpful when we call.
Go see Sammy great customer service, very helpful and friendly.
They raise rates every year but security is great and I dont worry about theft as I have an outside parking space for lawn trailer and security is very important
Amazing customer service. Very friendly and extremely helpful. Would highly recommend to everyone!!!
People were hogging all the pallet jacks and we had to move everything by hand. Asked the guy at the desk for assistance and he said there was nothing he could do. Id give this place a zero if I could. Unbelievable.
Great experience staff was very friendly and professional! Love the parking space we rent thank you!
Clean and friendly environment. Josh is very helpful and kind. I feel welcome every time I come.
Very nice staff, clear and very attentive. Will 100% recommend.
Super clean facility and Super easy access! A little pricey.. $200/per month for a 10x15 indoor unit.
Great Service!!!! Profesional. Make moving an easy process.
I have stored my RV there for almost 10 years. The place is clean, good security, and a very friendly staff.
Very friendly staff especially the thick one
Excellent service, very professional.
Very nice and friendly
Costumer service 100% great, I recommend anyone to use there services 👌🏿
This place is excellent.The associates are very professional.Place is clean and orderly.The hours are good but they should be extended.Very economical.
Definitely recommend. Sam was friendly and helpful.
Great service fast and easy .
Great customer service!!! Highly recommend.
Rented a lot of storage places. Though have never rented a better unit ever any place else. Highly recommended. You may save a few dollars going some place else but it will be not worth the money you save.
I called to ask when the storage accessibility was accessibe and I couldnt even get that much info according to the office staff..not sure how you get business that way....strange
Very good
Unfortunately, I no longer store there because I moved out of the state. Must say this is by far the best storage facility Ive been to. All staff that I have dealt with are very helpful and nice. Facility is very clean. And Oh! They have 24 hour access. Ive never had a problem with them. Always made payments ON TIME and my experience was Awesome! Keep up the good work
This is a great facility. Its always very clean and the staff really takes their time to help me find exactly what I am looking for. I love that they have a play area for the kids because I have a 5 year old who would not let me do what I need to do, this really helped me and kept her attention while I was doing business. I would highly recommend this facility to anyone who is looking for storage. For the amenities given, they are very affordable.
Great service and very professional
Fantastic service!
Kim is the BEST!!! She is ALWAYS courteous and VERY PROFESSIONAL!! A true asset to the company!
This is the the cleanest and most family oriented storage place i have ever seen.... very clean security always present... cameras everywhere... they are very detailed and i could not have chosen a better place to store my stuff. Staff are very friendly and kind!! I have recommended this storage to all my family and friends!!!-Victor Quintero
Overpriced, convenient to my location but very overpriced. Plus no one ever brings back the 4 carts they have. I have talked to the office about getting 2 more carts. You have a storage place with 3 floors and you only have 4 carts. Two of them are so small they equal one so they really have 3 carts. I was disappointed with my experience. I was in need of my storage spot for about 1 year. I got rid of everything in 4 months because it was too much of a hassle to show up and spend 10 20 30 mins looking for carts that should be in the lobby. And dont let me start on the Super Overpriced Insurance plan they have to protect your stuff. I went and found insurance on my own!
This storage location is highly recommended. The staff are friendly and professional. Always eager to assure customer satisfaction. The units are safe, clean and accessible.
We have been doing business with Sunshine for many years. The facilities are impeccable and the storage location is excellent. Thank you.
The facility is always clean. The staff has been awesome! They are all friendly and professional. Night time security included! Thank you all!
I made arrangement with Henry to come from Orlando over 300 miles away with my family, 7 & 9 yr old kids. Henry told me he had (2) spot available and he would hold one for me overnight until I drove over in the morning. I called Henry back a second time to confirm and he said yes come. I went in this morning at 11:45 from driving 300 miles to be told they do not have the spot and pathetic Henry, told me he does not remember speaking too me not to many people have a 45 Ft tour bus. Very unprofessional and low class people. The lady that was there is another loser, I did not even want to speak to her. Her demeanor was as if she wanted me to get on my hands and knees to beg to dear life. I ask for Henry she said hes not available. Well Henry, was right in front of me however, he was with someone. He just ignore my entire conversation, and stay quite. Sin for you to do that to me.Poorly, and inconsiderate ran place. I would not stay here for even for free!!!Something would happen and they would deny it. Put your self in my shoes, and see how you would feel..Better to pay a more professional organization... Do not take my word roll the dice.
Clean place. AC works great for us moving types. Not sure about cost but nice overall.
Ive been storage my equipment for 5 years in this place and am so happy with the service and every simple employee. Its 24 Hrs access, allow me flexibility for my job. I recommended to every body whos looking for secure and flexible hours storage.
Clean and well maintained facilities. Hector was super helpful and friendly.
Convenient but poor customer service. They dont pick up phone.
Great service, the staff greated as you came in, they were very knowledgeable about there services and very patient with the elderly. Thank you for great customer service!
5 stars for Miguel in management, 0 stars for rogue parkers.Weve been using this facilitys parking lot for about a year now, and it seems that every time we pull our vehicle out of storage, someone takes up our spot (which we pay for specifically). I cant place the full blame on the management, but it is a real pain to find your spot taken up.Miguel, who was recently moved there, made the experience a lot less frustrating. I flagged him down the other day (when they were technically closed), but he still talked with us. I called him early the next morning and hed already contacted the guy in our spot and let me know hed be moving his stuff. We came back later and found the spot empty.It may not be a perfect storage place, but he did sort out our problem as quickly as he possibly could, and I greatly appreciate that. At the very least, the service there is pretty dang good and Miguel was proactive in sorting out issues.
This place is great if you like having your stuff stolen. Many people have had trailers boats and equipment stolen you can verify this with the local police department. I had one of my trailer stolen with $30,000 worth of equipment minute, they would not let me see the security cameras, they would not tell me where there security guard was at the time it happened, the theif easily dismantle the exit gate, and they except no responsibility for what happened. My friend who parks there had some guys jump the wall and cut a hole on the top of his trailer and steal $10,000 worth of stuff, nothing was done about it. I asked for a discount they said no. I even asked if I could personally pay to install some security poles behind my trucks and trailers to keep them more secure, they said no. Not to mention that every other month they shut down my account and say Im not paying them when Ive never missed a payment then they asked me to be put on auto bill pay but I was on auto bill pay I stopped it because they kept double and triple billing me. They do the bare minimum and dont care about the customers.
Nice place. Fast service. Great staff. What more could you ask for.
Friendly front desk personnel... Easily accessible
Nice place but if you need to speak with the Manager good luck on getting a return call. It takes an act of Congress. 2 calls, 2 days, 1 email and still nothing.
Awesome people, fantastic prices. Thank you Henry.
The staff that works here are great! The place is awesome to park your RVs or trucks and be able to work or clean them right on location.
Very clean and my things are in good care. Would definitely recommend this place for cooper city and other areas.
Big facilities. Very clean. Used for several years now and very happy.
Friendly Staff and clean Facility!
Large storage, nice staff and fair prices.
Very nice place I am happy..👍
I agree with Luke. I am one of the people who got their boat stolen. It was a brand new $140,000 boat. I could only own it for like 6 months because of the irresponsible people working in this place.And I am being really nice by only calling them irresponsible. If you ask me, it was an inside job. The gate supposedly malfunctioned one night, and check this coincidence out... that night was the night that 6 trucks showed up and picked up 6 boats that were on trailers... what a coincidence!!! The best part is that they display those screens in the office, that are connected to the on-site cameras... What a joke that system is!!! The thieves were all caught on camera, but the resolution of the cameras were so low that the police department could not make out the license plates. READ your contract; you will see in the fine print, that this facility does not assume responsibility for theft. Why not? Because they know that, either they are not geared to prevent it, or they are in on it. After going thru what I went thru, I truly believe they are in on it. I found out later on that there it a large web of boat thieves in south florida, and that boats are used to either smuggle drugs or people into south florida. Once they do a run or two, they either sink the boats, or ride them to foreign countries to sell them. Think about it, all they have to do to snatch your boat is to give the employees in that facility a few thousand dollars, and they get access to your boat. If memory serves me right, my incident happened in 2008. I have filed a police report. Check the local police department, I am sure other people had similar things happen to them and reported it to the police. DO NOT PUT YOUR BOAT HERE UNLESS YOU DONT MIND LOSING IT !!!
I was there getting a uhaul cargo van i was Reserve before and the guy Henry give the van to another costumer without telling me and make me go all away there, umprofesional, his nasty actitud, never come back there in my life .......
Great service. Constance was a big help.
I park my van here. 24-hour access and friendly staff.
Good all around
Very over priced parking storage
Turn in my unit 11 days before the end of the month and did not get a refund for the days not used!
Great facility! Great people!
Nice and clean great service
Clean, easily accessible, friendly guard
Good
Good accessibility
Open 24-7 ..what more can I say.
Nice place
Good service
No outside units or spaces were available. Very expensive place.
El seguridad me trató amablemente
Very good experience, excellent attention. All very well
Very good attention, the place is very neat, always looks all tidy and well maintained, the service is excellent !!!, I recommend it.
Great clean, safe location. Offers 24Hrs access and security guard on site after hours. Good Local, and excellent security. They offer 24 Hours of access and Security Guard after hours of operations. The employees are friendly and they meet you with any need.