I have to say by far this was my best car buying experience. From the email inquires I made, which were answered quickly, to the test drive. Every step of the way these guys made it easy and with zero stress. Adrian my sales guys, was more than great, so laid back, no pressure, informative. Hes a rockstar. As well as Jerimiah and David, the entire staff, thank you. If youre looking a for a great car buying experience this is where you should go, even if you dont want a Volvo, which I bought another make, they have options for you!

I had a vibration problem with one of my two XC90 for almost a year and when I took it into the previous local dealer Momentum on several occasions, they werent able, or maybe they didnt care enough, to correct the issue. Volvo Cars of Southwest Houston took care of it in one visit.. problem solved. Recently I took my other XC90 in for a damaged rim and was very pleasantly surprised with the courtesy extended by them. They went way above and beyond in taking care of the rim replacement and was kind enough to provide me with a courtesy loaner whilst waiting for the new rim to arrive. To me this speaks volumes of their commitment to customer satisfaction. Volvo Cars of Southwest Houston has proved to be a much more superior dealer then the previous dealer could ever hope to be... WELL DONE.

Such a great car buying experience with Adrian! He was super thorough and down to earth. I didnt feel like I was being rushed or pushed to purchase my Volvo. He made sure I understood everything about the car and even sat in the car and guided me through ALL the features! If you are planning on purchasing a Volvo-head to Momentum and buy with Adrian!!

I recently purchased a used 2017 Volvo from another dealership. The vehicle had a recall notice on it. I took to the vehicle Momentum Volvo to have the recall worked and they went above and beyond. The dealership I bought from had changed the tires and either did not put the tire pressure sensors back in or they didnt calibrate them. Thus all 4 tires constantly showed low pressure. Momentum corrected this issue as well as addressing the recall all at no charge.

Very easy to make my service appointment. Loaner car delivered and picked up and came in handy. I would have given 5 stars except that the loaner was very dirty. Otherwise, very happy with the service.

I was advised to get a 40k service when my vehicle has only 32k miles. When I declined, I was informed that I need new tires at a cost of almost $900 because my tires were dry rotted. My tires are less than 2 years old and in perfect condition. (I am a female.) Not coming here again - cannot trust these folks. Very unfortunate because I like their facility.

This is a fantastic dealership!!Cesar was outstanding!!! and Mo was incredible.All the way to financing. Wonderful staff!We love our purchase and are so very thankful to everyone.

We had a great car buying experience. M.J. and Jeremiah were great to work with. They provided great client service . We appreciated the efficiency of our total car buying experience. We were driving our new car off the lot in under 2 and 1/2 hours!

Mitchell Palin did a horrible job as an advisor for Momentum Volvo. She charged us to diagnose our vehicle and then proceeded to let us know that they did not find anything wrong with it and we ended up pay $500 for diagnostics and software upgrades, complete BS! I called my local mechanic down the street and he came to my wifes job and basically said it was the battery that needed to be changed and guess what? It worked! Bought a new battery and the car has been running smooth ever since, now why could Mitchell not let us know this at first? Because she wanted to rob us of our money, very bad way to run your business Mitchel, I hope you do not do this to other hard working individuals.. I will NEVER BRING MY BUSINESS BACK TO WHEREVER DEALERSHIP YOU Mitchel IS WORKING AT....................

The service department team is always ready to help and ensure you and your vehicle are well taken care of. The staff, particularly Gerard, is attentive, professional, knowledgeable, and genuinely interested in making sure my Volvo S90 T6 Inscription is running at its best. More importantly, it is true... When you get a Volvo, you get more than a car. You get My Volvo Experience, a new perspective on ownership – created for less worrying and more living.

I havent had the best experience at Momentum Volvo. I wasnt going to write a review just to be nice, but since they sent me an email asking for a review, I will share my feelings.Having been to other dealerships for car services in the past, I have found Momentum Volvo the least comfortable place to service my car. Even when I was trying to purchase my car here a few years ago, it was quite difficult, and I was so frustrated that I went to the location in Katy to purchase my car. I was never greeted at this location, even after I left my information and desire to purchase a car I was never called back. I called them twice more and the calls were never returned, which felt odd because dont people normally want to sell cars? I really like the Volvo brand and ended up getting the car at the Katy location, where the staff were much easier to work with. The service advisor here is normally not the most enthusiastic or friendly (compared to where I have been before), its hard to find out how much longer I need to wait for, its more difficult to make an appointment (through a third party instead of at this location), AND I have had two incidents where my car was left in an unsatisfactory condition.Both times happened since the pandemic, which makes me wary about it targeting me as an Asian American. I would like to think thats NOT the case, but if you know anything about what has been unfairly happening to Asian Americans you would sadly understand my concern. The manager James was nice and quick in addressing my concerns both times, which I really appreciated. When I went in the fall of 2020 to service my car, I had a pair of Minnie ears in the passenger seat. When the car was returned to me, I found a half drank bottle of water from whoever was servicing my car (I believe no one was allowed to eat or drink inside a customers vehicle, especially during a pandemic), lying on top of my Minnie ears that caused some damage to those props I needed for an event that day. When I went today for a simple state inspection, my car was returned to me way dirtier than when it was dropped off. The drivers seat, the middle compartment and steering wheel were all quite dirty. The position of the drivers seat was also changed dramatically and not put back, and they changed my radio station from a Christian one to another. Perhaps the seating and radio were not a big deal, but leaving my car interior dirty was unacceptable, especially from a luxury car dealership/service.Overall I feel anxious when I need to service my car at this location. I cant speak for everyone and my experience could be very unique to me, but I have had friends who also expressed unfriendly encounters and limited/no rentals when needed.I do want to point out NOT everyone at this location made me feel this way, there have been amazing people who helped me right away, either at front desk, or the service managers, or one of the staff in the office. Perhaps my bad experience came mainly from sales, and the actual car service.

Jeremiah was awesome! He was friendly, polite and professional! Most importantly to my wife and i he was not the typical pushy vulture like care salesman, even though we bought a GMC (which isn’t sold there) he was extremely knowledgeable and even educated himself on some of the features we had questions on.

Purchase of a preowned vehicle was incredibly fast and pain free. Did not have to spend much time in the dealership. Team is knowledgeable and efficient!

Very bad service from beginning to end.We contact there for Windshield replacement.It took 6 days them to email to the right insurance address and it took 4 hours to replace the volvo xc90”s windshiled with a faulty and scratched one which looks like a faulty workmanship.The manager do not accept the fault instead offered a window cleaner.During Second replacement they even destroyed brand new 2021 xc90”s inner fabric ceiling upholstery.Poor service management, poor quality issues, poor workmanship.

James was amazing! He was very helpful and considerate. This location was the friendliest one that I’ve been to.

Best car buying experience ever. Quick and painless. Everybody was very knowledgeable and friendly.

Michelle in service and Ryan at the Collision Center were outstanding.Responsive, informative, helpful, and got the job done in a timely manner.Michelle is always great to work with when I take my car in for service.Although I wish I had not had to take my car to the collision center, Ryan was extremely helpful and got the car repaired as soon as possible.

I purchased a BMW x5 a month ago. The salesman and finance lady was so kind and helpful. They did their job very well. The steering wheel was pulling on the highway speed and needed it to get the alignment done. Also, the vehicle was in paint boot when I see it the first time and they were painting the front bumper. The paint boot was just a plastic tent. It was not an actual paint booth. The paint was also bad. Labor was horrible. All parking sensors, front camera, side reflectors everything was overpainted. I mentioned all and they told me to come back later to get things fixed. On the first visit, waited more than 2 hours and they said they got the alignment done but nothing has changed. The steering wheel was still crooked and the vehicle was still pulling to the left. Imagine, you are buying a 30k worth vehicle driving with a crooked steering wheel. Well, I called and get another appointment for alignment and paint fix. They kept the car for 4 days on the second visit. Im told that two front tires need to be replaced. They offered to pay only one of the tires but then I did not accept it. The used car manager helped me out and replaced both tires for free. I really appreciate that. But the steering wheel still off to the right and the vehicle still pulling. Also, they filled tires to 43psi where it is supposed to be 36psi. It is a cheap and simple solution to fix pulling steering wheel. Seems like they cleaned up the overspray paint but still visible and still ugly. You wouldnt do that to a 30k worth vehicle. The service department is horrible. They probably not very professional. I am not satisfied with my purchase. There is definitely something wrong with the front suspension. Probably they did not want to spend more money on the vehicle they already sold. I understand it sold as is but there is a major safety issue. I still love the vehicle so I will take it to my mechanic and get it fixed there.

The Momentum Volvo service writer Michelle is FANTASTIC! Very caring and concerned about delivering the best possible service.She was able to get everything done and found stuff covered by warranty which helped.

Adrian and Jeremiah were very kind and very knowledgeable about the car I was interested in (XC40 recharge). They were very patient while I argued back and forth with my husband over one week before I bought it. They were very responsive to all my texted queries. They never treated me like a stupid woman. This was very different from when I visited ford and chevrolet, where they didnt know anything about the cars I was interested in. They were very helpful in every way

Took my Volvo for its 1st 10k maintenance on Friday 4.02.21 and for a “high end” dealership I was pretty disappointed for the lack of professionalism from the staff and their attire. No one really greets you with a smile or a hello. You have find your way to the service department.Paid to have my tires rotated as part of the service and as soon I got home the tire pressure light came on. They didn’t reset the computer system and didn’t check to see if they needed air. Didn’t bother to go back since it’s pretty far from midtown.Hyundai has a better customer experience than this Would definitely recommend another Volvo service center.

Very professional. I was able to handle the whole transaction remotely. I got a very good price and they delivered the car and the paperwork to me. Elias Matar was my salesman and his product knowledge and low pressure demeanor made the process painless and efficient.

Most of the transactions were touch less e.g reservation, payment, updates. In today’s world this was comforting. Very helpful and informative customer service. The car wash is by hand so took longer than expected. Did not know that until some time had passed. Otherwise great service. Thanks

Gerado Hernandez at Momentum Volvo is the best Service Advisor that I have ever had! He is attentive, personable and customer satisfaction is his primary goal. It is always a pleasure working with him.

Easy access. Comfortable waiting area. Helpful staff

A follow up. Momentum’s Sales Mgr took the initiative to locate me and we chatted about this ‘sales experience.’ This was unexpected, but thoroughly gratifying. They do care....they reached out. So, upgrading to a 4....Thanks David.Visited site to purchase a vehicle. The salesperson was rude, disengaged, snotty, and a loser. 3 previous appts - no one answered phone or met Buyers at scheduled appt. Don’t waste your time at this Dealer. (Would have posted a -negative rating if I could

Overall our experience was 5-star after Momentum saved the sale. Initially, we were presented a dirty car even after we made an appointment to see this specific car. I think the salesman was surprised that it was that dirty. It looked like tree sap or a chemical had been sprayed all over it. He made a pact with me that he would have it detailed out and that we’d love it. Whatever was on it it cleaned off perfectly; super smooth and very shiny. It was exactly what we were looking for and Adrian and his manager took care of all of our needs. I think Momentum really tries to win your business even in these stressful times we are experiencing. Of course social distancing is rigidly practiced at Momentum adding just a bit more reassurance. Even though Momentum is quite a distance from our house we plan to make them our Volvo family partner.

Michelle is always fantastic! She takes the time to explain the details with us. Very informative and patient. My husband and I enjoy quick chats with her whenever we go in for service. She could set the standards for excellent customer service for the entire Momentum company.

So I have service performed on my car last week and was advised to have additional services performed. I tell them I have to be to work for 7:30 am so I was advised to bring my car in for 7 am. I get here at 6:56 am and was told were not open. At 7:01 am I attempt to open the door and no one was available. Soon after a gentleman unlock the door. I get to the service window and was told I didn’t have an appointment. I advised her I did have an appointment but due to me needing to be to work I was told to come early and get a loaner. She just sits me down. Talk to no one and here I am still waiting for speak to someone and get a loner. Meanwhile I’m going to be late to work because everyone seemed to be late themselves to work. Not impressed at all. If I’m going to spend my money and time for good service it should be provided. Not using this location after today.

I wish I could give our experience 10 stars! My husband and I came in to Momentum after a terrible experience at another dealership. David greeted us and immediately apologized for our wait, it had been 3-4 minutes. He was finishing up with another customer, but he had the porter pull the car we wanted to look at out. He expertly balanced working with us and the other clients. He took our information, and started working on our trade. While we test drove our car he got all of the information together for us. When we got back we sat down to run the numbers and negotiate. It was probably the easiest negotiation we have ever experienced. We closed the deal, enjoyed the socially distant lounge while waiting for financing. Financing was a breeze. From there David handed us the keys and helped us get all the gadgets set up and learn the controls. It was truly the best and we will be back!

Another awesome buying experience! Travis Thibodeaux is incredible! He always puts his customers needs and wishes first and does whatever he can. He picked up the vehicle I wanted from another dealership, we handled all financing and other info by email, phone and text, and then he personally delivered the vehicle to my house. I signed the paperwork and we went over the vehicle all in about 30 min. What a great guy and amazing service! If youre looking for a new Volvo, Land Rover or Jaguar, go see Travis over at Momentum for some great customer service!!!!

My husband and I had been researching new cars for awhile now. We are so happy we chose Momentum Volvo. They made the whole purchasing experience easy. Jeremiah was great to work with and definitely made sure we were taken care of. We are so excited for our new car!!

Initial price was great however....not the fault of the dealership perse but I will say if you buy a used Volvo make sure you get TWO keys! I paid 570 dollars for a KEY! ONE KEY because the used car I bought here only came with one key. Thought I could do what I have with other used cars and just buy one from an aftermarket company. Nope! Only Volvo dealerships can make them so my great deal turned into an OK deal when it was all said and done. Not mad at Momentum...just annoying that its that ridiculously expensive literally for a key.

I just purchased a 2121 Volvo XC40 T5, it is beautiful handles very well and is fun to drive. My sales consultant Adrian Osorio made my car buying experience very safe, comfortable and relaxing. He answered all my questions in a timely manner delivered my car, paperwork to my home and spent time showing/demonstrating car features. He was very patient and is a real asset to Momentum. Thank you Adrian.

Everyone went out of their way to get me in my Used Volvo XC60. Salesman Maaz Khan was great to work with.

We were passing through Houston on a road trip and our Volvo XC90 check engine light came on followed by a loud screeching from the engine. I’m familiar with fan belt squealing but this was very different. Fortunately we were able to drive to Momentum Volvo. Without An appointment, of course, or advanced notice Michelle a service advisor promptly met me in the service bay. She said she knew immediately what the problem was and, when finished with the customer she was helping, got me set up to take care of the problem. She worked efficiently to get my vehicle worked in amongst scheduled customers. They suggested rear brake pad replacement which I knew was a legit need on the car. Price was excellent for the job. Dealership lounge was VERY comfy. Excellent job with the complimentary wash. A major stressful situation for us turned into a pleasant afternoon with peace of mind knowing our vehicle was ready for the thousand plus miles we have to drive this week. Great job Michelle and the entire team at momentum Volvo!

Michelle Palin and Mr. Giles are the absolute best! Very knowledgeable and professional. I would highly recommend if you visit Momentum Volvo to ask for Michelle in service and Mr. Giles in sales.

Got in quickly to see the car I was interested in. Travis was my salesman from Pre Owned vehicles. 100% the best! He went above and beyond in helping me get this vehicle. The manager was so nice along with the service department manager who I also met. They all made sure the car was set to go and fixed as promised before taking the car home. If your looking for a great salesman and looking for nice honest people go to Momentum Jaguar! Fantastic! Will always recommend them after my first big purchase!

I buy cars frequently and have had the pleasure of dealing with true professionals and the displeasure of dealing with some real con artists and I have to say my experience with Momentum was absolutely stellar: friendly, not pushy, no unnecessary sales pitch, efficient, and quick...perhaps most importantly, they were respectful.Jeremiah was wonderful. I’ll be back for my next car.

I was provided with great customer service. The waiting area is clean and comfortable with great amenities. My overall experience was great.

My wife and I had just bought our Volvo and decided to take a road trip to visit our daughter in Georgia when we began experiencing air conditioning problems. We were about an hour out of Houston and contacted the closest dealer Momentum Volvo. The representative asked us to bring the 2020 Volvo XC 90 T6 in and met Gerardo. He made sure that our vehicle was completely checked, the air conditioning working and our SUV washed as well. We were soon on the road again Thanks to Momentum Volvo, their incredible Service Team and Gerardo

I had a top notch experience. As soon as I pulled into the service department, I was kindly greeted, and treated well by everyone.Gerardo was very respectful and helpful. He had the car written up and in the shop in no time.The technician, Kyle, had my tires replaced and all the maintenance done on my S60 in no time. I was in and out in just over an hours time.Had an overall excellent experience and would recommend Momentum to any Volvo, Rover, or Jag owners, and enthusiasts. I believe they serve other brands as well.Thank you!

Top notch customer service and purchasing experience. Justin was incredibly helpful, insightful and answered all of our questions. Great experience, highly recommend.

Donyell was very helpful and the sale manager did everything he could to take care of us. Definitely recommend .

Michelle was the representative that helped me in the service department. She did an excellent job communicating with me and finishing the work in a timely manner.This was my first visit to this service department. I am planning to return.

Liked the convenience of their valet service. My concern was relating the cost involved in fixing a shimmy on my car above 65mph. All in all an alignment, wheel balancing, a random computer upgrade and fixing of my jammed cupholders plus labor costs me in excess of $800! And Ive managed to test drive the car this evening and now my steering wheel is not level with the road, and the vibration still exists. What a terrible mistake to use momentum, youll be better off with discount tire or tire specialist, understandably I feel ripped off. Please be careful all!

It took 4 phone calls to schedule a service, since no one would call me back after leaving voice mails. The basic service for 40k miles was over $1,000. I was told the car would be ready in 2-2.5 hours. Instead it took 3 hours and 15 minutes and I had to leave without the care being washed because I had an appointment. Altogether a very disappointing and expensive experience. This wasnt the first time I wasnt satisfied there, but it was definitely my last service there.

I have always received A++ service from Momentum Volvo. From the concierge pick-up and drop-off of my XC40 to the details of returning it to me clean and like new every time. With their added safety features implemented during the pandemic, I always felt completely safe when they had my car. They put the customer first every time.

I used Momentum Volvo service center for my XC90. This shop is so professional and kind. Especially my advisor, Gerardo was super nice. I am happy with their service.

Great experience with Momentum Volvo. Serviced my SUV in one business day after some dashboard light came on. Matt Blevins was a great communicator — managed expectations well and kept the dialogue coming.

Shopping with Momentum Volvo was extremely easy. I was able to use their website to quickly assess their inventory and identify a model and trim line that best suited my desires and expectations. I worked exclusively with Mr. Jad Ayoube in sales and Ms.Mai (Cindy) Baxter in finance to purchase my vehicle. Both did an outstanding job listening, assisting me with my questions, being flexible, and making me feel comfortable. I truly felt taken care of at this dealership and this was the first time I experienced this holistic, high-quality service when purchasing a new vehicle. Additionally, I appreciated the cleanliness and style of the showroom, waiting areas, and offices. This all made for a very enjoyable experience.

We have always been pleased with the service we get. Michelle is always helpful.

I purchased my vehicle at this dealership. I brought my vehicle in for a light (“A start/stop”) that was illuminated on my dash and assumed that it was covered under warranty. I specifically told the service advisor that it was covered and he agreed. He told me all that was required “Is to change a little battery” and it will only take a few minutes.” Then, 45 minutes later (25 minutes was it being washed) I was told my car was ready and to meet at the cashier. I was surprised as I thought this service was covered under warranty. Then, I was informed the charge would be $340. Shocked, I asked why I was being charged at all... let alone $340! The advisor said, “sorry, I was wrong, this battery is not covered under warranty.” I was not informed of the charge prior to him replacing it and if I had been, I certainly wouldn’t have agreed to it. Further, I discovered that I was charged $175 for the battery and $150 for labor. First, on the Volvo parts website, that battery is $90. Why was I charged $175? Second, I asked what the hourly labor rate was and I was told it was $144. I pointed out that the labor only took 20 minutes so why was I charged a full hour? He said, “well, that’s just the labor code we use”. Unfortunately I had to get back to work so I didn’t have time to argue with this guy but I called the GM and service manager 3 times each. I left messages but didn’t receive a response.This is unacceptable. It is price gouging and deceptive trade practices. I’m curious to see if I get a call back today.

My Service representative Michelle Palin at Momentum Volvo assisted me a lot in taking care of my vehicle Volvo XC60, especially the car had a major problem relating to engine problem and connected the car to a specialist technician who diagnosed the problem and had got it fixed for me. Thank you very much Michelle and your technician. I have given you a five star because, you took care of my vehicle in a very professional way despite the fact you have other client. Thanks again.

Had a recurring break squeaking issue. The Momentum team was very helpful and agreed to take a second look. They found the cause of the noise and replaced the defective part promptly. Very happy with the final result. Thank you to Brent and Michelle for the wonderful service!

Michelle proved knowledgeable and efficient in advising and answering questions about my service needs. She was also adept at assigning an experienced service technician who was exceptionally proficient at diagnosing the repairs needed for my vehicle. I appreciate their attention to detail and value of me as a customer.

Great service from start to finish! The process was very streamlined and thankful for how accommodating and informative the staff was. Very happy with my new XC40 and Volvo Momentum!

I had a very good experience at Momentum Volvo cars, the staff was very professional, respectful of the social distancing and mask on. They were very attentive to details and took the time to explain me everything about my car. I’m very happy with this purchase, I recommend this place!

Excellent service writer- Michelle. Service took a little longer than expected, but not too bad.

This is, no exaggeration, one of the best dealerships I’ve ever used. I bought a used BMW hybrid from Jad. The car had a small issue with fast charging (regular charging was fine). Since their lot has no fast chargers, it wasn’t a surprise they missed it. I called Jad and after a complimentary loaner car and three days in their sister BMW shop (momentum BMW) everything was fixed, for free! Not only that they dropped the car off for us in the Woodlands to save us the drive. That is great service and my next vehicle will for sure be bought here. Thanks everyone at Momentum for taking care of us. Top notch service.

Beautiful experience getting truck repaired.

Stuck with a lemon (bad battery). Given an extensive (and ongoing) runaround between the local dealership, the national customer care center, and the regional manager.Terrible, terrible experience.

Michelle Palin was extreme helpful in getting my car repaired—one stop shopping! No hassle, easy to get in and get out! She’s great to work with and I’ll use her again!!!

Jim was very helpful from the moment we walked into the dealership through the entire Overseas Delivery Program. He encouraged us to do the OSD if we were able to. We are avid travelers, so we jumped at the opportunity to pick up our car in Sweden. Its a great program that allows us to purchase the car at a discount without haggling and provides for a free trip to Sweden.

Great service. Very friendly, and took time to communicate the detail of work. Everyone socially distanced, wearing masks. Plenty of socially distanced comfortable seating areas to wait if you choose to do so, as I did. Coffee, tea and water supplied. Plenty of sanitizer.

My experience at momentum Volvo has been Exceptional they fix my wife’s car and gave me a loaner car while Mine was being repaired thank you so much for fixing my wife’s car

I had an awful experience at momentum Volvo. My husband and I came in 100% interested in purchasing a Volvo xc40. We werent even given the time of day. I explained why we were looking, that we are a military family not from Houston originally and are looking for a small suv because of the heavy rain and flooding and I requested a test drive. The sales person didn’t explain anything about the features of the car took me on a test drive where we made 2 u turns to bring us back to the dealership, it was no more than 3 minutes and he still managed to take a phone call from the back. Extremely disappointed, I have since purchased from another dealership. Not only will I never purchase from here in the future but I will also recommend our friends to go elsewhere.

I know life is expensive, I am a big girl. But, when you go in to have regular, 80,000 mile service and the cost is $1,800 — you’ve got to ask yourself, “am I getting value here?” I did and the resounding answer was, “NO!” The job was completed in less than three hours — that calculates to $600 per hour. I won’t go back. It didn’t help that when I picked up the car the A/C was blasting air at the lowest temperature on driver and passenger side, the seat was all the way forward and every mirror inside and out had to be majorly adjusted. I was cranky — still am.

Great place to buy a car. They are honest up front, and I never felt pressured. Very easy to do business with them. We worked with Adrian Osorio who was absolutely fantastic! I definitely recommend Momentum Volvo!

This was a 50,000 mile service. Jerry Bailey was the service advisor. He stepped me through the process of changing the speedometer display and setting the side view mirrors to close upon locking of the vehicle as well as setting the right side view mirror to tilt downward upon putting the vehicle in reverse. I found him to be very knowledgeable about the vehicle. He also offered further comments on steps to take for optimum performance.Jerry also monitored the progress of the service being performed and made sure it was accomplished in a reasonable period of time. I also received a phone call from the dealership inquiring as to the quality of the service.It was an excellent and educational service experience.The 60,000 mile service experience was also 5 star. The thorough review of the vehicle detected very thin brake pads in the rear. The early detection and replacement saved the cost of a more extensive repair. Jerry Bailey continued to share further insights into the day to day care of the Volvo. His demeanor and knowledge continues to reinforce my appreciation for Volvo.

Excellent service, professional personnel, and my car was finished on time, as promised. Gerardo was helpful, knowledgeable, and professional. Also, my car was washed and looked great. Thank you!Momentum Volvo is doing a good job of taking care of their employees and customers by following CDC guidelines

Our Car Sales representative Maaz Khaan was very helpful and went out of his way to make sure all our questions were answered. He was very polite and helpful.

Thank you Ms. Calvo for your help with the purchase of my 2019 Volvo! He was very patient and helpful with all of my questions regarding my purchase and made sure that I got the best financing for my car. The staff was very friendly and courteous. I love my car!!

Great service and very friendly.

Michelle, my service advisor was superb. She explained all of the details to me in layman terms. Kept me abreast of any changes that happened. I enjoy her personality. She is very friendly and always offers me a smile. She isn’t stuffy like some of these other advisors.

I spoke to a very rude lady in the service department today. Just moved here and was going to take the car in for some warranty assessment/work. She kept trying to say it would not be covered without even looking at the car.I just told her I’m going to go to a different volvo dealer and hung up because of her rudeness. Too bad because I’m planning to buy a new Volvo T8 and Momentum won’t get my business.I called Volvo West Houston and they were very pleasant after I explained and set up my appointment very easily, i’m taking my business there.

Joseph was awesome with helping me buy my first car from this dealership! Everything from the customer service to making sure I get the best deal possible he was on top of it all and definitely a salesman along with dealership that I will recommend to anybody who is in the market of buying a new car!

5 star service!!! My service advisor Michelle was top notch and delivered impeccable customer service! Trust me when I say I know from my experience with other Volvo dealerships in town MOMEMTUM VOLVO IS THE BEST!

MY experience was a good one and everything was handle in a timely manner on both end. Ive had it a few days now and my family surely enjoying the safety and the comfort of the ride. I could not have made a better choice. Thanks Momentum Land Rover for a good experience in dealing with you all.

Great experience! They helped us so much!

Excellent service as always. Michelle does an excellent following up and keeping us updated

Adrian did an awesome job. Very knowledgeable about all the inventory and was able to make great comparisons to vehicles I was considering. When asked about mobility modifications he directed me to David who was very informative and provided personal feedback. Both offered their personal time to help me in making my decision and for future assistance. So glad a Google search sent me to Momentum.

Great service, friendly and very safe environment. Michelle Palin in the service department provided exceptional customer service. She kept me informed and even addressed an issue with my volvo before I even had to tell her! She went above and beyond and made the experience of having to take your car in for repair/service painless.

Excellent experience and Jeremiah was, without a doubt, the most knowledgeable salesperson Ive ever worked with. He knew all the intricacies of the XC60.

Good service. I think I was overcharged though. Was told front bumper would need to be taken off to fix front spoiler hence the higher estimate. When I arrived bumper had not been removed and new spoiler had been put on per discussion with advisor, which I agreed with. Hours charged however were not adjusted..

Awesome experience! Professional, efficient, and courteous as always. I highly recommend the Momentum (59S location) Service Facility for routine maintenance and repairs of your Volvo. I bought my car from them and have had all maintenance and repairs (only one AC issue to date) done by them. Will definitely be going back to them for my next car?

Helpful staff. Walked us through all the options. Great price. So happy to have a comfortable and super safe car.

Service advisor Gerardo Hernandez provide the excellent services to my car. He is very knowledgeable, answered all questions I had. He is very patient, kind and professional. I am happy about the fixing my car and will always looking forward to come back to the dealer shop for my regular services or when my car encounters any issues. I am highly recommend Gerardo as the service advisor to my friends and my family members.

I would not recommend this dealership to anyone seeking a Volvo. One of their sales associate, Mr. Lawrence, is very combative and unwilling to answer straight forward questions. He becomes annoyed when a customer asks multiple questions or asks to see multiple car options; going so far as rolling his eyes and using profanity. He disparaged other car makers, which does not make for a professional outlook. In Addition, I was asked twice by different associates if I was being helped; Mr. Lawrence was not very present. I was one step away from signing the check and walked away due to the service provided, checkbook in hand half written. No one greets you on the way in, and they offer deals with an expiration time on the same day, not giving enough time for families to discuss best options. The general manager tried hard to clean up after Mr. Lawrence’s actions, but they lost a sale and a customer by virtue of their failure to be transparent, and, above all, respectful. I literally left the dealership in awe and shaking because of the associate’s conduct: rude, combative, and hostile. I would not recommend this dealership to anyone seeking a smooth car buying experience.

Michelle is the absolute best, very easy to work with and very knowledgeable!

Adrian at Momentum was a pleasure to work with when purchasing my vehicle. Adrian and the dealership did what they said they would and lived up to their promises. I highly recommend Momentum to anyone looking for an easy transaction.

Everyone was very pleasant, informative, and helpful. The dealership is nice and clean. It was a great car buying experience.

Exceptional service and outstanding customer relations. I had an issue with my new car and Michelle was thorough and professional, recognizing a potential issue. She had me out the door soon after with the problem solved. Highly recommend this dealership and team to take care of your car buying and servicing needs.

I have bought 5 cars including Porsche, Volvo and BMW from this dealership starting in 2000. All cars have been serviced by this dealership since new. In the last few years with changes in management and maintenance advisors, and probably technicians but I dont know because you dont get to meet them; the quality of personnel service and the quality of repairs leaves much to be desired. My Porsche is no longer serviced by them, and this will be the last time I take my Volvo for service at this dealership. I expect the experts on my car would recommend proper maintenance requirement and then execute proper procedure to ensure the proper functioning of the vehicle. They failed in many ways. I was just about to head out on a cross country trip, but will have another mechanic shop double check the car before I head out.

Momentum Volvos team was very straight forward and didnt play games common at other dealerships. I actually drove to this location because my local dealer was beating around the bush. Fernando was very professional and helpful. I got an amazing deal on my vehicle and was pleased with the process as a whole.

We had a very good experience with Momentum Volvo and our sales person Travis Thibodeaux. Travis had the vehicle ready for us to test drive and walked us through the process with transparency. We also found that after lots of research, this was one of the best prices we found over the internet. Will certainly start with Momentum for our next purchase.

Excellent service! Maaz Kahn the sales rep was very friendly, responsive and professional. Highly recommend him and Momentum Volvo. David Calvo the manager was super nice as well. Very happy with my XC40 purchase!

Very pleased with the my service advisor, Mr. Gerardo Heranndez. Excellent service all around

Jerry provides communication with his CLEAR, CONCISE, and KIND voice. Hes always patient with my son, too, which is a joy for him to learn since he loves cars. My cars service was taken care of and I received a rental car so that I did not have to wait. I would recommend Momentum Volvo to everyone.

They dont have cars. The salesman tried as much as he could.