Although my search for a vehicle ended up not working out the way I hoped, Maria and Eddy at E Auto Link were Incredibly helpful and thoughtful through my purchase process. They carefully and patiently answered our many questions, and were extremely thorough. They truly made us feel like family, and you don’t find that often. I recommend this dealership to everyone looking for nice vehicles with out of this world customer service!

Good place to buy a used car. Fair prices, good sales people, need more help, Miguel has to do to much, which makes other customers feel neglected. But they get the job done. Yes Buy here.

If you live out of state and are looking for a used luxury car call Miguel! It is always scary buying a vehicle you can not drive or dealing with a dealership that is foreign to you. Miguel was very patient and gave me reassurance multiple times when I bought my 2014 BMW X3 35i at he end of 2020. Miguel even went the extra mile and picked me and my mother up from the airport to make things easier for us. Also made sure we had road worthy tires to make the long drive back to Central Arkansas. Very thankful for his, the staff, and even the owners help at E Auto Link!

I am a young buyer who came from out of town to buy a used vehicle. My sales representative was René, and was a fantastic help with the entire experience. He was very personable, and made me feel very welcome in an area I was not familiar with. I was also someone who came to read the reviews first, before I brought my business. I can assure you, that in my specific case, I was not disappointed.

I had the BEST experience with Renee. He was very helpful, friendly and professional. He didn’t stop until he got the deal done. I’m very pleased with my experience and purchase. I highly recommend the guys here.

Do not buy any vehicle from this place. They dont maintenance their vehicles before selling them. I bought a used 2014 Ford F150 and its had problems since the first day. It took a month for them to take it to a shop, I waited a week and nothing got fixed. Then I had to wait another month for the same thing, and its still misfiring. Blower motor for the ACs out as well.I borrowed 3 vehicles from them while I waited for my truck to be fixed, the first one shook while on the freeway, the second one over heated 5 minutes down the street from the dealership, and the third one broke down on my way to work. I had it parked outside my house for a week until they picked it up.I called the DMV to find out the dealership received my plates and sticker March 4th and I just got them last Friday the 23 of April. I was driving around with expired paper tags for 2 weeks.After having my phone calls ignored for 2 weeks I went up to the dealership to get the problems resolved and the owner tried to pick a fight with me, threatened to have me physically removed, mind you I was calm the whole time.This is the most unprofessional car dealership ever.AVOID THIS PLACE! THEY DO NOT HONOR THEIR WARRANTY.Update: Your reply alone shows how much of a professional you are, a theif and coward is what you are!

My hubby and I came without a car and drove out with a SUV 2013 GMC. I give a five star to Rene Nava, thank you for helping my family and I out and working hard on getting us driving. I recommend this Car company to all who is looking for a vehicle. They are awesome to work with. Thank you for our blessing.

Great customer service, a little slow with the process. But they provided a fair price for a good car.

Awesome experience. First time shopping here and was great. All vehicles were excellent quality and condition. Pricing very fair. Highly recommend

Loved this car dealership took great care of me Ali and Ernesto helped me walk out with a lovely 2016 E class Mercedes they treated me like family would recommend this car dealer to anyone looking for a car in the Houston area Really happy with my purchase

So far Ive had nothing but a terrible experience with this company. They seem very shady and have been inconsistent with me for the last month it seems like. I would suggest not giving them a visit unless you live next door to them. I say this because Ive scheduled an appointment twice with them, and drove 3 hours to take a look at a car, and when I get there they tell me they just sold it. Terrible customer service so far.

My first impressions of the auto complex was outstanding by far! Great selection and inventory. In regards to the sales and finance team they made me feel like family and ensured I left with no doubts. By far the best car buying experience I’ve ever had. Check these guys out, you won’t regret it.

Frank was awesome in the whole process and took care of our needs for our 2013 Mercedes C250.

Well first off I wanna say Rene was so awesome and helpful I came down a little unsure but when other car lots said no he made it happen and now I’m on my way to making this Chevy 2015 Silverado mine and for any one looking for a truck or car auto link is the place you wanna come get your next vehicle once I wanna thank everyone at auto link friendly welcoming and just made my day god bless

DO NOT BUY HERE!!They LIE and if you write them a HONEST bad review, they will retaliate and write one on your job (from your auto application) with your name attached to it saying your are a bad employee!! VERY BAD MANAGEMENT!! BEWARE!! SHADY AF!! Reporting them to the BBB for anything I can find ✌

Beautiful cars to pick from and there is always a helping hand to help you make a choice you will Not Regret. I Love this place.

Pictures didn’t show any of the sun spots, Tons of paint chips, damaged rims, and not matching paint on the louvers both were black. Also no description on like any of their cars.I drove 3 hours and would’ve said hell I’ll just buy it and fix it, but for whatever reason with 8k down on a car that was 20ish thousand after taxes I was “approved” but when I got there I wasn’t. Even though I’ve been emailing all my documents and was directly in contact with a finance company. I was directly lied to about the monthly payments I was told but wasn’t able to show me he said 450+ a month I know my apr would’ve been high but that would be like 35%+!!!! There’s no way and wasn’t able to show me proof.so I left with a buyers order and called the finance company that also works with them and guess what they never received my application. Don’t buy from these people lied to me over the phone and in person if they don’t want to sell to you they won’t.

Successfully satisfied! Frank helped me to get the vehicle I wanted plus his customer service is on point. These guys are legit! Check them out!

Great experience. Nice clean dealership with a great selection of inventory. Tony went above and beyond and Billie also was great also. Im enjoying my BMW. Yall check them out

I want to Thank these guys from the bottom of my heart. They speak the absolute truth when they say they will help you no matter your situation. The customer service is beyond the best hands down. I recommend anyone to go here for your next car purchase. Thanks again Jesse and Jacob. I LOVE MY JEEP LIBERTY JET😍😍😍😍

These guys were great. I used USAA for every loan transaction I’ve done in years and I usually adore them. This transaction was a lender nightmare took 6 days just to buy the car even though I had already wired my money 6 days earlier. These guys Tony and Sam didn’t miss a beat USAA threw the same requests at them 7/8 times for the same stuff and they continued to send. Usaa lied and said they could not read the document because the entire thing was blurry and in the same breath said the document is missing xyz. Oh really!!?! The document you can’t read is missing that?!? Sam and Tony kept doing everything they asked and then did everything they could to expedite the car to me because I had it shipped. If you buy a car online you don’t want to go anywhere else cause they keep you up to date every step of the way including sending updates at 10/11 pm at night just to make sure I knew latest status. My only recommendation is to finance through them, I would have had my car 5 days sooner. Once USAA got it together I had the car within 24 hours going across the county in the middle of a pandemic. They really will go above and beyond for you.

I read some of the negative reviews on this place after I found the car I wanted online. I decided to go ahead and see for myself and I was very satisfied with my experience. The sales man Ernesto was honest with me about the price of the vehicle and gave me a good value for my trade in. I was in and out in less then 2 hours. I would defiantly recommend doing business with them in the future.

My husband and I went in to look at a car we saw online and fell in love with the car. Our salesperson was Lamar, and he was so nice to work with. We feel we got a great deal on the car and are more than pleased with the professional way everyone at the dealership treated us. The folks at this dealership are some of the nicest Ive ever encountered while buying a car. Lamar is now looking for a vehicle for our daughter-in-law, and Im sure he will find her exactly what she wants. Thank you to everyone at Fusion Autoplex for such a great car buying experience!

Everyone was super friendly. Love how everyone was willing to help and nobody was pushy or smothering like other dealerships! Also, the service department was very nice and explained everything to me in detail! I would highly recommend Fusion Autoplex to anyone needing a new ride or even service on their current one! :)

Customer service and flexibility are amazing. First dealership Ive felt I could relax at and not worry. These guys are definitely worth checking out.

VERY UNPROFESSIONAL!!!!!!! Manager was very nasty!!!! They pick and choose who they want to sell cars too! Also they decided to get me stubs to get a car and still did not work! I HIGHLY would not ever recommend ever buying a car from these people!

Great experience, greats deals, and very nice staff. Definitely recommend anyone who is looking for a reliable and hassle-free experience to come here.

I live in Corpus Christi, and I recently drove to Houston to purchase my 2009 Tahoe. Absolutely love it! I get compliments everywhere I go. Big up to my salesman Adam. Great service. Will definitely recommend them to my family and friends. Will be back to purchase future vehicles!

Love this place.. got me the car and the payment I wanted!! will go back!! Tony is amazing. Mr Ali is the best and all so friendly!

Lamar got me into my car, like I said he is awesome he make you feel like you somebody. He got me approved in 10 mins and got me in my car in 20 min and pulled off the lot in 2 min. He the fasted and very understandable if you want a good affordable car you need to go to Mr.Lamar they put him in this industry for a reason he dont play games.

In ALL my years of buying a car, Ive never bought a car without any hassle until we went to Fusion Autoplex..Lamar is an AWESOME salesman. My daughter, Tedria, drove away with a 2015 C300 Mercedes plus less mileage..Everyone at the place made you feel as if you are special, including the Owner..Lamar YOU ROCK!!!...EXCELLENT CUSTOMER SERVICE!!..I WILL RECOMMEND THIS CAR DEALERSHIP TO EVERYONE!

This was the second car that my family purchased from this business. The staff was awesome only took a couple of hours and i was out of there. The car is clean and nice i am very happy and pleased. I have no problems recommending this establishment. Love my new mercedes

Horrible experience. I called beforehand and was assured that a car was there. Additionally, I was text messaged that the car was ready for me to come look at. After driving 30 minutes out of the way, I arrived and the car was nowhere to be found. Based on the way the associate acted, I would bet this occurs often. I would never return to this dealership.

We purchased our second vehicle from Fusion today. This is a small dealership in SW Houston that specializes in 1-5 year old well maintained, higher quality autos. The first time I scheduled an appointment to see a loaded VW Routan. The sales representative Frank called to let me know that when they were preparing the the van to show that they noticed a ticking noise coming from the engine. They wanted to get the noise checked out prior to me traveling 60 miles to ensure that we wouldnt be disappointed. Needless to say we wanted to work with someone with this kind of integrity, especially when purchasing a large ticket item. We ended up purchasing the vehicle, and the ticking noise was covered under the original warranty as promised.2 months ago I called and asked if they would be on the look out for a newer King Ranch Expedition EL. They remembered us from over a year ago. Today they called before it was even put in the inventory. Their finance manager spent extra time truly explaining all the numbers. They again gave us a wholesale price, and awesome service. If you know what you are looking for, and dont want to be a number at a large dealership, then I would give these guys a chance. We will be back!

Great experience. I have already recommended Fusion to friends and family. Jacob did a great job. Strong car selection.

Nice cars. Good prices... great people

Best car buying experience ever!!! Jacob, worked hard to get my deal financed but he got it done. They even picked me up because I didnt have a ride out there. Thank you Jacob and Fusion AutoPlex!

Basically they are only fast into selling you a car and thats IT. I bought a $50,000 car and I didnt get it detailed, tires changed, nor an extra key. After I mentioned all of this all I got was a car wash NOT detailed. It took them 15 mins to give me back my car, no extra key, no new tires. This place has poor customer service and arent very concern about their clients. Cheap business.

This was the first time I ever made a car purchase that was exciting and hassle free.It was a pleasurable experience. The staff was great.

This place is just great. I wanted to find a used car that didnt have such low mileage and fits me. Mr. Ali Alshrouf helped me and got me a car that is 3 years old, but works as if its new! I highly recommend this car dealer shop over others. Thank you Lamar, Ernesto, Timmy and Ali Alshrouf for your service! :)

Great dealership to buy a vehicle. Easy and clear financing options and competitive prices. They also have the greatest salesman, Lamin. Treats everyone with respect and will give you the best possible deal, bar none. Go see Lamin!

Process was quick. Serina very helpful before my arrival. Ernesto took care of me very quick. Thank Fusion

You guys were great I thought that I wasnt going to get approved but Fusion got me approved and a car with very low miles I would recommend anyone to come here and purchase a car. Thank you

Good place to shop. We bought 2 cars from there and have been happy with the service. Customer service is superb and the financing was great as well.,

The staff at Fussion Autoplex were amazing in which they didnt try to sell you something I didnt want. I had credit problems in the past but the went on the future and got me approved.. After approved at certain interest rate they continued to work and got me an even better rate, unbelievable . Hands down the best vehicle buying experience ever!!Love my new Ford SVT Raptor!!!

Thank you so much for your patience today, I am truly sorry for rushing you. Normally I would not have had to be back in Conroe for an appointment. Petco closes at 7:00 and I was worried our puppy would be stuck overnight there. I made it with 10 minutes to spare. We underestimated how long it would take us to drive there to begin with. I do apologize, being in the financial world myself I would not have appreciated having to rush through a transaction with a customer, so I really appreciate your patience and kindness as well as your commitment to the transaction. You really are the reason the sale even happened. It was truly a pleasure working with you!Thanks again! Have a wonderful and prosperous week!

Very satisfied with the team at Fusion autoplex. Thanks for a stress free experience.

Great place to find a well priced car. Quick, easy and affordable.

The worst auto dealership... stay away!!!! Family member purchased a vehicle and within 3 weeks the engine blew. Only 108,000 miles on the vehicle. Dealership unwilling to stand behind their product or even work with customer on a replacement engine. Wont even answer phone calls. Wondering if vehicle was really as young as they sold it as. Stay away!!!

They got a reaaly nice service workshop across the street!Ask Pancho, they will offer you the best prices for any maintenance on your car!So glad that went to them!Dont be fooled by other service shops

I bought a 2009 Nissan Murano few months ago, my brakes started to make a noise, I went to fusion Autoplex and the manager was very nice, and he sent my vehicle to their mechanic shop to replace the brakes. when my vehicle arrived, I asked the manager how much do I owe, he smiled and told me nothing, it was a gift. I cant believe it, that they would replace my brakes after buying a car few months back. I will tell all my friends and family to buy from fusion Autoplex. Thank you for making my day!!!

From the top to the bottom or from the bottom to the top Fusion is the top of the line in auto sales. It carries over to the repair shop also. Believe me, buy your next car from Fusion!!!!

Everyone was great beginning to end. Very friendly here at Fusion Autoplex. Everything in a timely manner.

What happens most of the time, is that customers with high expectations and low budgets get insulted when they are told that they either cant buy, or need more down. And honestly, if you qualify for the vehicle, I dont see where you could have a problem with ANY dealership. Not just this one. What most people need to do is to be less picky when they know their credit is not all that, and buy what they can afford. Learn that its not what yall ARE WILLING TO DO, is weather the bank IS WILLING to let you have a car or not based on your credit.

Everything was great. I cant wait to drive my new Lariat F-250.

Excellent staff and service

Great service at fusion autoplex go get your next car here you wont be disappointed !!

I will NEVER do business with this dealership, In June 2017, I bought a 2015 Mitsubishi Outlander and found out a week later, it had 3 recalls for the transmission. I placed my old 2003 GMC Envoy as downpayment, and I just got the registration still under my name, when I called about it Audrey told me it has been sold to an Auction house, that I will have to wait until the Auction house registers the vehicle and she cannot provide any further information, cause She does not deal with the auction houses.That is the kind of service you get from this dealership.

It was an amazing experience coming to the location, warm welcome, great customer service, professional, customer comes first is their first priority job well done .Thumbs up guys .

My experience was amazing. I was approved for the car of my dreams and my payments are super affordable.

This was my first time trading and financing a car and the team here made easy. Friendly and helpful.

Great service!! JP is the best! Friendly atmosphere and work really hard for you!

One of the best place to buy A car,since I I donot have a long experience in cars,the owner Mr Ali Alshroof was very cooperative and helped me beyond just in selling me a car, he is on of my friends now, thanks a lot dear Ali for every thing you did.

Two cars and no drama. I love these guys.

Finance Manager accused me of fake documentation! I was and still am so embarrassed and humiliated in front of a dozen people in that place. The accusations had no merit and they never verified any of my information before accusing me of fraud. I have worked my whole life do not steal and do not lie.

My overall experience with Fusion Autoplex was good the sales people really helped a lot.

I am thinking about buying a car from them so I went today to test drive it and everyone there was very friendly and professional. If you are thinking about buying a used car you should stop by them because they have really good cars there at a good price.

Pleasurable experience overall! Would buy from here again!

We were served very well. Answered our questions as good.

This review is about five years late but every time I pay my car note I get pissed off, if I could give them negative stars I would, in 2012, I bought a Jag and a Mercedes from them, less than a year after purchase the jag started having problems, I didn’t think it was a big deal because I purchased a warranty through fusion so I thought, come to find out the $3000 warranty I purchased they never filed, so now they call themselves trying to fix the car and the car never worked the same after that, as far as the Mercedes for 4 of the 5 years I’ve been paying on that car it has not been drivable, after trying to get it fixed and trying to trade it in, I found out that the car had a salvaged title and it was basically worth nothing, none of this was disclosed to me during purchase, I wouldnt send my worse enemy to buy a car from fusion auto plex, don’t do it, stay far away

Good dealer staff very helpful Larry assisted me and guided me through the whole process and the transaction was very smooth. 12 BMW X6

Just drove off your lot with my Toyota 4 Runner! Thank you thank you thank you!!!! Great place to buy a car, I love it!!!!

Fusion Autoplex is the place to go if you are looking for a new ride. Tired of waiting on people, walking, or catching Metro. Try this place no matter what your credit situation is JP will get it done. Everyone there is friendly, and I have nothing but positive things to say about my experience.

Great people nice cars good service

UNPROFFESIONAL.. Reason Why Im Saying because I Applied ONLINE With Filling out the APPLICATION Over a Week Ago and AS of Today I Still havent heard NOTHING FROM THEM. NO EMAIL NO PHONE CALLS NO TEXT NOTHING..

Good service and clean used cars

Great peoples honest.great price

Came back from a test drive and the GM had his coffee on my car. Place looked fishy.. in short its a tipacal used car lot.

I work there !

Almost got into a fight with the dude at the front entrance desk. You dont know what the hell youre talking about RUDE go elsewhere

The guy lied about the year of the car. Very aggressive, I had to block his number.

Great place to shop for a vehicle

Joey is a hell of a sales man

Nice used vehicles for the prices

Bought 2 cars from here over 3 years. Cant be happier.

Nice cars

Great honest service

Adam was great and helpful

Awesome place!

The service was great

Thank you on the trade in!

Made it happened

Very good and good customer service from the staff

This is Scam, a fraud, 👎 they steal your money and make you sign documents without explanation

The seller is very professional but the administrative part is the worst, I do not recommend them

Excellent attention, I recommend them.