Tldr: they offer a great experience as well as quick and quality repairs.The gremlins aka cats cracked my boyfriend’s laptop screen. We initially took the laptop to Microcenter where they held on to it for 3 weeks without any updates, only to find out the screen was out of stock and still had to pay a fee.I found LSI computers on Lenovo’s authorized repair list. Gave them a call and they took my laptop and ordered the screen same day. Tony promised me that they could repair the laptop in 2 days.When the two day mark hit, Tony updated me that they were shipped a cracked screen. It was really nice to be informed there was a delay and I didn’t mind. They got a second screen and fixed the laptop in less than a week.Overall, I’m happy with my experience and with the quality and speed of the repair. I hope nothing happens to the laptop but if it does I’ll immediately take it to LSI computers.

Great service. Had a Lenovo with warranty and was given LSI as a local shop to drop it off at, was fixed without issues and fixed in a reasonable time.

People there are impatient. terrible communication experience, they dont contact you unless you contact them and was told that they are not able to order the parts, problem unsolved.

Super professional, knowledgeable, friendly and kind people. 100% satisfied!!!

Dropped off a dead P51 thinkpad under warranty at 3pm on Wednesday. FPicked it up on Friday with a new motherboard. Super professional. Hope I never have to go back, but next time my laptop breaks, Im bringing it back to LSI

Laptop had overheated and would no longer turn on. Found out I was out of warranty but the Lenovo rep mentioned that LSI was the Houston area depot they sent their warrantied repairs to. Decided to call and the tech there told me diagnosis was free so I figured why not take it in. Im very glad I did because during the hourlong diagnostic process, they wound up fixing the laptop and did not charge me ANYTHING. When something goes wrong in the future, Ill definitely be taking my computer into here, couldnt be happier with their work.

Amazing service, my p52 runs better than ever

Great experience. Im typing this review from my Lenovo Thinkpad that had a broken keyboard and now obviously works. My computer was under warranty and they made the experience as smooth as possible and quickly replaced the keyboard once the part came in.