This was one of the best retail experiences Ive ever had. I was immediately welcomed. When I said I was just looking around, Ava asked me if I would like a cup of coffee while I looked. The other ladies there checked in to see how I was doing. There wasnt a pressure to buy something, they were just being friendly and neighborly and making natural conversation. And they have nice, high quality products too. Fun place to walk in and take a look around.

This is a pure review of the cooking class.Would definitely recommend taking a cooking class here. We did the Macroon baking class at 9am on a Saturday and were there until 12:30.Would recommend to do an evening or afternoon class.Our chef was great and she walked us through each step even though the class is with about 20people split in to groups of 4. Each group gets to not only bake their own but also help the chef along the process.

Monica was an amazing chef. Thank you for a great class.P.S. Sur La Table, allow participants to take their tasty creations home. After all that work...i cant eat it all and it goes to waste:(

Unique kitchen and cooking staff with different styles especially the wood and porcelain staff, Also the baking tools are different and stylish but unfortunately it’s kinda expensive. On the other hand a lot of things are affordable.

The cooking classes are fun, informative, and easy to do at home!! Plus, you can bring wine and beer!!Definitely use the class discount to purchase new knives, Le Creuset, or an espresso machine!!

I surprised my husband with a cooking class for his birthday, we had a GREAT experience! Nick was our instructor he was very knowledgeable, energetic, entertaining and clean which I really liked most of all. He was very engaging, which made the class fun! We will definitely be back for another class.

Awesome experience w/ Chef Monica and Dee making Tamales!!! Looking forward to another class in the future. Everyone was spaced appropriately for social distancing and still allowed for interactions among us all. The store is clean and everyone was helpful, even those who stayed later for our late class. Thanks for a positive experience 🤗

Highly recommend cooking classes with Monica. She is so fun and knowledgeable. She kept us on our toes, and of course the food was scrumptious. We learned a lot, and she even demo’d afterwards how to improve scrambled eggs. Make sure to bring beer/wine!

Super friendly and helpful staff. Lovely experience👍🏽👍🏽

Staff was so pleasant and helpful! Love coming in here. Also love that they have lots of options for everything that arent all made in China 🤷🏻‍♂️

This is a nice looking and upscale store. However, my recent experience raises a red flag at least for the River Oaks location in Houston. I bought Breville Oracle Touch espresso machine - last one they had at the store. The Sur La Table online price is $2499.95 - just as everywhere else. However, at the store they charged me $2799.95 - $300 more and of course, plus tax. And when I unpacked the box it turned out that the machine was used, did not have all the parts and had a sticker Do not inventory ! Too many mistakes for a single purchase.

Took a cooking class and wow, cant believe we made what we did. Besides making new friends, we made a medium rare skirt steak on a bed of arugula. Also make risotto. It was great. Our chef knew her stuff and overall had a really good time. I highly recommend taking a class here. We will absolutely be back in the future.

I just dont get it, time after time after time I tried to buy things in this store at multiple locations in Dallas, Austin and Houston and get totally ignored,I engaged a clerk about utensils coming... Made my selections and went to pay. I could not interrupt her and a male coworker to take my money. No acknowledgment or sense of urgency to take care of the customer and/or guests. No wonder there continuing to shutter stores!

Very good service. They have things that you did not know you need

Walked in and was ignored by staff they looked at me but did not speak. Found what I needed and went to register and waited for about 5 mins and a male staff member finally walked over to help. Asked if anyone was helping me and told him no you all ignored me. Stop ignoring your customers.

Good place to stroll and by cool stuff for the kitchen

This review is solely based off of the customer service I received and not any of the cooking classes.I was in the area when a friend told me that Sur La Table had complimentary full size bottles of Olive Oil, so I stopped by. There were only 3 customers in the store when I walked in, including the woman that was right behind me and was helped before I was. Thinking, its only fair they help paying customers first since I am there to ask for a complimentary product.There were 2 working associates at the check out and I asked one of them if they had any more olive oil in stock. She said she would check and went back to help the two customers already at check out and thats fine by me. I was browsing the store and always within proximity of the check out for her to get back to me. Her and her colleague were both working on checking out a 2nd customer which took longer than I thought. Finally, there was only me in the store and a 3rd associate came out to help out at check in, they were all discussing essential oils WHILE I WAS STANDING RIGHT IN FRONT OF THEM.... and finally the 3rd associate looked up and asked how she can help me. I looked right at the lady that was SUPPOSE to help me and said yes, SHE was checking if there was any olive oil in stock. The lady looked right back at me, didnt really care and went back to talking about essential oils, while her colleague ring me up.Apparently, because I was there for a freebie, I didnt deserve to be helped. Cool beans Sur La Table (River Oaks specifically).

Took a French baking class. Chef was wonderful and gave lots of great tips. However, Sur la Table desperately needs to replace or positively repair their ovens (Thermador). Thank you Chef Margaret!

Good selection of kitchen ‘must haves’.Try cooking lessons here. They can get you started in a number of fronts.

Chef Margaret demonstrated a wealth of information on macaron construction ranging from moisture retention, drop technique, and folding dangers to ingredient enhancement and flavor suggestions. Her teaching ability revealed experience and people skills. My daughters thoroughly enjoyed the experience. The $20 discount on future cooking classes provided a great incentive to return and the 10% discount on cooking items from the store filled my trunk with goodies.

This store has everything, and things you never thought of to cook with, if you like to cook and like cooking gadgets, you’ll love this place. My wife bought a nespresso machine they have staff to demo and taste any kind of coffee. They were super nice and helpful. Easy parking as this is in a shopping center.

Even 1 star is too much, if I can give zero stars I would. Extremely incompetent staff- Chef Margaret and Monica the manager were very rude and unwelcoming. Definitely will not come back or recommend to others. Even worse, they couldn’t even be kind OR courteous with my children.

Took a cooking class here and it was amazing! The instructor was really knowledgeable and fun. They had staff who helped every step of the way and our final product (tacos) were delicious!

My wife called this store to schedule a cooking class for our wedding anniversary. She had a few questions and wanted to book the class.One of the items on the set menu contained pork, which we do not eat. However, the rest of the menu looked great and so she asked if we could just simply sit by during the preparation of that dish. The individual on the phone asked her to wait a moment while he asked a colleague. Over the phone we could hear his colleague, a seemingly aggravated woman, began to start exclaiming about how that wouldnt make sense and why would we want to waste our money. It was disappointing to hear her tone and attitude towards such a simple question, but we did not want to disrespect the chef teaching the class by suddenly sitting idly by during the class without any apparent reason.The entire exchange was completely unprofessional and uncalled for. Merely asking if we can spend our money to enjoy a date night and prepare food, minus one item, should not be such a big deal that someone would feel the need to behave this way. If they can not handle such a simple request I fear what would happen with a real issue.

I know that I am addicted to kitchen appliances and gadgets. I come here and dare myself to walk out empty handed but I lose that dare every time. Love this store.

Live this place. Found couple things I needed.

We took a pasta making class with chef Monica.It was Great!!!!!

They have a good selection of kitchen tools and a great display full of beautiful knives. However the prices are quite high for what you get. Highly recommended.

I am a regular customer and they are usually pleasant, however last time one employee was rude in her treatment. I regret going into the store and I should’ve placed my order online from their store or maybe from another store.. disappointing

Great cooking class experience!

My wife and I enjoy this store more than most. The friendly team, the variety & quality of their inventory, and the classes that they host are all top notch.

Very disappointed with Jasmin at the River Oaks location. We drove into Houston for our 17th Wedding Anniversary. We super excited to be able to do a cooking class together for the very 1st time. My husband booked the class of his choice, however,... somehow they said our class was for may 18th and we thought we had booked it for June 18th.Unfortunately, she would not help us in any way. We lost out on the cooking experience and $150 down the drain that would not be refunded. Also- No reminder call was ever given. Had we known the date, we would have corrected it then and there.

Possibly the best kitchen store in the city. They have a good selection and have knowledgeable employees, and theyve always been nice toward me. I took a cooking class here once too - it was fairly basic stuff for me, but I still learned a little bit (and you can ask more complicated questions). Definitely a fun experience, too.Everythings a little pricey here - but thats the case at any specialty kitchen store. And I think its more reasonable than some others.

I may like Williams Sonoma, but I LOVE Sur La Table. And the River Oaks location is the best kitchen store in the city, my opinion. If you can, be sure to ask if Beverly is on staff when you visit. She is most helpful and knowledgeable.

Good selection of quality products, some items are a little higher than youd pay elsewhere, but the staff here is friendly and attentive. Good, fun cooking classes are also available here--20% merchandise discount coupons are given for use on day of class too.

Awesome deals

Went to the cooking school for a class and it was one of the most fun and informational things Ive done in a while!

Great items for the kitchen

I had three Wusthoff Chiefs knives sharpened (10, 8, 8). the knives were returned blunt and damaged. They had clearly used an electric sharpener and had paused whilst drawing the blades across the grinning blades. This has resulted in indentations into the blade of approximately 1/8. The knives may be salvageable but will take a lot of time and effort (or expense). Never use Sur la Table to have you knives sharpened unless you want them destroyed

I really like this store, no wait, I love this store. The people here are extremely knowledgable, and very helpful. I have had my knives sharpened here, I have taken a couple of cooking classes here, and I always find the staff will take time to answer questions that you may have. In fact, I dont think it gets any better in the Houston area than this store.I personally prefer the selections at Sur La Table over William Sonoma because they have most anything you can imagine when it comes to cooking equipment and cooking gadgets. They also seem to be priced less than Williams Sonoma.The location is good, and there is ample parking with the parking lot, the parking behind the store, and the parking garage nearby.

Lovely place to buy something for your next culinary experiment or a gift for someone.

Exceptional service. Perfect parking and atmosphere. Will shop again.

Just about everything you could ever need for the kitchen. This, like all there stores, is staffed with friendly and knowledgeable associates.

Cooking classes are fun with hands-on experience and chef techniques.

People here are the worst

Great service!!!

A place to sell kitchen appliances