In and out 20 minutes replacement of wheel chair the customer service was awesome Thanks for your help
I would like to thank the employees of Red Oak Medical for their compassion, understanding and ability to meet my needs. Their sensitivity to handicap persons was evident throughout the entire purchasing process. We purchased a lift chair from them and Brittany made this a painless process. It is nice to know that there is an establishment working to meet our needs. I believe that this business is one of the best in the area in meeting medical needs.
Weve shopped here for small goods for 15+ years, and just made our first major purchase, a hospital bed. Forget Amazon, this store is a treasure trove for all abilities, disabilities, ages. Among the treasures---the kind and knowledgeable sales staff and home-equipment techs. Also Red Oaks in-house labor warranties on large equipment. Youll go in for stuff for Mom and come out with something for yourself, too.
Best service ever. Wonderful service very helpful. God bless them all.
Great Experience with them. Went in looking for different diapers for myself and the staff was great and very knowledgeable! They made me feel welcome and helped me pick some great diapers and the quality was awesome. Thank you so much
I love this place! They had such a selection of scrub sets! This was the only place that carried the brand I was looking for. While I called, they reserved everything in my size they had. That really saved me time when I showed up. I bought four sets and five masks and received 10% off!They’ll even give you a sweet deal on CPAP machines. Give them a visit for anything medical related.Oh! Also, you can use your HSA flex spending account here.
Red Oak Medical Supplies is great! I called to see if items were in stock, Maria was exceptionally helpful! She had everything I needed ready at the register as soon as I walked in the door. I highly recommend them for all your medical supplies needs!!!
Absolutely amazing customer service, the sales associate that helped we was so nice and answered my questions perfectly. Will definitely return if Im ever in need of medical supplies again
Very welcoming and friendly staff
Great costumer service starting from owner to the rest of the crew on the store. Amazing experience, very professional, very courteous, very approachable, giving you options. We had spent more than a year thinking and looking for good transport/foldable wheelchairs, and forgot to look nearby. Very pleasant surprise. Highly recommend.
The Red Oak Uniform and Medical Supply (ROU&MS) Store is at the top of its game when it comes to customer service, professionalism, and showing genuine concern for their customers specific needs. They are attentive and good listeners when you explain what youre looking for. I have shopped here several times over the past few years and have never been disappointed. I highly recommend ROU&MS above the rest. They also have a generous and reasonable return policy. The next time you need uniform or medical supplies, consider ROU&MS. You wont be disappointed.Respectfully,Lynn C. SmithFederal Invesigator/ Certified Mediator
This shop is wonderful. From buying a scooter to getting repairs, they are the best. I cant say enough about how kind and knowledgeable their staff is. Highly recommend!
This place is huge and has a wide selection of wheelchairs. The staff was really nice and helped me select the best wheelchair within my budget. It was hard for me to find a place that would fix equipment. But they do! They also fixed my moms old scooter that was not working. We saved a lot of money that way.
This place has everything!!! The staff is super friendly and helpful and walk up to you when you walk into the store! They are very knowledgeable about all of their products. They help you take things to your car, and you can custom order things they dont have in the store! Their website has a 10% coupon on it too!! 10/10 recommend!
They let me test out a lift chair rental in store before I committed to a one week rental.Delivery and pickup was prompt.The only con is the business hours. Not very flexible for people who work 8-5, but thats okay. The chair was comfortable enough and served its purpose with no issues. The staff I dealt with were very friendly.
Always friendly, knowledgeable and ready to go the extra mile, if they don’t have it in stock, they are more than willing to try and get it for you. I’ve never been disappointed when I need something.
The best customer service I have seen in my life and they have the expertise in all the medical products and they will help you find the right product as per your needs. They also have a lifetime free labor warranty on their products. I highly recommend them for all your medical supply requirement
Very informative and very polite staff I had a great experience. The bilingual lady showed me exactly what I was looking for. I reccomend anybody who is looking for ostomy products here.
Absolutely a delight to deal with. They had exactly what I wanted in stock at a great price. Everywhere else I called wanted to charge ten times mire for what I got. Love these people. Will do all my med supply shopping here from now on. It was a bit of a drive but wrll worth it. Will recommend to everyone.
Good
The customer service and selection of items is great! I really appreciate the owner going above and beyond to get what I needed. Thank you for always looking out for me and my family!
Great customer service by the owner! Very competitive prices with the online stores, but with a friendly voice on the other end of the phone and an in-store experience that matched.
Great people. Love their products. They carry really affordable Cpap’s and masks and cpap cleaners. My doctor ordered a unit from a different company but I was paying cash so Rizwan showed me the 3bProducts Luna II CPAP. It had all the features the more expensive units have so I was very pleased. All the features at more than a hundred dollars less. He has every kind of brace, wheelchair, walker or anything else you might need to make your recovery faster and more pleasant.
Great customer service!! They were great in helping me find the perfect wheelchair for my dad!
The staff here are so kind! They have great sales and they are willing to place orders for you if they dont have enough of what you need in stock.
Staff was very friendly, knowledgeable, and helpful. Gave me great info over the phone, and in the store.
Great customer service. Owner and staff are very friendly and helpful.
The gentleman was so helpful, on the phone and in person. He was pleasant and knowledgeable, ready to assist us with our needs. Thanks
Called this morning to inquire about donning gloves for compression stockings. The gentleman who answered was extremely professional, courteous and helpful, I will certainly visit their store and get my supplies there.
Great customer service! Highly recommended
Very friendly and helpful. Personable.
Tried to call to see If they have an item I wish to purchase. Ended up stuck on an endless bunch of ads/promotions. After 5 of them I gave up. Answer your phone. You lost a sale.
Owner and Staff very helpful!
Great service always
They were extremely nice!
They have no clue what they have in stock. Make you drive half an hour for nothing!
Fire