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TGK Automotive Specialists of Hugo
13891 Forest Blvd N, Hugo, MN 55038, United States
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TGK Automotive Specialists of Hugo
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La
Review №1

We have been using TGK in Hugo for several years for oil changes and other necessary repairs and maintenance. They are easy to work with, scheduling is simple and timely, and I feel I can trust them to do a thorough job. I like that they stay in contact with me throughout the appointment even if I drop off my vehicle. They will call, email, or text, depending on your preference. They take pictures of what they find and write up a full report of what they did and what they feel needs to be done in the near future. Their customer service is great and I appreciate knowing theyll take good care of our vehicles.

Li
Review №2

I have to state this was the absolute best service center experience...ever!! We were travelling in an RV van and had engine issues for several days before we got to St. Paul. TGK Automotive Specialists agreed to look at our van and diagnose our issues - for which we are exceptionally grateful. They are professional and courteous. Their facility was spotless and provided amenities for their customers. I really appreciated the fact that they were in constant contact with us via phone, email and text. Just great service!!

ha
Review №3

Great service. Reasonable prices. High tech services screen in customer lounge....easy to explain to customer what is going on with your vehicle.Staff is professional...Derrick was service advisor.

Sa
Review №4

Friendly and professional staff. Clean and welcoming environment! Love the cappuccino machine while waiting for my service to be done.

Jo
Review №5

No questions asked, the best place Ive ever taken any of my Vehicles. They have done an amazing job both times Ive had to bring my SUV in (First time for tires, second was an Alternator), and the EXTREMELY detailed report after going over your Vehicle is something Ive only received from TGK in the years Ive been bringing my vehicles elsewhere... They will be the only place I bring my SUV and any future Vehicles... Great staff, great work, solid all around. Thank you again for everything, and apologies it took this long for me to leave a review 🤦🏻‍♂️ Life has been crazy, to say the least.

Ch
Review №6

Hands down the best experience I have ever had at an automotive shop. The location was clean, the staff was awesome and it was extremely non-intimidating. Not once did I feel pressured into anything. I went there for the $29.99 oil change and in the end, because they give new customers a $25 discount, I paid $8 for a full synthetic oil change! Yup, $8! They went above and beyond, even noticed that I had car seat in my truck and left a cute stuffed animal in it for my daughter. Absolutely would I recommend TGK, and I am absolutely going back there myself.

Ho
Review №7

We had a flat tire and were 400 miles from home. They repaired our tire, spun and balanced the wheels, and charged us $0. The next day I was cleaning out the backseat before driving home and found a stuffed teddy bear in my son’s car seat. That’s some great customer service. I will recommend TGK to everyone I know in the area.

Je
Review №8

Always a positive experience. They take great care in servicing my vehicles!

Ja
Review №9

As always, TGK does a great job for me. I love that they have a system that sends you vehicle reports and they do a good job of staying in touch. I started using them because of their proximity to work, but I kept using them because of their customer service and quality work. Always nice to walk in and they address me by name and trade some stories with me. Thanks all!

Tr
Review №10

I have brought my car in a couple times and TGK has never let me down. They are really good at providing up dates and very reasonable price. Very professional and such a nice group of guys that work there. I wont go anywhere else!

Ta
Review №11

Super nice and trustworthy people! I called in the middle of the heat wave because my A/C stopped working. They were able to get me in the same day to recharge my freon. I would trust them to fix anything needed on my car and will definitely be recommending them to all my friends!

Ma
Review №12

Was able to make a next day appointment to get my brakes inspected and replaced. The people on the phone were professional and helpful.The next day I was kept informed via text message of my vehiclse status and was pictures of things that needed to be done. Love it!I usually am a diy guy but this saved me a lot of time and Im happy with work done.Ill be bring my other cars in too

Jo
Review №13

Timely, throughout, detail oriented. Quality appears high. Great price for oil change. Overall satisfied.

Jo
Review №14

My son Luke was in the process of purchasing a 2013 Ford Escape with 99,000 miles on it. We wanted an independent auto specialist to do a thorough inspection of the vehicle and we brought the vehicle to the TGK Auto Specialists in Hugo, MN. They had the car on the hoist for more than an hour and it was clear from the start that the mechanics were doing a very thorough inspection. They provided us with a three-page document detailing their findings. All of those involved were extremely courteous and professional. And my son loves his new 2013 Ford Escape!

Aa
Review №15

The best place to take your vehicle, hands down! Great staff, very affordable, up front pricing, and extensive automotive knowledge.

Ci
Review №16

My 1969 Chev Impala died and wouldnt start up again. I called TGK and they took her in for repair. Doug did a great job with his diagnostic and repair on my car. TGK is my go to place for my vehicles. They are trustworthy and do quality work. Give them a call if you need car maintenance and/or repair!!

Li
Review №17

I am so impressed with TGK’s service. From start to finish the experience has been great. They were able to get me in same-day and were very transparent about my options. They have even followed-up to make sure the work they did is still great. Finally, the waiting area was very comfortable and well-kept.

Da
Review №18

They got me scheduled for service at a convenient time for me, and didn’t make me wait. Work was done correctly and when promised. People at the counter have always been very friendly and professional.

Cl
Review №19

I went in with a check engine light, and a rattle. TGK was able to identify that the turbo was starting to go. They also gave me a detailed report on my car. The turbo replacement was just under 2k but I’m sure VW would’ve charged 3k. The car is even a bit quicker with the new turbo.

Te
Review №20

They saved my day/week when I was literally stranded! My brakes were smoking and they were the closest auto repair shop I could get to. Kind, courteous and extremely helpful in my dire situation (I had no way of getting home, single mom, no back up car, no loaners, I was stuck). Thank you thank you thank you! And the shop lobby was very nice, I felt comfortable hanging out there for hours while they replaced my brakes. Highly recommend!

Kr
Review №21

We heart TGK! We’ve been going to TGK for more than 10 years and have always trusted Troy and his Service Team to take care of our cars! Today we had a nail removed out of one of our tires and when we picked up our vehicle, there were little bears for our kiddos in each of their car seats! 🐻Highly recommend TGK!

Ki
Review №22

TGK was absolutely great!! They are honest, friendly and service was quick! The detailed emails with pictures of everything they checked on my vehicle, calls and follow up texts shows how much pride they take in their work!

Sa
Review №23

I am confident sending my vehicle to TGK Automotive for repairs. The staff is friendly and mechanics are proactive about my car care. Highly recommend!

Je
Review №24

TGK is a place that has gained my complete trust. They are friendly and welcoming when you enter and complete the work in a timely fashion with very little wait time. They are professional and communicate very well. I appreciate the text communication that I receive while my vehicle is being serviced. They are honest about the services that are recommended and the quality of work is great. I would highly recommend TGK.

Sc
Review №25

Great service! Also loved their inspection report that I got with measurements and photos of all potential issues.... definitely going to be a return customer

Ja
Review №26

If I could give more stars I would !! Been with TGK for years always so understanding especially when your waiting for tires and they held on to my car for awhile because I had no spare and it took the tire company WEEKS and they were so understanding when I finally bought the tires in dont know what I would do without them ❤❤❤

m
Review №27

Outstanding! Super happy! Now that my Infiniti is out of warranty I need someone who knows what they are doing and I want someone local. TGK is both. I highly recommend them!

Cr
Review №28

Amazing team. Took my car to 3 different places and “fixed” it at another. The old place didn’t diagnose the problem properly so I ended up paying way more than I needed. TGK was on the spot with communication, and fixed my car properly. They also price matched the other places too. I’ll be back for sure. Thank you TGK

St
Review №29

The best! Great service, they do a great job every time, TGK has a customer for life

Mi
Review №30

I recently brought two cars into TGK and one only ended up needing a minor fix that they did for free! The next day I brought my truck in for brakes and they did a great job. I love the way they confirm the appointment with you via text and then follow up with you via text also. It is a really well run shop and I highly recommend their work.

Ke
Review №31

Great job on short notice- fit me in with my schedule, and got it done quick!

Ca
Review №32

Chris and the staff were awesome! Service was great from the moment I walked in until I walked out! The follow up is nice too. The one thing I think is pretty cool they take pictures of the stuff they do on your vehicles inspection to be transparent with you about what your car may need! If anyone is looking for someone trust worthy give them a try.Thank you TGK Automotive!

Ja
Review №33

Good friendly service but a bit on the pricey side.

Ja
Review №34

TGK conducted extensive investigation to correctly diagnose our car’s problem. They searched for ways to minimize repair costs on our 12-year-old car. Thanks to their excellent service, we expect to get another 100,000 miles from our vehicle! Thanks TGK! You rock!

Mi
Review №35

Derek and Byron, the service writers up front are perfect for that occupation. Both easy going and easy to work with. I was there unfortunately (unfortunately only because my warranty didnt cover the repairs) for repairs twice in a week and they made the experience easy because they knew my repairs werent cheap. I priced their quotes at two shops and they were cheaper than the others both times. They both gave me a coupon that saved me $50 total. In the grand scheme of things thats money needed elsewhere. Thank you guys!Michael

Li
Review №36

I appreciate how transparent TGK is, they do a full diagnosis with every appointment and theyre honest on which services need to be done and when.

Pa
Review №37

Very professional and great communication from initial call to pickup. Appreciated the text updates, thorough complimentary visual inspection and video of problem areas was great touch!

Sa
Review №38

They called to tell me they would need to keep my car over night due to waiting on a part, while on this call another technician already went out and got this part and it was fixed and put back together within a half hour after hanging up with them and I was able to pick up my car that evening. TGK for the win!

Pa
Review №39

Very friendly and professional service. Coupon helpful and fair pricing. My car is running well after work done. Recommend this business.

Sh
Review №40

I took my vehicle in and received nothing but professional and courteous service. I was contacted and updated throughout the whole process. I would highly recommend!

Aa
Review №41

Friendly service. Clean space to work while car gets fixed. Thank you.

Kr
Review №42

TGK is trustworthy, prompt, and fairly priced. Im very impressed with them and will be a loyal customer!

Jo
Review №43

Fantastic experience! Everyone is very friendly and their service is great. I brought in an old Toyota with a starter problem and they were able to identify the issue quick and give me an honest estimate with a nice detailed car report that includes pictures. They did excellent work that was fast and efficient. I will be returning here again anytime I need work done on a vehicle or for oil changes. I highly recommend you give this place a try. You wont regret it.

Ky
Review №44

TGK did a truly amazing job on my vehicle! I brought it to them with multiple issues and the interior was filthy from work. They gave it back looking and running like new. They got out stains that i thought had no chance of coming out! I would highly recommend them to anyone for anything you need do on your vehicle. Overall an amazing experience and will definitely use them again in the future.

co
Review №45

As a First Time Client, I was immediately impressed with the accuracy, quality and care taken with my vehicle. Given TGK was my Second Opinion for diagnosis, they were spot on in identifying the needed repairs, completed them when promised and at the best price!

he
Review №46

Very good place to get any auto work done . They are upfront and honest, with a loaner ready to help . The only shop I take my vehicles to .

Su
Review №47

They completed my service work the same day. They do an excellent job and I would highly recommend them. TGK adds lifetime warranty and they back it up. Very friendly staff

Ly
Review №48

Derrik, Byron and Chris always do a fantastic job. We always bring our vehicle’s in for oil changes etc...My last oil change, Chris noticed a noise coming from the passenger side of my edge, while on a test drive. This noise has been driving me crazy but, I must be so used to it I forgot to let them know. Derrik called me to ask if they could look at it and I was super excited they heard it! It was a quick fix and...they did not charge me!!!! This is a GREAT family business that puts customers first. So efficient and the first place I call.I plan to drive my vehicle until it wants to retire, TGI is my first call to maintain it.Thanks guys! Great job!LynHugo TGK Customer

Ju
Review №49

We always get great service at TGK. They are very professional, friendly and really know what they are going. Can’t recommend them more highly.

Ly
Review №50

TGK in Hugo does an excellent job! We always feel taken care of and recommend everyone in the area to go there.

yi
Review №51

Came in for a differential fluid change, pinion seal and alignment. Fast and reliable as always. Worth every penny. Will return.

An
Review №52

They did really nice work and did it fast

Ni
Review №53

You really get it all here: great service, a clean waiting room, and excellent auto repairs! Theyre also very accommodating. I came in for one of their holiday specials and misread the type of engine oil it included, which would not work for my vehicle. They explained the issue, and we worked out a different but still low price because I didnt need one of the other included maintenance services. Would highly recommend!

Vi
Review №54

This was hands down the best experience I have had at any automotive repair shop . They had very quickly diagnosed the problem with my truck and the repair was done the next day. Every service writer / technician I talked to was straight to the point and very informative. Will only be coming here for future repairs 10/10 would recommend.

Ja
Review №55

Service advisor Chris Lyons kept me posted daily on the procedures that were being performed on my vehicle which was much appreciated. TGK had my repairs done 2 weeks earlier than I had anticipated which was a great surprise! I also appreciated the honesty from Chris regarding the repairs. He gave realistic deadlines and realistic costs which I will always appreciate in terms of automotive service. I would recommend TGK to anyone in need of repairs, and I will be sure to take my vehicles there whenever needed!

Sh
Review №56

Felt well taken care of,Thanks Derrick !

Ca
Review №57

Always exceptional customer service! Honest, transparent, fast, and convenient. I highly recommend TGK Automatic Specialists in Hugo.

Ne
Review №58

The team is very professional and offer great customer service. I have had several things worked on between my 2 vehicles and always have been treated well.

am
Review №59

The new building is comfortable and nice to the eye. Customer service was on point and easy to work with. Best part, I had a women change my oil. It was awesome to see women in the different trades . Way to go TGK

Ch
Review №60

This was a follow up appointment because the previous time I was there they noticed the brakes they had installed were not working properly. So they replaced them at no cost to me. They were also still able to get that done and replacing my tires on the same day even though I had dropped off the wrong key. The work is excellent and the staff is very professional. Would highly recommend TGK!

Mi
Review №61

TGK in Hugo is my go-to place for all of my car maintenance and repair needs. Chris, Derrick, and Tim are amazing to work with, providing great communication and top notch service each and every time. I always receive excellent recommendations for upcoming service that is needed or things to consider down the road. They are super transparent with the detailed visual car report so I can see any issues they find, on top of what’s checked out ok on my car. Best of all, I know I can trust them. I highly recommend TGK Hugo for all your car repair and maintenance needs!

Ti
Review №62

Amazing!! Never push you to do more work on your vehicle. Send an email of like 50 different things they look at. Super friendly!! And if youre a hugo resident you get great coupons!

St
Review №63

TGK gave me good, competative pricing on new tires with balance and installation. I inqired on a monday and dropped my truck off the next day for installation. I had my vehical back before noon. Excellent work!

ma
Review №64

The customer service and quality of work is excellent. We’ll be back again.

ro
Review №65

I had neglected my brakes for a while and knew I needed them replaced. I sent TGK an email and they responded quickly. They gave me a full rundown of issues and possible fixes. Very straight forward, quick, and efficient. Was able to have my car back quickly and in better shape.

St
Review №66

My family brings all of our vehicles to TGK Hugo and they’ve always treated us like family. Everyone is so friendly and their service is unmatched. If you want a great job at a fair price look nowhere else!

Am
Review №67

Great experience! Woke up to a flare tire. Dropped it off on a Sunday night and they were all finished repairing tire by Monday afternoon. They also installed a trailer hitch and replaced a bolt while there. Thanks for the help!

Bo
Review №68

Fantastic service! Fair prices. The nicest employees. TGK has my business for life. 👏🏼

Ka
Review №69

TGK Hugo is my go to for any car problems. They are friendly, professional and have great time management. Tim always tells you what the problem is and recommends the best solutions without breaking the bank right away. Highly recommend going here for all your vehicles needs!

Da
Review №70

They provided a complete work estimate, the work was completed on time, and based on the estimate. They were professional throughout the process. I Will use this service shop in the future.

Da
Review №71

Friendly atmosphere, no upselling, they let you know whats wrong or not wrong and give you all the information to make an informed decision. Very clean and comfortable waiting area. I highly recommend them!!

La
Review №72

TGK has always treated me and my vehicles top notch! Extremely professional by giving both printed and email copies of the visit. Labor time is appropriate for the work the staff are doing and I leave knowing that my vehicle was in the best hands! Proud to support the staff and business of TGK Automotive in Hugo!

Pe
Review №73

My first time using TGK and it was a great experience! They completed my repairs ahead of schedule and were very friendly people with great communication. I highly recommend!Had some work done before a big road trip and my truck ran like new! Another job well done by the TGK team!

Kr
Review №74

TGK automotive was very quick and easy to bring my car into. I needed an oil change and normally places charge me an arm and a leg but they were very reasonably priced and completed the work needed in a timely fashion. They explained to me what needed to be done on my car before completing it, and gave a very detailed list of what they did on my checks and what could be done in the future. Would definitely recommend, and I will be coming back!

Me
Review №75

Great experience in a beautiful building. I was welcomed as soon I walked through the door. The guy in the middle got me in and out quicky for an oil change. I went for a short walk and they sent a detailed email with pictures and suggestions. He also wrote me an estimate for some repairs. It felt like an honest experience and I will be back again.

Za
Review №76

The service and turnaround time at TGK is awesome. Super professional in their communication and flexible with you on when you can pickup your vehicle. I highly recommend!

St
Review №77

I have been a customer of TGK in Hugo for several years now, and I have to say... this is a top notch operation. I feel like I never have to worry about breaking down because my car is properly maintained. Thanks guys and gals!

Se
Review №78

Great service. Always try their best to do right be their customers

Ma
Review №79

TGK is a professionally run operation, great service at a fair price. The facilities are first class, clean and modern I would recommend this place to anyone looking to get their vehicle repaired or serviced.

Ju
Review №80

I had my truck dropped off on a Sunday and wrote everything that needed to be done on the paper for the drop box. I knew my truck was having a fuel issue so I had written that on the paper. I had to continuously call them because they would not keep me updated even when they said that they would call me back later that day or sometime around noon or whatever. It took them 3 days to figure out that the alternator was supposedly bad, but I knew it wasnt that because my batteries never died or anything like that and always had strong voltage. You would think if you wrote FUEL ISSUE? on the sheet the first thing they would do is check fuel pressure, but nope. So $480.00 later for JUST the alternator to be replaced they proceed to tell me that it needed to be towed up to TGK in Ham Lake because their technician did not have the experience to work on diesels. They almost charged me for the tow as well!!! This was now Friday when they told me all of this so it took them a whole entire week to decide that they cannot work on it. Moral of the story is DONT bring your diesel to TGK in Hugo! GO TO HAM LAKE!

Je
Review №81

Great people to work with ! Very knowledgeable about this stuff! Thanks again.

Al
Review №82

Very nice employees, explained all services in detail and made sure I understood the issue with my car and how they were going to fix it. They also have after hours car drop off which I thought was very convenient.

Ma
Review №83

Only place Ill bring my vehicle to get serviced. Professional, courteous, and very friendly people! If youre looking for a great, trustworthy family business to help keep you going, look no further!

Br
Review №84

So much better than any experience I have had at a dealership. Fixed what was needed without blindly replacing parts. They also give a thorough and fair checkup

Jo
Review №85

This place is the best for several reasons. (1) Great service: They do the job well; they are honest; they never use scare tactics; and they have lots of good deals. (2) Great staff: Friendly, inviting, and knowledgeable. (3) Great building: Complimentary soda, granola bars, and coffee; clean and tidy lobby, clean bathroom, a nice kids play room... My 5 year old son actually asks to go to the car shop because he has fun there!

Al
Review №86

I was able to get my car in right away. And they offered me a ride home while it was being fixed. Very professional and good to work with. I would recommend them again.

Sh
Review №87

Great service. Nice people at the front desk. Clean and comfortable waiting area. Just went in for an oil change and they gave me a nice diagnostic on the next service via email. Very handy!

Sh
Review №88

TGK Auto has been my preferred service center for the past few years. They are professional, honest, give a detailed electronic report of your vehicle including notes and pictures of any findings. They do not overcharge for services and are easy to work with!

Ma
Review №89

We bring our company sprinter van here for ALL of our maintenance. Honest, concise, speedy and most importantly reasonably priced. Very professional staff from the front desk to the work bench.

Jo
Review №90

Honest people and great service!

Ma
Review №91

Good work and on time. I’ll be back.

Se
Review №92

I love coming to tgk to get my oil change. They are on point on appointment. They take their time and the employees are very friendly. Very easy going people.

Al
Review №93

Family owned, friendly and consistent. Makes being at a auto shop feel comfortable and at ease if you have major car issues.

Br
Review №94

I wouldnt trust anyone else but TGK Automotive! They are very polite and knowledgeable about any auto I drive in there. I highly recommend them!

de
Review №95

I brought my daughters car with check engine light on and running rough. they were able figure it out and have it repaired in half a day.The price was fair and the customer service dept is veryfriendly

Er
Review №96

Little on the pricey side... But you get what you pay for and you can count on it getting done right. Recommended!

Di
Review №97

They did a great job giving my vehicle a very detailed inspection and went beyond with their follow up. They are very easy to work with and offer great communication.

Pa
Review №98

Very friendly workers there. Great place to take my car to be worked on. And trust worthy. 😊

Bo
Review №99

I’ve been going to TGK for a few years now and highly recommend them! Chris is great and is always straight forward about what I need.

Le
Review №100

Fabulous experience every time. We’ve taken many foreign and domestic vehicles here for decades.

Information
83 Photos
100 Comments
4.8 Rating
  • Address:13891 Forest Blvd N, Hugo, MN 55038, United States
  • Site:https://tgkauto.com/locations/hugo
  • Phone:+1 651-407-3611
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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