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Metro by T-Mobile
7011 Warner Ave Ste J, Huntington Beach, CA 92647, United States
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Metro by T-Mobile
Comments
Lu
Review №1

I was there yesterday to get new cell! Anna was there she was amazing! She know how the costumers needs to be treated.. Anna thank u so much for all ur help! U are just amazing! Im So glad....

Ro
Review №2

I just bought a charger cord, but I did have questions about my service and the ladies behind the counter were very helpful answering my questions !!!!!!

Te
Review №3

Great customer Service Jessie was to help me find a phone that best fits my needs.

Mo
Review №4

Big thanks to Priscilla, she is very knowledgeable. She had to answer to all my questions and was very helpful.

he
Review №5

Excellent service.

Ma
Review №6

Came here from out of town to make a quick payment since I was already in the area. At first I didn’t mind waiting because I understand that there was only one staff member working. However what irritated me the most was that after waiting for some time, this older gentleman came in right after me, and it wasn’t till when the guy in front of me was done I started walking up to the front where she tells me “oh I’m sorry mam he was here first” (the older gentleman). Like you couldn’t of told me that earlier??? Prior she had only asked me if I was making a payment, but like at least have the courtesy to also tell me that there was someone else already waiting so I wouldn’t have been wasting my time. I ended up walking out. Her name is Ana. Love Metro but do not love this location.

K
Review №7

First of all, the pricing on phones for existing customers is a joke.Then, a simple common sense policy about exchanging a phone within a few days of finding one that may suit your needs, better.... is non existent.While the employee that I spoke with was nice, they were absolutely no help. Hopefully this franchise owner will wise up and teach their employees to be more helpful.

Ju
Review №8

Let me start with the good, the girl helping us was very nice helpful and informative. What Im ticked off about is the fact that she told us that it was a free phone, I wanted something inexpensive for my daughter who are going out of town so I figured why the hell not, its free to add a line. Somehow the bill ended up being a little over $60 which we had no problem pain but I didnt understand how it was going to be $60 for a free phone, she said it was to cover the remaining of the month service and the following months Service Plus a $10 activation fee. Fast forward to my monthly bill oh, it was a freaking lie! I got charged for our phones plus the new one. Sure as hell wont be going back there!

Sh
Review №9

Friendly staff!! Very helpful and informative!

Ry
Review №10

Mot TMobile, shouldnt show up in search.

Ma
Review №11

Best Customer service you’ll ever get trust and believe

Sh
Review №12

I was pleasantly surprised when I decided to switch to Metropc from Boost.The customer service I received from Anna was amasing. She was very patient and took the time to ensure that all of our questions and concerns were answered.Anna was very knowledgeable about the plans and the phones.We ended up purchasing the LG Q7+ and the Samsung J7 Prime. So far we are happy with our choice of phones.

ka
Review №13

I love the customer service here. I wonderful woman works here that really is the best customer service I have ever seen.

Jo
Review №14

Sevice was excellent. The young lady there is so helpful going there for years

Re
Review №15

Transferred from boost mobile and Enrique transferred all my info on my previous phone very quickly ....good customer service ...visit them

Ka
Review №16

Ana is always there to me with any phone question. Great service

Br
Review №17

Anita is so helpfull all the time shes really patient n will go above n beyond...

Lu
Review №18

Anna knows her stuff....And is honest and fair! She is so thorough I refuse to go anywhere else!

Ty
Review №19

I had shattered my phone at work, arrived to this location LATE in dire need of a new phone, employee Enrique was so kind to still give me service I was hooked up with my brand new phone quickly and sufficient. Awesome dude.

Ri
Review №20

I receive the best Customer Service with Ana! Its the only location I go to.

Kr
Review №21

Absolutely the best customer service I have ever experienced when it comes to phones...life changes...once they have you all invested they can use their weight to snap you like a twig. Some people suck.

Al
Review №22

Fast service would definitely come back

As
Review №23

Love Ana here she is the best

Cr
Review №24

Closes over half an hour early and refuses to let any one in

Vi
Review №25

I came here at 7:30 you just to pay a bill and it was closed like really it doesnt close for like 30 min

Jo
Review №26

The girl that works there help me with all my needs

tr
Review №27

They confrimed my account was current

Ci
Review №28

Great phones and employees

Ro
Review №29

Great place

Je
Review №30

Love it

Sl
Review №31

Go for the phone!

El
Review №32

Very good customer service and very friendly staff!

Si
Review №33

One of the best metro storesThey explain everything to you in detail and Enrique helps in what he can if he is comrade

Jo
Review №34

Friendly rapids and good service

Jo
Review №35

The young woman treated me very kindly

Information
9 Photos
35 Comments
4.1 Rating
  • Address:7011 Warner Ave Ste J, Huntington Beach, CA 92647, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 714-848-0092
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–7PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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