Do not see Marcy. Shes rude, disrespectful, unprofessional, and condescending. She questions and is skeptical about your own experiences and frustrations with hearing loss. You are forced to be your own advocate for hearing aids, even after the test results validate what you have told her. She also is a horrible listener and boastful about her own self and success of being a hearing doctor outside of Costco. Horrible customer service and would not recommend her to anyone.