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NAPA Auto Parts
2411 Jordan Ln NW, Huntsville, AL 35816, United States
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NAPA Auto Parts
Comments
Do
Review №1

Very nice and friendly service and affordable and easy to get to

St
Review №2

Found everything I needed, helpfully employees

Mi
Review №3

I agree with the other people on here saying best parts store in town . I work more on the commercial side of things. Its simple...I order from other so-called parts suppliers and I wait...and wait...and wait...did I mention...I WAIT....lol. NAPA has my parts delivered within 20min 99% of the time. They can only do this because the owner dont mind spending the money to have enough help. The other chain stores have waaaay more money to spend on customer service but simple just want to barely get by. Good job to all the folks at NAPA!

Sh
Review №4

They have a great selection of parts in stock or can get the same day. They had the part for my car in stock and no one else did.

We
Review №5

Very clean and attentive salespeople

St
Review №6

Great place to do business. Good products.

Je
Review №7

Best place for everything you need

Br
Review №8

I stopped by Napa auto parts store on Jordan Ln. and asked about a few parts that I needed for my vehicle. Both employees working at the time offered their input and advice about what I was working on with my car. Thanks for the help Napa.

K.
Review №9

Great customer service, but i would definitely like to suggest they come up with a better way of storing bought parts receipt and customer info. I bought a expensive set of windshield wipers, one broke but I couldnt get my warranty honored BECAUSE this facility doesnt have a way to store my purchase from the store. What a headache and waste of money to add on warranty. Customer service wise was great. They just need to catch up with the times in my opinion.

Pa
Review №10

Hands down best parts store in huntsville al

Co
Review №11

Locally owned and operated. hands down the best service and best quality parts and people. competitive price, and also the most knowledgeable staff i have found in north Alabama 10/10 would recommend.

Vi
Review №12

I had to give this store a shout out after the amazing service I received from Candice less than an hour before closing. I was looking online for a part for my Expedition Ecoboost 3.5L v-6. The website listed 3 possible parts that fit other EcoBoost models, but didnt describe or list my vehicle as one of them. Candice looked on the stores system, online & mobile for a reference. Most folks wouldve said sorry after checking only one system, right. She went above & beyond by calling a contact at shop that had the part I needed & had it waiting for me when I walked in. Amazing service even when she didnt get the sale. If NAPA carried more Ford parts in their system, Candice would be my go-to person at this store. Excellent service! Hats off to her. Thank you, Candice!

Ch
Review №13

Super nice and helpful folks...

DJ
Review №14

Had the electrical connection parts needed.

Ra
Review №15

If they dont have it in the store they will order it for you and youll get it fast. The staff is very knowledgeable and go out of their way to help you. The prices are reasonable too.

Je
Review №16

The people here are helpful and nice.

Da
Review №17

Done exactly what they said they would at a good price. Friendly people there.

De
Review №18

Love my Napa team!!!!!! They will go over and beyond to help you and get what you are looking for. Thank you so much for all that you do

Eu
Review №19

Fast friendly service and has a greater selection of parts than other parts stores!

Dr
Review №20

Warranted my dead battery for free. Excellent service. Will continue to shop there

Ro
Review №21

Fast and friendly service. Called for a part, they didnt have it but they ordered it and I was able to pick it up the next day.

Fr
Review №22

Only people that know what car parts are

Br
Review №23

I am not a fan of this place. Tried to sell me a part in a beat up box. When I asked the parts person to let me check the part I knew it was a problem. It was a used broken part. I called first, rode my motorcycle in the rain to get it. No appoligy. I stopped at OReillys and got a new part half the price by a friend person.

J
Review №24

Helpful employees who seem quite knowledgeable. Good choice of products in store.

za
Review №25

The most knowledgeable staff in town, always eager to help even on your custom applications and hard to find parts. 100% certain this will be the only place i will buy parts from, period.

Fa
Review №26

Honored lifetime warranty from 4 year old purchased no hassel.

mi
Review №27

Quick service, convenient location, large inventory...

Ro
Review №28

Helpful, although they didnt have a hat for me this time

Mc
Review №29

NO greetings when you walk in, they make you find what you need on your own! He didnt even offer to help one single bit! They do not care about coupons. Even if its for only 10% off! They do not honor them unlike Advance Auto Parts. Avoid this auto parts store!

Ja
Review №30

See Candace shes a great parts girl...

Wa
Review №31

Great service great staff

La
Review №32

Awesome store and awesome people

Ma
Review №33

The people there are always helpful.

St
Review №34

They were the only place in town with my radiator in stock, My first stop from now on.

Ap
Review №35

Always have what u need

Je
Review №36

Walked in, waited for 5+ minutes with nobody in sight. Left...

Ge
Review №37

Had what I needed.

Mi
Review №38

My go to spot for hard to get auto parts

St
Review №39

Great service!

Ma
Review №40

Wide selection of parts.

Br
Review №41

Helpful staff

Wa
Review №42

Great service!!!!!

Ja
Review №43

👍👍👍👍

Ja
Review №44

They have or can get you what you need for your automobile or truck, automotive parts store

Information
3 Photos
44 Comments
4.4 Rating
  • Address:2411 Jordan Ln NW, Huntsville, AL 35816, United States
  • Site:https://napaonline.com/en/al/huntsville/store/31099?cid=pl_yext_jobber_MadisonCountyAutoParts_31099
  • Phone:+1 256-726-0535
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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