Had my brakes serviced on 4/23/21 at LBJ and they did an excellent job. Very satisfied with the service. They got my brakes done in one day and they work perfectly!!! (Well, I would hope so). When you are needing auto repair, please call LBJ and speak with Wayne, Skip, or the owner Chris and they will take care of your auto repair needs.

Dropped the car off to check for possible damage. LBJ performed the work at no charge to me.

Highly recommend. Chris, Wayne, Jason, Skip and the entire LBJ team are honest, hard working and dependable. You pay a fair price for their work. More importantly, they will only fix what is needed and stand behind their work. They are busy. Understand that good work takes patience, but they will work you in as fast as they can if it is urgent. I take 3 vehicles there and have done so for over 3 years now. No concerns. Trust in this business is important to me. I trust this team.

Would never recommend to anyone let alone a friend, hung up on me multiple times & insahine wait times. Typical mechanic who thinks they are better than you. Even though Im a mechanic, I would never work there. Repeatedly told me my car is not worth fixing & trash

Took them quite a while to look at the car. They had it in the shop for 2 1/2 weeks. Too early to tell whether the problem was fixed. Might have to wait a couple of days to determine effectiveness of the repair.

Fair price excellent service

Had my Honda Ridgeline serviced at local Honda dealership for 14 years. Rvcd a quote to install a part I thought was fairly steep. Went to Best local area Honda service operators and saw the great LBJ reviews. Called, got a lower install quote and made appt. Not only was the repair time less than 2 hours but that included an impromptu Oil Change thrown in. Was shocked when thetotal bill was LESS than the install work quote alone. No more Honda dealer for me, itso to LBJ for my auto work from here onward. Easy, quick, efficient and great value!

Chris and the gang at LBJ did a great job at getting our 1973 Nova back up and running like it use to! Theres no better place in town to have work on your car/truck than LBJ. They have great techs and they will do the job right. Thanks!

I needed a new starter. Ugh. They were right on with pricing and very prompt. All in all having to fix your car during the holidays sucks, but there was no added stress with the service.

Did a great job with customer service. Gave us a ride before and after the service was complete. Huge help to our family!!

I bought a 2001 Ford F-150, of course it was as is no warranty given the fact that it was a 19 year old truck. Got a great deal, but just my luck, one week after I bought it, it let me know it was time for a tune-up.I called multiple shops, the closest quote I got was $100 more. I took the truck to them, they did a diagnostic to assure they were fixing the problem and not a symptom. It was as I suspected, I opted for a full tune-up rather than just a single coil.Once they got the work done, my new toy was ready to go, and even though they already beat everyone with estimates, they beat their own estimate by $200. These guys did 100% good by me, and Id recommend them to anyone.

My sons 15 year old Ford Taurus was determined by AAA to have a bad starter. I called LBJ and told them a tow truck would be dropping it off right after closing time. The customer service rep Skip waited for its arrival, and called me before 9 a.m. the next morning with the confirmed diagnosis. By 3:15 p.m. the same day, my vehicle was ready. With multiple drivers in our household, it is so nice we can always rely on LBJ to fix our vehicles and always get outstanding customer service and prompt repairs- all at very competitive prices.

I’ve used them for a couple years now and have been very happy. They’re honest and stand behind their work.

You have done a great job as usual, thanks so much.

LBJ has been the WORST experience. I took my car in for a new valve cover gasket (previously diagnosed), estimated repairs @ $600. The techs put the parts on wrong, and warped the engine valves, our cost of over $4000.00!LBJ claims it was a faulty part that caused the damage, not the technicians. This is a lie.They have had my car for over 3 weeks now, and are avoiding all communications with me. Chris has promised that it would be ready tomorrow, that was over 2 weeks ago. Yesterday, he said the car was ready, but he wants to test drive it after the mechanic tests it. Today, he says its not ready. This has been going on for 3 weeks, lie after lie. I really wish they would have been honest, and that I didnt have to write this review. 0 stars. never take your car here for major repairs. They may be able to handle an oil change without problems, but I will never find out.

LBJ has great customer service. They have some of the best mechanics in Huntsville. I always receive honest feedback about my vehicles.

The clerk tried to convince me that the dashboard had to be completely unscrewed when I removed the dashboard MYSELF only a week or so prior. This was the soul reason given for the total price being almost TRIPLE the price quoted to me. Outlandish business practices. Nauseating.

LBJ Automotive has super quick excellent service! Super nice staff and extremely professional. LBJ is my new automotive repair shop. Highly recommended. - Mark

Recently had them repair my brakes. They did a great job explaining all the issues. Did the job and very happy with the results! I have been a customer of LBJ for 25 years. They have always done what they said for the price they quoted. If you need a shop you can trust, this is the place.

They watch out for the customer.After visiting 2 places before coming here with my jeep, I thought I needed new tires to fix my problem. They were ordered and I came to have them put on and they checked to make sure it would fix my problem, but found out that wasn’t my problem. They did not try to sell me something I didn’t need but had ordered. Actually it turned out there were several issues that needed fixing and in anticipation of maybe getting a different vehicle altogether we had them to just fix what was imminent. They were great to deal with and patient with me.

Had the serpentine belt tensioner fail in the middle of a Saturday afternoon. Most places were closed by the time we got a tow but LBJ Automotive was open, fit us in, and got us back on the road. The price quoted was reasonable and they took a 10% AAA discount off that. All the staff we met were pleasant and professional. We highly recommend LBJ Automotive without no caveats!

I trust LBJ and their technicians with my familys cars and wouldnt go anywhere else! The folks there are great! Ive taken multiple cars there over the years, and I trust them completely.

They are very thorough with automotive service, especially oil I have gotten. Plus they offered me a ride home when my truck needed a new radiator when I only planned on just an oil change. More importantly, the staff are very friendly.

Last week I stopped by LBJ after work unannounced to have a small problem with my car looked over. I was told by the person at the desk that all the mechanics were booked up, and that it would take an hour or more to get to me. I figured that would be the case, as I hadn’t called or made an appointment, so fair enough, I’d just schedule a time for later.Chris Jarvis, the owner, overheard my conversation, dropped whatever he was doing in the office, and said he’d look at it. He proceeded to head out to the parking lot & took care of the issue right then and there.This is par for the course at LBJ, and just one more reason why I go to them for all my automotive work, from tires to oil to major repairs. They are the garage I trust to make it right.

LBJ is the only place I will take my truck from now on. The staff was great and knew how to fix the problems I was having. I got a great price and they did great work, I highly recommend LBJ.

The owner Chris is an overgrown child and runs his business the same way. Way overpriced and terrible service. The only time they do an outstanding job is when they try to find reasons not to honor their warranty. I have seen on other sites where Chris has replied to reviews saying the reason for the high price for parents was due to coming from the dealership which is a lie. He uses oreillys 98% of the time.

Great work and reasonable prices! I am always satisfied when I use LBJ! I will definitely be back to them with any of my automotive needs! Very trustworthy business and employees!!

This is my second time to use LBJ. Both times they completed the work fairly quickly and left the car clean and ready to use. My only complaint regarding the last visit is the price for a tire repair - I think $29 is expensive to remove a screw and put in a plug/patch.

I have used LBJ for 3 yrs. and have never been unhappy with the customer service or the quality of work. The staff is friendly and helpful.

I’ve been taking my cars for a few years now. They’re really good people. Recently, they came out to jump my car one morning when the battery died, then replaced it within the hour and I was ready to go! 👍

I would recommend this company to anyone. They are fair honest and do will do what is in the customers best interest. Couldn’t ask for anyone better to work on your car.

Went the extra mile. Came in with a single issue. And while they were fixing the one issue, they checked the entire undercarriage for any other issues. Even went so far as to check the rack and pinion for problems. Who does that?! LBJ thats who. Wont take a vehicle anywhere else. They also gave suggestions based on my input. Which showed me they were actually listening. George and Chris were awesome. Thanks again guys.

I have been an LBJ customer for 15+ years and even after moving out to Madison, still drive across town to have them work on my personal car and business truck. Chris, and before that, his Dad, always give me sound advice so I dont spend money I dont have too - even it means telling me Id be better off selling the vehicle instead of fixing it. For instance, Chris suggested putting heavy duty brake pads on our work truck which cost a little more, but had a lifetime guarantee. Since we planned on keeping the truck for a long time, it has saved us the cost of two more sets of pads. I recommend them highly.

We broke down while traveling through and they stayed open after closing time until we could get a tow truck to bring us to them. Once there, we were able to wait in a very clean waiting area. They went above and beyond what they had to do and fixed the car and got us on the road quickly. We highly recommend their services. Adam did a great job fixing the car and was very kind about it, even though he had to work past closing.

Best in the Southeast. There is nothing more relieving than finding a trustworthy auto shop. These guys are very knowledgable, very honest and efficient. I will go back to LBJ for all of my auto needs!

Fantastic mechanics who are straight up and honest with you. Fair prices and, as long as they know when and why youre coming, get the job done fast. Clean waiting room and friendly staff.

I took my Chevrolet Tahoe there with 200k miles and a number is mechanical issues. They fixed them all within a day and saved me money by not fixing stuff that was useless. There service and expertise were remarkable.

Every time I come in to LBJ everyone is so friendly and amazing!! They have always treated me right and at an amazing price! I will not go anywhere else!!!

Good established business with good customer service. Took a truck in for diagnostics and when I got it back they didnt put any of the interior plastic trims back on. A big mess none the less.

About a year ago during the hot summer I was having an A/C problem. Freon was good, no leaks, it would sometimes run and when it did it was very spotty at best. We began asking people about good automotive repair shops around town and they mentioned LBJ automotive.After a quick phone call and an explanation, they told me to go ahead and bring it but and they would take a look at it. I have my ticks when it comes to dishonest mechanics, so as soon as I explained the issue I ended it with this is all Im wanting looked at. They honored it. The car was dropped off around 9:00 AM and was blowing ice cubes as the caller said, by noon. No shinanagains. They fixed what I asked them to.Im having another problem with my car now, and these will be the guys I go to.

Always polite and lets me know ahead of time how long it will take. Then they have guaranteed their work

Good, fast service as usual. One hitch is we had to pay a diagnostic fee in addition to repairs. Thinking in the past most places only charged the additional diagnostic fee if you didnt do the repairs.

Great! Completed repairs in a timely manner and for less than expected!

Very helpful and responsive customer service. About to get a full rebuild on a European car and still walk away with a 2 year warranty.

Best warranty on parts and service I have ever heard of; 2 years or 24K miles!!! Anyone who has the confidence to stand behind their goods and service like that, gives me the the confidence to do business with them.

An excellent experience! AN ACCURATE EVAULATION FOLLOWED WITH A VERY TIMELY REPAIR. A CUSTOMER ORIENTATED BUSINESS!

LBJ is an automotive shop I can always trust to fix my car troubles! They are skilled, efficient and the customer service is great! Thanks LBJ!

My thanks to Chris and his crew. Recently I had my 2012 Expedition in for a major problem. After an accurate diagnosis and repair, they were not satisfied because it was running so rough. They worked on it and the problem kept alluding them. They added a container of 4 Power to my fuel and and within a few hours my vehicle started running smoothly like it was supposed to. The went the extra mile and did not charge me any extra for all the extra time they spent on it. This crew has impressed upon me that they honest and desire to make sure every customer receives their best efforts. Thanks again to LBJ automotive. I would recommend them to anyone.

Excellent service.

Amazing customer service, gets the job done fast and accurate.

Great customer service, quick service, and friendly down to earth people willing to listen to you.

Definitely do not recommend.

They were very prompt and thorough in their service. I was very happy with my oil change service.

This automotive shop is the worst.I took my car to them several times for the same problem. They charged me every time and never fixed the problem. I recently took it to another shop and they found wires with electrical tape on the end and it was just shoved in the engine and was not connected to anything. If you want to waist money and not get what you pay for by all means go there.

They get 2 stars.. did a great job it took 2 days after II approved the work and they have a 120% mark up on parts... SO good job very expensive and slow

They will lie to you even though it is in writting. They are rude and the owner is very loud and abrasive when dealing with his customers. He will hang up on you repeatedly. Caught his staff in the lie at first when they called him in. Then when you are being charged for something that was a lie and not done in the first place he will lie and tell you it was done even thougj you have the paperwork showing it wasnt done. I would recommend that you read your paperwork carefully and know a little about vehicles before you use them or you will be paying for things you did not get or receive. And when they are confronted prepare to be yelled at and told you will either pay it or they will own a new car. Very bad business ethics.

My Jeep had many issues and the folks at LBJ took care of them for me. They communicated very well with me so that I was aware of any issues.

Open early as well as late. Well worth price paid to get it fixed right the first time.

Get 2nd opinion

Front desk will tell you one thing then do extra and charge you for it...after you told them not to. Then argue about it. Biggest crooked shop i have ever seen. I will never advise this shop. Horruble experience!

RUN AWAY!! My wife took her car to get the oil changed which they had done previously. They said that the oil filter was going to have to be broken off because it was on too tight and that it would cost $150. AGAIN THEY ARE THE ONES WHO PUT IT ON THE TIME BEFORE. She declined and they said they would top it off for her with oil. A bit later we find that the car was drained of oil while there and none was put back in. Light didnt come on to let us know and the motor seized. They claim no responsibility of course. Very Shady management, dont go there.

Great place to have your car work on

Always professional, does a great job, quick service. we only use LBJ for our automotive repairs.

I arrived at LBJ about an hour ago. A bald headed guy was behind the cashier counter carrying on a personal conversation with a customer he obviously knew with two other women waiting in front of me. After he finished he attended to the woman sitting down and then eventually to the young lady who was returning her car for additional repair after they hadn’t fixed it initially. After seeing to her he sat down and began talking to another employee. They both looked up at me periodically but never acknowledged my daughter and I waiting, never said a word to us, and never made a move to help us. So we just left. not a word was said when we gathered our stuff to leave either. Just blank stares. What an awkward and terrible experience, awful customer service.

LBJ does not honor their warranties. I had new brakes put on my car and in only 6 months they were already screaming. I took them back to LBJ and the owner refused to honor the warranty. Instead of go through a legal process I took them to another local auto repair shop. The mechanic told me they were terrible brake pads. He surmised they were after-market pads. I also asked LBJ to look at a power steering issue I was having with my car. My car sat in their garage for almost 9 hours with no repair and they asked to keep it another day. I took it to another mechanic and the problem was repaired in less than 2 hours.It really stinks for me because I always liked LBJ before this incident. During this repair, the owner was indignant, rude, and borderline threatening when I asked questions as to why the car wasnt repaired after 9 hours. He then told me that he would not honor their warranty and repair the brake pads.Never again.

Great service! Truthworthy people. Highly recommend !!

Worst service ever. Trucks alternator went out and I had a warranty. Wouldnt adjust his labor hours to the warranty which all places do. This happened in January and 4 days ago my alternator goes out and I look up the part number on the alternator he put in and its a $90 alternator from Walmart. Very crooked owner. Wouldnt adjust his hours to my warranty and wanted to charge extra fees and wanted $250 to replace it and told me he couldnt warranty it if I didnt buy a battery which I had checked at orileys and was perfectly fine. Do not suggest anyone to use this place. Front desk kid will tell you one thing then they do another and charge you.

I have had excellent experiences with LBJ. They work fast, diagnose your problems, and give you options for repair to fit your budget. I trust their work and will visit them again whenever I have car problems.

Locally owned and operated! Awesome warranty and very clean shop!

Great service, Great people, Great Price what else needs to be said.

Terrible service, took forever to repair my vehicle. Caught them in several lies they told me and was hung up on by manager and I immediately came there to confront him he magically disappears. I was grossly overcharged taken advantage of. I will NEVER RECOMMEND OR COME HERE AGAIN! WORST SERVICE EVER!!!

Polite and knowledgeable staff, great business to support in the community.

Fast and very professional!

LBJ is always quick and easy! They get the job done for less money and in less time.

Had the seals for the trans axels, 2 weeks later the transmission is empty and they said they needed to replace the brushings. They ordered the parts and when they got them they said they didn’t have the tools to do the job!?! If you didn’t have the tools to do the jobs why didn’t you say something before you wasted nearly a week?

Always a good experience. Friendly staff. Honest. Efficient.

We have been using LBJ Automotive for our car repair and maintenance needs for years. We are very happy with the work they do.

Be kind to yourself and never go here.1.) After market parts and faulty installation---car broke down in 5 months. The work and parts were so poor, that AAA Car Care Plus gave me back the parts for evidence. Upon their recommendation, they said I should file a formal complaint to AAA Alabama. Work was that bad.2.) Overpriced. I used my AAA membership to get towed to their AAA approved shop. Their original estimate for work was $600 which balooned to over $1,200. I was visiting Huntsville (from Atlanta) for my sisters funeral, or would have taken the time and business elsewhere. My fault for overpaying. After the work was completed, I contacted my local dealership to see how much they would have charged me for the same scope. It was about 25% less. My trusted mechanic was about 40% less.3.) I was accidentally misled from the customer service rep that AAA approved independent shop warranties would carry over out-of-town. Be warned, travelers. AAA did contact them after diagnosing the problem was LBJs parts & workmanship. LBJ said they would not reimburse any labor costs, and they would mail the parts later. They have to mail these parts later because its after market junk. That said, they never called back to AAA about mailing the parts and the supervisor at LBJ must not work a normal workday. The AAA rep felt they were getting the run around. Id agree with some of the other posters. Im pretty skeptical these guys ever honor a warranty, in-town, out-of-town, etc.4.) I also make inquiry to see if the Ownership has ties to the military and service to our Country. Im from a military family and refuse to believe that there would be a military business owner with this shoddy of practices. My father was a LTC and pretty sure served or knew the original Owner when I was looking at the displays in the shop. I feel like they use the founding of this shop by a Colonel as propaganda for marketing. So for the Redstone Arsenal personnel (where I used to work) and the Brave who serve; I hope you find this review sincere and try to find another auto shop. God Bless---

Keep looking for another shop My daughter took her plymouth in for a timing belt they charged a fair price and guaranteed parts and labor ok sweet deal so a month later little car breaks down again and she takes it back to them for a diagnosis they tell her its the fuel pump and will be 700+ for the repair i told her no thats outrageous so when i get home i start poking around on it turns out the choke is stuck and is fixed in 10 minutes for about a dollars worth of carb and choke cleaner these people are scammers praying on women and people who have no common knowledge of a automobile just find someone else

Very disappointed. I took my car there for a $90 diagnostic (missing under light load). They said it was the plug wires and charged me $500 to change them and the serpentine belt. REDICULOUS! And worse, the problem remained. I am so disgusted I’ll never go back there.

Excellent service and prices.

Used to work for this place as a mechanic and I am glad I dont anymore. This place is a joke and will rip you off any way they can. The owner Chris will try to get as deep into your pockets as he can and will rip his employees off also. The only thing they have going for them is that they are AAA certified, which is a miracle that AAA would even endorse such a shotty buisness. Most of the mechanics are not certified at all and do not know what they are doing. I have seen many mechanics break parts off of customers cars and then Chris will tell the customer that the part was broken when the car came in and that they need to replace it. Then he will mark up the part before the customer buys it! They buy all of their cheap parts from a place called AJW out of Cullman and have the parts shipped overnight. Thats why it takes so long to get your car fixed, because your waiting on parts from Cullman. If they dont have enough to order, they will wait a day or two so they dont have to pay AJWs overnight shipping charge, all why the customers car sits there and the customer waits for days. They mark their cheap parts up 71.43% just to rip you off more. If you want your car fixed the same day, they will get something from OReilly auto and mark it up 60% or get something from the dealer and mark it up 40%. Their fuel injection service is a 10 dollar can from ebay that they fill up with four power solvent and hook it to the intake manifold of your car. It is not a real fuel injection machine. The same goes when they check for a blown head gasket, they dont do a compression or leak down test, they use a Lisle 75500 Combustion Leak Detector which sticks in the radiator and supposively detects exhause gasses, it is not the proper way to check for a head gasket leak. This tool is made for shade tree mechanics, and considering that most head gaskets do not blow into the water jacket of the head, the tool will never work. I can tell you after working here for over a year I couldnt work for a lying and stealing owner anymore. Chris took this reputable buisness over from his father Larry recently and has ran it into the ground. I hope that people will not support businesses like this. Im sure that there will be a response from the owner, trying to discredit this comment after it is posted, like the rest of the negative Google reviews. All you have to do is price the parts yourself and then look at the parts markup from LBJ and you will see that this comment is truthful. Or you can ask to see their fuel injection service machine, or can or ask them where they get their parts.

Slowest service and the rudest folks Im Huntsville can be found at LBJ Automotive

Seemed very honest in fixing what was wrong with the car.

I wouldnt trust them to replace windshield wipers.

As always, great service!

Rude

Adam is the best!! ALWAYS ask for him!!!

Fast, reliable service with great warranty!!!!!

The only shop I go to!

Great service

Was told I needed an entire rear end for 2,400 told to dealership problem was the leaf spring fixed right for 1,000 DONT TAKE HERE

Great service

Wouldnt recommend

Good service

Family owned!

Thank you